Profile photo for Helena Fernández
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active 7 hours ago

Helena Fernández

I love traveling and discovering the highlights and secrets that every place has. And I am happy when I can share it with other people who want to experience it too.
I'm in love with my country, Spain, where we have anything you think of, be it culture, landscapes, architecture or gastronomy.

What places and activities do you specialize in?

"Personalized itineraries in Spain and Portugal to discover the stories which are hidden around every corner, between the oldest or the most modern buildings, what the locals know well."

How did you get involved in travel?

"I've traveled with my parents since childhood to a lot of places throughout Spain and, from that, I've always had the curiosity to visit new places and to find their strong points, popular and turistic or more local places.
When I grew up, I surrounded myself with friends with the same travel ideas, and I began to explore Spain in a different way and also began to go abroad to see other countries and all their opportunities. I've been to Portugal, France, UK, Italy, Croacia, some Greek island, Tunicia, United States, Mexico, Dominican Republic and Jamaica but I want more!"

Please share a unique travel experience you will never forget.

"A travel through the west part of Zamora and Salamanca, in Spain. This area has a lot of little cities and beautiful villages with castles and churches not seen anywhere else. And wandering around their little streets and going from one town to another through picturesque and narrow roads, enjoying the landscape and the stone little bridges, rivers and waterfalls that you find in your path, hardly crossing another vehicle along the way, is a wonderful experience. And the cruise by the river in Douro National Park it's a plus."

Helena is part of the following groups: Portugal Travel Agents, Spain Travel Agents, Spain Family Travel Agents
Top itineraries and travel advice
Family itineraries
Luxury itineraries
Road trip itineraries

Recent trip reviews for Helena

Helena was great to deal with . She answered...
Spain | Aug 30 - Sep 6, 2025

Adriane
Adriane Y.
Newark, NJ | Reviewed on Sep 10, 2025
Helena was great to deal with . She answered questions in a timely manner. She chose good local tours for us. The tour also gave us plenty of independence. The transportation was always on time. Read more

Helena was great to deal with . She answered questions in a timely manner. She chose good local tours for us. The tour also gave us plenty of independence. The transportation was always on time.

Hotel Reviews
H10 Urquinaona Plaza
Barcelona

Solid hotel. Good location. Nice staff. Pigeons kept drinking out of the pool which was a bit weird.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Montcada Boutique Hotel
Barcelona

Hotel worked with us to get in a little bit earlier than we needed. This was great because we were exhausted from flights. The beds were so comfortable. The rooms were nice. The hotel bar area had a great view . We wished there was a pool or a hot tub that was hot. (Americans like hot hot tubs).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Catamaran Trip around Mallorca with Snorkeling or Paddleboarding
Catamaran Trip around Mallorca with Snorkeling or Paddleboarding
Mallorca

The staff had their act together. They cleaned up from last tour and got us on the water. The water is so so beautiful. Drinks were meh . Decent but quite expensive for what they were. The white sangria was delicious. The snacks were ok. I asked for a vegetarian meal but didn't get it. They said my name wasn't on the list. But they did throw a veggie dog on a plate for me.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Mallorca's Oldest Winery: A Journey Through Tradition & Taste
Visit Mallorca's Oldest Winery: A Journey Through Tradition & Taste
Spain

Loved this tour and the owner of the 2nd winery made it special for us. Our friends got engaged!!

Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona Uncovered: From Gothic Streets to La Sagrada Familia
Barcelona Uncovered: From Gothic Streets to La Sagrada Familia
Barcelona

By far my hightlight was La Sagrada Familia! The tour guide was so thorough and the whole experience was magical and emotional. I don't recall his name but he was a 10.

Quality of Experience
Guides, Drivers and Staff
Transport
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona

The tour guide was very nice and engaging

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Sep 16, 2025
Hi Adriane, Thank you for sharing your experience!
I am glad you enjoyed the tours, the flexibility of the itinerary, and the smooth transportation. It is wonderful to hear that La Sagrada Familia and the winery visit stood out as highlights of your trip.
I also appreciate your comments about the catamaran snacks and the vegetarian meal that we requested. I will follow up with our partners to ensure these details are handled more carefully in the future. It would be a pleasure to plan... Read more

Hi Adriane,

Thank you for sharing your experience!
I am glad you enjoyed the tours, the flexibility of the itinerary, and the smooth transportation. It is wonderful to hear that La Sagrada Familia and the winery visit stood out as highlights of your trip.

