Kimkim Trip Reviews for Indonesia

4.8
Based on 82 ratings
Read 82 verified reviews by travelers who booked their trip to Indonesia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

This part of our trip was simply a return fro...
Indonesia | Feb 5 - Feb 6, 2024

B
Bobbe W.
Japan | Reviewed on Feb 21, 2024
This part of our trip was simply a return from Denpasar to Jakarta and went without a hitch. Ana is great and I would happily reccommend her. Read more

This part of our trip was simply a return from Denpasar to Jakarta and went without a hitch. Ana is great and I would happily reccommend her.

Hotel Review
FM7 Resort Hotel Jakarta
Tangerang, Banten

a very weird location and getting there is strange but it is super close to the airport, clean, great pool and spa. Restaurant is fine. Transfers to and from the airport great!I would recommend this hotel as an overnight transit through Jakarta.

Staff
Cleanliness & Comfort
Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Feb 23, 2024

Hello dear Bobbe,

Happy to hear that at least one flight went without the changes as that was the most challenging part of your trip!

Thank you again for the review!

All the best,
Ana

A month in Indonesia.
Indonesia | Jan 10 - Jan 28, 2024

B
Bobbe W.
Japan | Reviewed on Feb 12, 2024
This was a return trip to Indonesia after a 10 year hiatus. We have been to Indondesia many, many times. I had not used or heard of KimKim before and so was a bit suspect and cautious, as it turns out, for no reason. I would recommend KimKim and Ana (at Shanti travel). Ana was extremely helpful in the planning of the trip. She was available for telephone consultations and created 4 different versions before we finalized the itinerary in order to accommodate each and all of our wishes. ... Read more

This was a return trip to Indonesia after a 10 year hiatus. We have been to Indondesia many, many times. I had not used or heard of KimKim before and so was a bit suspect and cautious, as it turns out, for no reason. I would recommend KimKim and Ana (at Shanti travel). Ana was extremely helpful in the planning of the trip. She was available for telephone consultations and created 4 different versions before we finalized the itinerary in order to accommodate each and all of our wishes. When I discovered errors in the plan she corrected them, and was available to us when we were on route. This does not mean that you as the traveller can abdicate responsibility for your travel details. There were changes in flights and times that I had to chase to ensure that we had the correct time. Ana was helpful throughout. We actually met with her in person when we were in Bali.
I was thrilled that each and all of our transfers worked. At each airport/train station/hotel (and there were lots of them) when a driver was supposed to pick us up they were there on time with a sign and /or my correct name and an appropriate vehicle. Drivers were careful and pleasant. Agung in Bali was particularly good.
With regard to the trip itself, the Kalimantan leg up the river to be with the Orangutans was wonderful. The Klotok was uber posh in an "out of Africa' glamorous way with a skilled knowledgeable naturalist guide, excellent cook, Captain and crew. We were happy to be a bit off the beaten path with our particular guide and while Camp leaky is not what it was 15 years ago i am glad to have made the trek again.
Other highlights: Paddling and hiking in the jungle with the naturalist in Munduk. Biking the rice paddies in Ubud. Making lunch the traditional way - starting by grinding the rice, and cooking over an open fire in the rice paddies. Temples on Java are well controlled now for good reason (too many people) but still fascinating as is Bromo. Lovina is beautiful and quiet and the drive over the mountains is spectacular.
Disappointments: 1.Not being able to get out to the Komodo islands as they closed the park because of weather. Ana was great in the rerouting. 2.In the rainy season in Indo the beaches are FULL of garbage as it flows down the rivers and into the ocean and onto the beaches. They have to be cleaned everyday or it is like walking through a landfill. When they are cleaned they are lovely. 3.We would give a hard pass on Jimbaran. Beach filthy, even in front of restaurants and beach clubs no one was cleaning the beach. The seafood dinner on the beach was pathetic. Did it 10 years ago and it was good - now it was really not edible and was stupidly expensive.
Overall: Indonesia has a LOT of people and a LOT of tourists and LOTs of traffic in populated areas. It is a fascinating country both culturally, historically and geographically. We love it. Go if you can and be confident getting Ana and KimKim to help you plan.

Hotel Reviews
FM7 Resort Hotel Jakarta
Tangerang, Banten

In a very strange place - small roads under construction - you may think you are not on your way to a 4.5 * hotel as you drive the 10 minutes from the airport but being hijacked. Never fear, the hotel, once you get there is just fine. Nice breakfast, very helpful staff, excellent reasonably priced massage and spa, good gym and swimming pools. Excellent shuttle to and from the airport. If you are just in transit for one night don't hesitate to stay there.

Authenticity & Character
In my view is just a hotel for transit so not looking for character.
Location
Staff
Cleanliness & Comfort
Lava View Lodge Hotel

Great location if you are going to Mount Bromo. Clean and comfortable. The restaurant is not good but the food is edible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dusun Jogja Village Inn
Yogyakarta

Satisfactory hotel with lots of character. Rooms were comfortable and staff in the restaurant was terrific, friendly, helpful and fun!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arkamara Dijiwa Ubud
Bali

Stay here if you can. Absolutely lovely boutique hotel. Rooms are glamorous, best breakfasts I have every had in a hotel. Sky bar was very swishy and the staff everywhere was friendly, super helpful, fun and interested in you as a guest. Food in the sky bar and restaurant was very good. Great shuttle in and out of Ubud.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nadira Bali Resort & Villa

Tiny little up market boutique hotel on the side of a beautiful ravine near Munduk. Family owned and operated. Super clean. Staff was wonderful. Restaurant food was just fine.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jimbaran Bay Beach Resort & Spa - CHSE Certified
Kedonganan

This hotel is clean and the pool is nice. The service in the restaurant is terrible to the point where some of our party left the restaurant because we waited over 30 minutes to get a simple soft drink. The location is across from the beach restaurants. We went to the one recommended and it was terrible - the worst food of the entire month long trip. The beach was filthy, like walking in a land fill. I would recommend giving Jimbaran a miss but if you do have to go there try somewhere else.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Feb 13, 2024

Hello dear Bobbe,

Thank you so much for time you've put in writing this review! It really means a lot to both me and future travellers! As well as all the reviews you and your group gave me when we met in Jimbaran. That will be extremely helpful for me in the future!

