Rinolda plans our dream trip to Iceland!
Iceland | May 20 - May 29, 2023

Hannah P.

Ames, IA | Reviewed on Jun 03, 2023

Rinolda was a pleasure to work with! She was helpful during every step of the planning and trip process. She took time to understand our likes and dislikes, and in the end planned a trip perfectly curated to our dream vacation. Additionally, while in Iceland she checked in often, and even went out of her way to help us re-arrange an excursion since the weather was going to be bad the day we had originally booked. All of her food recommendations, trip plans, driving routes, and locations were amazing. This was truly a vacation we could not have planned without Rinolda's knowledge!

My one comment for improvement, would be to add more details in the accommodation information. A few of the guesthouses we stayed at had a certain times blocked off that we were supposed to check in (I.e. check in from 16:00-18:00), and we didn't realize this until the day of check in. So, one time we missed the check in time, which isn't ideal. Also, a few of the guesthouses had sent check in information (such as where to find the keys, or door codes) to the booking email. Since KimKim booked the stay, they had that info and not us. So, it would help if the booking confirmation with info from the hotel/guesthouse was added to the itinerary.

Overall, this was our first time using KimKim, and I did not know what to expect, but Rinolda exceeded all of our expectations. I would recommend her to anyone planning a trip to Iceland!