Belgium Travel Agents

Trip was great but the hotels left a little to be desired. The first hotel in Amsterdam (Mai(), gave us a room where we could not even stand up straight without hitting the rafters of the roof. We changed the room but the replacement was tiny with nowhere for us to put our luggage. When i asked for a luggage rack I was told there were none in the hotel. I later spoke to their maintenance man who was able to get us two racks, but the room was so small that there was little room for their use. There was no closet and no bureau for us to use. As for the James hotel, it was quite nice but there was no breakfast service. In its stead, we were give coupons for 120 Euro to use in their self service area which had hard boiled eggs, bread, boxed cereal, coffee etc. This was certainly not a breakfast. We only used about 45 euro; the remaining money went to waste. We did however use the area's tables for our dinner which we brought in from local restaurants. In addition, this was the hotel where we were supposed to drop off the transportation cards to be mailed back to you. Unfortunately, the hotel policy would not allow us to do this. We had to find alternative postal resources to return the cards. As for the Maek hotel. Upon registering, we noticed a filthy mattress with either chocolate or blood stains. This was brought to the attention of the front desk and we were given another room (which did not have enough pillows). We asked for more pillows but never received them. Also, one day we did not have enough towels and when we notified the front desk, we were told we had to go back down to the lobby to get them ourselves. This happened after we had already gone down to the front desk because our electronic keys did not work (a recurring experience). In addition, there was insufficient personnel at the front desk. When we arrived, there was nobody manning the front desk and we were forced to wait an inordinate amount of time before we could check in. This was a common occurrence. Indeed, when we tried to check out at the end of our stay, there was nobody at the front desk; we just left our room keys with a handwritten note that we were checking out.

Hotel Reviews

Hotel Mai Amsterdam

Amsterdam

See previous comments

Authenticity & Character

Location

Staff

The James Hotel Rotterdam

Rotterdam

See previous comments

Authenticity & Character

Location

Staff

Friendly and helpful

Cleanliness & Comfort

BREAKFAST

Maek Hotel Antwerpen Centraal - Handwritten Collection

Antwerp

See previous comments

Authenticity & Character

Location

Staff

More staff needed. More attention to detail needed by staff members.

Cleanliness & Comfort

Housekeeping needs improvement

Activity Reviews

Public transport pass Netherlands (OV chip card)

The Netherlands

Quality of Experience

Guides, Drivers and Staff

Private guides were great

Transport

easy to use

Amsterdam - Private guided historic city walk

Belgium

Quality of Experience

Guides, Drivers and Staff

Amsterdam - Van Gogh Museum

The Netherlands

Amsterdam - Rijksmuseum

The Netherlands

Quality of Experience

Amsterdam - Canal cruise (join in)

The Netherlands

Quality of Experience

Guides, Drivers and Staff

Transport

Amsterdam - Day trip to Haarlem by train

Amsterdam

Quality of Experience

Transport

Brussels - Waffle-making workshop

Belgium

Quality of Experience

Guides, Drivers and Staff

Brussels - Comics Art Museum

Belgium

Quality of Experience

Haarlem - Self-guided cycling route to the Keukenhof & through the tulip fields

The Netherlands

Quality of Experience

Transport

Didn't need electric bikes.

Amsterdam - Anne Frank House

The Netherlands

Quality of Experience

Amsterdam - Grand Dutch Food & History Tour in a small group

The Netherlands

Quality of Experience

Guides, Drivers and Staff

Haarlem - Windmill de Adriaan

The Netherlands

Quality of Experience

Guides, Drivers and Staff

Rotterdam - harbor boat tour

Belgium

Boring.

