St. petersburg, Russia - Apr 13 - Apr 20, 2019
We first used Kimkim for our trip to Morocco and because it was such a great experience, we decided to use Kimkim again for our trip to St. Petersburg, Russia. Once again, it was exactly the experience we were hoping for. Our local specialist, Sean, was very attentive to our needs and questions and was very responsive. The trip was exactly what we wanted and he made it happen. Once in St. Petersburg, just like Morocco, everything ran very smoothly. When we arrived, we were picked up at the airport and taken right to our hotel and it was great not having to worry about that. On the first day of our planned activities, Margarita (the manager of our tour in Russia) met us at our hotel because she wanted to officially welcome us to St. Petersburg and give us our tour the first day. She was right on time along with our driver for the week, Vasiliy. We went on a city tour of St. Petersburg and visited the Peter and Paul Fortress. She was very knowledgeable and made us feel really at ease and gave us an overall view of the city and what our next few days would be like and a great first impression to the kind of service and vibe we could expect. For the remainder of the week, our guide Dmitri, along with our driver, always arrived on time. Dmitri was a great guide. He was very knowledgeable and spoke excellent English. He was very easy going and open and was very patient with all of our questions. He was always willing to accommodate any requests and made sure that we always knew what the plan was and he always had any tickets we needed ready. It felt like we were being shown around by a friend (which is why we were a bit sad to say goodbye at the end since we had spent the whole week together). We visited many exquisite palaces and museums and learned a lot about history and culture. All in all, it was a great experience and it was what we paid for -- a well-planned tour where we could just relax and not have to worry about the logistics of everything. We know for sure that this will not be the last time we plan a trip with Kimkim.