Beth

Navigating the Chaos - Oct 9 - Oct 18, 2021

Traveler: Beth D. - Local specialist: Margarita Gordienko

This was my first time personally using KimKim and I have to say that this trip would have been near impossible without the help of Margarita. Due to Covid we had tons of flight changes (adding and removing days in our plans) and needed to wait until the last minute to confirm things. She was incredibly helpful and patient through all of the changes back and forth.

In the end my flight was delayed due to weather and she needed to see what could be re-arranged on other days. No matter when we messaged her she responded (I don't know when she slept!) and even met up with us a few days to see us in and out of St Petersburg.

Due to the delays it was a quick, tightly packed schedule. I feel like I was able to see everything I wanted to and was able to make the most of my time there with her help. We had a few issues with the drivers but overall the guides were great. I really enjoyed our time in St. Petersburg and the Red Square in Moscow was definitely a highlight. I didn't find the temperature cold personally but I felt the heat in some buildings was up quite high so I should have planned on removable layers.

All in all, I am glad I went and hope to go again in the future. Thanks Maragarita!

Margarita Gordienko profile photo
Margarita Gordienko, local specialist, responded to this review:

Hi Beth,
thank you very much for your kind and detailed review. Due to the pandemic, it was a unique experience to re-order the plans in the last minute, however, hopefully, it didn't spoil an overall trip impression. It was pleasure for me too meet you and Brad in person, I enjoyed those couple of days in St. Petersburg as well!
Hope to welcome you in Russia again in more pleasant (non-pandemic) circumstances!

With kindest regards,
Margarita