I also have to thank you for being understanding for all the issues that arose making it so much easier for me to focus on fixing them!

I wish you all the best and I hope to welcome you again in Indonesia, Malaysia, Singapore or Japan!
Ana

I loved my journey through Indonesia. Each da...
Indonesia | Jan 5 - Jan 24, 2024

Sean
Sean M.
San Fernando, CA | Reviewed on Feb 10, 2024
I loved my journey through Indonesia. Each day was filled with adventure, culture, nature and wonder. My guides Lindung, Mail, Dewa, Imam, Chae and my driver Purwa made every journey fantastic. I was always in contact with Jasmine and Raisa from Tripology and they answered every question and kept me on track for each day. I highly recommend working with this team. I look forward to more journeys with Kimkim and My Tripology. Read more

I loved my journey through Indonesia. Each day was filled with adventure, culture, nature and wonder. My guides Lindung, Mail, Dewa, Imam, Chae and my driver Purwa made every journey fantastic. I was always in contact with Jasmine and Raisa from Tripology and they answered every question and kept me on track for each day. I highly recommend working with this team. I look forward to more journeys with Kimkim and My Tripology.

Hotel Reviews
Ecolodge Bukit Lawang
Bukit Lawang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Terrario Tangkahan
North Sumatra

Fantastic location and luxurious!

Authenticity & Character
Location
Staff
The staff was wonderful and helpful!
Cleanliness & Comfort
Samboja Lodge
Balikpapan

This was a very special place and an incredible team showed me the wonders of the orangutans, probiscis monkeys and Sun Bears. I highly recommend a visit to this mind blowing lodge!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Artini Dijiwa Ubud
Bali

A gorgeous hotel with lavish pool, fabulous food and attentive staff!

Authenticity & Character
Location
Staff
Ayuita, Dewi, Puspita, Pande and Heni made every day special!
Cleanliness & Comfort
Bintang Flores Hotel
Labuan Bajo

A perfect location with a lovely pool and kind staff! My suite was insanely perfect!

Authenticity & Character
Location
Staff
Femi was fantastic and explained the history of Flores as well as made sure I was comfortable.
Cleanliness & Comfort
Activity Reviews
Jungle Trekking in Bukit Lawang National Park
Jungle Trekking in Bukit Lawang National Park
Bukit Lawang, North Sumatra

Just fabulous! I learned so much about the rain forest, its creatures and thoroughly enjoyed this experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Canopy Bridge and Trekking
Canopy Bridge and Trekking
Balikpapan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunrise Hiking at Mt. Batur and Hot Spring
Sunrise Hiking at Mt. Batur and Hot Spring
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Free Time in Jakarta
Free Time in Jakarta
Indonesia

The hotel was over 1.5 hours from Jakarta so I couldn't even see anything in Jakarta, I was basically stuck in a hotel

Quality of Experience
Guides, Drivers and Staff
Transport
Free Time in Medan
Free Time in Medan
Medan, North Sumatra

The hotel was far from Medan and so I couldn't see anything, basically stuck in a hotel

Quality of Experience
Guides, Drivers and Staff
Transport
Overnight in A Camping Tent in Bukit Lawang National Park
Overnight in A Camping Tent in Bukit Lawang National Park
Bukit Lawang, North Sumatra

The chef was wonderful and the guides made this adventure so incredible

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Sungai Hitam
Visit Sungai Hitam
Balikpapan
Quality of Experience
Guides, Drivers and Staff
IMAM WAS SO BRILLIANT!
Transport
Telaga Waja Rafting
Telaga Waja Rafting
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Bathe the Elephants
Bathe the Elephants
Ubud, Bali
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Ulun Danu Beratan Temple
Visit Ulun Danu Beratan Temple
Indonesia

Gorgeous temple but the drive took hours to get there

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling at Manta Point
Snorkeling at Manta Point
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Taka Makassar
Visit Taka Makassar
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling in Kanawa Island
Snorkeling in Kanawa Island
Indonesia

This wasn't organized and there was no guide

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Rangko Cave
Visit Rangko Cave
Indonesia

This was a long drive and then boat ride, no history was given about the cave it wasn't the best

Quality of Experience
Guides, Drivers and Staff
Transport
Overnight in Bukit Lawang
Overnight in Bukit Lawang
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Overnight in Tangkahan
Overnight in Tangkahan
Tangkahan, North Sumatra
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Elephant Sanctuary
Visit the Elephant Sanctuary
Tangkahan, North Sumatra

I think the folks at the sanctuary need to be able to explain more about the elephants and the natural surroundings

Quality of Experience
Guides, Drivers and Staff
Morning Visit to Orangutan Island and Sunbear Sanctuary
Morning Visit to Orangutan Island and Sunbear Sanctuary
Balikpapan
Quality of Experience
Guides, Drivers and Staff
Imam was the best guide I have ever had! Simply magical experience!
Transport
Visit Tirta Empul
Visit Tirta Empul
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Sacred Monkey Forest Sanctuary
Visit Sacred Monkey Forest Sanctuary
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Cycling in Kintamani
Cycling in Kintamani
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
My guide was amazing, I learned so much and a blast riding with him!
Transport
Visit the Mother Temple of Besakih
Visit the Mother Temple of Besakih
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Tanah Lot
Visit Tanah Lot
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Uluwatu Temple
Visit Uluwatu Temple
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Watch Kecak Dance Performance
Watch Kecak Dance Performance
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Soekarno-Hatta International Airport (CGK) Arrival Airport Assistance
Soekarno-Hatta International Airport (CGK) Arrival Airport Assistance
Jakarta International Airport (CGK)
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Padar Island
Visit Padar Island
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Pink Beach
Visit Pink Beach
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Komodo Island
Visit Komodo Island
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Mirror Stone Cave
Visit Mirror Stone Cave
Indonesia
Quality of Experience
Guides, Drivers and Staff
Guide did a good job explaining the cave and its natural history
Transport
Visit Amelia Sea View
Visit Amelia Sea View
Indonesia

Nothing special here

Quality of Experience
Guides, Drivers and Staff
Transport
Soekarno-Hatta International Airport (CGK) Departure Airport Assistance
Soekarno-Hatta International Airport (CGK) Departure Airport Assistance
Jakarta International Airport (CGK)

Great guide got me through the airport and to my flight. She was really wonderful!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jasmine Ricci
Jasmine
Jasmine Ricci
Local specialist in Indonesia | Replied on Feb 12, 2024

Hi Sean,

Thank you so much for your thorough review, you were such a delight to work with! We would like to thank you once again for trusting us with your Indonesian odyssey and we're looking forward to meeting you again in another opportunity :)

Wish you all the best!