I also appreciate your comments about the catamaran snacks and the vegetarian meal that we requested. I will follow up with our partners to ensure these details are handled more carefully in the future.

It would be a pleasure to plan another adventure for you, discovering more of Spain, or exploring Portugal, Italy, or Morocco next time.

Warmest regards,
Helena

An unforgettable vacation thanks to Helena and the Kim Kim team
Spain | Aug 30 - Sep 4, 2025

Andrea
Andrea R.
Islip, NY | Reviewed on Sep 05, 2025
Helena did an amazing job with the entire vacation from beginning to end. My boyfriend proposed on one of the excursions and later informed me how helpful everyone was. The entire trip ran smoothly and it was unforgettable for me and everyone involved. We were a bigger group on 8 people and all the transfers to and from hotels and airports were seamless. The excursions she chose were unique, amazing and comfortable. We did not feel like sardines being ushered around with a group of people. We... Read more

Helena did an amazing job with the entire vacation from beginning to end. My boyfriend proposed on one of the excursions and later informed me how helpful everyone was. The entire trip ran smoothly and it was unforgettable for me and everyone involved. We were a bigger group on 8 people and all the transfers to and from hotels and airports were seamless. The excursions she chose were unique, amazing and comfortable. We did not feel like sardines being ushered around with a group of people. We had an amazing in all of Spain. The location of the hotels were phenomenal and very clean. We honestly had a trip of a lifetime. This is my second time booking with Kim Kim and I honestly recommend it to everyone. Helena and the Kim Kim team have exceeded my expectations with every vacation. Thank you to everyone involved in my proposal, it was truly magical and unforgettable.

Hotel Reviews
H10 Montcada Boutique Hotel
Barcelona

Amazing location, beautiful view, staff was very helpful and pristinely clean bathroom.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Melia Palma Bay
Palma de Mallorca

Amazingly clean and spacious, staff was very helpful and breakfast was amazing every morning.

Authenticity & Character
Location
A little far away from town but I enjoyed the pool and the comfort of the rooms.
Staff
Cleanliness & Comfort
Activity Reviews
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Barcelona Uncovered: From Gothic Streets to La Sagrada Familia
Barcelona Uncovered: From Gothic Streets to La Sagrada Familia
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Mallorca's Oldest Winery: A Journey Through Tradition & Taste
Visit Mallorca's Oldest Winery: A Journey Through Tradition & Taste
Spain

THIS WAS AN UNFORGETTABLE EXPERIENCE!!! The food alone is worth coming here. The wine was amazing!! And a perfect spot for a proposal. You can tell the owner does this for the love of wine and not profit. They truly love what they do and want to share all their knowledge with you. This is a place I will be coming back for years to come.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Trip around Mallorca with Snorkeling or Paddleboarding
Catamaran Trip around Mallorca with Snorkeling or Paddleboarding
Mallorca

The staff was great and the crystal clear blue water was amazing! There was plenty of space for everyone to have fun and you didn't feel like you were packed on a boat. Will definitely recommend to anyone visiting Mallorca.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Sep 16, 2025

Hi Andrea,

What a joy to read your review!
I am so happy your trip to Spain was unforgettable and that your proposal turned out so magical. ✨
It was a pleasure to plan such special moments for you and your group, and I am glad the hotels, transfers, and excursions worked so smoothly for everyone.
I look forward to helping you create your next adventure—whether in another corner of Spain, or perhaps in Portugal, Italy, or Morocco.

