5 star Excellent Itinerary/Booking Services f...
Argentina
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Feb 23 - Feb 27, 2023
5 star Excellent Itinerary/Booking Services from KimKim Travel
We would definitely use this company again and again after our trip to Argentina! They were able to work with us over a series of weeks to create a custom itinerary for us that included different hotels, cities, excursions and flights between different cities. The local companies they work with are absolutely amazing. Drivers were on time, courteous, easy to locate, friendly and had a wealth of knowledge on the city we were picked up. We had the unexpected perk of also having additional guides on hand to pick us up with the driver from the respective airports which was appreciated as the local guides knew our whole itineraries and would give us a rundown of the next day's itineraries along with the to-do local items in our off time. From start to finish, the whole itinerary was followed to a T with the local guides/drivers on hand to pick us up daily and take us through the respective itinerary. The additional perks via KimKim were having separate english speaking guides/tours in some of the shared stops, i.e. instead of staying with a big group, our initial guide would quickly take us to the respective english speaking guide of the tour to take us through an excursion. They did such a group job on each excursions. Special praise for Sergio, Aileen and Cecilia for all their knowledge!
Hotel Reviews
Beautiful, amazing hotel!! The staff could not have been more accommodating and friendly. Whether it was helping us book dinner reservations (we were unaware that a number of restaurants would require them) or guidance locally on places to visit, they were super friendly and helpful. A pro is that the kitchen stays open till 11 pm and hotel bar till midnight - this was great on long day excursions or late flights in in the middle of our trip. The rooms were spacious, beautiful and extremely clean. You couldn't hear guests in other rooms as well. The restaurant downstairs was great for breakfast, lunch and dinner.
I'll give this hotel 4 stars due to the amazing restaurant, staff (Luciana at the front desk, spa and location. It's built with an indoor/outdoor feel with the room door opening up to the outside. The rooms were beautiful and spacious along with the bathrooms. The food from the restaurant was absolutely fantastic. A only extremely low point for us was the treatment received by a night manager playing "security". He demanded to see some gifts brought into the hotel by us after one of our excursions due to his belief that the gifts could pose a security threat (aka a bomb) due to their weight. He made us show him one of the gifts so he could feel it and "confirm" it wasn't a threat. It was absolutely ridiculous treatment as this has never happened to us at any hotel before and was extremely uncomfortable as we didn't see the same thing happen to other guests. Without this, i would've recommended to this hotel to others, but after that experience, I would not recommend this hotel to other Asian American/brown/minority tourists.
Hello Meerali,
Thanks for your review and I am glad to hear you had a very enjoyable experience with us in Argentina. We hope to see you back in Latin America with us in the near future.