Kimkim Trip Reviews for Indonesia

4.8
Based on 173 ratings
Read 173 verified reviews by travelers who booked their trip to Indonesia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

What a memorable experience!!!
Indonesia | Mar 10 - Mar 14, 2026

Tim
Tim B.
Atlanta, GA | Reviewed on Mar 15, 2026
Our driver, Odik, was just a delight. He was always early, which meant we were never running behind schedule. He answered our questions, and provided commentary from time to time, especially when the Guide wasn't with us. He was very alert to my desire to take a photo from inside the car and would stop or slow down as traffic permitted. And speaking of traffic, it's a little crazy navigating the roads. There were a few times when I closed my eyes because I thought something bad was about to... Read more

Our driver, Odik, was just a delight. He was always early, which meant we were never running behind schedule. He answered our questions, and provided commentary from time to time, especially when the Guide wasn't with us. He was very alert to my desire to take a photo from inside the car and would stop or slow down as traffic permitted. And speaking of traffic, it's a little crazy navigating the roads. There were a few times when I closed my eyes because I thought something bad was about to happen, but it never did.

Our guide, Badi, was likewise very engaging and informative. He provided lots of great historical and background information on the places we visited. He dealt with our on-the-fly requests to find an ATM we could use, and to buy some liquor to take home with us.

All of our outings were much better than the descriptions. We were particularly happy with the cooking classes at Rumah Desa and Paon Bali were excellent! Well-organized, efficiently delivered, and informative. The Monkey Forest was a delight as well, getting to be up close and personal with the animals.

One tiny downside...it would have been helpful to have a level-of-effort rating on some of the walks. I was able to do pretty much everything, but my traveling companion had to forgo some of the walks, or sections of walks, because they were just a little too strenuous.

In the end, though, I will be happy to recommend Kimkim and our consultant, Marc Urban to anyone who asks!

Hotel Review
Tejaprana Resort & Spa
Bali

We felt like we sat down in the lap of luxury when we arrived at Tejaprana. Once you turn off the very busy street, you descend (literally) into an island paradise of quiet and green and luxury. Frankly, we were happy to spend all of our free time at the resort, partly because we'd been traveling for a long time, and partly because it's just so damn nice. Similarly, Aruna Restaurant is excellent! We ate our way through most of the Balinese offerings they had on the menu, sometimes more than once. Staff is very friendly and welcoming, from the top management to the people cleaning the resort.

Authenticity & Character
I can't speak to the authenticity of the establishment, since I've had little exposure to the culture. But the character was very much in line with what I expected.
Location
It was relatively central to all that we wanted to see. It took us a while to understand that you can't move very fast in Bali, particularly in congested areas. But all was great.
Staff
From top to bottom the staff was excellent! Pandi, the restaurant manager, was particularly helpful and welcoming.
Cleanliness & Comfort
When your hotel is in the middle of nature, as is Tejaprana, you can't expect it to look 100% pristine at all times. So there were times that there were leaves and other natural debris scattered about. But it wasn't in the least offensive. Cleanliness was top-notch.
Activity Reviews
Visit a local market & enjoy a cooking class
Visit a local market & enjoy a cooking class
Indonesia

The market walk was interesting, because it gave us such a good glimpse into daily life. The cooking class was exceptional, start to finish!.

Quality of Experience
well-run and delightful from start to finish!
Food
OMIGOD! SO GOOD!
Guides, Drivers and Staff
Staff was really great! It seemed like they very much enjoy what they do!
Transport
Cultural Immersion and traditions at Rumah Desa
Cultural Immersion and traditions at Rumah Desa
Indonesia

It was absolutely fascinating to step into the world of a Balinese family, if only for part of a day. Our guide (I wish I could remember his name, but he was 6'5" tall, so very distinctive among Balinese men) did a great job introducing us to religious traditions and other aspects of daily life. I enjoyed learning about their 18-character alphabet, and getting a memento of my name written in Balinese. It was also interesting to see the amount of labor that goes in to producing coconut oil, coconut milk, and grated coconut.

Quality of Experience
Nope. Start to finish, it was excellent.
Food
The meal we helped to prepare was excellent!
Guides, Drivers and Staff
I've talked about our driver elsewhere. The staff was uniformly warm and welcoming.
Transport
Discussed elsewhere.
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Mar 17, 2026

Thank you very much for your detailed review, Tim!

It was a pleasure preparing this trip with you, and I’m very happy to hear that you enjoyed the experiences, as well as the time spent with Odik and Budi. I will pass along your kind words to them; they will be delighted to hear your feedback.

I hope that next time you will have a bit more time to explore other islands of Indonesia and discover even more of what this amazing country has to offer.

Best regards,
Marc

Great Trip, Great Service, Excellent Planning
Indonesia | Feb 18 - Mar 4, 2026

Nicholas
Nicholas S.
Patterson, NY | Reviewed on Mar 08, 2026
Priscilla and the team at MyTripology created an excellent two week end-to-end visit to Indonesia, handling every in-country arrangement with private cars, drivers, and guides. She added things I did not even know about. The cultural diversity in the experiences was wonderful. The attention to detail was perfect. Every airport arrival, hotel transfer, guide pickup, etc. was seamless. She even secured a complimentary couples spa package in Bali and and an upgrade to a suite in Labuan Bajo. ... Read more

Priscilla and the team at MyTripology created an excellent two week end-to-end visit to Indonesia, handling every in-country arrangement with private cars, drivers, and guides. She added things I did not even know about. The cultural diversity in the experiences was wonderful. The attention to detail was perfect. Every airport arrival, hotel transfer, guide pickup, etc. was seamless. She even secured a complimentary couples spa package in Bali and and an upgrade to a suite in Labuan Bajo. Items like the Raffles LiveAboard boat stay and Ceci dancing were unknown to me at the start of planning. The guides were all very good an a couple were excellent.

An important part of the success was having a constant WhatsApp contact "handler" named Deta. Deta sent updates, photos of pickup assistants, flight check-in links, and answered all tour questions. When there was a port closure threatening our ship sailing she created alternate plans, sending updates as needed (but the weather improved just in time to go back to original plan!). When our flight home (which they had not booked) was cancelled I asked the Indonesia team to find us alternate flights as I was having difficulty working 12 hours away from my home agency. They booked us avoiding the closed airports and got us home under difficult circumstances. Much appreciated.

I look forward to exploring another tour in the future with MyTripology.

Hotel Reviews
The Phoenix Hotel Yogyakarta - MGallery Collection
YOGYAKARTA

Amazing and visually appealing hotel. Great buffet. Welcoming spa with well equipped gym and sauna. Pleasant outdoor pool. Lots of artistic flourishes to keep your interest and attention. Helpful and courteous staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bintang Flores Hotel
Labuan Bajo

We had a nice stay at this hotel. Our agency upgraded us to a junior suite which was fantastic. The hotel pool was pleasant and right by the beach. We were there in the off season and it was rather dead and the breakfast experience was initially disappointing. By the time we left there were many more guests and a full breakfast buffet--a welcome change. The staff was uniformly courteous and helpful. The location was OK. You could walk into the town center in 25 minutes if you wanted to. A few mini marts and a nice coffee/ice cream shop were within 10 minutes walk. They arranged taxi rides for a modest fee. There were no free shuttles. My only compliant: the exercise room was the poorest condition I have ever seen in any hotel--even small hotels. Broken equipment, uninviting ambience. no towels or water. Really embarrassing for someone who looks for this amenity.

Authenticity & Character
Location
closer to town center
Staff
Cleanliness & Comfort
See the review. Everything was fine except for the exercise room.
Activity Reviews
Visit Sacred Monkey Forest Sanctuary
Visit Sacred Monkey Forest Sanctuary
Indonesia

Visiting the Sacred Monkey Forest Sanctuary in Ubud was quite fun. The monkeys were lively and jumped on us, keen on grabbing anything they thought was food, even stealing water bottles. It was amusing watching their antics, especially with the cute baby monkeys around.

Visit Tegallalang Rice Terrace
Visit Tegallalang Rice Terrace
Indonesia

The Visit to Tegallalang Rice Terrace was visually beautiful initially, but turned into more of a tourist enclave with zip lines, swings, and numerous photo ops which overshadowed the natural beauty of the terraces. Our guide seemed to think we wanted to indulge in the amusement park-like activities rather than immerse in the natural environment. We would have preferred to walk in the rice paddies. I'd suggest that guides inquire about clients' preferences beforehand. It certainly had its fun moments, though.

