I wouldn't use Kim Kim again. Sorry.
Portugal
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Sep 1 - Sep 8, 2024
The Libson Winery tasting event was WONDERFUL! We also loved the Lagos grotto kayaking tour. I would have changed some of the other events had I known it was going to take 1 & 2 hours to get to the event. One of our tours was cancelled d/t weather and rescheduled to the next day, but WE could not cancel the tour Kim Kim had already scheduled for us the next day. I think I should have been notified of the driving situation in Evora. Part of the reason I chose to try Kim Kim was so I would not have to do so much leg work. Ultimately, I still had to do a lot of leg work...and a the last minute because vouchers were not provided until 2 weeks before the trip.
Hotel Reviews
Very limited parking and literally NO parking within the walls so you had to go a LONG way with luggage on cobblestone.
Activity Reviews
The voucher provided little details regarding meeting place. When I called the tour providers number on our voucher, I was told we did not have a tour that day. Very frustrating. Then Kim Kim offered us a half day tour to Sintra, which we took. We still had to pay the full day tour price and did NOT get to go to Pena Palace. The tour itself sucked. Didn't care for the guide. All we saw was Sintra palace and then we had 20 minutes to 'explore' before we had to get back on the bus. At Cascais, we had 40 minutes to explore. We were extremely disappointed and wish we had NEVER agreed to accept this tour.
We loved this activity
This was one of the highlights of our trip! And since it as our first event, I was very excited to experience the remainder of our events.
We enjoyed the horseback ride very much but had no idea it was going to take almost 2 hours to get there and back.
Loved our guide. Very enthusiastic and provided just the right amount of history and humor to hold our interest throughout the tour.
We had to cancel this tour because the Kayaking tour was rescheduled for the same day. My husband was not able to kayak and dive on the same day due to rotator cuff injuries. Kim Kim would not reimburse us.
