Great itineraries for two weeks in colombia, Colombia - Aug 18 - Sep 1, 2018

Traveler: Carol L. - Local specialist: Juan Ortiz

Hi Juan, Sorry I have not been able to write a review before but I came back to a great pile of work with a deadline and I don’t like to miss deadlines and then I have been in hospital for an operation on my leg. Anyway now I have some time to devote to some feedback for you. The tour was great we only have few pointers to help with improvement :
1) I think it would help all travellers to have their internal flights, times, flight numbers and booking references would be really useful. We have never done a tour before where we haven’t had those in advance of the trip.
2) It would be great if travellers attention could be drawn to last minute hotel changes. Our hotels in both Villa de Leyva and Medellin were changed and yes you did let us know but only in the small print in the tour schedule and contacts document it wasn’t on the trip plan. And some of the guides were not aware of the changes.
3) It would be good if the guides/ drivers knew where the hotel was we had 4 instances where the guides didn’t know. It all worked out in the end but it would have been easier for them all round if they had had better information or admitted they didn’t know and got more information.

Casa platypus in Bogotá was a really nice hotel,rooms were small and a little noisy but a great location and really pleasant. The guide in Bogotá and Villa de Leyva, German was very knowledgeable and good company.

The tour to Zipaquirá was excellent and the tour around Villa de Leyva was very good and had extra things added in.

The hotel in Villa de Leyva, Plazuela de San Augustin was excellent. Lovely room, great location and excellent breakfast.

The Hotel in Salento, the Salento Real was in a great location and was very pleasant with an excellent breakfast buffet. The driver from the airport, Alex was very good if a little confused as to where we were going.
The coffee tour in Salento / cocoa valley was excellent and far exceeded our expectations. Hilary was an excellent guide and made the experience both fun and interesting.
Dawhyni was an excellent guide for our walk in the coccora valley, he was very knowledgable about birds and animals and the surroundings and the walk was really lovely. He gave us excellent restaurant recommendations too.
The Hacinda Venezia was really beautiful and a wonderful place to stay. The guide to the PNN, Milton was again very knowledgable and a fantastic guide. The tour was amazing and a real highlight of the holiday.
The Hotel in Medellin was really very nice and in a really good location. The staff were very helpful although very worried about you going anywhere on your own. We were really dubious about the two tours we were doing in Medellin but they both turned out to be great. Thank you so much for your advice. Carlos Palau was quite a character and the guide who took us on the innovations tour, whose name escapes me right now, was really enthusiastic and knowledgable about architecture and social improvement.
Villa Maria in Tayrona was againa beautiful hotel with amazing food and really friendly staff. The walking trails within the hotel once you found them were really nice if a little tricky to follow and the food here was absolutely excellent.
We loved the walk with the guide Jaruen to Pueblito. He was really knowledgable about birds and history and knew some lovely secret beaches.
Hotel Alfiz in Cartegna was delightful and in an excellent location. The tour of Cartegna was really good the guide had very good historical knowledge.

Thank you very much for organising the tour and making all the suggestions that you did
Regards
Carol lewis