Warm regards,

Jasmine

Some challenge getting answers back in a time...
Indonesia | Feb 5 - Feb 6, 2024

D
Duna B.
Seattle, WA | Reviewed on Feb 07, 2024

Some challenge getting answers back in a timely manner, initial mixup in air flights days

Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Feb 13, 2024

Hello dear Duna,

I am sorry that this is the only thing you've had to say about your trip and I hope that that is not the only impression you have and that you had fun on your trip and enjoyed Indonesia!

I hope to welcome you back in Indonesia, Malaysia, Singapore or Japan in future!

All the best,
Ana

Magical Java and Flores
Indonesia | Dec 22 - Jan 2, 2024

Christina
Christina S.
| Reviewed on Jan 09, 2024

Ana crafted the perfect boutique itinerary for a birthday trip in Java and Flores - beautiful temples, volcanoes and mountain village trek, komodo dragons and manta rays! Our local guides were wonderful and very kind, going the extra mile to show us special sites in Indonesia. Cheers to Hieronimus, Rivaldi, Udin and Veri

Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Jan 10, 2024

Hello dear Christina,

Thank you so much for wonderful words! I am happy to hear you've enjoyed your birthday trip!

I will pass along the praise for the tour guides, thank you!

All the best and we hope to welcome you back in Indonesia, Malaysia or Singapore!
Ana

another fantastic trip with Kim Kim
Indonesia | Dec 5 - Dec 11, 2023

S
sam j.
Grant, NE | Reviewed on Dec 18, 2023
this is the second time I have used KimKim and have been impressed both times. One n South America and now this one in Asia. Jessica was very good at finding nice boutique hotels and unusual excursions. Her local contact in Bali was equally amazing. We had the same driver and guild for the entire week and they were also very good. Our guide Budiada was very knowledgeable and easy to understand. Our amazing driver Navya was adapt at navigating the crowed streets and always got us there... Read more

this is the second time I have used KimKim and have been impressed both times. One n South America and now this one in Asia. Jessica was very good at finding nice boutique hotels and unusual excursions. Her local contact in Bali was equally amazing. We had the same driver and guild for the entire week and they were also very good. Our guide Budiada was very knowledgeable and easy to understand. Our amazing driver Navya was adapt at navigating the crowed streets and always got us there safely. Thanks for an amazing trip and we will use you again.
Sam and Teressa

Hotel Reviews
The Kalyana Ubud
Ubud

Staff was extremely friendly and accomadating, The Included breakfast was good and the grounds were parklike and well maintained. Perfect little hotel.

Authenticity & Character
have kept the charm of Bali
Location
Quiet setting and on site spa was great.
Staff
very eager to provide whatever was requested
Cleanliness & Comfort
Spotless grounds
Montigo Resorts Seminyak
Badung

Great pool areas, great breakfast and very helpful staff.

Authenticity & Character
Location
short walk to beach and shopping
Staff
Cleanliness & Comfort
Activity Reviews
I Gusti Ngurah Rai International Airport (DPS) Departure Meet and Greet
I Gusti Ngurah Rai International Airport (DPS) Departure Meet and Greet
Ngurah Rai International Airport (DPS)

meet at curb and escorted right through check in to security gate, very helpful

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Tirta Gangga Water Palace
Visit Tirta Gangga Water Palace
Indonesia

nice maintained spot

Quality of Experience
Guides, Drivers and Staff
Transport
Experience Cooking and Arak-Making Class
Experience Cooking and Arak-Making Class
Indonesia

fun experience to see how some dishes were made

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Trunyan Village
Visit Trunyan Village
Indonesia

very unique village with unique cemetery.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit A Mask Maker
Visit A Mask Maker
Indonesia

I was impressed by mask maker skill and preserving old method of making mask,

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Home of Local Blacksmith (Keris) Crafting
Visit Home of Local Blacksmith (Keris) Crafting
Ubud, Bali

amazing skill to make the kris daggers with minimal tools doing it the traditional way

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Tenganan Bali Aga Village
Visit Tenganan Bali Aga Village
Ubud, Bali

nice little village with glimpses of how it used to be.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Tegallalang Rice Terrace
Visit Tegallalang Rice Terrace
Indonesia

beautiful and well managed fields, amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Experience Sebatu Soul Purification Ritual
Experience Sebatu Soul Purification Ritual
Indonesia

very special visit that is worth the many slippery steps to experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Sacred Monkey Forest Sanctuary
Visit Sacred Monkey Forest Sanctuary
Indonesia

interesting but a bit of a tourist trap, but well maintained and worth the visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Angel Billabong
Visit Angel Billabong
Indonesia

skipped this one

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Kelingking Beach
Visit Kelingking Beach
Indonesia

skipped this one as well, I am checking amazing as all tours have beet to this point but can't continue without checking boxes

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Mother Temple of Besakih
Visit the Mother Temple of Besakih
Indonesia

quite a large complex

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Soenandar
Jessica
Jessica Soenandar
Local specialist in Jakarta | Replied on Jan 02, 2024

Hi Sam and Teresa,

Thank you so much for taking the time out to write such a thorough review! We are very happy that you had a great time in Bali and that you could experience the unique cultural side of Bali that is lesser known to tourists :)

You two had been great to work with and we are looking forward to welcoming you back to Indonesia in another opportunity. Wishing you all the best for you two!

