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Kimkim Trip Reviews for Canada

4.1
Based on 23 ratings
Read 23 verified reviews by travelers who booked their trip to Canada on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Excellent vacation and Carl was very helpful ...
Canada | Sep 27 - Oct 3, 2022

A
Aaron G.
Port Haywood, VA | Reviewed on Oct 05, 2022

Excellent vacation and Carl was very helpful in trip planning in advance as well as help during the trip. Will definitely continue to use KimKim for our next vacation.

Local specialist: Carl Saulnier-Gagnon
Carl
Carl Saulnier-Gagnon
Local specialist in Québec | Replied on Oct 05, 2022

Thank you !
Really glad that you enjoyed your time in Canada.
It will be a pleasure to help you for another trip maybe one day.

Merci

Read all Canada reviews

Missed Details
Canada | Sep 15 - Sep 21, 2022

T
Tom S.
Poughkeepsie, NY | Reviewed on Sep 26, 2022
We have used kimkim in the past and like that it advertises specialists in the country in which you want to travel. The service provided for this trip was disappointing. Granted, we were a large group (initially 12 people), but there were many significant details that were missed creating complications and producing unneeded anxiety. The kimkim platform seemed to overly complicate communication and our travel specialist frequently did not check in on the platform for days at a time - so it... Read more

We have used kimkim in the past and like that it advertises specialists in the country in which you want to travel. The service provided for this trip was disappointing. Granted, we were a large group (initially 12 people), but there were many significant details that were missed creating complications and producing unneeded anxiety. The kimkim platform seemed to overly complicate communication and our travel specialist frequently did not check in on the platform for days at a time - so it was difficult to communicate and to remind him of all of the details about our trip (which we should not have had to do in the first place); we finally had to connect on WhatsApp. I will not go into the details that were missed, but suffice it to say that there were complications before the trip and at every stop that required reaching out to the travel coordinator to intervene. I was the primary contact for our group and kept much of this detail from all so that they could experience a restful and anxiety-free vacation. Ultimately, we paid quite a bit for this trip and the kimkim fees were significant, but I do not believe of value in this instance since this was a stressful experience for at least this traveler.

Hotel Reviews
Forest Park Hotel
Jasper

Fine motel - kind of far from downtown area and train station.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Rimrock Resort
Banff

Beautiful hotel and location - marred only by disorganized staff in dining areas.

Authenticity & Character
Location
Staff
Staff was very friendly and helpful, but disorganized in dining areas.
Cleanliness & Comfort
Sheraton Vancouver Wall Centre
Vancouver

Hotel was fine. Basic corporate hotel - well located in downtown area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Railroad to book the hotel

The Palace Hotel in Kamloops was a dump! The staff was great, but the hotel has seen its better days. Loud "club" in the bar area that kept many awake into the very early hours.

Authenticity & Character
Location
Staff
Very friendly and helpful
Cleanliness & Comfort
Local specialist: Carl Saulnier-Gagnon
Carl
Carl Saulnier-Gagnon
Local specialist in Québec | Replied on Oct 03, 2022

Hi Tom,
We are sorry about the stress that you were put on into but at least we were able to make everything happen even with so many out of our controls things happening.

Sorry for some delay with our messages over the weekend, it can happen during high season.
Thank you

Read all Canada reviews

Enjoyed the people of Montréal
Canada | Jul 7 - Jul 12, 2022

L
Lynda B.
Broad Ripple, IN | Reviewed on Jul 19, 2022
Both the historic tour and the foodie tours were fun and meeting people from all over the country (USA) made it enjoyable. I don’t remember our guide’s names. But the daily interactions with the people of the city, the Uber drivers, people we met on the tours was probably the most fascinating. Read more

Both the historic tour and the foodie tours were fun and meeting people from all over the country (USA) made it enjoyable. I don’t remember our guide’s names. But the daily interactions with the people of the city, the Uber drivers, people we met on the tours was probably the most fascinating.

Hotel Review
Hôtel Alt Montréal
Montreal

Hotel Alt provided everything we needed while we stayed in Montréal. The staff were extremely friendly and helpful. Fresh croissants every morning spoiled us!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything - the room and the entire hotel was spotless.
Activity Review
Old Montreal VIP
Old Montreal VIP
Montréal

Our guide was very knowledgeable and we learned so much about Montréal!

Quality of Experience
Our guide - he was very kind and very Canadian French. His family roots were established there so the tour went deeper…
Guides, Drivers and Staff
Transport
It’s a walking tour so you’re constantly moving except to stop to talk about specific points and spots.
Local specialist: Carl Saulnier-Gagnon
Carl
Carl Saulnier-Gagnon
Local specialist in Québec | Replied on Aug 09, 2022

Thank you Lynda,
Montreal is always full of suprise :)

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.