First Time to Japan!
Japan
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Dec 17 - Dec 26, 2024

My husband and I traveled from the US to Japan over the course of ten days in December 2024. We are fairly well traveled but felt like navigating Japan on our own was over our heads. There were no fully guided tours for the dates we were traveling and we'd heard about Kimkim and decided to give it a try. We are SO glad we did!
Leny was very responsive the entire planning process but even more so when we go to Japan. When we landed we were greeted by our private driver -just as Leny had arranged! This was so comforting as we were jet-lagged, unsure of cultural customs and hoping that all would go smoothly once arriving in Japan.
Without question, having Leny and the Kimkim team readily available for us made our amazing trip even more enjoyable. Leny took the time to really learn what we wanted from our trip-both in terms of sights and financially. The hotels were what we were expecting if not nicer and it was fantastic not having to worry about payments/reservations/check-outs as kimkim had taken care of it.
Activities were also well suited to our interests, although we may have chosen to go at a slower pace, we did feel like we got good value for the money we spent. Probably the most valuable for us was support navigating the bullet train and mass transit across the country and especaially the subway system within Tokyo. The support Leny gave us with transporation was worth it!
Looking online at the hotels, activities and transportation, we would have paid less coordinating the trip on our own. The additional amount spent to have kimkim work out the itinerary -which seemed to be an additional 20% - was well worth it in our minds.
We LOVED Japan and can't wait to go back again. Had we not had the support of Leny and the Kimkim team we surely would have found the trip less enjoyable and much more anxiety filled. Thank you!!
Hotel Reviews
We loved this hotel. The room was small as we expected, but well appointed and everything we needed was in the room, including a hair dryer :) The bathroom was spotless and the shower was wonderful. We also felt the location was great for first time sight seeing and ideal for the first few nights in Tokyo as it was not noisy or overly crowded in the surrounding areas. Breakfast was also very good. We would stay here agian.
This is such a classy hotel! The restaurant and breakfast were outstanding! Could not have had a nicer spot to dine nor better food for breakfast. Very well done! The room clean, the beds very comfortable and the shower hot and easy to use. Loved the windows in the room. Gave light without compromising privacy. The front desk folks were exceptional, including the woman who helped forward our bags on to Osaka and the young gentleman who suggested Yonefuku for dinner the night of Dec 21, 24, when we were very tired and very hungry (and the restaurant was hosting a performer). THANK YOU! Excellent staff, comfort and good location. We would stay again!
This hotel was nice, but not ideal for us. It was the most expensive of our trip and although it was quite large, all the modern amenities and lack of clear information on how to use them was dissappointing. The private bath looked so lovely in the pictures, but was too difficult and frustrating to use in real life. We also did not realize we could have eaten breakfast and dinner in our room- whcih did have a lovely table and full dining area. So instead we ate in the main lodge - May not have been a problem in summer or spring, but in December it was quite cold in the lodge and uncomfortalble. Finally, the room has in floor heating as well as furnace heating. It was around 28 Celsius in our room all night as we could not find clear instructions to cool down the room. This is likely one of the nicer accomodations in Koyasan, but we would not choose to go back as the price was quite high and we were not able to use the ammenities offered as instructions in English wer unavaible or were unclear.
If you like to be in the middle of the action, this is an excellent hotel for you! We were happy with the location, but it was a bit noisy and smaller than many small rooms we stayed at in Japan. We had a corner room which seemed larger than other rooms, but the bed by the window was cool and drafty in the winter and the curtain blew on you when sleeping. The bathroom and amenities were very nice. No breakfast was included which was okay, but would have been nice. Location was very good for us as there were a ton of dining and shopping options nearby, as well as a quick walk to Namba station (which also has fantastic shopping) - including Don Quijote, but otherwise we might plan to stay somewhere else next time we are in Osaka.
the b ginza was a nice hotel for our last night in Japan as the subway option to get to Haneda Airport the next day was very straight-forward. We appreciated the location, the quietness and the welcome beverage upon check in. The shower in the room was amazing and we were able to figure out all the shower instructions quickly. Beds were comfortable and pillows were soft and so comfortable. The layout of the room meant that one person did not have acess to a bedside table and we were surprised that there was no phone to call reception in the room. We did not have breakfast as we don't love pancakes which seemed to be the only complimentary breakfast item. Overall, location is nice, but we may choose to stay somewhere else if we return to Ginza, Tokyo again.
Activity Reviews

