Phoebe and her team at Zip Line were amazing....
New Zealand | Jan 2 - Jan 17, 2023

K
Karenr R.
Australia | Reviewed on Jan 24, 2023

Phoebe and her team at Zip Line were amazing. Phil on the jet boat at Lake Taupo was particularly good with the younger children. The bus trip to the north of the Bay of Islands and Cape Reinga were enjoyable but too long a day. Accommodation was all good.

Hotel Reviews
Arista of Rotorua
Rotorua

Small hotel run by owners was extremely well run, very clean, well located and staff very helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Admiral's View Lodge
Paihia

The owner made us very welcome with a broad knowledge of the locale, restaurants and things to do locally. the hotel was very well situated for all the tourist activities.

Authenticity & Character
It was a small and pleasant beachside town.
Location
Locale was excellent
Staff
Very efficient
Cleanliness & Comfort
Excellent
Nesuto Stadium Auckland
Auckland

We felt there was a shortage of trained staff.

Authenticity & Character
Location
Good
Staff
Cleanliness & Comfort
Activity Reviews
Free Day in Auckland
Free Day in Auckland
Auckland

Mostly we were recovering from the long overnight flight from Perth.

Quality of Experience
Good
Guides, Drivers and Staff
A good friendly driver collected at 06.00hrs and gave us some verbal guidance
Transport
Good size vehicle for six tired people.
Hole in the Rock Cruise
Hole in the Rock Cruise
New Zealand

Everybody enjoyed the experience in spite of inclement weather.

Quality of Experience
Guides, Drivers and Staff
Transport
Bay of Islands & Township of Russell
Bay of Islands & Township of Russell
New Zealand

The weather was appalling so we gave it a miss

Quality of Experience
The weather
Cape Reinga & Ninety Mile Beach
Cape Reinga & Ninety Mile Beach
New Zealand

The length of the all day trip was too long

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Russell
Explore Russell
New Zealand

The weather was too bad and we stayed in Paihia

Quality of Experience
Didn't happen
Guides, Drivers and Staff
Can't comment
Transport
The weather
Self-Guided Exploration of Rotorua
Self-Guided Exploration of Rotorua
Rotorua

We went to the geo thermal park. Spent time at the luge park. Just generally enjoyed being being in Rotorua for several days.

Quality of Experience
Rotorua Forest Canopy Tour
Rotorua Forest Canopy Tour
Rotorua

The organisation was superb and the staff exceptional most notably Phoebe and her crew.

Quality of Experience
Guides, Drivers and Staff
Transport
Hukafalls Jet
Hukafalls Jet
New Zealand

The jet boat and the staff were very experienced and caring for individual situations from Children to mature adults

Quality of Experience
The excitement
Guides, Drivers and Staff
Phil was excellent
Transport
Very safe and well monitored
Explore the Waitomo Glow Worm Caves
Explore the Waitomo Glow Worm Caves
New Zealand

We were given a detailed explanation of the history and the local Maori involvement

Quality of Experience
Guides, Drivers and Staff
Transport
Depart New Zealand
Depart New Zealand
New Zealand

We had a final short overnight stay and very early flights

Quality of Experience
Transport
Returning car rental was a challenge at the airport
Local specialist: Chelsea Lodge
Chelsea
Chelsea Lodge
Local specialist in Wanaka | Replied on Jan 24, 2023

Hi Karen,
Thank you very much for your feedback and I am so pleased that you and the family had a wonderful time in New Zealand.

Thank you
Chelsea