Warmest regards,
Helena

Great service provided by Kim Kim as always! ...
Spain | Aug 16 - Aug 24, 2025

J
Janki Nitin P.
Ashburn, VA | Reviewed on Aug 26, 2025
Great service provided by Kim Kim as always! We had a great time and our itinerary was planned perfectly according to our needs and requirements. We loved the whole experience and look forward to using Kim Kim again for our future travels.
Thank you
Rajan and Janki
Read more

Great service provided by Kim Kim as always! We had a great time and our itinerary was planned perfectly according to our needs and requirements. We loved the whole experience and look forward to using Kim Kim again for our future travels.
Thank you
Rajan and Janki

Hotel Reviews
The Barcelona EDITION
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Urban
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Aug 26, 2025

Hi Rajan and Janki,

Thank you so much for your kind words! I am delighted that your itinerary fit your needs so well and that you enjoyed the whole experience.
It was a pleasure helping to plan your trip, and I look forward to creating your next adventure—whether in Italy, Morocco, or other beautiful parts of Spain or Portugal.

Warmest regards from me, Helena, and the Espíritu Travel team!

Beautifully Planned, Wonderfully Experienced - Sister Trip to Portugal
Portugal | Jul 27 - Aug 2, 2025

Eden
Eden C.
Ashburn, VA | Reviewed on Aug 04, 2025
I wanted to treat my sister to our first European vacation, and I’m so glad I chose KimKim to help make it unforgettable!
We decided on Portugal but weren’t sure where to begin—thankfully, our travel specialist Helena made the process seamless. She listened closely to how we like to travel, accommodated our dietary needs, and crafted an itinerary that perfectly suited us. Every hotel was well-located, and each experience felt personal and thoughtful.
We split our time between Porto and... Read more

I wanted to treat my sister to our first European vacation, and I’m so glad I chose KimKim to help make it unforgettable!
We decided on Portugal but weren’t sure where to begin—thankfully, our travel specialist Helena made the process seamless. She listened closely to how we like to travel, accommodated our dietary needs, and crafted an itinerary that perfectly suited us. Every hotel was well-located, and each experience felt personal and thoughtful.

We split our time between Porto and Lisbon, starting with a walking tour in Porto led by the amazing Elena. She was warm, knowledgeable, and made our first day so memorable—snapping great photos and sharing local insights. Helena also planned a food tour that introduced us to authentic Porto cuisine we’d never have found on our own. Unfortunately, I can't remember our tour guide's name for the food tour, but he also did a great job.

One of the absolute highlights was our trip to the Douro Valley with João, our incredible driver. I think he has to be one of the loveliest people I’ve ever met. I really could go on and on about how wonderful he was, but I’ll just say that our trip with João was a top highlight of the whole vacation. We learned so much about Portugal chatting with him and we were treated with such kindness. We really felt welcome, like we were family. I could not have asked for a better person to help us explore Porto. He also drove us from Porto to Lisbon, making amazing stops in Aveiro and Nazaré—where he got us local pastries, espresso, and secured a table at Pangeia by the Sea, our best meal of the trip.

In Lisbon, we had a fantastic tour with José, who not only showed us hidden photo spots but went the extra mile by walking us to a special lunch spot, recommending a great dish and wine, and ensuring the staff took excellent care of us. So thoughtful and above and beyond!

When nearby fires forced an itinerary change, communication through the travel app was prompt and seamless. Our hiking guide, Sonia, quickly adjusted our last day, turning it into a rich experience. She took us to Sintra, arranged castle tickets, introduced us to local treats, and even made brownies for my sister’s birthday! She ended the day by driving us to the famous Pastéis de Belém so we wouldn’t miss out on the locals’ favorite.

Every moment felt curated with care. My sister absolutely loved her birthday trip, and I’m so grateful to Helena, Elena, João, José, and Sonia for making it so special. We’ll definitely use KimKim again!

Activity Reviews
Private Guided Visit of Porto
Private Guided Visit of Porto
Porto

. Our tour guide, Elena, was wonderful! Not only was she knowledgeable, and we learned a lot but we also had fun and she took so many memorable pics for us. She made our first day in Porto a great one!

