Kimkim Trip Reviews for Indonesia
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Overall it was a very interesting trip with a... · Indonesia - Dec 23 - Jan 3, 2020
Overall it was a very interesting trip with a lot of beautiful things to see and new memories being created. All the drivers and guides were friendly and always helpful. The standard of the accommodations booked were up to my expectations.

Dear Benjamin,
Thank you so much for spreading the words, we are happy to hear our travelers feel taken care of every moment of their trip with us. Let us know when you plan to go back to Indonesia, there are many things waiting to be discovered.
Best regards,
Dina

I’m so happy with the Bali service of kimkim ... · Indonesia - Nov 24 - Nov 30, 2019
I’m so happy with the Bali service of kimkim it’s beyond words! My guide Yohanes & driver showed me Bali the way I always wanted to see it. They were amazing!
Bali is beautiful and I really enjoyed the different places visited. · Indonesia - Aug 22 - Aug 30, 2019
Bali is beautiful and I really enjoyed the different places visited. The choice of the location was great because the sceneries was very different at each places.
I greatly enjoyed the accommodations at each of the location. They were very comfortable and well located. Having a guide and a driver was very convenient and time effective for our vacations.
The Gili's beaches and the sunrise hike at Mt Batur was probably some of the highlights of the trip.
I also highly enjoyed swimming in... read more

Highlights of Bali · Indonesia - Aug 22 - Aug 30, 2019
Nadia, our specialist, was very helpful in booking our trip to Bali. After a couple of messages, we had a fantastic trip plan ready to book. She also helped us during our trip with recommendations and booking transportations for an extra person who joined last minute.
Our guide John and driver Benny were fabulous. They took us everywhere on the itinerary and even included extra stops. It was a lot of fun visiting Bali. They were very knowledgeable and flexible. Skipping an activity,... read more

Hi Benoit,
Thank you very much for your time to share your thoughts and pictures from your trip with us.
It is nice to know that you guys enjoying Bali and Gili Trawangan.
Your constructive feedback about airport pick up, Candidasa Area and the choice of hotel in Candidasa will be my attention to make our service better in the future.
I do really appreciate your feedback.
Hope to see you again in Wonderful Indonesia!
Take care and thank you!
Best,
Nadia

Explore Bali · Indonesia - Aug 8 - Aug 14, 2019
We had an amazing time in Bali. We planned the trip with Ayu from KimKim and later communicated with Thomas who seamlessly continued where Ayu left off. Our driver Agun was most helpful throughout the trip, friendly and always showing us the best. And if we had any questions during the trip Thomas was available on Whatsapp, which made the experience easier as it was our first time in Indonesia. We can't wait to go back to Bali again!
Relaxation and culture · Indonesia - Jun 18 - Jun 28, 2019
Ayu was responsive and had put together a nice itinerary. She was quick to help us upgrade at our last hotel.
Some of the places that stood out were the monkey forest and sideman, and the last resort, samabe, was stunning and good value. The local day was also very nice. The best experience we had was planned from the hotel, samabe, which was paragliding. Biggest highlight of the trip.
Though it was great to see some of the main attractions like the temples, I think we would have liked... read more

Hi Annise,
Thank you so much for your beautiful review. We are so happy to hear you had a great trip and it is nice to hear that your driver Gustu was helpful.
We look forward to and hope you allow us to help plan your next trip to Asia. Welcome to the Shanti Family! & Happy Travels!
Indonesia · Indonesia - Jun 11 - Jun 30, 2019
Ayu did a perfect job planning our 3 weeks Indonesia trip (Bali, Java, and Nusa Penida).
She was very responsive to our needs and requests, and her choices of drivers and guides were excellent. About half of the trip was in various parts of Bali, and we only had a driver in that part. Our driver's name was Agus, and in our view he did a very exceptional job with our trip. The only reason he was a driver and not a guide was, his English is a bit limited, but it was more than enough for us.... read more

Hi Tayfun,
Thank you so much for your beautiful review. We are so happy to hear you had a great trip and fell in love with Bali. And it is great to hear that your driver Agus and the remaining guide/ driver were so helpful; we will be sure to let him know.
We look forward to and hope you allow us to help plan your next trip to Asia. Welcome to the Shanti Family! & Happy Travels!

