Norway Trip
Norway | Aug 20 - Aug 26, 2025

Judy
Judy T.
Saint George, UT | Reviewed on Aug 27, 2025

Norway Trip

Our guide in Oslo, Lene was very knowledgeable and accommodating to some mobility issues. The Thief Hotel was great, centrally located and very comfortable and helpful staff. The train trip to Flåm was memorable and we really enjoyed our time in Flåm. The fjord cruise was beautiful, but the large number of people on the boat was not what we expected, as our itinerary indicated small group. The hotel in Bergen was unsatisfactory, but I have already communicated that to Alex and he has responded favorably.

Hotel Reviews
The Thief
Oslo
Authenticity & Character
Location
Very close to shopping, restaurants, attractions.
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm

The historic nature of this hotel means that you give up a little in the comfort of the accomodation. Specifically, the shower over tub in the bathroom was difficult for us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Blu Royal Hotel
Bergen

The room assigned to us had a drainage problem in the bathroom. Tub drain overflowed, flooding the bathroom. When I asked to be moved, I was told there were no rooms available and they offered to send up extra towels. I insisted that was no solution and they were able to find a room for us. We had no assistance in moving to the new room.

Authenticity & Character
Location
Right on the harbor and close to restaurants and attractions.
Staff
Cleanliness & Comfort
Activity Reviews
Fløibanen  Funicular Ticket
Fløibanen Funicular Ticket
Bergen

Fun was to spend a few hours. Great views

Quality of Experience
Depart Norway
Depart Norway
Norway

Our driver had a battery problem with his car and was unable to pick us up. He said we were being assigned another driver. I called the company because I had not heard from them. They gave me information on the new driver. However, he was not the one who picked us up. We ultimately made it to the airport, but felt it was a little dicey.

Quality of Experience
Self-Guided Oslo Exploration
Self-Guided Oslo Exploration
Oslo

Itinerary was too much to accomplish in the afternoon we were there. We visited the National Museum, which was great.

Quality of Experience
Private City Walk
Private City Walk
Oslo

Lene was excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Edvard Munch Museum in Oslo
Edvard Munch Museum in Oslo
Oslo

We saw only part of the exhibit, but it was very interesting.

Quality of Experience
Mathallen Food Court Visit
Mathallen Food Court Visit
Oslo

Did not go there.

Quality of Experience
Self-Guided Hike to Brekkefossen
Self-Guided Hike to Brekkefossen
Flåm

We were not able to complete this hike due to time and physical ability constraints.

Explore Flåm
Explore Flåm
Flåm

Very cute village, if somewhat touristy.

Quality of Experience
Njardarheimr Viking Village Day Trip with Nærøyfjord Cruise & Bus Transfer
Njardarheimr Viking Village Day Trip with Nærøyfjord Cruise & Bus Transfer
Norway

Was pleasantly surprised and pleased with this activity.

Quality of Experience
Guides, Drivers and Staff
Transport
Would enjoy a smaller group on the cruise if that is possible.
Cultural Walk with a Local
Cultural Walk with a Local
Bergen

Thomas was quite a good guide and gave us a good experience. He was somewhat difficult to understand,

Quality of Experience
Guides, Drivers and Staff
Transport
None included
Ægir Viking Meal Experience
Ægir Viking Meal Experience
Flåm

Well, it was an experience. My husband thought the food and beer pairing were good. I didn’t drink beer. The food was OK for the most part and you have to consider the experience. I did not care for 2 of the 5 dishes.

Quality of Experience
Fjord Cruise to Rosendal
Fjord Cruise to Rosendal
Bergen

Cruise was just a boat ride. The cruise out of Flåm was way more interesting. We were there on a Monday and much of Rosendal was closed. We visited the rose garden at the Baroniet, but the castle was closed.

Quality of Experience
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Aug 27, 2025
Judy, I sincerely appreciate you taking the time to share such a detailed and thoughtful review of your recent journey through Norway. We truly value your feedback, as it helps us continue to improve and provide the best experiences possible. I’m so pleased to hear that you enjoyed your time with Lene in Oslo — wonderful guide and will be delighted to know you appreciated the knowledge and attentiveness. It’s also great to know The Thief Hotel and your train journey to Flåm stood out as... Read more

Judy, I sincerely appreciate you taking the time to share such a detailed and thoughtful review of your recent journey through Norway. We truly value your feedback, as it helps us continue to improve and provide the best experiences possible.

I’m so pleased to hear that you enjoyed your time with Lene in Oslo — wonderful guide and will be delighted to know you appreciated the knowledge and attentiveness. It’s also great to know The Thief Hotel and your train journey to Flåm stood out as highlights, along with the beautiful surroundings and unique charm of Flåm itself.

I do want to sincerely apologize for the parts of your trip that didn't go nearly as well as we hoped. I appreciate you sharing your concerns about the fjord cruise group size - the Bergen hotel experience is extremely unacceptable and we're dealing with that relationship (or potential former relationship due to the issues you encountered) currently, along with the departure transfer confusion. I’ll be following up with our other partners to ensure better communication and contingency planning for transfers in the future, as well as more accurate expectations for the fjord cruise.

Your insights about the accommodations, particularly regarding accessibility and comfort, are extremely helpful and we’ll take these into account when recommending hotels for future travelers with similar needs. I also appreciate your honest impressions of the activities — both the highlights and the areas where things fell short or weren’t quite the right fit.

It’s our goal to craft memorable journeys for all the right reasons, and while I’m glad there were many bright moments, I also take seriously the aspects that didn’t go well. Thank you again for sharing such a comprehensive review, rather than just the highlights — as you know, we are already working with our partners to address the areas of concern and will use your feedback to improve future itineraries.

Wishing you and your husband all the best, and kimkim hopes to have the opportunity to welcome you on another adventure soon.