Warm regards,

Jessica

Smooth trip, kind people
Indonesia | Nov 19 - Dec 2, 2023

A
Amy M.
SeaTac, WA | Reviewed on Dec 09, 2023
Ana was amazing helping us create a personalized trip! She gave us many wonderful, local ideas and listened to us and what we were looking for. We felt so secure with settled plans and reservations and knowing that Ana was recommending things from personal experience.
She met us at our hotel to go over our itinerary one more time and assure us we could message her any time during our stay.
Our driver Rusna was delightful. He is an excellent driver and gave us so much fascinating...
Read more

Ana was amazing helping us create a personalized trip! She gave us many wonderful, local ideas and listened to us and what we were looking for. We felt so secure with settled plans and reservations and knowing that Ana was recommending things from personal experience.
She met us at our hotel to go over our itinerary one more time and assure us we could message her any time during our stay.
Our driver Rusna was delightful. He is an excellent driver and gave us so much fascinating information that we couldn't have gotten solo. He is hilarious and very kind. I felt safe having a local who could translate and knew what was going on. I also loved hearing stories about his kids.
Our whole trip was so smooth and worry-free. Thank you Kimkim for connecting us with Shanti Travel!

Local specialist: Jasmine Ricci

Incredible Indonesia experiences
Indonesia | Oct 29 - Nov 12, 2023

Tanuja
Tanuja R.
Brentwood, TN | Reviewed on Nov 26, 2023
I really don’t know where to start! EVERYTHING was so amazing! Ana helped us curate such an awesome itinerary that included so many varied experiences that we still can’t believe we fit so much in two weeks! I kept pushing Ana for more and more and not once did she say “no”! She made our dream Indonesia wishlist come true! The fun orangutan trekking was the highlight in Sumatra. The ancient temples and melding of religions and cultures (namely Muslim Hindu and Buddhist) was heart... Read more

I really don’t know where to start!

EVERYTHING was so amazing! Ana helped us curate such an awesome itinerary that included so many varied experiences that we still can’t believe we fit so much in two weeks! I kept pushing Ana for more and more and not once did she say “no”! She made our dream Indonesia wishlist come true!

The fun orangutan trekking was the highlight in Sumatra.

The ancient temples and melding of religions and cultures (namely Muslim Hindu and Buddhist) was heart warming in Central Java.

Hot smoking volcanoes were breathtaking in East Java. The once in a life time experience of blue flames at Mt Ijen will always stay with us.

Bali was the hub of so much colorful activity … bike rides, rice terraces, cooking classes and we even made time to be pampered in spas.

Cruising through the waters of Komodo national park gave us the opportunity to see nature at its best… thousands of flying bats, hissing Komodo dragons, dazzling coral and the calm underwater sea life!

At the end of every trip we try to pin down our favorite experience but honestly there were too many in this one to point out just one.
Many of our family members and friends have asked for our travel consultant and our itinerary!!
Very happy to share!

Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Nov 27, 2023

Hello dear Tanuja,

Thank you so much for such a lovely review! I am happy to hear that you've had amazing time!

Looking forward to working with more members of your circle and thank you for good recommendations!

All the best!
Ana

Great Bali trip
Indonesia | Nov 2 - Nov 15, 2023

Emily
Emily S.
Los Angeles, CA | Reviewed on Nov 21, 2023
Marc was great to work with! We went back and forth a few times on the details of the trip and a few of the hotels before locking it in. He was very accommodating and provided valuable insights. He kept in touch from planning until we departed and checked in while we were in country. Read more

Marc was great to work with! We went back and forth a few times on the details of the trip and a few of the hotels before locking it in. He was very accommodating and provided valuable insights. He kept in touch from planning until we departed and checked in while we were in country.

Hotel Reviews
Tejaprana Resort & Spa
Ubud

Everyone here was very friendly and accommodating. The view from our room and the restaurant were gorgeous. Spa services were relaxing and top notch. The room was clean and comfortable. Breakfast at the hotel was very good. Only downfall was location as there wasn’t much walkable but nothing was to far by car.

Authenticity & Character
Location
Beautiful views but not walkable
Staff
Cleanliness & Comfort
Munduk Moding Plantation - CHSE Certified
Gobleg

Love this hotel. Truly a 5 star experience with amazing service, great food and fun activities on site. The location provides a cooler temperature but the property promises amazing views. The staff goes above and beyond to provide exceptional service. Even though it’s cooler and damp the bugs were well managed and bug spray is provided.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Menjangan Dynasty Resort - CHSE Certified
Pejarakan

If you enjoy camping then you will love these yurts. Cute and comfortable. It is a single room with only a screen dividing the bed from the toilet and while it was air it doesn’t do much during the day due to the screens and not being enclosed. However the access and view and the beach is beautiful and the staff is friendly. Service at the restaurant is great. This is a location you come to relax on the beach or at the pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mutiara Bali Boutique Resort Villas & Spa

Nice hotel within walking distance to shops and restaurants. Mosquitos were by far the worst at this hotel. Staff was friendly but not very informative or helpful. Room was ok, felt It could be cleaner and the bathroom doesn’t have AC only the sleeping area. At night there were monkey ir some type of animal jumping on our roof and rummaging through the out door kitchen.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Snorkeling around Menjangan Island
Snorkeling around Menjangan Island
Indonesia

Amazing coral reef. We had 2 guides, 1 for snorkel and 1 for diving. Both were great and pointed out many different fish. The boat could use a little TLC and the lunch was was questionable from a temp control stand point. But the overall experience was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit a local market & enjoy a cooking class
Visit a local market & enjoy a cooking class
Ubud, Bali

Amazing experience with welcoming host. This was a great class, very engaging and everyone got to participate and learn.

Quality of Experience
Food
Guides, Drivers and Staff
Sunrise Trek to Mount Batur Summit
Sunrise Trek to Mount Batur Summit
Indonesia

This is a hard hike. We didn’t realize you are able to take a motor bike from the parking area half way and then hike the rest of the way. We hiked from the parking lot, but wish we would have known we could take a bike half way.