Watch Caci Dance Performance
Watch Caci Dance Performance
Labuan Bajo

The Caci Dance Performance was a big surprise and a pleasant one at that. We initially thought it would just be another tribal dance, but it turned out to be an intimate cultural experience. Being the only duo on the tour, hosted by someone perhaps from the tribe, we were introduced to customs in an engaging way, even being welcomed into the community with a white rooster. The ceremony, the dances including the delightful rice harvest dance, and participating in some of the routines were fascinating. Sharing stories and drinks afterwards made it feel warm and personal. This is perfect for someone interested in true cultural immersion.

Local specialist: Priscilla Puteri
Priscilla
Priscilla Puteri
Local specialist in Jakarta | Replied on Mar 08, 2026
Hi Nick, Thank you so much for taking the time to share such a thoughtful and detailed review of your journey. I’m truly delighted to hear that you had a wonderful experience exploring Indonesia and that the arrangements throughout the trip felt seamless from start to finish. It’s especially lovely to know that you enjoyed the diversity of experiences we included, and that unique moments like the Raffles LiveAboard stay and the Caci dance became memorable highlights. We always try to add... Read more

Hi Nick,

Thank you so much for taking the time to share such a thoughtful and detailed review of your journey. I’m truly delighted to hear that you had a wonderful experience exploring Indonesia and that the arrangements throughout the trip felt seamless from start to finish.

It’s especially lovely to know that you enjoyed the diversity of experiences we included, and that unique moments like the Raffles LiveAboard stay and the Caci dance became memorable highlights. We always try to add special touches and introduce places or experiences that travelers might not initially know about, so it means a lot to hear that those elements stood out.

I’m also very glad that Deta was able to support you throughout the trip. Having someone available on the ground to assist with updates, coordination, and unexpected situations is something we truly value, and I’m happy to hear that her assistance helped make your journey even smoother.

Thank you again for trusting kimkim and mytripology with your trip and for sharing your experience. We would be absolutely delighted to help you plan another adventure in Indonesia in the future.

Warm regards,
Priscilla

⭐️⭐️⭐️⭐️⭐️ An Unforgettable Experience from Start to Finish
Indonesia | Feb 24 - Feb 28, 2026

S
Sergio F.
the Netherlands | Reviewed on Mar 01, 2026
We had an absolutely amazing experience planning our holidays. From the very first steps of the planning process to the final days of the trip, everything was seamless and incredibly well organized. Myriam and the team truly understood what we were looking for. They didn’t just plan a trip, they created an experience. We didn’t just visit different places in Indonesia, we really got to understand the country, its culture, and its people in a meaningful way. And the cherry on top was our... Read more

We had an absolutely amazing experience planning our holidays. From the very first steps of the planning process to the final days of the trip, everything was seamless and incredibly well organized.

Myriam and the team truly understood what we were looking for. They didn’t just plan a trip, they created an experience. We didn’t just visit different places in Indonesia, we really got to understand the country, its culture, and its people in a meaningful way.

And the cherry on top was our incredible driver, Edi. He made every single journey enjoyable, shared so much about the local food culture, and always showed up with the best attitude and a smile. He honestly made the experience even more special.

We couldn’t have asked for more and we can’t wait to be back! 🌏

Hotel Reviews
Alamdhari Resort & Spa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sri Ratih Cottages

Delicious breakfast, well located. Amazing views and clean Staff extremely helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rafting or Tubing on Telaga Waja River
Rafting or Tubing on Telaga Waja River
Indonesia

An extreme fun adventure

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Undisan Cultural Activity Day: Dive into Bali’s Heartbeat
Undisan Cultural Activity Day: Dive into Bali’s Heartbeat
Indonesia

The highlight of the trip :) Immersive activity getting to know the locals

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Myriam Benmhaya
Myriam
Myriam Benmhaya
Local specialist in Bali, Indonesia | Replied on Mar 01, 2026

Hi Sergio,

A big thank you for your nice review and for your trust.
It would be a pleasure to organize your future trip whenever you decide to come back visit our beautiful archipelago!
Myriam

So glad we went with KimKim for our honeymoon!
Indonesia | Jan 22 - Feb 2, 2026

Mary
Mary S.
San Jose, CA | Reviewed on Feb 09, 2026
We used Kimkim to plan our honeymoon to Bali and Lombok, and it was an incredible experience. Our specialist, Marc, was thoughtful, responsive, and truly understood what we wanted—romantic, relaxing, and stress-free. All three of our drivers/guides were fantastic. When I asked about making changes to the itinerary, Marc took the time to explain why it was originally planned the way it was, and I’m so glad we trusted his expertise and left everything as he designed it. The trip flowed... Read more

We used Kimkim to plan our honeymoon to Bali and Lombok, and it was an incredible experience. Our specialist, Marc, was thoughtful, responsive, and truly understood what we wanted—romantic, relaxing, and stress-free. All three of our drivers/guides were fantastic.

When I asked about making changes to the itinerary, Marc took the time to explain why it was originally planned the way it was, and I’m so glad we trusted his expertise and left everything as he designed it. The trip flowed perfectly, the accommodations were amazing, and we never had to worry about a single detail. We also got pretty lucky with the weather since it was rainy season in Indonesia, but much less crowds and I couldn’t imagine going when it’s crowded everywhere and humid!

We’re so grateful to Marc and Kimkim for creating a honeymoon we’ll never forget. We would absolutely use them again and highly recommend them to anyone planning a special trip.

Hotel Reviews
Merusaka Nusa Dua
Bali

Very nice hotel and room. We had some issues with the TV and AC in our first room, which required some elevation to management and finally requesting a new room to get fixed. The hotel itself is the nicest we stayed at. It’s also a very touristy area, so it’s very catered to western standards and safety. Also loved how close to was to the airport for the end of our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Qunci Villas Hotel
Senggigi

It was a great hotel overall, but the rooms could use some updates. The cleanliness was OK. A few issues with cleaning that they promptly fixed when asked. It should be noted the shower is outdoors, which is so fun but can be a bit of an issue sometimes with rainy season. There is also only a shower, no tub. The restaurants were fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tejaprana Resort & Spa
Bali

Our favorite place we stayed. The cutest little villa with our own private plunge pool. The welcome drink and massages were great.

Authenticity & Character
Location
Close to ubud but far enough away from the hustle and bustle
Staff
Cleanliness & Comfort
Activity Reviews
Kecak Dance Performance
Kecak Dance Performance
Indonesia

We loved this! So unique and it was great to do the temple tour prior to the performance. Our guide was very experienced and spoke English so well. I am so glad this was a part of our itinerary.

Quality of Experience
The show was spectacular, especially at the earlier time because sunset happened during the show.
Guides, Drivers and Staff
The guide spoke really good English compared to most people in this country and he had been doing this almost 30 years!
Transport
Waterfall Exploration and Traditional Sasak Village Visit
Waterfall Exploration and Traditional Sasak Village Visit
Indonesia

The waterfall was so beautiful! It was a really cool little hike through a river and forest there. Our guide was so fun and took great photos.

Quality of Experience
Sooo worth it. Beautiful.
Food
The fried chicken was awesome, meal was authentic and fresh
Guides, Drivers and Staff
Transport
Best Beaches of Lombok
Best Beaches of Lombok
Indonesia

I’m sure the beaches are really great, unfortunately it was raining the day we had this scheduled so we got stuck in some rain storms. It’s also a little far from the resort we stayed in.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Balinese massage
Balinese massage
Indonesia
Quality of Experience
Boat trip and snorkeling around the Gilis island (Meno, Air)
Boat trip and snorkeling around the Gilis island (Meno, Air)
Indonesia

Our favorite activity- highly recommend this. We even went back to the gili islands another day because we loved it so much. So so many sea turtles!! The viewing glass upgrade to the boat was nice, but overall a speed boat would have been amazing for faster travel. Also, a nicer boat with a better area on the front to lounge would have made it perfect.

