We had a great trip to Japan that worked for ...
Japan | Jun 21 - Jul 1, 2025

A
Ashley R.
Ashburn, VA | Reviewed on Jul 08, 2025

We had a great trip to Japan that worked for all ages, from young children to grandparents. We were active and moving every day which was exhausting in the heat (so maybe I"d pick a different season), but I started to get excited to surpass each days steps on my pedometer! Our tour guide in Tokyo, Allen, was fabulous. He really taught us a lot on our rides to and from sites and helped us understand the Japanese culture. He brought Pokemon cards to a disappointed fan when the store had an hour wait, and seemed to just "get us." Our tour guide, in Kyoto and Osaka, was also knowledgeable, but we seemed to struggle some with communicating our desires and being understood. He was flexible when we needed a break from the heat or when we were ready to skip another temple/shrine. If I had the trip to do over I would spend more time exploring the different areas of Tokyo, see one or two fewer shrines and temples, and more of the day to day living of the Japanese people. I'd even like to stay in a traditional Japanese home set up with the tatami mats. Heidi, our local specialist, revamped our trip several times to meet our needs and was lovely to work with.

Hotel Reviews
Kyoto Tokyu Hotel
Kyoto

What a fancy place to be. While there was minimal A/C in the central atrium, the rooms were nice sizes, the beds were comfy and the amenities were plentiful. The breakfast options were also a plus, as after being in country for a week we were ready for something more familiar than a Japanese breakfast.

Authenticity & Character
Location
It was nice to be in a quiet neighborhood that felt safe to walk at night alone. We were nearby to restaurants and saw some of the residential side of Kyoto.
Staff
Greeted us with cool wet towels when we arrived after a HOT walk from the train station, helped us make reservations and were ultimately super respectful and polite.
Cleanliness & Comfort
very clean and comfortable. Loved the shower/bath set up.
Osaka Excel Hotel Tokyu
Osaka

The rooms were sufficient and clean, but they were quite small. I wish we had more space to put our luggage and that the bathroom set up was different.

Authenticity & Character
Some really cool art adorned this hotel. It was also neat how it was built at the top of a building and you had to go up to get out.
Location
Right near shopping and a mile walk from Dotonbori.
Staff
Cleanliness & Comfort
Activity Reviews
Sumo Show and Experience (with Sumo Lunch)
Sumo Show and Experience (with Sumo Lunch)
Tokyo

Super fun to learn about Sumo and get to try it ourselves. The entire experience was geared toward tourists, but it didn't matter. We had so many fun photo ops posing with the sumo wrestlers.

Quality of Experience
Food
The food left us wanting. The kids weren't into the pork cutlet and the gluten free meal was quite bland.
Guides, Drivers and Staff
Transport
Our driver in Tokyo was top notch, cool vehicle, safe, and always there when we needed him.
The Ghibli Museum
The Ghibli Museum
Tokyo

It was very neat to see how Miyazaki created his animated films. I think we could have spent less time in this museum.

Full day driver and guide service:Mt. Fuji Panoramic Ropeway, Lake Kawaguchi, Arakura Fuji Sengen Shrine, Kawaguchiko Music Forest, Cruise on Lake Kawaguchiko
Full day driver and guide service:Mt. Fuji Panoramic Ropeway, Lake Kawaguchi, Arakura Fuji Sengen Shrine, Kawaguchiko Music Forest, Cruise on Lake Kawaguchiko
Tokyo

Fuji sang did not come out from behind the clouds on our visit, but it was still a beautiful area. The music forest was closed the day we visited and our tour guide pivoted us to a museum sharing the history of Mt. Fuji and a World Heritage Village that was amazing to see. This was when I learned that in Japan your wealth is measured by your garden, not your house. Our tour guide also took us to a traditional soba house for lunch where we sat on tatami mats and ate huge bowls of soba with tempura.

Quality of Experience
Guides, Drivers and Staff
Allen took us to some neat places that were not on our itinerary.
Transport
Safe, smooth, drive in rainy weather.
Traditional Tea Ceremony
Traditional Tea Ceremony
Kyoto

We had so much fun being dressed in traditional tea ceremony outfits. My kids and I loved the experience of what it's like to layer on a kimono and kneel to make tea. The sweets were delicious and we learned a lot about the ritual of making tea. Plus, lots of fun photo ops in the garden.

Quality of Experience
Guides, Drivers and Staff
Transport
Authentic Japanese drum (Taiko) experience
Authentic Japanese drum (Taiko) experience
Osaka

So much fun and quite a work out! The language barrier meant that we didn't learn as much about the history of Taiko drumming as we would have liked, but we did learn how to play them and play for an entire hour!

Quality of Experience
We would have liked more history so we understood the significance of the Taiko drum to Japanese culture.
Guides, Drivers and Staff
Transport
Local specialist: Heidi Li
Heidi
Heidi Li
Local specialist in Japan | Replied on Jul 09, 2025
Thank you so much for sharing your wonderful and detailed feedback — it truly made my day to read how much your family enjoyed the trip! I'm so glad that the itinerary worked well for all ages and that everyone had such a memorable experience in Japan. I’m especially happy to hear how much you enjoyed Allen in Tokyo — he’s such a gem and one of our favorite guides. His thoughtful gestures (like the Pokémon cards!) and deep cultural knowledge really make the experience special. And thank you... Read more

Thank you so much for sharing your wonderful and detailed feedback — it truly made my day to read how much your family enjoyed the trip! I'm so glad that the itinerary worked well for all ages and that everyone had such a memorable experience in Japan.

I’m especially happy to hear how much you enjoyed Allen in Tokyo — he’s such a gem and one of our favorite guides. His thoughtful gestures (like the Pokémon cards!) and deep cultural knowledge really make the experience special. And thank you for being so kind and understanding with our Kyoto/Osaka guide; we’ll share your feedback with him and continue working with our partners to ensure seamless communication and alignment with travelers' expectations.

I really appreciate your insight about spending more time in Tokyo and focusing less on temples and shrines — that’s such valuable feedback and something I’ll definitely keep in mind when crafting future trips for families like yours. I love your idea of staying in a traditional Japanese home with tatami mats — I can absolutely arrange that for your next visit!

Thank you again for trusting me with your travel plans. It was a joy working with you through all the revisions, and I hope this is just the first of many adventures together. Please don’t hesitate to reach out if you ever start dreaming of your next trip — I’m always here to help turn those dreams into reality.

Warmest regards,
Heidi