10 days Solo trip - Ecuador Aug 2024
Ecuador | Aug 22 - Sep 2, 2024

C
Cathy V.
| Reviewed on Sep 04, 2024

I would like to say I am grateful for Tamer and most especially to Karla who made the plans, changes and answered all my questions as i planned for this trip. Having a tight budget, Karla still managed to put together a good itineray for me. I also appreciated that Karla went to see me personally and took me out for coffee overlooking the city of quito. I felt special and i can say this is above and beyond her duty. So thank you, Karla.

My guides in Quito and Amazon - Christian and Sergio, respectively, are very knowledgeable and really took care of me and ensures my safety. They are very welcoming and i did not felt alone with this trip. So thank you very much for them. The reason for the 3 stars is that i did not have a positive experience in my 3 days Galapagos trip. It was supposed to be the highlight of my trip. I have shared my feedback as a solo traver and also provided improvements / recommendations to Tamer/Karla.

I would still like to explore more of the Galapagos and hopefully my experience would be better next time.

Hotel Reviews
Isla de Baños
Baños
Authenticity & Character
Location
Staff
More friendly receptionist
Cleanliness & Comfort
Wyndham Quito Airport
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Napo Cultural Center
Quito

Best experience I had!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Villa Laguna
Puerto Ayora
Authenticity & Character
Location
Staff
English speaking should be helpful
Cleanliness & Comfort
Toilet was leaking
Cuello de Luna Mountain Lodge
El Chasqui - Pastocalle

Owners are welcoming, genuine and very plessant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kitu Hotel
Quito
Activity Reviews
Quito - Coca - Napo Cultural Center
Quito - Coca - Napo Cultural Center
Ecuador
Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island
Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kuri Muyu (Kichwa traditions) -  Canopy Tower - Traditional Dinner
Kuri Muyu (Kichwa traditions) - Canopy Tower - Traditional Dinner
Yasuni National Park
Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
language; did not ask how i am feeling or if i have questions. We ate lunch, in silence and continued usung her phone while eating
Transport
History and Nature: Full Day to Floreana Island
History and Nature: Full Day to Floreana Island
Puerto Ayora

Guides should tell the traveler what to expect, what kind of clothes and shoes to wear, etc. i was told a guide would come in the water for snorkeling but that was not the case. So i ended up not going to the water.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat journey wasnt that nice
Transfer to Baños via Quilotoa Lagoon
Transfer to Baños via Quilotoa Lagoon
Ecuador
Pailon del Diablo; the Charm of Baños - Back to Quito
Pailon del Diablo; the Charm of Baños - Back to Quito
Ecuador
Quito - Cotopaxi National Park
Quito - Cotopaxi National Park
Ecuador
Wayusa Ritual - Coca - Quito
Wayusa Ritual - Coca - Quito
Yasuni National Park

I did not go to the ritual

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on Sep 09, 2024
Dear Catherine,
Thank you so much for your valuable feedback. It is always important for us here in Kimkim to learn more about our travelers' experiences which will allow us to improve our services and better select providers on the ground, As much as I'm happy that you seem to have had a great experience on the mainland, and especially how Karla went above and beyond to make you feel welcomed, along with our guides, I am sorry that your experience was not up to the desired level in the...
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Dear Catherine,
Thank you so much for your valuable feedback. It is always important for us here in Kimkim to learn more about our travelers' experiences which will allow us to improve our services and better select providers on the ground, As much as I'm happy that you seem to have had a great experience on the mainland, and especially how Karla went above and beyond to make you feel welcomed, along with our guides, I am sorry that your experience was not up to the desired level in the Galapagos Islands. Rest assured that we will re-evaluate our performance there, and absolutely benefit from your comments to carry out some corrective measures.
Our goal as Responsible Travel and Kimkim is to offer our travelers unforgettable experiences, and we promise you that should you wish to revisit the Galapagos Islands again soon, we will make sure you'll have a fascinating adventure as we always aspire to offer our beloved travelers :)
Best,
Tamer