Quality of Experience
Guides, Drivers and Staff
Transport
There was no actual transport for this tour, as it was a walking tour.
Explore Porto's Culinary Scene and Bolhao Market
Explore Porto's Culinary Scene and Bolhao Market
Porto

The tour was a fantastic experience, that exposed us to the wonderful world of Porto cuisine. We were shown classic restaurant locations, that we certainly wouldn’t have been about to find on our own. So much fun, and a unique experience. Unfortunately, I can't remember our tour guides name but he was great!

Quality of Experience
Food
Guides, Drivers and Staff
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Our driver, João, was incredible! Traveling with him was the highlight of the trip. He even talked about the NBA with my sister, which is one of her favorite things to chat about! Also, we enjoyed meeting Carla who gave us a tour of the Quinta Da Pacheca winery. She was fantastic and also had us laughing the whole time :)

Quality of Experience
Guides, Drivers and Staff
Transport
Just having a kind person to chat with on the long drive was a highlight. I like to chat, and I learned so much about Portugal from João.
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Aveiro
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Aveiro
Portugal

This day was the one I was most concerned about (just because it would be a long day on the road) and it turned out to be a highlight of the trip! Nazaré was absolutely beautiful and Aveiro was lovely as well. But mostly it was chatting with João, understanding more about Portugal and seeing how we are all connected no matter where we grew up, that made the day special for my sister and I.

Quality of Experience
Guides, Drivers and Staff
Transport
Everything was great! Just hire more people like João, and everyone will be sure to have a great trip :)
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

José was a fantastic tour guide. He found some special and unique spots for us to take pictures while also sharing the rich history of Lisbon. The highlight was a small lunch spot he recommended for the Red Vinho Verde that is a unique experience in Lisbon. José could have just pointed us in the right direction for the restaurant, but no, he took it a step further and walked us over to the restaurant, gave us the best recommendation to order and actually spoke to the staff to make sure they took care of us and we had the best experience. Just above and beyond what we could have expected.

Quality of Experience
Guides, Drivers and Staff
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

Sonia was a fanstic tour guide! She shaped a comprehensive experience to make up for a minor change in the itinerary. While in Sintra, she bought us tickets to the National Castle there, she took us to get a classic pastry and latte (which is always a plus), and she showed us other beautiful parts of Lisbon. She even made my sister brownies because she knew it was her birthday! So kind! She even heard me talking about where to get the best Pastel de Nata and let me know that the locals prefer the Pastéis de Belém, so she drove us to the location where they are made to make sure we tried it before we left. It turned out to be such a great day, even with the minor hiccup in the schedule.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Aug 06, 2025

Hi Eden,

Thank you so much for your lovely feedback!
I am delighted that your trip with your sister turned into such a special adventure. It is wonderful to hear how Elena, João, José, and Sonia made your experience personal and memorable—I will make sure they hear your kind words.

I am also glad we could keep things smooth when plans had to change, and that your sister’s birthday was celebrated with care.

I would love to help you plan your next trip whenever you are ready. 🤩

Warmest regards,
Helena

Everything was amazing! It was a family vacat...
Portugal | Jul 6 - Jul 15, 2025

Mindy
Mindy H.
Kansas City, MO | Reviewed on Jul 16, 2025
Everything was amazing! It was a family vacation of a lifetime. Seeing 3 completely different regions of Portugal inside and out was epic and so memorable and we have the photos and videos to hold onto for life. All of the tours booked represented a wide variety of activities to do both on land and sea. We would recommend anyone to use Helena for booking a trip for themselves! The promptness and organization was top notch and made our trip far less stressful for us! Read more

Everything was amazing! It was a family vacation of a lifetime. Seeing 3 completely different regions of Portugal inside and out was epic and so memorable and we have the photos and videos to hold onto for life. All of the tours booked represented a wide variety of activities to do both on land and sea. We would recommend anyone to use Helena for booking a trip for themselves! The promptness and organization was top notch and made our trip far less stressful for us!