Quality of Experience
Food
Sitting on the beach to eat was awesome!
Guides, Drivers and Staff
Transport
A fast boat or nicer boat would have been ideal
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Feb 12, 2026
Thank you, Mary and John, for your words. It truly means a lot to me that you trusted me with something as special as your honeymoon. I’m happy to hear that the trip flowed perfectly and that you felt relaxed and well taken care of throughout. Bali and Lombok during the rainy season can be such a magical time. Lush landscapes, fewer crowds, and those peaceful moments that make a honeymoon even more intimate. It was a real pleasure planning this journey with both of you. Thank you again for... Read more

Thank you, Mary and John, for your words. It truly means a lot to me that you trusted me with something as special as your honeymoon.

I’m happy to hear that the trip flowed perfectly and that you felt relaxed and well taken care of throughout. Bali and Lombok during the rainy season can be such a magical time. Lush landscapes, fewer crowds, and those peaceful moments that make a honeymoon even more intimate.

It was a real pleasure planning this journey with both of you. Thank you again for traveling with us, and I would love to help you plan another unforgettable adventure in the future.

Warm regards,
Marc

The entire team was helpful, responsive and k...
Indonesia | Jan 10 - Jan 18, 2026

C
Cheryl M.
Los Angeles, CA | Reviewed on Jan 25, 2026
The entire team was helpful, responsive and knowledgeable. From Jessica to Athaya, our guide and driver were just wonderful. I especially enjoyed the purification ritual, the temple on the water visit Bodyworks Spa, lunch at the Beach Resort Cub, the coffee farm visit and the Happy Swing. It was a most memorable trip thanks to the KimKim team from start to finish. I will definitely recommend KimKim to friends and family. Read more

The entire team was helpful, responsive and knowledgeable. From Jessica to Athaya, our guide and driver were just wonderful. I especially enjoyed the purification ritual, the temple on the water visit Bodyworks Spa, lunch at the Beach Resort Cub, the coffee farm visit and the Happy Swing. It was a most memorable trip thanks to the KimKim team from start to finish. I will definitely recommend KimKim to friends and family.

Hotel Reviews
Pondok Mekar Villas

I was surprised to first see trash and trash barrels upon arrival at the driveway. This could be mitigated with a little gated trash stand which I saw on a short walk. It negatively colored my first impression of the place. Because of very loud night creatures it was impossible to sleep without earplugs. I only got into the pool after heavy rain. Before that the water looked a little murky.

Authenticity & Character
It is a more traditional Bali experience.
Location
It was just a little removed from shopping, but the services and restaurants were very affordable.
Staff
More detail to cleaning during the stay.
Cleanliness & Comfort
I was disappointed that my bathroom floor that obviously needed a sweep and this was not done.
Villa GoodFellas by Bali Superhost
Bali

It was really cool having a swimming pool in the living room! Loved the bathroom in my room as well. I do suggest that KimKim advise visitors to wear pool shoes or flip flops upon immediately leaving the pool. The tile floor is very slippery. The location was great for nearby shopping and services. We did inform the house staff that we found rat droppings on the stairs and upstairs hallway. Also, two times a kitchen garbage can was knocked over, probably by the squirrel we saw. Even with this our stay was enjoyable.

Authenticity & Character
Location
Very close to great shopping, spa services and restaurants.
Staff
The staff was very responsive to our cold water issue in the downstairs bathroom and quickly advised us of the internet outage and kept us updated on the progress to restore the damaged cable. Also, Putu quickly put out traps to address the rodent issue.
Cleanliness & Comfort
Activity Review
Farm to Table Cooking Class
Farm to Table Cooking Class
Indonesia

This was a real threat from start to finish. I enjoyed trying the exotic fruits at the market and later the cooking class. I highly recommend this activity to others.

Quality of Experience
Our teacher was delightful, patient and expertly guided our class with humor and grace.
Guides, Drivers and Staff
Safety, knowledge, kindness and responsiveness.
Transport
We felt safe with our driver as he maneuvered through the traffic of Bali.
Local specialist: Jessica Soenandar
Jessica
Jessica Soenandar
Local specialist in Jakarta | Replied on Jan 26, 2026
Hi Cheryl,
Thank you so much for taking the time to share such a detailed review of your trip! We’re truly delighted to hear that you had a memorable experience overall and that our team, from planning to guiding on the ground, helped make your journey special. It’s wonderful to know that experiences like the purification ritual, spa visit, and cooking class stood out to you, and we sincerely appreciate your kind recommendation to friends and family :)
We also genuinely value your honest...
Read more

Hi Cheryl,
Thank you so much for taking the time to share such a detailed review of your trip! We’re truly delighted to hear that you had a memorable experience overall and that our team, from planning to guiding on the ground, helped make your journey special. It’s wonderful to know that experiences like the purification ritual, spa visit, and cooking class stood out to you, and we sincerely appreciate your kind recommendation to friends and family :)
We also genuinely value your honest feedback regarding the accommodations. First impressions, cleanliness, comfort, and safety are extremely important to us, and we’re sorry that those aspects of your stays did not fully meet expectations. Your comments regarding waste management, noise, housekeeping standards, slippery surfaces, and wildlife concerns have been noted and shared with our local partners and property managers. This kind of feedback is essential in helping us improve future guest experiences and in setting clearer expectations and guidance for our travelers.
Thank you again for trusting kimkim with your journey and for your thoughtful insights. We hope to have the opportunity to welcome you again and provide an even more seamless experience next time!

Warm regards,
Jessica

We enjoyed our trip and all of our activities...
Indonesia | Nov 12 - Nov 21, 2025

A
Aiden K.
Denver, CO | Reviewed on Jan 20, 2026
We enjoyed our trip and all of our activities.
Our only complaint was the lack of details for some of the excursions—specifically the beach, temple, and fire dance day. Since we were traveling back on the boat, we were not prepared for the day's adventures and assumed we would be checking into the hotel to change before a day full of various activities. Our driver, Rushna made the trip extra special!!!!!
The SIMs card will not work on phones from the United States. Mine was lost in the... Read more

We enjoyed our trip and all of our activities.
Our only complaint was the lack of details for some of the excursions—specifically the beach, temple, and fire dance day. Since we were traveling back on the boat, we were not prepared for the day's adventures and assumed we would be checking into the hotel to change before a day full of various activities. Our driver, Rushna made the trip extra special!!!!!

The SIMs card will not work on phones from the United States. Mine was lost in the process, which made my phone unusable, even on wifi, for the entire trip.

Hotel Reviews
Le Yanandra Resort Bali
Uluwatu, Bali

The room was beautiful with a spacious deck and an outdoor bathroom. The pool and reading tub (not a hot tub) were the perfect place to rest and relax after a day of adventures. Plenty of beaches, restaurants, shopping, and a temple in a cave cliffside were all within walking distance. We got to enjoy an amazing local artist singing.

Authenticity & Character
More designed for tourists
Location
Staff
Cleanliness & Comfort
Bay Shore Huts

AC unit was not working, and the water shut off in the middle of my shower. Staff were friendly, the place was clean, and beach front pool & restaurant were amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
AC units need replaced.
Candy Villa by Pramana Villas
Ubud

We loved our private pool. The staff were amazing and quick to help with any need.

Authenticity & Character
Location
Had to be dropped off and wait for cart to take us to the hotel.
Staff
Cleanliness & Comfort
Activity Reviews
Manta Rays and multicolored Corals
Manta Rays and multicolored Corals
Nusa Lembongan Island

This was a private adventure. The guide swam with us, pointing out amazing corals, fish, a sea turtle, dolphins, and fought of a dangerous fish. He pulled the boat along with him so it was close to us. The equipment was clean and in good condition. The guide took lots of pictures for us and of us. He would dive down to distances we couldn't in order to get the perfect shot. We were picked up in the boat from our hotel.

Quality of Experience
Guides, Drivers and Staff
Transport
Unclear of who was picking us up, mode of transportation, and then was difficult to get down to boat and back up after drop off.
Experience Balinese Cooking Class- Shared
Experience Balinese Cooking Class- Shared
Ubud, Bali

It was amazing to be welcomed into the host's home. It provided great insight into the family dynamics within their culture. It was fun to experience their daily cooking habits. Starting at the market, prepping each ingredient, and preparing what felt like a feast. The staff made it flow smoothly without taking away cooking opportunities.