Quality of Experience
Guides, Drivers and Staff
Cultural Immersion and traditions at Rumah Desa
Cultural Immersion and traditions at Rumah Desa
Indonesia

What a beautiful property and wonderful experience with the healer. We got to tour the property, make offerings, have a welcome drink and lunch. The Healing ceremony was incredible.

Quality of Experience
Food
Guides, Drivers and Staff
Kecak Dance Performance
Kecak Dance Performance
Indonesia

A fun and unique experience. It was cool to see the dancers and hear the story in Balinese. This does take place outside so can be rather warm and you sit on stone benches.

Quality of Experience
Guides, Drivers and Staff
Transport
Balinese massage
Balinese massage
Indonesia

Spa services at hotels except in Seminyak were great.

Quality of Experience
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Nov 23, 2023

Hi Emily,

Thank you for your review!

Working with you on the trip details was a pleasure, and I'm pleased to have contributed to this beautiful experience. Your feedback means a lot, and I'm always here for any future travel plans to Indonesia!

Best wishes and Safe travels!
Marc

Excellent Service
Indonesia | Nov 10 - Nov 17, 2023

R
Rebecca N.
Coshocton, OH | Reviewed on Nov 18, 2023
Marc was excellent to work with. He followed my specific requests. I had a last minute change because Ubud was very touristy. Instead, I wanted to spend more time at the beach and it worked well. Nusa Dua is definitely the clean beach area and nice hotels. I am vegan so it was easy to get the best fried rice and stir fry including the best tofu/tempe. Jerry, the local driver was amazing. Jerry was very knowledgeable, humble, flexible, friendly, and very kind. If I were to do it all over... Read more

Marc was excellent to work with. He followed my specific requests. I had a last minute change because Ubud was very touristy. Instead, I wanted to spend more time at the beach and it worked well. Nusa Dua is definitely the clean beach area and nice hotels. I am vegan so it was easy to get the best fried rice and stir fry including the best tofu/tempe. Jerry, the local driver was amazing. Jerry was very knowledgeable, humble, flexible, friendly, and very kind. If I were to do it all over again, I would have stayed in Nusa Dua. The mountain bike ride was awesome, excellent local guide and safe ride with a tasty lunch. The cooking class was the best with the locals and delicious (he also shared the recipe with me). The ridge walk hike was a workout as it was at least 31 degrees Celsius; highly recommend it in Ubud. Also, hostels are really nice so this is cheaper and a nicer way to meet people. It was tough to meet people as I was the only person on the tour and not many solo travelers. It would be great for the hotels to have a social hour at the pool to meet people from all over. Highly recommend Marc and Jerry. Overall, a great and fun trip.

Hotel Reviews
Green field Ubud
Ubud

Central hotel in the town center. No social hour at the pool. Friendly and very kind staff. Great food at their restaurant. Close to bars, shops, and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jimbaran Bay Beach Resort & Spa - CHSE Certified
Kedonganan

The staff was so sweet and accommodating. Delicious food at the restaurant and fifth floor (lounge). The beach had a lot of garbage and stray dogs but the sunrise/sunset were beautiful. This hotel also needs to have a social hour so people can meet from all over!!! Prices were cheap.

Authenticity & Character
Location
not centrally located.
Staff
Cleanliness & Comfort
Activity Reviews
Cultural Immersion and traditions at Rumah Desa
Cultural Immersion and traditions at Rumah Desa
Indonesia

Learning about the culture, history, and religion was fascinating. The local guide was awesome and the cooking class made my day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mountain bike from Batur to Ubud
Mountain bike from Batur to Ubud
Indonesia

The infinity guide was lots of fun. A bummer it was only 2 people and still it was awesome. Made good stops for nice photos! Lunch was delicious too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Nov 21, 2023

Dear Rebecca,

Coordinating the trip with you was delightful, and I especially enjoyed our conversations throughout your stay.
Jerry sends his warm regards.

Best wishes,
Marc

Incredible Experience in Indonesia thanks to Jessica!
Indonesia | Oct 1 - Oct 8, 2023

Neha
Neha H.
Canada | Reviewed on Nov 17, 2023

Our local specialist, Jessica was incredible. She gave great suggestions, booked all the right spots, and took into account our feedback too. Our trip to Indonesia was one for the books and would highly recommend booking through KimKim and Jessica for trips to Indonesia!

Local specialist: Jessica Soenandar
Jessica
Jessica Soenandar
Local specialist in Jakarta | Replied on Nov 20, 2023

Hi Neha,

Thank you so much for your kind words! We are glad that you had a fantastic trip in Indonesia and we are grateful to be a part of your trip :) We look forward to welcoming you again to Indonesia and wishing you all the best for you and your family!

Warm regards,

Jessica

We had such an incredible trip! Marc answered...
Indonesia | Oct 25 - Nov 3, 2023

Brittany Leslie Lynn
Brittany Leslie Lynn S.
Canada | Reviewed on Nov 16, 2023
We had such an incredible trip! Marc answered every question we had and was so helpful throughout the planning process. I had a lot of things to work through while planning and Marc was very patient and checked in throughout to see if we needed any help. He also helped us book our last flight getting into Indonesia, which took some stress off of us.
We cannot say enough great things about our driver, Dinar. He was so kind and taught us a lot about Ubud and Seminyak as he brought us places,...
Read more

We had such an incredible trip! Marc answered every question we had and was so helpful throughout the planning process. I had a lot of things to work through while planning and Marc was very patient and checked in throughout to see if we needed any help. He also helped us book our last flight getting into Indonesia, which took some stress off of us.
We cannot say enough great things about our driver, Dinar. He was so kind and taught us a lot about Ubud and Seminyak as he brought us places, and also made additional recommendations, such as visiting a wood-carving business, that we hadn't originally planned. He provided cold water for us each morning for our drives, which was greatly appreciated. He was super easy to contact and made our trip to Indonesia so smooth. We would not have survived the driving without him!
The accommodations were so beautiful as well. The staff were so friendly at each of the places we stayed and they went above and beyond and decorated our rooms with signs and flowers for our honeymoon.
We are so thankful to have booked through Kimkim and will be booking again with them in the future!