Quality of Experience

Rotterdam - Day trip to Leiden

Rotterdam

Quality of Experience

Guides, Drivers and Staff

Transport

Leiden - Private Guided city walk

Belgium

Quality of Experience

Guides, Drivers and Staff

Transport

Antwerp - Private guided Food Tour (on foot)

Belgium

Quality of Experience

Food

Guides, Drivers and Staff

Leiden - Lakenhal Museum

The Netherlands

Quality of Experience

Leiden - Hortus Botanicus

The Netherlands

Quality of Experience

Rotterdam - Boijmans van Beuningen (Depot)

Belgium

Quality of Experience

Rotterdam - Stroll in the park & local food

Belgium

Quality of Experience

Rotterdam - Kinderdijk windmills by public boat (waterbus)

Belgium

Quality of Experience

Transport

Delft - Vermeer Center

The Netherlands

Quality of Experience

Guides, Drivers and Staff

Delft - Delft blue pottery

The Netherlands

Quality of Experience

Delft - Delft Blue High Tea

Belgium

Quality of Experience

Guides, Drivers and Staff

Staff not attentive

Antwerp - Day trip to Brussels by train

Belgium

Quality of Experience

Transport

Antwerp - Private guided walking tour

Belgium

Quality of Experience

Guides, Drivers and Staff

Antwerp - Chocolate Nation

Belgium

Good for kids. Not very informative for adults.

Quality of Experience

Bruges - Hans Memling Collection at Sint-Janshospitaal

Belgium

Expected more relating to health care when hospital was active

Quality of Experience

Brussels - Private guided walking tour

Belgium

Quality of Experience

Guides, Drivers and Staff

Antwerp - Red Star Line Museum

Belgium

Quality of Experience

Antwerp - MAS (Museum Aan de Stroom)

Belgium

Quality of Experience

Antwerp - Day trip to Bruges

Antwerp

Quality of Experience

Guides, Drivers and Staff

Transport

Bruges - Private guided walking tour

Belgium

Quality of Experience

Guides, Drivers and Staff

Explore Ghent with city card

Belgium

We did not go to Ghent. Enjoyed a quiet day in Antwerp watching the local people interact with eachother. Spent time stad park which was very enjoyable.

Our driver Peter did an outstanding job in ferrying the group around!!!

Our best to Bas and Peter for arranging and facilitating our trip!!!

Hotel Reviews

Marriott Grand Place

Brussels

Great service and superb people with wonderful personalities!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Ibis Antwerpen Centrum

Antwerp

Authenticity & Character

0p

Location

Staff

Cleanliness & Comfort

Golden Lakes Hotel

Froidchapelle

Wonderful place to bring the entire family for a weekend or for a full week!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

ibis Dinant Centre

Dinant

Authenticity & Character

Location

Excellent location near the river and walking distance to nearby restaurants and clubs!!!

Staff

Cleanliness & Comfort

Activity Reviews

Brussels to Antwerp - Visit the Trappist breweries of Westmalle and Achel

Belgium

Quality of Experience

Guides, Drivers and Staff

Transport

Chimay - Visit the Scourmont Trappist Abbey (Chimay Brewery)

Belgium

Quality of Experience

Guides, Drivers and Staff

Transport

Antwerp - Day trip to Westvleteren: Trappist Brewery of the Sint-Sixtus Abbey - Chimay

Belgium

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the Trappist breweries of Orval and Rochefort

Dinant

Quality of Experience

Guides, Drivers and Staff

Transport

Brussels - Gueuze Museum

Brussels

Quality of Experience

Guides, Drivers and Staff

The staff did a great job!!!

Transport

My husband , 29 year old daughter and I just returned from a wonderful 9 day trip to The Netherlands & Belgium. Mieke did a fantastic job tailoring the trip to our needs. She picked perfect hotels that provided room for 3 adults. Once she understood our family dynamics she was able to tailor our daily itineraries . Highlights for us were: Visiting the Kuekenhof Gardens, Touring Kinderdijk windmills & exploring The Adoration of the Mystic Lamb using the 3 D tour! Mieke also gave us restaurant recommendations and tips for navigating each city. When we arrived she had a well organized package for us with all of our travel documents. And prior to the trip, Mieke was accessible for phone conversations to discuss our trip. This aspect of the service was invaluable and helped solidify our plans. This is our 2nd time traveling with KimKim and I could not be more pleased.

Hotel Reviews

Hotel des Arts

Amsterdam-Centrum

We had a room for 3 adults. Loved the decor and the view of the canal. The room & bathroom were on the small side but, doable. The breakfast was very nice. Great location. Perfect for our trip.