Quality of Experience
Guides, Drivers and Staff
Experience VW Safari Tour, Kintamani, Mt Batur, Tegallalang
Experience VW Safari Tour, Kintamani, Mt Batur, Tegallalang
Ubud, Bali

The driver, Don, was very friendly, informative, and provided a perfect day. We loved that this was our first day, as we got so much information about Bali culture, lifestyles, and geography.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Laura Puddu

Bali Trip_ Ubud and Seminyak
Indonesia | Jan 10 - Jan 18, 2026

B
Brenda T.
Los Angeles, CA | Reviewed on Jan 20, 2026

Kimkim travel group provided exceptional service to us. Jessica and Athaya offered us quality customer care and service. They were accommodating, attentive, responsive, and overall, provided excellent customer service. The guides and drivers that they provided were also exceptional, kind and knowledgeable. Also, the accommodations (villas) offered were very comfortable and offered an environment of tranquility, comfort, cleanliness and serenity. The recommendations from coffee spots, spas, restaurants and shopping were also wonderful. I will definitely use them again. Brenda

Local specialist: Jessica Soenandar
Jessica
Jessica Soenandar
Local specialist in Jakarta | Replied on Jan 20, 2026

Dear Brenda,
Thank you so much for your kind and thoughtful review! It truly means a lot to us to hear that you felt well taken care of throughout your trip :)
Creating a comfortable, seamless, and memorable experience is always our goal, so your feedback is incredibly rewarding.
We’d be more than happy to assist you again in the future and look forward to planning another wonderful journey with you :)

Warm regards,
Jessica

The Best Honeymoon We Could Have Imagined in Bali/Lombok!
Indonesia | Nov 14 - Nov 30, 2025

Valerie
Valerie K.
Chicago, IL | Reviewed on Dec 07, 2025
We had the best time exploring Bali and Lombok! There is no way I could have planned all of this on my own; Marc did an incredible job making sure everything was tailored to what we wanted to do. The order of locations/activities was perfect as was the timing of how much we could fit in a day without feeling exhausted. Edi, our driver for most of the trip, was so welcoming and had the best energy. We looked forward to seeing his smiling face each morning when he picked us up. We only spent a... Read more

We had the best time exploring Bali and Lombok! There is no way I could have planned all of this on my own; Marc did an incredible job making sure everything was tailored to what we wanted to do. The order of locations/activities was perfect as was the timing of how much we could fit in a day without feeling exhausted. Edi, our driver for most of the trip, was so welcoming and had the best energy. We looked forward to seeing his smiling face each morning when he picked us up. We only spent a few days in Lombok, but Fathur and his team (special shout out to J!) were very responsive and made us feel well taken care of. All of our hotels exceeded expectations especially in going above and beyond to make us feel extra special on our honeymoon. Budi was the perfect guide for our temple day in Ubud, he did a great job explaining things and even adjusted our original plans a bit to better fit the theme for the day (we ended up changing the Ubud Monkey Forest to a smaller less touristy one the next day instead which was VERY smart). We never once had to worry about figuring out what time to leave or how to figure out the details of getting tickets for different activities, one way or another it was taken care of for us. I cannot say enough things about Marc, the people of Bali/Lombok, and all of the wonderful guides and drivers along the way. I would 100% plan another trip with them if we wanted to create a custom itinerary.

Hotel Reviews
Mahagiri Villas Sanur

We really loved ending our trip at this hotel. The staff was very attentive and friendly, we felt extremely welcomed. We actually liked that it was a few blocks from the beach so that it was quieter at night, they have their own beach chairs with an attendant if you decide to go over there which was a nice touch. We loved the food/drink, they even gave us an entire cake for our honeymoon! The wifi was the fastest of any hotel we stayed at and we liked all of the small touches like the frangipani oil scenting our room and the bathtub filled with flowers when we arrived. They even have a shuttle that will take you anywhere in Sanur for free. We would highly recommend staying here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Qunci Villas Hotel
Senggigi

The location was very close to the port and the area is very nice. We loved the views of the ocean and all of the pool options. The room was very nice, however we wished that there was more than just one mirror which happened to be outside. We also wished that at least the toilet was indoors (it was outside along with the shower, sink, and tub). We LOVED the private pool in the villa though, it was really nice being able to have that to ourselves. The spa on-site was also extremely nice. We got multiple treatments done and all were lovely. There was one night where there was a local wedding going on where the music was super loud until late at night and again at 5am, that wasn't the hotel's fault but we wished there was some noise ordinances in the area especially since that's where tourists are staying to relax.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Munduk Moding Plantation
Gobleg

This hotel is STUNNING. We loved the views, large rooms, private balcony, the infinitely pools up in the clouds are nothing short of magical. We loved all of the activities they have on the grounds including a tour of the coffee plantation, yoga, trying on authentic attire the locals wear to temples, and eating food which is mostly grown in their gardens. Everything was geared towards sustainability and supporting the local community. The cherry on top was the 4 grinds of coffee with the equipment to make it how you like in the room (French press, V60, espresso, Bali-style), the free afternoon tea which included local sweets, and the nightly treat with a scroll that had a story about the local culture. It became our favorite nightly routine to read our "bedtime story". The complimentary massage was also a huge bonus!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tejaprana Resort & Spa
Ubud

We loved the view of our valley villa! The staff was super friendly and accommodating, I also cannot say enough wonderful things about how good the food/drink were at the restaurant! It was a little distance from Ubud center, but it was nice and quiet which was definitely our preference. We would definitely stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Waterfall Exploration and Traditional Sasak Village Visit
Waterfall Exploration and Traditional Sasak Village Visit
Indonesia

The 2 waterfalls we saw were absolutely stunning. However, there were some parts of the tour we wished had gone smoother. First off, we didn't realize how unsafe the hike to the 2nd waterfall was going to be (slippery rocks, rocky pathways held together by rusty wire fencing with pieces of metal sticking upward, stairs with rusted away handrails, etc). I had on hiking sandals that worked for hiking down stairways to other waterfalls, but the metal wiring was poking into them as well as my husband's hiking water shoes that have holes in the bottom. We would have picked different shoes had we known. We had a guide in our car, however we had to use a local guide once we got to the waterfalls who didn't speak English. He walked away ahead of us and didn't show us where to step on the trail so we didn't know what rocks were sturdy/safe to walk on. We got the feeling that he didn't care much about making sure we were safe or having a good experience, and more like he just wanted to get the hike over with. After the waterfalls, we were excited to see the Sasak village especially since the village tour in Bali was so great. However, our guide from the car was the one who did the "tour" and it only lasted less than 10 minutes. He didn't tell us very much about it, and it felt more like we were intruding in someone's private life rather than having someone from there tell us about their village. Also, there was an aggressive dog that approached us and was barking/snarling. Our guide didn't do anything to direct us away from it. Again, it felt like he didn't really want to be there and just wanted to get it over with. It was a shame because the area was beautiful. Our driver was great though (and he ended up being our guide the next day for snorkeling, we wish he had been our guide on this day too)!

Quality of Experience
Food
Guides, Drivers and Staff
Driver was great, the guide that came in our car and the guide for the hike didn't seem like they really wanted to be there though.
Transport
Boat trip and snorkeling around the Gilis island (Meno, Air)
Boat trip and snorkeling around the Gilis island (Meno, Air)
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Munduk & Tamblingan Lake Exploration
Munduk & Tamblingan Lake Exploration
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise Trek to Mount Batur Summit
Sunrise Trek to Mount Batur Summit
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Cultural Immersion and traditions at Rumah Desa
Cultural Immersion and traditions at Rumah Desa
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Dec 31, 2025
Thank you for your review, Val and Matt! It truly means a lot to me. It was a real pleasure helping you plan this honeymoon, and I’m so happy to hear that everything flowed naturally, from the rhythm of each day to the order of the destinations. Knowing that you felt cared for at every step is exactly what I hope for when designing a trip. I’ll make sure to pass your kind message to Edi (he’ll be thrilled!), as well as to Fathur, and the rest of the team in Lombok. And I’m glad Budi made... Read more

Thank you for your review, Val and Matt! It truly means a lot to me.

It was a real pleasure helping you plan this honeymoon, and I’m so happy to hear that everything flowed naturally, from the rhythm of each day to the order of the destinations. Knowing that you felt cared for at every step is exactly what I hope for when designing a trip.

I’ll make sure to pass your kind message to Edi (he’ll be thrilled!), as well as to Fathur, and the rest of the team in Lombok. And I’m glad Budi made your temple day so enriching and adapted things to make the experience even more special.

Thank you again for trusting me with such an important trip. If you ever feel like creating another custom journey in Indonesia. I’d love to help you again.

