Well-supported and extremely helpful
Japan | Aug 13 - Aug 24, 2026

A
Andrew P.
Australia | Reviewed on Aug 27, 2026

From initial planning and considering different options, through to the support we had before, during and after the trip, the service has been absolutely amazing. Our guide/trip concierge, Soleil, was wonderful - very patient with our changing plans, made suggestions based on our interests that we would never have thought of, and which were bang on the mark, communicated regularly on the app, by a messaging app, and video chat, and we were lucky enough to meet in person, when she was lovely and helpful. We could not have hoped for better and felt very well supported and looked after throughout. Fully recommend this service to anyone considering booking a trip abroad.

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Local specialist: Soleil Ponce-Higa
Soleil
Soleil Ponce-Higa
Local specialist in Kofu, Yamanashi, Japan | Replied on Aug 27, 2026

Andy!! 🄹 Thank you so much for this!! This honestly made my day. 😊

It was such a pleasure planning everything with you and Daryl and I’m really happy that everything came together and that you both felt looked after throughout the trip.

And I’m especially glad we actually got to meet in person after all those messages and video calls! ^^

Thank you again for trusting me with your trip and for taking the time to write such a lovely review. I really, really appreciate it. šŸ„¹šŸ™šŸ½

Hope you and Daryl are getting some proper rest now after Japan! 😊

Cheers!
Soleil