The trip was phenomenal! The guides, accommod...
Vietnam | Oct 15 - Oct 25, 2025

E
Emily h.
Mequon, WI | Reviewed on Oct 26, 2025

The trip was phenomenal! The guides, accommodation and activities were all top notch. The only things I would suggest is more communication regarding day to day logistics. I didn’t always know details about where/when and for how long activities would be. That means I wasn’t prepared or dressed correctly on a regular basis. In addition, we ran into significant issues with visas that I would have appreciated more guidance on. I had to specifically ask whether a visa was needed for Cambodia else I wouldn’t have known to get one. We had to file for an emergency visa on the way home and ultimately had to repurchase a second set of flights home because they didn’t tell me I had to either file for a multi visit Vietnam visa or book a flight home that went through Hanoi to the next country. That type of support for a trip was expected to ensure a successful trip.

Hotel Reviews
Angkor Village Hotel

The staff was incredible and the property was so unique and stunning! I loved the a la carte breakfast and the hotel surprised us with a celebratory bottle of sparkling wine for our anniversary. Location was perfect and walkable to many restaurants and bars. Cocktails were great and pool was so refreshing after a day of sightseeing.

Authenticity & Character
Location
Staff
They remembered our names all the time even though we were there for a short stay
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Hoi An

Very helpful and friendly staff. Gorgeous resort and spa. I had a massage and facial there that was wonderful. We spent our anniversary there and enjoyed dinner at the Temple restaurant. Pool area was beautiful and relaxing. Room was very spacious with a balcony. Bikes on property were fun to use to check out old town and beaches.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dragon Legend Cruise
Hon Gai

We have traveled all around the world and this was one of my very favorite and most memorable experiences. The cruise was absolute luxury. Room was huge with beautiful views. Food and menus were incredible- 8 courses at every meal! Dinner at night under the stars was beautiful and they surprised us with a special anniversary cake and celebration. Excursions were great with our guide Kenny. Couldn’t recommend more!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Nov 09, 2025
Hi Emily, Thanks so much for sharing your thoughts - it really means a lot! We’re thrilled to hear that the trip was phenomenal and that you enjoyed the guides, accommodations, and activities. Your kind words about the team on the ground motivate us to keep delivering those “top-notch” moments. We sincerely appreciate your constructive suggestions, as they help us refine our service. To address your points: 1. Daily Logistics & Communication: We sent and confirmed the final itinerary... Read more

Hi Emily,

Thanks so much for sharing your thoughts - it really means a lot! We’re thrilled to hear that the trip was phenomenal and that you enjoyed the guides, accommodations, and activities. Your kind words about the team on the ground motivate us to keep delivering those “top-notch” moments.

We sincerely appreciate your constructive suggestions, as they help us refine our service. To address your points:

1. Daily Logistics & Communication: We sent and confirmed the final itinerary before you left for Vietnam, and it’s meant to be your go-to guide. On top of that, the guides are supposed to brief you each day on the next day’s plan including the timings, even what to wear. We’ll double-down with the team to make sure those briefings are provided every day, super clear and proactive.

2. Cambodia Visa: Visa on arrival or e-visa works just fine. I’m sorry I didn’t flag that upfront and only mentioned it after you asked. I’ll make sure it’s in the pre-trip info from now on.

3. Vietnam Visa & Departure Flight: You’d shared the flight leaving Siem Reap and transiting Bangkok (no stops in Vietnam), so a Vietnam single-entry visa made sense, that’s why we didn’t suggest multiple entries. If we’d known the details of any flight changes, we’d have jumped right in to help

Your feedback is invaluable, and we’re already implementing these improvements to make future trips even smoother. If there’s anything else on your mind or a way we can make your next trip even better, just say the word—I’d love to make it happen!!

Best,
Minh.