Warm regards,
Marc

Marc, and our driver Jerry were AMAZING to wo...
Indonesia | Nov 8 - Nov 16, 2025

Mariah
Mariah M.
East Wenatchee, WA, USA | Reviewed on Nov 17, 2025
Marc, and our driver Jerry were AMAZING to work with!! Flexible with changes that needed to be made, cancelation of kayak trip due to weather (swap for massage instead), and can't thank you enough for helping Jessica get her ipods back. Extremely professional, helpful, accommodating and so much more. This is my second time using KimKim and I will highly recommend to friends! All accommodations/hotels were amazing. What great atmosphere, unique and beautiful. We did upgrade to the tree... Read more

Marc, and our driver Jerry were AMAZING to work with!! Flexible with changes that needed to be made, cancelation of kayak trip due to weather (swap for massage instead), and can't thank you enough for helping Jessica get her ipods back. Extremely professional, helpful, accommodating and so much more.

This is my second time using KimKim and I will highly recommend to friends!

All accommodations/hotels were amazing. What great atmosphere, unique and beautiful. We did upgrade to the tree house at the first location. While the initial room booked would have been fine, the resort offered 50% discount for the larger room so we opted for that. For 3 people, I think the larger room is a better fit and would definitely recommend to future guests as well. The extra cost was worth it for views and space.

Hotel Reviews
Akana Boutique Hotel

Great location. Pool room was wonderful. Easy walking distance to the beach.. Wish we would have had one more day here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Sun of Granary Resort and Villas
Ubud,Bali

Loved the boutique feel of this resort! Food was very good as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taman Sari Bali Resort & Spa
Pemuteran

We absolutely loved the character of this hotel! Outdoor bath/shower and humidity was a little interesting, but also part of the experience. The butterfly room was incredible. Having 2 rooms for 3 people was nice for space, but also a little challenging for social time. We made it work and would recommend this location to others.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Munduk Heaven Luxury Villas

Beautiful hotel, extremely nice and accommodating staff. They offered us a 50% discount to upgrade to a larger tree house room with amazing views. The extra space was well worth the $40/pp per night cost. I would recommend the larger room to others if they look at this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sunrise Trek to Mount Batur Summit
Sunrise Trek to Mount Batur Summit
Indonesia

I wasn't initially thrilled with the 2 am wake up for this, but this ended up being one of my favorite activities. Guide was great, and it was very rewarding.

Quality of Experience
Guides, Drivers and Staff
Transport
Jatiluwih Rice Paddy Fields by eBike
Jatiluwih Rice Paddy Fields by eBike
Indonesia

LOVED this one as well! ebike was a great way to see the rice paddy fields and do something a little different. Guide was great as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling around Menjangan Island
Snorkeling around Menjangan Island
Indonesia

Great guide, great trip. We very much enjoyed the snorkeling. Water, island and fish were incredible and our guide took amazing photos and pictures we were able to purchase.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sekumpul Waterfalls Adventure
Sekumpul Waterfalls Adventure
Indonesia

This was one of the highlights of our trip. LOVED THIS excursion and would highly recommend as a "must see". LOVED THIS.

Quality of Experience
Guides, Drivers and Staff
Transport
Munduk & Tamblingan Lake Exploration
Munduk & Tamblingan Lake Exploration
Indonesia

Loved this! Guide was great and it was wonderful to get out and explore after long travel.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Nov 20, 2025
Hi Mariah, Amelia, and Jess, Thank you so much for your review! I’m really glad to hear that everything went smoothly and that you had a great experience. I was happy to assist with the adjustments along the way, and I’m especially pleased we were able to quickly recover Jessica’s AirPods (not an easy task!). Jerry also enjoyed spending time with you and sends his best. It’s wonderful to know that you enjoyed the accommodations. Thank you once again for choosing KimKim and Mimpi, and for... Read more

Hi Mariah, Amelia, and Jess,

Thank you so much for your review!

I’m really glad to hear that everything went smoothly and that you had a great experience. I was happy to assist with the adjustments along the way, and I’m especially pleased we were able to quickly recover Jessica’s AirPods (not an easy task!). Jerry also enjoyed spending time with you and sends his best.

It’s wonderful to know that you enjoyed the accommodations.

Thank you once again for choosing KimKim and Mimpi, and for recommending us. I truly appreciate your trust.

Best regards, and I look forward to seeing you all again soon!

Marc

Exceeding expectations
Indonesia | Sep 7 - Oct 4, 2025

A
anne h.
Canada | Reviewed on Nov 01, 2025
Kimkim and our local specialist, Yuqqa, were amazing! They developed a custom program for us that exceeded all expectations- a credit to all of Yuqqa's hard-work and expertise. The blend of adventure, wildlife, and culture was top-notch, from camping in the jungle to orangutans and traditional villages. Kimkim was also very flexible and creative in coming up with alternative options when erupting volcanos and flooded villages made us change course. They were very good at listening to our... Read more

Kimkim and our local specialist, Yuqqa, were amazing! They developed a custom program for us that exceeded all expectations- a credit to all of Yuqqa's hard-work and expertise. The blend of adventure, wildlife, and culture was top-notch, from camping in the jungle to orangutans and traditional villages. Kimkim was also very flexible and creative in coming up with alternative options when erupting volcanos and flooded villages made us change course. They were very good at listening to our needs and checking in to ensure they were being met. All the local guides, accommodation, and daily events were fantastic - a credit to KimKim's excellence and local expertise. We would highly recommend them and look forward to our next adventure with the company.

Activity Reviews
Visit Tumpak Sewu (overnight Artha Cottage)
Visit Tumpak Sewu (overnight Artha Cottage)
Indonesia
Bukit Lawang - Leuser Park Trekking (part 2 Tent) - Overnight Cottage
Bukit Lawang - Leuser Park Trekking (part 2 Tent) - Overnight Cottage
Bukit Lawang, North Sumatra
Trek Leuser Park (overnight in tent) day 1
Trek Leuser Park (overnight in tent) day 1
Bukit Lawang, North Sumatra
Local specialist: Yuqqa Macdalena

As promised...top notch trip in every way
Indonesia | Oct 7 - Oct 18, 2025

Brian
Brian R.
Atlanta, GA | Reviewed on Oct 29, 2025
As promised...top notch trip. Every detail was flawless.
The drivers were on time, accomodating and informative.
The guides on excursions (including rafting, hiking, snorkeling & biking) were outstanding
The resorts and food were fantastic.
A very luxurious vacation for an incredible value.
Read more

As promised...top notch trip. Every detail was flawless.
The drivers were on time, accomodating and informative.
The guides on excursions (including rafting, hiking, snorkeling & biking) were outstanding
The resorts and food were fantastic.
A very luxurious vacation for an incredible value.

Hotel Reviews
Kayumanis Jimbaran
Jimbaran

Beautiful resort with private accomodations which included an outdoor kitchen/familyroom area and a lovely little pool. It was a good place for us to gather. Our room was very comfortable and the outdoor bathroom was a treat, once we got used to the idea. Even though we were in the city (but close to the beach) there was no traffic noise until we left the grounds. I had arguably the best massage of my life in the spa!

Cleanliness & Comfort
Rooms/beds were very comfortable! The cookies they provided in the sitting area were delicious!
Qunci Villas Hotel
Senggigi

Our room was very comfortable with plenty of space, and the outdoor shower was a nice bonus. We particularly liked the covered front porch that looked out on the beach. The view towards the islands was beautiful. There were 3 restaurant options with different types of cuisine, so we tried them all. Food was delicious! We enjoyed dinner on the beach more than once. I particularly enjoyed the cooking class and our daughter and son-in-law enjoyed the surfing lesson right in front of the resort.

Samanvaya Luxury Resort & Spa Sidemen
Bali

The staff were unfailingly friendly and helpful. Loved the setting and how private and well appointed the cabins were. Even at capacity the resort never felt crowded. There were multiple choices of restaurants and pools to enjoy, and the food was delicious! There were plenty of activities, both at the resort and available in the surrounding area.