Hotel Reviews
Belmar Spa & Beach Resort
Lagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Carlton Madeira
Funchal
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel is a bit older, bathrooms are not as new/modern as we would have preferred and beds were not super comfortable, all that aside the views were wonderful and a 20 minute walk from the town!
BessaHotel Liberdade
Lisboa

Modern, clean, great location to walk around, great breakfast, bar, pool and gym!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dolphin-Watching Tour
Dolphin-Watching Tour
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Algarve Kayaking Trip to Benagil Caves
Algarve Kayaking Trip to Benagil Caves
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Funchal Sunset Cruise Experience
Funchal Sunset Cruise Experience
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class with Local Products
Cooking Class with Local Products
Madeira
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Monte Toboggan Experience by Tuk-Tuk
Monte Toboggan Experience by Tuk-Tuk
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Introducing Funchal - Food & Cultural Tour
Introducing Funchal - Food & Cultural Tour
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover Sintra and Quinta de Regaleira
Discover Sintra and Quinta de Regaleira
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon Roots, Food & Cultural Walk
Lisbon Roots, Food & Cultural Walk
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Portugal
Quality of Experience
Guides, Drivers and Staff
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Jul 30, 2025

Hi Mindy,

Thank you so much for your kind words! I am happy to hear that your family had such a memorable experience discovering the different sides of Portugal. It is wonderful to know that the variety of activities made the trip enjoyable and that I helped to make it stress-free for you. 🤩

Whenever you are ready for your next adventure—whether in Portugal, Spain, Italy, or Morocco—I would be happy to help make it just as special.

Warmest regards,
Helena

Wonderful overview of the Spanish Basque Country!
Spain | Jun 22 - Jul 5, 2025

J
Julie B.
Seattle, WA | Reviewed on Jul 07, 2025
We had such a wonderful trip as set up by Helena! Communication was seamless - she and the support crew responded quickly to adjust plans when needed. We enjoyed our local tour guides - Audrey in Paris, Miguel D. in Barcelona, and Diego in San Sebastian - as well as the pintxos tour in San Sebastian led by Erica and cooking lesson in Barcelona led by Mariángeles. Of special note, Jaime curated a truly enjoyable tour of the Basque Country coastal towns from San Sebastian to Bilbao, and... Read more

We had such a wonderful trip as set up by Helena! Communication was seamless - she and the support crew responded quickly to adjust plans when needed. We enjoyed our local tour guides - Audrey in Paris, Miguel D. in Barcelona, and Diego in San Sebastian - as well as the pintxos tour in San Sebastian led by Erica and cooking lesson in Barcelona led by Mariángeles.

Of special note, Jaime curated a truly enjoyable tour of the Basque Country coastal towns from San Sebastian to Bilbao, and Stepan led us on a super fun hike and seakayak Costa Brava experience. Those two days were our favorites!

Thank you Helena!

Hotel Review
NH Collection San Sebastián Aránzazu
San Sebastian

Really nice hotel in a quiet location - long-ish walk from old town but great access to interesting neighborhoods and a slightly less crowded beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer  {{start_location}} to {{end_location}} via Coastal Route
Private Transfer {{start_location}} to {{end_location}} via Coastal Route
Spain

Wonderful guide, beautiful and interesting countryside, really fun time soaking up the atmosphere, sampling at a winery, and eating a wonderful lunch. Enjoyed every aspect of this as curated by our guide, Jaime.

Quality of Experience
Guides, Drivers and Staff
Transport
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Spain

Really great guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Jul 08, 2025
Hi Julie, Thank you so much for your thoughtful and detailed review! 😊 I am so glad to hear that everything went smoothly and that you enjoyed the guides and experiences. The coastal tour with Jaime and the Costa Brava adventure with Stepan are truly special ones, and I am thrilled they stood out for you.
I am also happy to know how much you appreciated the knowledge and enthusiasm of all your guides, they will be delighted to hear your kind words.
It was a real pleasure helping you craft... Read more

Hi Julie,

Thank you so much for your thoughtful and detailed review! 😊

I am so glad to hear that everything went smoothly and that you enjoyed the guides and experiences. The coastal tour with Jaime and the Costa Brava adventure with Stepan are truly special ones, and I am thrilled they stood out for you.
I am also happy to know how much you appreciated the knowledge and enthusiasm of all your guides, they will be delighted to hear your kind words.

It was a real pleasure helping you craft this trip, and I hope the memories of your time in Spain will stay with you for years to come.

