Wonderful family trip to Panama

Panama | Dec 23 - Dec 29, 2023

Our guide Jose in Panama City was wonderful. He was very informed and took great care of our group on both canal tour and metropolitan park. Same with Sophie in Bastimentos. Both excellent.
Travel transfers to and from airports were seamless.
American Trade Hotel was a great choice. Wonderful location, rooms, amenities and staff.
Red Frog was a great experience. The Villa at the resort was terrific, but very far from anything. A golf cart to get around was essential and our Villa didn’t have one. We had to rely on calls for pick ups, which weren’t that reliable and created unnecessary delays and stress. This is really the main issue with the resort and really should be addressed. Also, we were repeatedly told towels were coming at the Beach Club but they never arrived after 4 hours. Things like Villa transportation and towels depreciate from the first class price point.
Finally, really appreciated Lucia’s periodic check-ins throughout our trip.
Overall, very pleased and will use KimKim again.
Thank you.