Authenticity & Character
Lush surroundings and great views of mountains and rice paddies. There was always the sound of splashing fountains -- so soothing!
Location
Beautiful views, and just a short walk to the town of Sidemen.
Staff
Cleanliness & Comfort
The beds were wonderful and we appreciated that they sprayed the room each night for mosquitos in addition to the netting. It felt very safe.
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Nov 05, 2025

Thank you, Brian! I’m thrilled to read your review and to know that everything went smoothly and that you enjoyed the guides, activities, and resorts throughout the trip. Your feedback means a lot to me!
I truly appreciate your trust in me, and I’ll be here whenever you’re ready for your next adventure.

Best regards,
Marc

Hey Marc thanks for a great trip. Everything ...
Indonesia | Oct 7 - Oct 18, 2025

M
Matt B.
Atlanta, GA | Reviewed on Oct 25, 2025
Hey Marc thanks for a great trip. Everything was wonderful. From the transfers, lodging, excursions. Super smooth and seamless with no hiccups. Thanks for your help in planning a custom trip for us Read more

Hey Marc thanks for a great trip. Everything was wonderful. From the transfers, lodging, excursions. Super smooth and seamless with no hiccups. Thanks for your help in planning a custom trip for us

Activity Reviews
Rafting on Telaga Waja River
Rafting on Telaga Waja River
Indonesia

Great trip with wonderful scenery Constant rapids kept it entertaining

Cycling Tour: Gunung Sari to Lingsar
Cycling Tour: Gunung Sari to Lingsar
Indonesia

Great way to see Lombok and to have chance encounters with locals. Very scenic and easy ride

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Oct 27, 2025

Hi Matt,

I hope you’re doing well.

Thank you very much for your review! It was a real pleasure to help plan this amazing trip with all of you.

Best regards,
Marc

The overall process was really smooth. Prisci...
Indonesia | Oct 1 - Oct 8, 2025

Tyler
Tyler F.
Atlanta, GA | Reviewed on Oct 15, 2025
The overall process was really smooth. Priscilla was great to work with and helped us plan a great trip. Budi was an amazing guide with a great sense of humor. He provided a ton of knowledge and insight about Balinese culture/history. Purwa was an awesome driver and was very pleasant to be around. Read more

The overall process was really smooth. Priscilla was great to work with and helped us plan a great trip. Budi was an amazing guide with a great sense of humor. He provided a ton of knowledge and insight about Balinese culture/history. Purwa was an awesome driver and was very pleasant to be around.

Hotel Reviews
The Raja Lima Nusa Penida

Beautiful view and cozy bungalow. The restaurant had a very limited menu.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kubu Cemcem Mesari Private Villas

The villa was beautiful and the staff was extremely friendly and welcoming

Authenticity & Character
Location
Away from the hustle and bustle of Ubud center
Staff
Very friendly and accommodating
Cleanliness & Comfort
Activity Reviews
Birthday Dinner
Birthday Dinner
Indonesia

Beautiful view but limited menu options

Quality of Experience
Guides, Drivers and Staff
Transport
Bathe the Elephants
Bathe the Elephants
Ubud, Bali
Quality of Experience
Guides, Drivers and Staff
Transport
Visit The Elephant Sanctuary
Visit The Elephant Sanctuary
Indonesia

The staff were very knowledgeable and treat the elephants with kindness and respect.

Quality of Experience
Guides, Drivers and Staff
Transport
Romantic Dinner
Romantic Dinner
Ubud, Bali

Beautiful French restaurant with exquisite 6 course meal

Quality of Experience
Guides, Drivers and Staff
Transport
Spa
Spa
Indonesia

Relaxing and calm setting. Really nice facility

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Tegallalang Rice Terrace
Visit Tegallalang Rice Terrace
Indonesia

Was nice to see how the farmers pride themselves in their work and the scenery was very pretty.

Quality of Experience
Guides, Drivers and Staff
Budi provided lots of insight on how the rice farming process works.
Transport
Clean vehicle with good air conditioning. Purwa was a great driver
Local specialist: Priscilla Puteri
Priscilla
Priscilla Puteri
Local specialist in Jakarta | Replied on Oct 30, 2025

Hi Tyler,

I'm really glad to hear that you had an awesome time throughout! We hope the memories you created in Indonesia will always bring a smile whenever you look back on them :)
Stay happy and healthy! And know that you always have friends here in sunny Indonesia :) We are always ready to welcome you back and help you discover even more of what our country has to offer.

With warmest regards,
Priscilla

Perhaps a few things were lost in translation...
Indonesia | Sep 16 - Sep 28, 2025

J
John A.
Australia | Reviewed on Oct 06, 2025
Perhaps a few things were lost in translation. The first couple of hotels were below standard , perhaps 4 Star but we got the small cheap rooms, maybe e star, I checked the rates when there. After the first 3 hotels we decided to upgrade our rooms , our cost, from say 20 sqmtr to larger rooms. Hotels after the upgrades we paid for, were excellent. Transport was average, with smallish uncomfortable cars , especially on the hours long trips we did. The drivers were ok some were informative,... Read more

Perhaps a few things were lost in translation. The first couple of hotels were below standard , perhaps 4 Star but we got the small cheap rooms, maybe e star, I checked the rates when there. After the first 3 hotels we decided to upgrade our rooms , our cost, from say 20 sqmtr to larger rooms. Hotels after the upgrades we paid for, were excellent. Transport was average, with smallish uncomfortable cars , especially on the hours long trips we did. The drivers were ok some were informative, others did not know much.
The early hotels were not international as no alcohol was served. In all an interesting trip, perhaps we should have gone for 5 star hotels. Communication with our local agent was trying in the beginning but improved after my comments to KimKim.
Thank you, John Abbink

Hotel Reviews
Swiss-Belinn Airport Surabaya
Surabaya

We did not stay here , we cancelled weeks before with no refund. Left a very sour taste!! BUT we booked the Majapahit hotel instead which was Amazing , giving it 6 stars!!

Location
Staff
The Phoenix Hotel Yogyakarta - MGallery Collection
YOGYAKARTA
Authenticity & Character
Location
O
Staff
Cleanliness & Comfort
Metro Park View Hotel Kota Lama Semarang
Semarang

Good position, great to walk to old town. Breakfast was a waste off time with scraps lying around and not much to choose from

Authenticity & Character
Location
Staff
Cleanliness & Comfort
THE 1O1 Bandung Dago
Bandung

Ok but a very busy traffic area

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ashley Wahid Hasyim Jakarta
Jakarta

A shoe box size room , very uncomfortable.

Authenticity & Character
Location
Impossible to walk around with all the traffic.
Staff
Cleanliness & Comfort
Tugu Malang
Malang

After upgrading we enjoyed this amazing hotel. It was a delight staying with them

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Yuqqa Macdalena
Yuqqa
Yuqqa Macdalena
Local specialist in Bali, Indonesia | Replied on Oct 09, 2025

Thank you very much for your detailed feedback, John. We’re glad to hear that you enjoyed the upgraded hotels and that communication improved during your trip. We also appreciate your comments about room standards and transport comfort, this helps us improve our future arrangements. While some drivers are more talkative than others, please note that they are not guides, so they’re not expected to provide in-depth explanations during the journey. Thank you again for traveling with us! Best, Yuqqa

Yuqqa & our driver Erwin made our trip to Bal...
Indonesia | Sep 24 - Sep 28, 2025

C
Chase B.
Chicago, IL | Reviewed on Sep 30, 2025
Yuqqa & our driver Erwin made our trip to Bali so special. You will not be disappointed with Yuqqa as your Planner. Read more

Yuqqa & our driver Erwin made our trip to Bali so special.

You will not be disappointed with Yuqqa as your Planner.

Hotel Reviews
Puri Santrian
Denpasar
Arkamara Dijiwa Ubud
Bali
Activity Reviews
Experience Ketcak show
Experience Ketcak show
Indonesia

We liked the Kecak show. The first half was a slow build-up, but it gets really cool in the second half. Definitely a lot of fun.

Explore Nusa Penida Island - Full-Day Trip
Explore Nusa Penida Island - Full-Day Trip
Indonesia

The trip to Nusa Penida Island was enjoyable. I would have liked to have had another day to hit all the spots, but we hit the ones we wanted. If you want to see some of the secondary spots, a second day might be nice.

Vanilla Plantation Trekking at Dukuh Buahan Village
Vanilla Plantation Trekking at Dukuh Buahan Village
Indonesia

The Vanilla Plantation Trekking at Dukuh Buahan Village was great! I think anyone could do the trekking. Just having a little stamina is enough, and it’s a nice experience for any fitness level.