Hotel Review
Gili Eco Villas
Gili Trawangan

This was such a perfect getaway from home! We loved our bungalow and we were so relaxed at this location. There were plenty of restaurants nearby and we were able to rent bikes to go wherever we wanted on the island. The staff were also super helpful and gave us recommendations of what to do during our stay. It is located a bit far away for those who are more interested in partying in Gili, however you simply cannot beat the relaxing vibe this place gives and is right on the beach, giving a beautiful view 24 hours a day.

Authenticity & Character
Location
They are located next to a beautiful beach and next to plenty of food and drink spots. We did feel that we were a bit far away from things at times, but we were able to rent bikes to get wherever we wanted.
Staff
The staff were so kind and were always checking in to see how we were doing and if there was anything they could help us out with.
Cleanliness & Comfort
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Nov 21, 2023

Hi Brittany,

Thank you for your review!

Working with you and Jonathan to plan this amazing trip was truly a pleasure. I'm delighted I could assist you with any questions you had along the way, and I hope to welcome you back to Indonesia soon for another memorable experience.

Sending warm regards from Dinar as well.

Best wishes,
Marc

Our 4 day, 3 night stay on a super deluxe Klotok was amazing.
Indonesia | Nov 10 - Nov 14, 2023

Barbara
Barbara S.
Canada | Reviewed on Nov 15, 2023
Marc did a great job in planning this trip and dealing with the flight changes that were necessary. Everything went very smoothly. Our guide on the Super Deluxe Klotok, Jeffrey was very knowledgable especially about the birds and monkeys we saw. The boat crew were excellent and went out of their way to point out birds and animals along the way and Cookie made very tasty meals. Read more

Marc did a great job in planning this trip and dealing with the flight changes that were necessary. Everything went very smoothly. Our guide on the Super Deluxe Klotok, Jeffrey was very knowledgable especially about the birds and monkeys we saw. The boat crew were excellent and went out of their way to point out birds and animals along the way and Cookie made very tasty meals.

Hotel Reviews
Liveaboard on a Klotok
Borneo

The Klotok was only a few years old and the lounge and bedroom was airconditioned and very comfortable. The bathroom was nice with flush toilet and shower. The top deck was great for viewing wildlife. The crew were amazing and Cookie served great food.

Authenticity & Character
Although this Klotok was only a few years old, it was traditional in design and perfect for the river.
Location
It was great to have breakfast on the top deck moored somewhere along the river enjoying the birds and monkeys.
Staff
Very helpful, excellent in spotting wildlife, food was excellent
Cleanliness & Comfort
The bed was very comortable and the bathroom very clean.
FM7 Resort Hotel Jakarta
Tangerang, Banten

FM7 does a great job in meeting flights, transporting people back and forth to the airport. Our room was very nice.

Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Nov 22, 2023

Hi Barbara,

We truly appreciate your feedback! Crafting a fantastic experience with you was a delight.

I look forward to welcoming you back to Indonesia soon!

Best regards,
Marc

Bali, Lombok and Java
Indonesia | Oct 15 - Nov 10, 2023

Dixie
Dixie W.
Nampa, ID | Reviewed on Nov 12, 2023
Just returned home from our longest international and fourth trip using KimKim. It was truly a pleasurable experience! Marco put together a fantastic trip and was extremely helpful when we needed to make a couple of changes ( one change in a room, and another to our itinerary). All of the guides we had were amazing, and our two main drivers, Putu and Sifel) went above and beyond. Our experiences of hiking Mt. Ijen, river rafting, biking, snorkeling, trekking etc. were all very delightful and... Read more

Just returned home from our longest international and fourth trip using KimKim. It was truly a pleasurable experience! Marco put together a fantastic trip and was extremely helpful when we needed to make a couple of changes ( one change in a room, and another to our itinerary). All of the guides we had were amazing, and our two main drivers, Putu and Sifel) went above and beyond. Our experiences of hiking Mt. Ijen, river rafting, biking, snorkeling, trekking etc. were all very delightful and are highly recommended. Thank you KimKim for employing quality people and delivering a quality experience for us. We will continue to use KimKim for our travels.

Hotel Reviews
Lumbini Luxury villas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tejaprana Resort & Spa
Ubud
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Munduk Heaven Luxury Villas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Menjangan Dynasty Resort - CHSE Certified
Pejarakan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ketapang Indah Hotel
Banyuwangi
Authenticity & Character
Location
Cleanliness & Comfort
Candi Beach Resort and Spa - CHSE Certified
Bali
Authenticity & Character
Location
Staff
Went above and beyond to celebrate a birthday with us.
Cleanliness & Comfort
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Nov 18, 2023

Hi Dixie & Doug,

Thank you for taking the time to share about the fantastic adventure!

I'm glad that the adjustments we made, whether to one room or the change in the last couple of days, met your expectations and added to the overall enjoyment of your trip.

Knowing the experiences were delightful and highly recommended means a lot to me.

Best wishes and safe travels,
Marc

It was a most perfect trip to Bali. We visite...
Indonesia | Oct 15 - Nov 4, 2023

Stephen
Stephen G.
Los Angeles, CA | Reviewed on Nov 10, 2023

It was a most perfect trip to Bali. We visited Ubud, Munduk, Nusa Lembongan and Jumberan and KimKim was a huge help. Thanks to Marc who was patient with our every request and gave us enough information to make good choices. You will see much more detail in the reviews of Kim and Wendi who were our master Bali planners. Their reviews speak more specifically to the success of the trip they planned with Marc's guidance.
We would recommend using KimKim to any traveler.

Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Nov 15, 2023

Hi Steve,

I really appreciate your comments! Planning the trip with all of you was such a joy.

Looking forward to having you back in Indonesia soon!

