South America - Apr 12 - Apr 25, 2019

Traveler: Prakash S. - Local specialist: Martin Ogawa

Positive experiences:
Good price, very good destinations, good internal flight arrangements, except one bad experience good airport pickups and transfers. Excellent arrangements and quality of lunches and dinners. Responses from Carla were very prompt, and Martin’s were generally good.

Failure of my transport at Rio was very disturbing and that was a bad start.
While the hotels were all four star rated, Dione of them were below our expectations and well below what we had experienced with other tour operators.
Some of the tour guides were not knowledgeable and did not provide any real information. Our first guide to Petropolice was a disaster and wasted our time at the unscheduled half day stop at a beer factory.
Some of the visits were not good, such as the Conchita winery I n Santiago. We just saw the cellar and the house and no wine making process. There is a scope to improve.