From the first contact, I was thoroughly impr...
Nov 12 - Nov 19, 2023
From the first contact, I was thoroughly impressed with kimkim's service. I worked with Rinolda to plan a trip for my family (my two parents, my sister, and myself) to Iceland to celebrate my mom's birthday, and she presented a thoughtful itinerary that brought together some of the best experiences the country has to offer. She really understood our needs and our expectations, and she suggested several activities and dining opportunities that we would not otherwise have known about. We were most concerned about booking accommodations, and she took care of those arrangements quickly, and selected hotels that were very comfortable and centrally located for our activities. She recommended a geothermal bakery tour and an ice cave tour that were highlights of our trip! She was very responsive to our questions and concerns throughout the planning stages, and then while we were in Iceland her response time to our queries was lightning fast. We felt supported and cared for throughout the entire process, and we could not be more pleased with our experience working with kimkim. We will definitely use them again for future travel! And we give Rinolda our heartfelt thanks and 6 out of 5 stars - working with her was a delight!
This was our very first stop on our trip, and it was the perfect way to relax and refresh after our flight. The setting is incredibly gorgeous, and the operators have clearly worked very hard to build the tubs into the landscape and to keep a natural feel. We were greeted with a warm welcome and given clear instructions about how to proceed to the hot springs. We had an amazing lunch after our soak in the hot springs, and the staff was very accommodating on a busy day.
This geothermal bath experience was so relaxing and restorative. The location on Laugarvatn is truly special, and driving through Thingvellir to get there was a beautiful trip. We took advantage of several different tubs and the dry sauna, which has a view to the lake that is really stunning. The food here was good - they had two types of soup, and the smoked trout was delicious! We also took the geothermal bakery tour, which we highly recommend!
The tour was a highlight of our trip! Our guide shared some history about the town as well as the hot springs, which we really appreciated. Learning more about the process of baking underground using geothermal energy was so cool, and it was a fun experiment to take part in. The bread was so delicious on its own, and then we were encouraged to add Icelandic butter and smoked trout caught from Laugarvatn, which really elevated the flavor.
This is a once-in-a-lifetime experience that my family and I will never forget! First of all, the fact that the tour takes you inside a glacier is phenomenal. Our guide, Damian, was a delight. He had a good sense of humor, which he balanced with helpful notes about being cautious and safe inside the cave, and he was committed to making sure that everyone in our group had a good experience. He sensed that our mom might need a little extra help getting into and around inside the cave, and he calmly and politely provided assistance. He was patient with our questions and with taking photos, he shared many insights about the glaciers, the caves, and healthy respect for nature, and we could not have had a better tour.