Authenticity & Character

Decor was pretty

Location

View of the canal. Across from the metro. Walking distance to everything.

Staff

Very nice. Helpful.

Cleanliness & Comfort

Room was clean. Just a little small. Hard to find a place for 3 bags.

Ghent River Hotel

Ghent

Room was comfortable and provided a very good amount of space for 3 adults. Shower room was a nice size.

Authenticity & Character

Room was a very nice size. Breakfast room was on the rooftop and light and airy with a patio.

Location

Walking distance to everything.

Staff

We were not greeted well by the hotel. When we checked in there was no welcoming manner. The man seemed put out.

Cleanliness & Comfort

Comfortable. There is a bathrobe. Loved the exposed brick wall and the high ceilings. Bedspreads and towels were not special. No color or uniqueness to decor.

Activity Reviews

Amsterdam - Canal cruise (join in)

The Netherlands

Public Transport Pass Amsterdam

The Netherlands

Loved having our card and being able to navigate the trains and trolleys when we needed them.

Haarlem - Self-guided cycling route to the Keukenhof & through the tulip fields

The Netherlands

Unfortunately the tulip fields were no longer in bloom when we got there. Apparently we missed it by 1 day. Also, we needed better biking directions. We had trouble following the path. That said, people were very happy to help. Also, enjoyed having E- bikes!!! LOVED the Keukenhof Gardens!!! So beautiful!

Day trip to Haarlem

The Netherlands

We didn't spend very much time in Haarlem. We were there just to head out to the gardens. Biking to Kuekenhof gardens was fun but, the directions from the bikeshop were a little challenging. People are very happy to help you out.

Amsterdam - Private guided walking tour on Jewish History

Belgium

Inbal , our guide, was very knowledgeable.

Amsterdam - Jewish Museum & Portuguese Synagogue

Amsterdam

Synagogue is so beautiful. History of the area very interesting. Did not see the museum.

Ghent - Adoration of the Mystic Lamb

Belgium

AMAZING!!! Did the 3 D tour and it was such a fun and informative experience!!

Ghent - Gravensteen - Castle of the Counts

Belgium

The outside of the castle is way more interesting than the inside.

Amsterdam - Anne Frank House

Belgium

Very well organized and informative. Powerful experience.

Amsterdam - Van Gogh Museum

Belgium

Wonderful!

Ghent - Day trip to Bruges

Ghent

Pretty city. Think it would have been better if we had a tour guide when we arrived. We did do the bus tour on our own. It was expensive and just okay. But, it did give us a chance to see all around the city. Climbed the Belfry and that was wonderful.

Amsterdam - Rijksmuseum

Belgium

Beautiful museum!

Explore Ghent with a CityCard

Belgium

Easy to show card and take buses and canal tour.

Rotterdam - Kinderdijk windmills by public boat (waterbus)

Belgium

Loved this experience. Very interesting!!

8Ghent - Private guided walking tour

Ghent

Wonderful tour guide!!!

Emma did an absolutely amazing job planning and organizing our trip to explore the magic of the holiday season in Cologne, Brussels, Ghent, and Bruges! She was extremely helpful and attentive, from our first messages trying to figure out what we wanted to do and where we wanted to go, right up until the days before our trip when she provided suggestions for helpful phone apps and other details, big and small. Emma answered every question we had promptly and thoroughly, and she patiently made numerous changes and "tweaks" so we could shape a trip together that met our particular needs and wishes. Upon arriving at our first hotel, we had a welcome packet waiting for us with our train tickets, city cards, and other helpful information, well-organized and labeled. When we had a question during the first day of the trip, we received a response immediately, and were very impressed. We would use kimkim again for our vacation planning in a heartbeat. Emma truly went above and beyond to create a magical Christmastime adventure for us, and we are so grateful for her! Anyone who works with Emma to plan their trip is in excellent hands.

Great guides esp in Ypres
Great hotels esp in Antwerp and Bruges
Would include the alter of Ghent in tour and the Madonna sculpture in tour
Thanks