We absolutely loved Iceland!! Gummi helped u...

Iceland | Jun 20 - Jun 28, 2023

This was an awful place to stay. Our shower was clogged and flooded the apartment. Finally after 5 hours someone showed up without tools and no intention of fixing it. The next day we returned to our apartment to find someone had worked on it. The shower was disgusting and their things were laying out everywhere. Then the next morning sewage started bubbling up out of the shower. Would not ever say again. They did give us a place to shower, but good grief!!

Room was perfect for our family. We had 20 year old girl and 18 year old boy. There were beds for everyone. We have to eat gluten free and there was a frig and a stove there where we could make things. They do not accommodate gluten free with their breakfast, so eating in your room might be a better choice. Also, this was right in the middle of our trip. When we asked for laundry facilities they actually had us pack all our laundry in a bag and they washed our clothes overnight. It was handed back to us damp and unfolded (just heads up) but it was fine. We were happy to have clean clothes.

The hotel itself was so cool!! It had a glacier above it. The beds were great. It had a hot tub outside that was open 24 hours. We really did not know anyone else was there until the morning at breakfast. There is a really cool 100 year old pool up the mountain that is filled with an underground hot spring. The reason I rated just mid was the staff was not friendly at all. There is no one there when you check in and they had not sent us the information how to get into our room. I called on the phone at the desk as instructed. A woman came and looked at us and said " Do you need to check in" we said "yes" and she turned and started walking away. Thank goodness I followed her. She handed us our keys and turned and left. It was very obvious she did not want to be there and did not want us there. We walked through kitchen area that had all sorts of cookies/ biscuits and a pie. They had a coffee machine, tea and hot chocolate. We just assumed they were open for consumption. There was a sign that said breakfast 8-10. When showing up at breakfast we were met with the same attitude. Told they had nothing gluten free. You get mixed signals. In one sense there is everything laid out for comfort but then the staff is not welcoming at all. Cute place and I would stay again, just need to know they are not very personable.

This was our final hotel and it was perfect to stay in before our flight the next morning. The rooms were much bigger than we had been use to so it was easier to repack our things. It was close to great restaurants. It was perfect for what we needed.

The whale tour was ok. It would have been better if whales had made their appearance more. It was cold. Staff was nice and helpful. There is a cabin on the bottom floor that has hot drinks and snacks. That was nice to warm up with.

You actually learn things about Iceland that help with the trip in a humorous way.

The staff, transportation and experience was good. It was just sleeting and raining the entire time.

This was our favorite experience!! We loved our guide Pasquale. They are professional from the start. You meet in a restaurant that has the best hot chocolate I have every had is made. Then you get on a bus that takes you to the glacier and your get your footwear. The guide takes you to the cave and beyond. It is so beautiful and the experience is invigorating. I cannot recommend this enough!

This was the perfect end to our trip! Enjoy floating in the natural hot pool and use the mask, get a drink and just enjoy. We stayed in for about 3 hours. You can stay as long as you like. We ate at the Lava Cafe. Good food and service.