A Patagonia trip of our lifetime
Chile | Feb 22 - Feb 28, 2026

D
David L.
Ashburn, VA | Reviewed on Mar 04, 2026

Kim Kim has an amazing staff of very knowledgeable guides and coordinators. Collectively, they took our desires and built a trip that met our every expectation. We contacted our Kim Kim coordinator, Riwal, approximately one year before the trip. No mater time, he was always available to strategize, answer questions, change plans and support us from beginning to the end. In country, our guide, Nacho (Luis Miranda Casanova), and driver, Logan, were nothing short of fantastic. Nacho’s breadth and depth of information far exceeded our expectations. From animals to geology and flowers to fossils, he was well-versed in everything about in Patagonia, and really South America. Logan is a true professional as evidenced by his driving skills and ability to navigate some very challenging dirt roads, day in and day out. I strongly recommend this highly talented team for your travels to South America.

Hotel Review
Hotel Lago Grey
Torres del Paine

Excellent location. Room was clean and the bed/pillows were comfortable. Staff was supportive.

Authenticity & Character
Cabin life, which we appreciated
Location
Staff
Front desk staff was excellent but some of folks that worked other areas upfront and in the restaurant could have been more helpful. At times we had to ask around the staff to get basic information on excursions and amenities.
Cleanliness & Comfort
Enough said.
Activity Reviews
Full Day Estancia Cerro Guido with a Private Driver
Full Day Estancia Cerro Guido with a Private Driver
Chile

Horseback riding while herding sheep was a highlight of our Patagonia experience.

Quality of Experience
Food
Absolutely amazing breakfast and lunch. 5 starts.
Guides, Drivers and Staff
Transport
Torres del Paine National Park - Private Panoramic Tour
Torres del Paine National Park - Private Panoramic Tour
Chile

Sights were simply amazing, spectacular, jaw-dropping. This tour met every expectation.

Quality of Experience
Glaciers.
Food
Lunch was good but not great.
Guides, Drivers and Staff
knowledge and insight.
Transport
Blue Lagoon / Laguna Azul Hike to Laguna Cebolla
Blue Lagoon / Laguna Azul Hike to Laguna Cebolla
Chile

Went on short hike. Nacho provided a great deal of information about the trees, lagoon, tree plantings and many other very special bits of information.

Quality of Experience
Amazing views!
Guides, Drivers and Staff
Guide did excellent job planning around bus traffic.
Transport
Movement through the park was very efficient to get to tour.
Cerro Benitez Half Day Trek - Visit the Chilean "Condor"
Cerro Benitez Half Day Trek - Visit the Chilean "Condor"
Chile

Not sure how to rate this activity since we didn’t get to do the trek. However we did stop to see condors and an eagle during our transition through the park.

Local specialist: Riwal Le Derff
Riwal
Riwal Le Derff
Local specialist in Santiago & Quito | Replied on Mar 04, 2026
Hi David & Marcia!
Thank you very much for your kind words!
I am delighted to have been able to participate in your Chilean adventure.
Knowing that you felt well taken care of and that everything went smoothly means a lot to me. It was a pleasure to help you create your itinerary and share my love for Chile with you. It was very enjoyable to accompany you.
I'm also very happy that you enjoyed our local guides Nacho & Logan, I will be sure to pass on your compliments to them.
Thank you for...
Read more

Hi David & Marcia!
Thank you very much for your kind words!

I am delighted to have been able to participate in your Chilean adventure.
Knowing that you felt well taken care of and that everything went smoothly means a lot to me. It was a pleasure to help you create your itinerary and share my love for Chile with you. It was very enjoyable to accompany you.
I'm also very happy that you enjoyed our local guides Nacho & Logan, I will be sure to pass on your compliments to them.
Thank you for trusting me with this very special trip, and I hope that Chile will leave you with wonderful memories for years to come!

Kind regards,
Riwal