Elena was very responsive, positive and helpf...
Thailand | May 22 - Jun 6, 2026

K
Kate W.
Boston, MA | Reviewed on Jun 11, 2026

Elena was very responsive, positive and helpful … when we added folks on she was very accommodating
We enjoyed our guide in Bangkok nana and really loved our guide pong in Chang Mai

We wish we had skipped the railroad and floating market in Bangkok. The side itinerary she planned for one of our late arrivals was great!

The hotel in chang mai was nice but not having a bar was a draw back and we thought it could have been located in neighborhood closer to eating places etc.

Local specialist: Elena Nguyen
Elena
Elena Nguyen
Local specialist in Vietnam | Replied on Jun 18, 2026
Dear Kate, Thank you so much for your kind review. It was truly a pleasure helping you and your group plan this trip, and I'm so happy to hear you had a wonderful time in Thailand. I'm especially glad that Nana in Bangkok and Pong in Chiang Mai helped make your experience memorable. I'll be sure to share your lovely comments with them. I know they'll be delighted to hear them. Thank you as well for sharing your honest feedback. I really appreciate hearing what worked well and what could... Read more

Dear Kate,

Thank you so much for your kind review. It was truly a pleasure helping you and your group plan this trip, and I'm so happy to hear you had a wonderful time in Thailand.

I'm especially glad that Nana in Bangkok and Pong in Chiang Mai helped make your experience memorable. I'll be sure to share your lovely comments with them. I know they'll be delighted to hear them.

Thank you as well for sharing your honest feedback. I really appreciate hearing what worked well and what could have been better. It's great to know the alternative itinerary for your late arrivals was a highlight, and your comments about the railway and floating market excursion and the Chiang Mai hotel location are very helpful.

It was a pleasure working with you, and I truly appreciated how flexible and enjoyable you were throughout the planning process. Thank you again for trusting me with your trip.

Wishing you and the group many more amazing adventures ahead, and I hope I can help you plan another journey someday!

Warmly,
Elena