Warm regards,
Marc

Bali beautiful Bali
Indonesia | Oct 15 - Nov 4, 2023

wendi
wendi r.
Santa Monica, CA | Reviewed on Nov 08, 2023
We traveled with another couple who are our dear friends. Our travel expert Mark Urban was excellent, he was extremely patient planning with us as we were navigating our desires and he directed us on the perfect path! We had an amazing time in Bali for 2 weeks then Nusa Lembongan for the final week of our 3 week journey. We had a driver who was very knowledgeable and kept us alive, entertained and educated as he navigated us thought the streets of Bali. He was a joy and so kind, we can... Read more

We traveled with another couple who are our dear friends. Our travel expert Mark Urban was excellent, he was extremely patient planning with us as we were navigating our desires and he directed us on the perfect path! We had an amazing time in Bali for 2 weeks then Nusa Lembongan for the final week of our 3 week journey.

We had a driver who was very knowledgeable and kept us alive, entertained and educated as he navigated us thought the streets of Bali. He was a joy and so kind, we can highly recommend (Renda), he felt like a family member by the end of the trip!

We had a couple of things that needed to be changed while we were traveling and it all went very smooth with great communication during our whole trip! Mark was a delight and very helpful!

We stayed at Kappa Senses, about 20 minutes from Ubud center. The resort was wonderful with many amenities including massages, excellent food and service. It sits in the middle of rice fields and was perfectly picturesque!

In Munduk, we stayed at Munduk Molding Plantation which was amazing and is basically a self sustaining property! The grounds were so beautiful and the rooms were divine! Everyone was beyond helpful and sweet as can be! I got a bit sick and they brought me flowers and all kinds of herbal remedies, teas and it helped so much to be so well taken care of!

Finally in Nusa Lembongan at Batu Karang Hotel, on the water with great food and service. A small little chill town with other areas a close walk, drive or boat ride away!

We were welcomed and felt the generosity of Bali and its wonderful people, cultures and scenery!
Mark helped us to locate all the stays and excursions! It was a fantastic trip and I would highly recommend Kim Kim and Mark !

Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Nov 17, 2023

Hi Wendi,

Thank you for sharing your experience with us. Meeting you was delightful, and planning that trip together was a fantastic experience!

I'm thrilled you had the opportunity to explore Nusa Lembongan, a special place for me.

Best wishes to you from Indonesia!
Marc

I enjoyed this trip . A trip with varieties. ...
Indonesia | Sep 17 - Oct 7, 2023

L
Ling M.
Canada | Reviewed on Nov 07, 2023
I enjoyed this trip . A trip with varieties. Our two drivers/main guides were both good. They were friendly and helpful. The highlights for this trip for me are the Mount Bromo sunrise trip and the blue flame hike the following morning. But for the blue flame hike, too bad I did not walk fast enough . By the time when I got to the spot, the blue flame burnt out already. If we started 30 minutes earlier or if we skipped that morning refreshment, I would be able to see the blue flame. ... Read more

I enjoyed this trip . A trip with varieties. Our two drivers/main guides were both good. They were friendly and helpful. The highlights for this trip for me are the Mount Bromo sunrise trip and the blue flame hike the following morning. But for the blue flame hike, too bad I did not walk fast enough . By the time when I got to the spot, the blue flame burnt out already. If we started 30 minutes earlier or if we skipped that morning refreshment, I would be able to see the blue flame. Hopefully the tour organizer would consider this point so that other tourists who love to see the blue flame would not miss it.

The 3 cruise days trip to Komodo National Park was interesting too. I enjoyed the beautiful coral reefs, sunrise and sunset there. The cruise crews were good.

For the day trip to Nusa Penida, I wish they could provide us big towel so that we could have it to cover our body when we were going to our next snorkelling spot. It was a bit cold after we got out from the water after snorkelling. Or they told us before so that we could bring our big towel.

Overall the trip was great. I enjoyed it. Thanks.
Ling

Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Nov 13, 2023

Hello dear Ling,

Thank you so much for your feedback!

I hope to welcome you again in Malaysia, Indonesia or Singapore!

All the best,
Ana

Our wonderful trip to Bali!
Indonesia | Oct 15 - Nov 4, 2023

Kim
Kim G.
Ojai, CA | Reviewed on Nov 07, 2023
Such a wonderful time….our trip to Bali & beyond! As 2 couples, our first time there, & for 3 weeks total, the experience was unforgettable! Kimkim & our travel expert Marc Urban were extremely helpful in making it happen harmoniously & with attention to every detail. The recommendations, coordination, responsiveness, and professionalism were spot on. Marc checked up on us throughout the process and provided active support while we were there, answering questions and making adjustments in the... Read more

Such a wonderful time….our trip to Bali & beyond! As 2 couples, our first time there, & for 3 weeks total, the experience was unforgettable! Kimkim & our travel expert Marc Urban were extremely helpful in making it happen harmoniously & with attention to every detail. The recommendations, coordination, responsiveness, and professionalism were spot on. Marc checked up on us throughout the process and provided active support while we were there, answering questions and making adjustments in the moment, all while being polite, caring & on it!
Adventurous, yet selective in our pacing, vibe & style of travel, we were able to gear things as we desired & felt no pressure to do things otherwise. As friends in our 60’s/70’s, we had plenty of time to relax and enjoy our wonderful accommodations together (some in shared villas & others separate) and still fit in the activities we wanted…. a cooking class (in a multigenerational & self-sustained home) and bike ride through rice paddies in Ubud, a hike & canoe ride at Tamblingan Lake & excursion to Sekumpul waterfalls in Munduk, as well as snorkeling & kayaking on the nearby island of Nusa Lembongan, and visiting Jimbaran & Ulu Watu (watch out for those monkeys!) just before flying home. Seeing temples & waterfalls throughout, having massages & great meals, being treated so graciously by the Balinese people….all was amazing!
The transfers, including boats, hotels, airport, & a wonderful driver that we bonded with so well throughout the trip (thank you Renda!) were beyond helpful. Can’t imagine doing it all without Marc/kimkim’s guidance. Thank you guys so much for all you do! 🙏❤️🙌

Hotel Review
Kappa Senses Ubud
Ubud

This was a wonderful place to stay with no complaints. The only downside is that the town was a bit too touristy and chaotic with lots of motorcycles. However, the people and the hotel itself were great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cycling from Kintamani to Ubud
Cycling from Kintamani to Ubud
Indonesia

This was an incredible bike ride that was really great, though it was longer than I had anticipated, lasting for around 6 hours. The views were amazing and the overall experience was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Munduk & Tamblingan Lake Exploration
Munduk & Tamblingan Lake Exploration
Indonesia

This was a wonderful experience. I was initially worried because the location seemed pretty isolated, but the activities turned out to be fantastic. It was really worthwhile and the tour guides were excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Sekumpul Waterfalls
Sekumpul Waterfalls
Indonesia

This tour was awesome. The guides were really good and the waterfall was breathtaking. It's a must-visit if you're in the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Nov 15, 2023

Hi Kim,

Thank you for sharing your heartfelt review of your Bali adventure!

