Raquel was the most amazing travel consultant...
Spain | Jul 15 - Jul 23, 2022

L
Leslie R.
Willow Grove, PA | Reviewed on Aug 01, 2022

Raquel was the most amazing travel consultant. She took care of absolutely every detail, many that we didn't even think of ourselves, to make our trip run smoothly. The private tours with Sarah and Clara were perfect and the sunset cruise on Mallorca was wonderful. Raquel kept in touch with us throughout our trip via What's App and helped us with dinner reservations and late check out in Seville and cabs into Soller. She was indispensible! read more

Raquel was the most amazing travel consultant. She took care of absolutely every detail, many that we didn't even think of ourselves, to make our trip run smoothly. The private tours with Sarah and Clara were perfect and the sunset cruise on Mallorca was wonderful. Raquel kept in touch with us throughout our trip via What's App and helped us with dinner reservations and late check out in Seville and cabs into Soller. She was indispensible!

Hotel Reviews
Sa Tanqueta de Fornalutx - Adults Only
Fornalutx

Sa Tanqueta is beautiful, relaxing, spacious, accommodating.....I can't say enough good things about it. We can't wait until we can return!

Authenticity & Character
Beautiful buildings, plantings, decor.
Location
It was great to be up in the mountains, away from the crowds of Palma.
Staff
Everyone was super friendly and helpful.
Cleanliness & Comfort
Soho Boutique Catedral
Seville

This hotel is in a perfect location to hit all of the hot spots of Seville. The breakfast buffet is extensive and the hotel management are very accommodating. We really enjoyed our stay.

Authenticity & Character
This is a nicely appointed hotel, very urban and chic.
Location
Perfect location for visiting the cathedral, palace, and other important sites.
Staff
Very helpful and accommodating.
Cleanliness & Comfort
Madrid Marriott Auditorium Hotel & Conference Center
Madrid

This hotel served it's purpose for us as a place to stay near the airport so we could more easily make our early morning flight home. I strenuously object to their "free airport shuttle". It is first come, first served. The hotel houses about 800 guests, yet their shuttles (which run only every half hour) carry about 25 people at maximum. When the shuttle is at maximum it is extremely unsafe as there are enough seats for about 12 people and luggage. That means that the other thirteen people are standing in the aisles with suitcases piled up 4 and 5 high. It was awful! I don't understand how Marriott could condone such a practice in a hotel that caters to the airport trade.

Authenticity & Character
It's a huge Marriott, very impersonal
Location
Good for accessing the airport
Staff
The check-in people were pretty cold, not at all helpful as far as how to get on the shuttle. The breakfast people and luggage storage people were friendlier.
Cleanliness & Comfort
Activity Reviews
Free day in Seville
Seville

Always nice to explore on your own. Our guide from the previous day, Clara, gave us some great suggestions.

Sevilla tapas and flamenco tour
Seville

Clara, our guide, went above and beyond, stopping the taxi to show us a local religious parade and taking us to another interesting part of the city before the actual tour. The flamenco dancing was really interesting and beautiful in a small, intimate setting and the tapas were varied and delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private sailing Mallorca
Mallorca

Our captain was very skilled, the boat was clean and comfortable, the trip was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Seville highlights tour
Seville

Clara had all of the tickets and knew exactly how to tour the highlights. She is very knowledgeable and made everything interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Daytrip to Palma, Deia and Valldemossa
Mallorca

Our guide, Sara, was wonderful. She knows so much about the island and how to get around. She geared the entire tour around our needs and capabilities and we enjoyed every minute!

Quality of Experience
Guides, Drivers and Staff
Transport
Free day in Mallorca
Mallorca

Always nice to explore on your own.

Local specialist: Raquel Ferriol
Raquel
Raquel Ferriol
Local specialist in Spain | Reviewed on Aug 01, 2022

Thank you so much for your kind words Leslie,
It really was a pleasure to host your family, and an even greater pleasure to be able to meet you in person- We couldn't keep fondest memories of your time with us!

I specially appreciate your feedback about hotel Marriott Auditorium- this type of large impersonal airport hotels aren't my cup of tea either, but sometimes (very late arrivals and early airport departures) they seem to be more convenient than other alternatives- However, we always... read more

Thank you so much for your kind words Leslie,
It really was a pleasure to host your family, and an even greater pleasure to be able to meet you in person- We couldn't keep fondest memories of your time with us!

I specially appreciate your feedback about hotel Marriott Auditorium- this type of large impersonal airport hotels aren't my cup of tea either, but sometimes (very late arrivals and early airport departures) they seem to be more convenient than other alternatives- However, we always try to keep a standard, and the service that you mention- specially related to the shuttle service- does not meet it- which means that we'll be looking for other alternatives in the future.

Thank you again, for your time, your kindness and for trusting us with your trip- I'd love to meet you all again sometime in the future

My best,

Raquel