Outstanding Service.
Colombia | Jan 10 - Feb 5, 2023

Frank
Frank G.
Cuba, IL | Reviewed on Feb 09, 2023

I gave this Five Stars. It could have been 10 Stars. First, I had a great experience with lining up a trip that suited MY needs. The service was patient with me, always adapting to what I wanted to do and never pushing me.

Second, once I arrived in Colombia, David (tour coordinator) kept in constant contact with me. this was most appreciated.

And finally, I had a real Passport problem that necessitated a major change in my itinerary. this could have been a real issue. But David got right on it and things were worked out and I went right on with my tour.

I would highly recommend KimKim to anyone. Very professional.

Local specialist: David Roa Martín
David
David Roa Martín
Local specialist in San Agustín | Replied on Feb 10, 2023

Hi Frank,

Thank you for your kind comments. I'm so glad we were able to help you enjoy your trip to Colombia just as you wanted. I'm sorry about your passport, but fortunately, we were able to sort it out and I hope it didn't cause you any major problems.

It was a pleasure to assist you. We hope you come back soon! :)