It truly warms my heart to know that your three-week journey was beautiful and unforgettable.
Meeting you and collaborating to craft a personalized and adventurous itinerary perfectly aligned with your preferences and travel style was a pleasure.

Renda sends his best regards!

I am looking forward to welcoming you all back to Indonesia soon!

Best,
Marc

Bali review
Indonesia | Oct 18 - Oct 28, 2023

Vlad
Vlad J.
Newark, NJ | Reviewed on Nov 02, 2023

Our local guides on the trip ( Wayan , kutuk, adit, etc) were all incredible and shared their vast breath of knowledge about the country in their own unique ways. One of my favorite parts about the trio was visiting the Uluwatu temple. This temple had one of the most gorgeous views at sunset and flooded with naughty monkeys which made the trip fun. Ending it with a fire dance and dinner at rock bar was incredible.

Local specialist: Jessica Soenandar
Jessica
Jessica Soenandar
Local specialist in Jakarta | Replied on Nov 03, 2023

Hi Vlad,
I'm very happy to hear that you and Rebecca had a great time in Bali and I highly appreciate the time you took to share the highlights of your trip to Bali with us :) Thank you for letting us to be a part of this trip and it was great working with you two!

We look forward to another opportunity to show you the rest of the country and wishing you all the best!

Warm regards,
Jessica

Exhilarating trip to Java/Bali/Komodo islands
Indonesia | Sep 17 - Oct 7, 2023

D
David C.
Canada | Reviewed on Oct 19, 2023
From arranging the destinations to solving the minor issues through the trip, Ana has been helpful and responsive. We probably should have taken her advice and took advantage of the free/rest days in between ... While we're seniors in relatively good shape, the hikes to Bromo / Ijen are strenuous ones. It might be a good idea to give future participants a heads up, e.g. set expected arrival times for various stops up Ijen so they would know if they could make it on time to see the blue... Read more

From arranging the destinations to solving the minor issues through the trip, Ana has been helpful and responsive. We probably should have taken her advice and took advantage of the free/rest days in between ... While we're seniors in relatively good shape, the hikes to Bromo / Ijen are strenuous ones. It might be a good idea to give future participants a heads up, e.g. set expected arrival times for various stops up Ijen so they would know if they could make it on time to see the blue flames.

Saiful was great for the portion around Yogyakarta - helpful, informative and courteous.

Nyoman went all out - including the birding trip to West Bali NP and the attendance at a Ngaben. From taking us to the laundromats to retrieving the glasses from the monkey at Uluwatu, Nyoman is attentive and more than helpful. And he takes the time and effort to explain the Bali culture and attractions. My wife and I are more than pleased with his assistance!

Revan was simply great throughout the Komodo cruise. He is knowledgeable and goes out of his way to help us - whether it's trekking up the hills or guiding us during the snorkeling trips.

Trip to Nusa Penida was a complete waste of a day - poor infrastructure, average snorkeling, no sightings of Rays after a long rough ride and finally had to turn back from the beach because of traffic. And the communication from the drivers/guides were lacking ...

VW day was less than satisfying - after getting over the initial excitement of riding open top, we're sucking fumes the whole day. The guide speaks little English and provides no explanation of the attractions. Could have used our own driver/car to go to all those destinations.

The Balinese day provides varieties and was a lot of fun.

The long stay at a relatively isolated hotel in Ubud was a bit inconvenient. But the staff and the services provided at the hotel are more than adequate.

Hotel Review
Arkamara Dijiwa Ubud
Bali

The hotel was great, but the location was too secluded. We couldn't easily walk to restaurants or explore the local area. It was nice for peace and quiet, but not convenient for exploring.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Experience Balinese day in Sidemen
Experience Balinese day in Sidemen
Indonesia

This was a fantastic experience. We spent the day learning about the local culture, visiting rice fields, and more. It was a great way to immerse ourselves in Balinese life.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise Trek to Mount Bromo
Sunrise Trek to Mount Bromo
Mount Bromo, East Java

The trek was challenging, especially for our group in our 60s. Our guide was optimistic about our abilities, but we had to start at 3 a.m. and some of us couldn't make it in time to see the blue flame. I wish our guide would have managed our expectations better or suggested an earlier start for those of us who are slower.

Quality of Experience
Guides, Drivers and Staff
Transport
Experience Snorkeling in Menjangan
Experience Snorkeling in Menjangan
Pemuteran, Bali

Snorkeling was a great experience, but the equipment was subpar. Despite the equipment issues, the variety of things to see, the high visibility, the warm water makes snorkeling at Menjangan a superb experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Experience Nusa Penida snorkeling- Manta Point + Mangrove tour
Experience Nusa Penida snorkeling- Manta Point + Mangrove tour
Indonesia

This was a disappointing experience. The ferry ride was chaotic with tons of people waiting and multiple ferries departing. The drivers did not speak English well and the location was overwhelmed with tourists. The roads were congested, narrow, and bumpy, making the trip uncomfortable. The snorkeling was supposed to include a manta ray sighting, but the rays were a no show that day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Oct 24, 2023

Dear David,

Thank you so much for your wonderful feedback!

I hope to see you again in Indonesia, Malaysia or Singapore on one of your future adventures!

Best,
Ana