Honeymoon in Indonesia · Indonesia - May 29 - Jun 18, 2019
I booked a trip to Bali for my honeymoon. We found the trip was overall very enjoyable. Ayu was very responsive before and during our trip. We began our stay in Ubud at the Kayon Jungle Resort and it was most memorable. They upgraded us to a Premium Suite as a surprise. It was one of the nicest places we've ever stayed in, and the staff were so considerate to our needs. Highly recommended if you are looking for the real Bali honeymoon experience.
We decided to go more casual for the rest of... read more

Hi Alexandra,
First of all, thank you so much for sparing your time in uploading these beautiful pictures during your holiday in Indonesia. It does mean a lot to us.
I am very happy to know that it is a lovely and memorable honeymoon for you and Adam. About the stay in Canggu and Gili Karang, I do apologize for the inconvenience caused however I truly appreciate your honest review about these properties so that I can report this to the management for future consideration.
I look forward to... read more

30th Bday Trip · Indonesia - Apr 30 - May 7, 2019
Awesome experience!! Ayu took care of everything.

Hi Jody,
Thank you for traveling with us and the feedback! I am glad you love it. I look forward to and hope you allow us to help plan your next trip to Asia. Welcome to the Shanti Family! & Happy Travels!
Raja ampat? · Indonesia - Apr 20 - Apr 26, 2019
Like previous trips, everything was great and handled expertly by our KimKim team (Nadia). Everything went according to plan and all recommendations were spot on and excellent. Nadia event went the extra mile for us in helping get a stranded bag to us at the airport during a tight connection. I would recommend KimKim to anyone who wants the help of a travel expert and all details taken care of. Great product!!
Blair

Hi Blair,
I hope you are well!
Thank you very much for your kindest towards the review for us and thank you for trusting us with your journey to Raja Ampat.
It was our pleasure to design this journey for you and Stephanie.
Hope to see you soon again in Wonderful Indonesia!
Have a great day!
Nadia

Best of Indonesia · Indonesia - Mar 10 - Mar 17, 2019
My Bali trip has been a dream. Beautiful island, warm and friendly local people, rich culture. Our local specialist Ayu had been so wonderful throughout the consultation and booking process. She advised and helped us book everything we needed/asked for to make sure we have a wonderful vacation. Our driver Krisna Arimbawa had been above and beyond our expectation. He was so friendly, resourceful, helpful and always with a big smile. Nusa Penida is so worth the trip to visit. Highly recommend... read more

Hi Ngoc,
Thank you so much for your beautiful review. We are so happy to hear you had a great trip and fell in love with Bali. And it is great to hear that your driver Krisna Arimbawa was so helpful; we will be sure to let him know.
We look forward to and hope you allow us to help plan your next trip to Asia. Welcome to the Shanti Family! & Happy Travels!
Our guide Tony and driver Daniel were fabulous. They took care of everything we needed and wanted. For example we had never had the opportunity to taste durian. Daniel knew a particular fruit stand that sold the best. He drove us through heavy traffic to find it. Tony made sure the fruit vendor sold us a tree ripened fruit. It was a very interesting taste. They recommended restaurants for us to try and took us there to compare menus. One evening we went to see the classical dance. It was... read more

Dear Jean,
Thank you very much for traveling with Wise Steps Travel, we are very happy to host your journey to Java, Indonesia. Thank you also for the nice feedback, I will let our colleagues on the ground know that you really enjoyed it.
I wish you safe travels back home and all the best for you and Christopher.
Best wishes
Ayu
Java Trip · Indonesia - Nov 18 - Nov 24, 2018
The trip was AMAZING! So great to see and explore so much of east Java in such a short amount of time; Plateau Ijen, Mt. Bromo, Yojakarta, Borobudur and more :) The landscape is breathtaking (especially the sunrise over Mt Bromo) and I found myself time and time again in awe of the lush green surroundings.
A few things to call out - 1) underestimated the amount of time you spend traveling from one spot to another due to bad traffic, a lot of time spent in a car, and 2) the travel agency was... read more
Bali With Sarah · Indonesia - Oct 12 - Oct 20, 2018
Ayu was so helpful and professional in booking our trip to Bali. With all the information available online, it is overwhelming to know where to go or what to do. She gave us invaluable information on which beach city was the least touristy and helped us come up with an itinerary that minimized travel time. Our Guide Leni and Driver Mady were so warm, personable and helpful throughout our trip. It was an amazing experience.

