Excellent customer service.
Galapagos Islands
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Apr 17 - Apr 26, 2026
All was planned very well. We had a wonderful time in the Galapagos. They even planned a nice 50th Birthday dinner at a fancy restaurant including the cake in Santa Cruz, Galapagos. They accommodated when I had to cancel at the last minute an excursion due to my wife getting sick, and they were able to reschedule for the following day without to much hassle for me. Hotels were very nice as well as the private driver. They had somebody with us from the time we landed in Quito to the time we left Baltra back to Quito. I appreciate this attention to customer service. I would definitely travel with them again.
Hotel Reviews
Dear Sabir,
Thank you so much for your review. It was truly a pleasure helping Sara celebrate such a special 50th birthday in the Galapagos.
I am so glad we were able to quickly rearrange your plans when your wife wasn't feeling well. Our goal is always to make your trip as seamless and stress-free as possible, especially during those unexpected moments. It’s great to hear that you enjoyed the hotels, your private drivers, and the full support from our team from Quito to Baltra.
All the best,
Ariel