Shino greeted us promptly in the morning and was very kind and friendly. We appreciated her welcome gift the night before as well. This tour was our first of the trip and her English skills were put to the test with our many questions about culture, education, politics and religion. We so appreciated her helping us navigae the subway system and showing us the highlights of Tokyo. A four hour guided tour was plenty for our first day in Tokyo and gave us the confidence to try to navigate on our own a little more. Thank you, Shino for your patience, knowledge and guidance AND for the great pictures you took! The one thing we may suggest is adding a small stop for a snack or drink as we were famished by the time the tour was done at 1300.

This tour was fun and Ellen was a great tour guide, but it was a little long for us- especially on the first day of our tour after another 4 hour guided tour. We apprecitated trying Wagyu beef (and did not need to eat it again as it was not our favorite). We loved talking to the chef and appreciated Ellen's interpreting for us. The whiskey spot was super fun and nice to try the japaneese whisky. The most fun was meeting Ellen's older lady restaurant owner and watching her cook for us and explain how she makes her food.

Fuka Fuji was fantastic and her English and understanding of both Japaneese and USA culture was so helpful. We really enjoyed going grocery shopping with her and learning how to get the best items for our meal. The meal was also excellent and LOTS of food. Sake tasting was fun, but wasn't necessary for this class. We very much enjoyed our time with Fuka- We do think the class could be done in three hours. Four was maybe too long for what we did, but we were lucky that it was just the three of us

Mana was a lovely guide for our full day tour. Knowing that we were quick walkers and liked to see as much as we could, she paced the day very well for us. We feel like we got to see a lot this day! We also appreciated Mana's help navigating the travel to and from Nara as well as the other sights in Kyoto. The temples and shrines we saw that day were incredible. We particularly apprecitated Nara, not only because of the cute deer, but the temple and the HUGE buddha and gate were stunning. One of the things we most appreciated was Mana teaching us basic phrases and numbers in Japaneese. We used these things a ton on our trip and her presentation of them was fantastic. You can tell she's been a teacher before and we learned so much from her! Finally, we apprectiated Mana walking us back to our hotel.

Sadly, this was our least favorite activity. We wish we would have had more time in Tokyo, Kyoto or Osaka instaed of the journey to and from Koyasan. We also felt that the trip between kyoto and koyosan back to osaka was a lot and made the time at Koyasan feel rushed. The staff and amenities at Syukubo Ekoin were okay, but we felt staff were a little young and unclear about where different activities were located, how dinner and breakfast were typically done and how to use amenites. Overall, we felt that the length of the journey to and from Koyosan wasn't worth what we missed in other parts of Japan that we liked better. We recognize that we had asked for a temple stay and probably should have done more research before committing to this particular activity/trip. We appreciated seeing traditional buddhist practices, but would have skipped it knowing how much of the trip it would use up.

We loved being back in Tokyo and Ginza was a nice last stop, although we liked other areas of Tokyo better - including Asakusa, Shibuya, Rippongi. Being fairly independent travelers, we liked not having something specific planned for us and were happy to walk to a well reputed sushi restaurant for our last night in Tokyo. Our favorite spots were Asakusa, Cappiness Cafe in Tokyo, All things Kyoto including Hotel Resol Trinity, Arashiyama and the amazing sushi lunch we had there. Highlights for us were the lovely Japaneese people and culture of walking, cleanliness, efficiency, quiet, and a sense of gratitude and respect for others. THIS is what makes us want to return, not to mention the food! Amazing quality and diversity of food was so fun for us!