Local specialist: Yuqqa Macdalena
Yuqqa
Yuqqa Macdalena
Local specialist in Bali, Indonesia | Replied on Oct 01, 2025

Dear Chaase,

thank you so much for your kind words! 🌸 It truly makes me happy to hear that your time in Bali was so special and that Erwin and I could be part of creating those memories for you.

It was such a pleasure planning your trip, and I hope Bali will always hold a wonderful place in your heart. ✨

Wishing you many more beautiful journeys ahead and of course, you’re always welcome back to Indonesia! 🌺

Sunny greetings from Bali,
Yuqqa

Everything was wonderful. The entire experie...
Indonesia | Sep 6 - Sep 16, 2025

A
Anita R.
India | Reviewed on Sep 22, 2025
Everything was wonderful. The entire experience was well planned out.
The only drawback was planning for nusa penida for which the team generously provided a dinner at our resort the last day. Overall it was a fun trip.
Read more

Everything was wonderful. The entire experience was well planned out.
The only drawback was planning for nusa penida for which the team generously provided a dinner at our resort the last day. Overall it was a fun trip.

Hotel Review
La Joya Biu Biu Resort
Jimbaran
Local specialist: Yuqqa Macdalena
Yuqqa
Yuqqa Macdalena
Local specialist in Bali, Indonesia | Replied on Sep 25, 2025

Thank you so much, Anita! 🌸 I’m glad you enjoyed your trip and that everything was well planned. I appreciate your feedback about Nusa Penida, happy we could make it up with a special dinner. Wonderful to hear the overall experience was fun for you! :))

Warm greetings from Bali,
Yuqqa

Fantastic Bali and Komodo adventure
Indonesia | Aug 20 - Sep 4, 2025

Andrea
Andrea B.
Italy | Reviewed on Sep 05, 2025
Marc and KimKim organized just a perfect 14 days tour of Bali and Komodo! We loved everything: the accomodations, the tours and all all the guides were just amazing. Read more

Marc and KimKim organized just a perfect 14 days tour of Bali and Komodo!

We loved everything: the accomodations, the tours and all all the guides were just amazing.

Hotel Reviews
Lumbini villas

The bedroom villas are amazing, and the hotel itself is very nice in terms of structure and facilities. Food and cleanliness to be improved

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sudamala Resort, Seraya, Flores
Labuan Bajo

Great location, with beautiful sunrise and sunset views, fantastic snorkeling and excellent food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Sun of Granary
Gianyar – Bali

Beautiful and cozy hotel in the middle of the rice fields, just outside Ubud

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Munduk Heaven Luxury Villas

Peaceful hotel in a stunning location, perfect for 3-4 relaxing days in the Munduk area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit a local market & enjoy a cooking class
Visit a local market & enjoy a cooking class
Indonesia

The cooking class was a lot of fun and engaging. We learned quite a lot, including seven recipes with various sauces and desserts. It was really enjoyable, and my wife, the chef of the family, loved it.

Liveaboard Cruise: Discover Flores & Komodo
Liveaboard Cruise: Discover Flores & Komodo
Komodo Island

Fantastic day with many highlights: the views of Palau Padar, the Komodo dragons, the pink beach and the amazin Gili Lawa.

Quality of Experience
Guides, Drivers and Staff
Sunrise Trek to Mount Batur Summit
Sunrise Trek to Mount Batur Summit
Indonesia

The view from the top in amazing, and definetely worth the effort!

Quality of Experience
Guides, Drivers and Staff
Transport
Cultural Immersion and traditions at Rumah Desa
Cultural Immersion and traditions at Rumah Desa
Indonesia

We had low expectations, and we were pleasently surprised. The house that hosted us is fantastic, and we reallyfelt immersed for a few hours in the Balinese lifestyle, far from the chaos of the turistic locations

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sekumpul Waterfalls Adventure
Sekumpul Waterfalls Adventure
Indonesia

Very nice excursion in the wild; the waterfalls are beautiful and "enjoyable"

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Sep 09, 2025

Thank you, Andrea & Carlotta!

I’m really happy to hear that you enjoyed the accommodations, the tours, and especially the time with our guides. They always love sharing their knowledge and culture, and it means a lot to know it made your trip special. It was a real pleasure helping you discover Bali and Komodo, and I hope you’ll keep great memories of this experience for a long time.

All the best,
Marc

Amazing customized yet hassle-free holiday planning
Indonesia | Aug 7 - Aug 19, 2025

Mark
Mark M.
Spain | Reviewed on Aug 31, 2025
This was my first experience with KimKim and without any hesitation I can recemmend them to anyone looking to plan vacation and looking to do more than go to one hotel and lie on the beach for a week. We decided to to go to Indonesia and wanted a trip that included nature and wildlife, local cultre as well beach and pool time.
We worked with Caroline who was teriffic. Caroline made an initial proposal which was already great and we then suggested some changes like adding an initial visit to...
Read more

This was my first experience with KimKim and without any hesitation I can recemmend them to anyone looking to plan vacation and looking to do more than go to one hotel and lie on the beach for a week. We decided to to go to Indonesia and wanted a trip that included nature and wildlife, local cultre as well beach and pool time.
We worked with Caroline who was teriffic. Caroline made an initial proposal which was already great and we then suggested some changes like adding an initial visit to Sumatra to see Oranguntans and we upgraded one of the hotels as well as shifting our proposed dates. None of this phased Caroline and she quickly adapted our trip plan!
Our trip was wonderful. We staretd with jungle hikes to see Orangutans in Sumatra (and yes we saw many as well as other wildlife). Then Ubud in Bali where we walked the rice fields, kayaked across a crater lake, visited a monkey park and spent a day with a local family with whom we cooked, Learned about cultivating rice (and even ploughed a rice paddy) and much more (Water Palace, other temples, Art and crafts village etc.). In Sanur we spend a day on a Catamaran and then chilled out at a beach club before heading off to Labuan Bajo where we boarded a private boat that took us to Komodo Island to see the islands famous inhabitants (we saw almost a dozen dragons, lots of wild boar and even more deer, as well as orchids and other wildlife). On the way there the spectacle of fruit bats leaving the mangrove at dusk was incredible, the snorkeling was like swimming in an aquarium and seeing the manata rays glide along the ocean floor was the icing on the cake. After 2 days on the boat we were very happy to end our trip at the Ayana hotel in Lauban Bajo where we could relax for a day before heading home.
A trip of a lifetime that the whole family enjoyed. Logistics in Indonesia was also arranged by Caroline. We had amazing guides and drivers at each location who made sure we were always on time and offered us lots of insight into what we were seeing. The drivers were also flexible, accomodating last minute schedule changes made by us at a moments notice. Thanks for making this a great trip!

Hotel Reviews
Ayana Komodo Waecicu Beach Hotel

Just a wonderful hotel! Would definately come back here and can recommend to all. Our room was outstanding, large with a balcony which had two-directional views out to the ocean and over the forest. The bathrooms were also huge having both a shower and a large bath. The hotel facilities are amazing. the pools, the pier bar and other restaurants were all excellent. The hotel also offers local activities like snorkling and paddleboarding which were fun.

Authenticity & Character
Resort character - not so much local flair
Location
right on the water yet 8 minutes from the airport without that being a noise issue
Staff
Cleanliness & Comfort
The 101 Bali Oasis Sanur
Denpasar

This was a solid hotel in Sanur, a few blocks away from the beach. The beds were comfortable and the rooms were clean. The bathrooms were particularly small and each room had a balcony which was not really set up to sit out on since there were no chairs available. The pools were nice and the hotel breakfast was also good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Green field Ubud
Ubud

We loved this hotel and its location in Ubud is also great. The rooms and bathrooms are enormous. The staff are incredibly helpful and the views over the rice paddy are inspiring. The breakfast every morning was lovely and room service was excellent. Would definately recomment this hotel to others.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Trek in Gunung Leuser National Park
Trek in Gunung Leuser National Park
Bukit Lawang, North Sumatra

A reasonably strenuous walk through the jungle (its not flat landscape) but we quickly saw numerous Orangutans and other parimates as well. We then tubed back down the river to get back to our starting point where we then had a cold beer! Clearly one of the highlights of our trip!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Caroline Mauriès

The Trip we had was great and the guide and o...
Indonesia | Aug 11 - Aug 18, 2025

C
Cory P.
Denver, CO | Reviewed on Aug 28, 2025

The Trip we had was great and the guide and our guide was amazing. I very much appreciated Jessica and all the effort She put into planning our trip. I do have one question about our trip. our flights were canceled so we arrived a day late. This resulted in losing a day of guide service and a night in our hotel. I was wondering if we were able to cancel the that room as we notified Kim Kim over 24 hours before the original reservation. I was hoping that we may be able to see at least a partial refund on the reservation or the guide for the day we missed.