Warmest regards,
Helena

Trip to Portugal and Helena's wonderful trip planning!
Portugal | May 10 - May 17, 2025

L
lisa s.
Denver, CO | Reviewed on Jun 02, 2025
Helena really was amazing and I loved the trip she planned for my family and I in Portugal. We visited Porto, Lisbon and Algarve. Just a few comments: I would have liked a little more communication after I paid the trip fees. I didn't realize I was supposed to download a travel app (which I wasn't able to do while I was in Europe for some reason), but thankfully my husband was able to do so. I also didn't realize that I never received detailed itinerary (like times and places to meet for... Read more

Helena really was amazing and I loved the trip she planned for my family and I in Portugal. We visited Porto, Lisbon and Algarve. Just a few comments: I would have liked a little more communication after I paid the trip fees. I didn't realize I was supposed to download a travel app (which I wasn't able to do while I was in Europe for some reason), but thankfully my husband was able to do so. I also didn't realize that I never received detailed itinerary (like times and places to meet for excursions), so we actually missed the first excursion planned and I was a bit stressed out. This was a miscommunication and while I take some blame for not understanding the process as a first time Kim Kim user, it would have been nice to have more communication about this. Also, it would have been nice to know a 24/7 phone number for Kim Kim ahead of time in case of emergency...it took us some time to find numbers/emails while frantic about the itinerary when we first arrived after a long trip of travel to the destination.

One of the 3 hotels I stayed at needed significant renovations (which was agreed to by the staff) and the service was lacking for a 5 star hotel. Also, a second excursion was cancelled due to a prearranged bicycle race that shut down the roads (you would think that the excursion provider would have notified the travel agency ahead of time about this).

However, enough about the critiques...this trip was truly amazing and one that I will never forget in my lifetime and my family members agree. I would definitely use Kim Kim again for my next trip and I would definitely use Helena again for my future planning. We Loved the hotel in Lisbon and Porto and the excursions and transportation planned were awesome picks! I truly want to thank Helena for everything.

Hotel Reviews
Cascade Wellness Resort
Lagos

Not to the standards of a 5 star hotel. The 2 bedroom apartments needed renovation. The first room they booked us in was extremely dirty. Cigarette butts on the stairwell from the patio going to the roof top. Stains on the carpet and the chairs and couch. The entire apartment needed updating (which staff admitted to). Location was decent.

Authenticity & Character
Location
Near amazing water views and walking paths (not beaches or direct access to the water though)
Staff
Cleanliness & Comfort
The rooms
Pestana Porto - A Brasileira
Porto

Great location. Wonderful hotel. I would stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada de Lisboa, Praça do Comércio - Monument Hotel
Lisbon

Amazing hotel. Amazing breakfast. Great steakhouse (Rib). Great location. Wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Car was a little small for our group so we were cramped
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Portugal

It was really great as it followed the Tram 28 destinations...but I do feel like we missed quite a bit of the city. Could have been longer and cover more areas.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Jun 05, 2025
Hi Lisa, Thank you for taking the time to share your detailed feedback about your recent trip to Portugal. I am delighted that your trip to Portugal was amazing and that you enjoyed everything. It is wonderful to know that you would consider working with me and kimkim again. I want to sincerely apologize for any confusion or stress caused by the miscommunication regarding the travel app, detailed itinerary, and emergency contact numbers. I will ensure clearer communication for future... Read more

Hi Lisa,

Thank you for taking the time to share your detailed feedback about your recent trip to Portugal.

I am delighted that your trip to Portugal was amazing and that you enjoyed everything. It is wonderful to know that you would consider working with me and kimkim again.

I want to sincerely apologize for any confusion or stress caused by the miscommunication regarding the travel app, detailed itinerary, and emergency contact numbers. I will ensure clearer communication for future travelers. I also appreciate your feedback on the Lagos hotel and the canceled excursion, and I will address these concerns with our partners.

Your insights are invaluable, and I am grateful for the opportunity to plan your trip. I hope to assist you with another unforgettable adventure in the future.

