Excellent trip
Chile | Dec 23 - Dec 29, 2025

Louise
Louise V.
Australia | Reviewed on Jan 13, 2026

Kimkim organised a self guided tour for us in Patagonia, Chile from Puerto Natales and then into Torres del Paine National Park . All communication from the planning stages 10 months prior right up until the end of the trip was handled efficiently and promptly. Once the tour had commenced Kimkim were on hand 24/7 to resolve any issues we might have. The itinerary ran like clockwork except for one issue, but after contacting our agent this problem was very quickly resolved and this didn't affect our plans at all. Everything which was planned for our time in Torres del Paine went without a hitch. The transfers to and from the airport, bus station, to the hotels and into the park were always on time. We thoroughly enjoyed our trip. This is the second time I have used Kimkim to organise a trip for me.

Hotel Reviews
Hotel Casa de la Patagonia
Puerto Natales
Location
Staff
Cleanliness & Comfort
Refugio Frances
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Torre Central
Parque Nacional Torres del Paine Pedro Montt
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Puerto Natales
Quality of Experience
Wonderful experience overall with great lookout stops for photos. Hard to go wrong with scenery like this.
Food
The restaurant we stopped at for lunch was very expensive and the food very average.
Guides, Drivers and Staff
Our guide and driver were the best. Our guide knew so much and gave us fantastic commentary. Our driver was a very competent and safe driver.
Transport
The seats on the bus were very narrow so for two people sitting side by side it was squashy. The storage nets on the back of all the seats had all been removed so nowhere to store a water bottle etc.
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Jan 13, 2026

Thank you so much, Louise! 😊
We’re absolutely delighted to hear that you enjoyed your trip so much and that everything went smoothly, especially in such a special destination as Torres del Paine. It was a pleasure assisting you throughout the planning process and being there whenever you needed support.

Thank you as well for trusting KimKim once again. We’d be more than happy to help you plan another adventure in the future! 🌍✨