Thank you very much Lynne, for the nice review.
We are very happy that you liked it and enjoyed your journey with us.
I already extended your feedback to our guide and driver. Our guide Leny really enjoyed your company as well and she was actually very sad when you left.
Again thank you for choosing Wise Steps Travel & KimKim and let us know if you plan to come to Indonesia again.
We are happy to help!
Best wishes
Ayu
Komodo and Padar tour · Indonesia - Oct 25 - Oct 27, 2018
Our trip was amazing! From start to finish we were taken care of. Sharif and his crew were very friendly and their hospitality was great. Sharif was very knowledgable about the area, spotting Mantas, Dolphins and baby sharks! We had some enforced changes to our itinerary, as we were unable to see Padar island which was a disappointment, but we always had interesting places to go, snorkel and view the wildlife. The crew cooked us a banquet for every meal, so we never went hungry! The... read more
day trip birding for each of the 2 days · Indonesia - Aug 23 - Aug 23, 2018
We had a wonderful visit to the Botanical Gardens on Bali with Susan the bird guide who accompanied us was impressive with her knowledge of the bird song enabling us to have some really wonderful views of the birds.
The arrangements worked very well, we were collected promptly from our hotel by the taxi, had a lovely lunch in a local restuarant and enjoyed our visit to the local fruit amd vegetable market.
Overall it was a very enjoyable day.
Keith Gooday

Dear Keith,
Thank you very much for your nice feedback we really do appreciate it.
We are happy you liked your experience with us and feel free to let us know if you want to explore other parts of Indonesia in the future.
Again thank you for traveling with us and the lovely feedback.
Best wishes
Ayu
Java Bali Lombok Flores and dragons · Indonesia - Aug 7 - Aug 22, 2018
Was an excellent trip, the guides on the ground were great, the communication in advance was very good. There were a few issues but aren't there always.
We have Yudi for a day I Yogyakarta , then Ovan for the rest of Java with Obbie driving and lastly Merta in Bali. Jessica was the initial contact and office based organizer.
The local guides had a deeper understanding of the best order to do things, when something should be busy or quieter - so whilst the things in a day were the same,... read more

Hi Phil,
Thank you very much for taking the time to share your experience with us in Indonesia. I'm happy to read that you enjoyed your family trip and I hope you went back home with wonderful memories! :-)
We hope to see you soon again in Asia!
Honeymoon · Indonesia - Aug 19 - Aug 22, 2018
I only had a few days to plan my trip. Despite my time constraints and our travel plans being in high season, our trip went very smoothly. They ensured there was ample time to travel between places. There were a few pleasant surprises put in for us. We had our honeymoon planned with Wise Steps Travel and all of our accomodations are arranged with cute and small romantic touches.
We had honeymoon pictures taken in Bali, the photographers recommended to us were professional and very friendly people.
As Leni said before we left. We left our hearts here in Bali.

Dear Shang-Wei,
It was a pleasure to have you here in Indonesia and we are very happy to be able to contribute to your Honeymoon memories.
Thank you very much for your kinds and hope to see you again!
Ayu

Must sees in Bali · Indonesia - Jul 7 - Jul 12, 2018
Had a terrific experience with Ayu and also with Leni our tour guide and driver. I have some feedback which is given with the intent to help you in the future with travellers visiting Bali and how to better serve them!!
(1) Travel Truama is a real thing in Bali - it takes a very long time - on average 60 - 120 minutes to get from one temple or sight to Ubud or to another temple or sight.
(2) On Day One - we saw two temples: Tirta Empul and Gunung Kawi and were meant to go to Tegalalang and... read more

Dear Kate,
First of all we would like to thank you and your family to visit us in Indonesia, it was a great pleasure to have you here.
Second, I deeply apologize for the inconveniences you and your family needed to face due to extreme traffic conditions (in high season). That was surely not our intention but shouldn't have happened.
In the future we will definitely take that into consideration when crafting journeys and make sure this won't happen again.
Thank you for your valuable feedback and we hope you have arrived safe and sound back home.
Greetings from Indonesia
Ayu
Sights and Adventure · Indonesia - Mar 13 - Mar 23, 2018
Thank you Kimkim and Shanti for creating the best honeymoon experience for us! It was an unforgettable experience and we have fallen in love with Bali and all its culture. Wayan was an excellent driver and we will always be grateful for him. He took us to many of his favorite local warungs and even ordered our food for us and made sure we were ok (when there was a language barrier with the staff). Our trip would not be the same without him!
Matthieu was also wonderful. During our meeting, he... read more

Thank you so much for your wonderful review. We are so happy to hear you had a great trip and fell in love with Bali. We know your honeymoon is very special and we are so glad you let us be a part of making your trip dreams come true.
We always do our best to pick quality drivers and it is great to hear that your driver Wayan was so helpful; we will be sure to let him know.
Sorry to hear about the mold, we apologize for any inconvenience it caused. As it is a tropical climate, we are... read more