Excellent customer service.
Galapagos Islands | Apr 17 - Apr 26, 2026

Mubashir
Mubashir S.
Chicago, IL | Reviewed on Apr 27, 2026

All was planned very well. We had a wonderful time in the Galapagos. They even planned a nice 50th Birthday dinner at a fancy restaurant including the cake in Santa Cruz, Galapagos. They accommodated when I had to cancel at the last minute an excursion due to my wife getting sick, and they were able to reschedule for the following day without to much hassle for me. Hotels were very nice as well as the private driver. They had somebody with us from the time we landed in Quito to the time we left Baltra back to Quito. I appreciate this attention to customer service. I would definitely travel with them again.

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Local specialist: Ariel Chasi