Local specialist: Jessica Soenandar
Jessica
Jessica Soenandar
Local specialist in Jakarta | Replied on Aug 30, 2025
Hi Cory, Thank you so much for your kind words! I’m really happy to hear that you had a great trip overall and that your guide made it such a memorable experience. I also truly appreciate your appreciation of the effort that went into planning, it means a lot. Regarding the missed hotel night and guide service, I completely understand how disappointing it must have been to lose that portion of your trip due to the flight cancellation. I do want to clarify that Kimkim’s cancellation policy... Read more

Hi Cory,

Thank you so much for your kind words! I’m really happy to hear that you had a great trip overall and that your guide made it such a memorable experience. I also truly appreciate your appreciation of the effort that went into planning, it means a lot.

Regarding the missed hotel night and guide service, I completely understand how disappointing it must have been to lose that portion of your trip due to the flight cancellation. I do want to clarify that Kimkim’s cancellation policy requires 2 months’ notice for refunds, while our local partners (hotels and guides) require at least 3 weeks’ notice. Since the arrangements had already been secured and prepared, we’re unfortunately unable to issue a refund for the unused services.

That said, as a gesture of goodwill, I’d be happy to waive our services fee from this trip and it will be refunded back to your credit card. While I hope it helps in some way, I’m truly glad that you were still able to enjoy the rest of your journey.. I’d love to help you again in the future and can always look at building in some extra flexibility should unexpected changes come up.

Warm regards,
Jessica

Trip of a lifetime!
Indonesia | Jul 13 - Jul 25, 2025

Petra
Petra M.
United Kingdom | Reviewed on Aug 26, 2025
We have just returned from the most unforgettable trip to Indonesia. This was the first time we used a travel agent to organize our trip, and I admit I was a bit nervous about how it would turn out. But what followed exceeded all our expectations—by far the best family holiday we have ever experienced!!!
At the planning stage, Laura and her team carefully guided us through various options for hotels and activities, taking the time to listen and understand exactly what we wanted. We had...
Read more

We have just returned from the most unforgettable trip to Indonesia. This was the first time we used a travel agent to organize our trip, and I admit I was a bit nervous about how it would turn out. But what followed exceeded all our expectations—by far the best family holiday we have ever experienced!!!
At the planning stage, Laura and her team carefully guided us through various options for hotels and activities, taking the time to listen and understand exactly what we wanted. We had several conversations with Laura to ensure our trip would be exactly tailored to our needs. She patiently answered every question, offering invaluable advice and tips on what to expect. Before we set off, she even created a WhatsApp group so we could stay connected during our journey—her dedication and care made us feel very supported.
Laura did an outstanding job!! Her organization was impeccable; she responded to our messages promptly and checked on us throughout our stay, making us feel genuinely cared for. Her attention to detail turned this trip into a once-in-a-lifetime experience!! The hotels were the most beautiful we have ever stayed in, and the adventure activities were very well organised. We were blessed to have two amazing drivers: Windy in Sumatra and Puja in Bali—both so warm, friendly, and welcoming. They ensured that we arrived on time for every activity and flight, making the entire experience smooth and safe.
I cannot recommend KimKim highly enough as a travel partner. Thanks to Laura and her incredible team, we experienced an holiday filled with wonder, excitement, and heartfelt moments. Truly, this was a holiday of an incredible lifetime that we will cherish forever!!!

Hotel Reviews
Puri Santrian
Denpasar

Very nice hotel by the beach. Staff were friendly and welcoming! Variety of pools located in different places were great. The food in the restaurant was delicious and there was a lot of variety especially at breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Menjangan Dynasty Resort - CHSE Certified
Pejarakan

Wow, what an absolutely breathtaking hotel! We stayed for 4 unforgettable nights and truly didn't want to leave. Nestled in the most stunning spot in north Bali, this place felt like a hidden gem. Our stay in the Cliff Tent Pool Villa right by the shimmering sea was nothing short of magical. The villa was beautifully designed, and every tiny detail was thoughtfully cared for, creating a space that felt truly special and welcoming. The hotel restaurant was simply incredible! The variety on the menu was extensive, and every dish we tried was bursting with flavor and passion. The staff were genuinely wonderful—so warm, welcoming, and friendly, making us feel right at home. The surrounding grounds were immaculately maintained and spotless, adding to the overall serenity and beauty. We fell deeply in love with this hotel and, genuinely, didn’t want to leave this paradise!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arya Arkananta Resort & Spa
Ubud

The hotel is amazing!! When you first get to the parking lot, a golf cart will pick you up and take you to the hotel, which is just about a 5-minute ride. The hotel is set right in the middle of rice fields, making it feel really authentic. We stayed in a bungalow-style room located by the pool which was clean and spacious. All the staff were super welcoming and friendly and the food at the restaurant was incredible!! We were very lucky to have a massage in the spa, a little treat from our travel agent. It was very nice!!

Authenticity & Character
The hotel has a lot of character because of its location, and it’s really nicely decorated and well maintained.
Location
Hotel located in the middle of rice fields. Great location as not far from Ubud town centre
Staff
Staff were very welcoming and friendly
Cleanliness & Comfort
Very clean hotel
Wisma Leuser Sibayak
Bukit Lawang

Good accommodation! Basic rooms with everything you need before going on the jungle trip. Food in the restaurant was great and the staff were friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Experience Snorkeling in Menjangan
Experience Snorkeling in Menjangan
Pemuteran, Bali

This was genuinely the most incredible snorkeling experience we've ever had! We stopped twice to explore the vibrant underwater spots around the island of Menjangan—each more breathtaking than the last—before sharing a delicious lunch on the island itself. The fish and coral were so bursting with colour and life that it took our breath away; we even had the chance to spot a turtle! It was truly unforgettable and absolutely stunning. One of our guides had a GoPro, capturing our underwater moments in videos and photos, which we were so grateful to be able to purchase afterward. We higly recommend this trip—an adventure that will stay with us forever!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Family Rafting Adventure on the Ayung River
Private Family Rafting Adventure on the Ayung River
Ubud, Bali

Thrilling experience! The scenery down the river was beautiful! Our guide who took us on this trip was very welcoming, friendly and funny!

Quality of Experience
Guides, Drivers and Staff
Transport
Trek Leuser Park (overnight in tent) day 1
Trek Leuser Park (overnight in tent) day 1
Bukit Lawang, North Sumatra

What an unforgettable experience!! We had the most wonderful time ever! Witnessing orangutans in their natural habitat was truly breathtaking! Our guides for the two-day trek were incredibly funny and made the whole experience so much fun. They thoughtfully provided us with food during the day and genuinely looked after us, throughout every step. After five hours of trekking, we finally arrived at the jungle camp, where we were warmly greeted by our amazing guide Windy. She was absolutely incredible, helping us settle in for the night. The evening meal was absolutely delicious and filled us with joy!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuqqa Macdalena
Yuqqa
Yuqqa Macdalena
Local specialist in Bali, Indonesia | Replied on Aug 29, 2025
Dear Petra, Thank you so much for your wonderful words! 🌺 We’re truly delighted to hear that your family’s holiday in Indonesia exceeded expectations and became such a memorable experience. It was a real pleasure to plan every detail together with you, and I’m so glad that both the hotels and activities brought joy to your trip. We’ll be sure to pass along your kind words to Windy and Puja as well, they will be so happy to know they made your journey special. Your recommendation means a... Read more

Dear Petra,

Thank you so much for your wonderful words! 🌺 We’re truly delighted to hear that your family’s holiday in Indonesia exceeded expectations and became such a memorable experience. It was a real pleasure to plan every detail together with you, and I’m so glad that both the hotels and activities brought joy to your trip.

We’ll be sure to pass along your kind words to Windy and Puja as well, they will be so happy to know they made your journey special.

Your recommendation means a lot to us, and we’d love to welcome you and your family back one day for another adventure in Indonesia!

Warmest greetings,
Laura & Team

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.