Classic jordan, Jordan - Apr 13 - Apr 19, 2017

Traveler: A S. - Local specialist: Carina Sunna

Service was great, but the final information for arrival should have been sent through a couple of days earlier instead of me having to prompt the tour provider to send this through.

Carina Sunna profile photo
Carina Sunna, local specialist, responded to this review:

Dear Aditi,

Thank you for taking the time to give us your valuable feedback.

Your feedback is important to us. I do apologies for the delay in sending you the final contact details. We normally do send them much earlier, and yes the final information for the arrival should have been send earlier. I apologies, I overlooked to send them to you. My sincere apologies. We will work on our internal processes so this wont happen again.

Thank you again for taking the time to provide us with your feedback. We will use your feedback for future improvement.

Kindest regards,
Carina.