Warm regards, 🌞
Helena Fernández

This was a very well planned and executed tri...
Spain | Apr 12 - Apr 19, 2025

Ritu
Ritu T.
Newark, NJ | Reviewed on Apr 23, 2025
This was a very well planned and executed trip by Helena/Kimkim! Thank you!,
Both hotels (particularly Mercer in Barcelona) were excellent.
Guides particularly Farhan and Danny were SUPERB!
Danny( Barcelona walking tour guide)in particular was among the best we have ever had.Very Knowledgable, interesting, friendly and patient.
All pick ups and drop offs were seamless. Thank you for a WONDERFUL trip!
Read more

This was a very well planned and executed trip by Helena/Kimkim! Thank you!,
Both hotels (particularly Mercer in Barcelona) were excellent.
Guides particularly Farhan and Danny were SUPERB!
Danny( Barcelona walking tour guide)in particular was among the best we have ever had.Very Knowledgable, interesting, friendly and patient.
All pick ups and drop offs were seamless. Thank you for a WONDERFUL trip!

Hotel Review
Mercer Hotel Barcelona
Barcelona

Great location, superb ambience, fantastic breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Flamenco Experience
Flamenco Experience
Spain

Shabby venue, performance was unexciting and did not feel authentic. No introduction or explanation of performance given..

Quality of Experience
Private Visit of Barcelona & La Sagrada Familia
Private Visit of Barcelona & La Sagrada Familia
Barcelona

Amazing experience with guide Danny! He was so well informed, witty and made the history very interesting.he kept the tour engaging from start to finish. He made La Sagrada Familia come alive. Highly recommend!,

Quality of Experience
Guides, Drivers and Staff
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

Had a wonderful experience with our guide,Ferran. Had great insights and answered all our questions and kept tour engaging.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Apr 23, 2025
Hi Ritu, Thank you so much for your thoughtful review! I am delighted to hear that you enjoyed your trip and that the hotels and guides exceeded your expectations. I will be sure to share your kind words with Dani and Ferrán—they will be happy to know they made such a lasting impression. I also appreciate your feedback about the flamenco experience. I will follow up with our local partners to ensure this activity better aligns with expectation in the future. It is wonderful to hear that... Read more

Hi Ritu,

Thank you so much for your thoughtful review! I am delighted to hear that you enjoyed your trip and that the hotels and guides exceeded your expectations. I will be sure to share your kind words with Dani and Ferrán—they will be happy to know they made such a lasting impression.

I also appreciate your feedback about the flamenco experience. I will follow up with our local partners to ensure this activity better aligns with expectation in the future.

It is wonderful to hear that the seamless organization, from pickups to the itinerary, contributed to a memorable experience. Thank you for allowing me to be a part of your journey!

I look forward to helping you plan your next adventure when the time comes. More of Spain, or Portugal, Italy, and Morocco, there are plenty of adventures ahead!😉

Warmest regards,
Helena - Espíritu Travel

All the local guides were amazing - excited t...
Spain | Mar 23 - Apr 8, 2025

M
M J.
Canada | Reviewed on Apr 15, 2025
All the local guides were amazing - excited to speak about their city and history. The hotels were good choices as well. We were not prepared for the congestion in parking in four cities and wonder if travelling by train or bus would have been a better option for us. We had trouble getting taxis at the horse show and flamenco show and wondered if there was a way you could have addressed this. Are shows offered in the day or could we have booked a taxi in advance? We didn't have time -... Read more

All the local guides were amazing - excited to speak about their city and history.

The hotels were good choices as well.

We were not prepared for the congestion in parking in four cities and wonder if travelling by train or bus would have been a better option for us.

We had trouble getting taxis at the horse show and flamenco show and wondered if there was a way you could have addressed this. Are shows offered in the day or could we have booked a taxi in advance?

We didn't have time - one week only - to go over the whole itinerary and prepare for the trip. This should be sent at least a month ahead.

Activity Reviews
Private Guided Visit of Córdoba
Private Guided Visit of Córdoba
Spain

Great guide - interesting and knowledgable.

Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

Excellent. Would have liked to learn more about the history of flamenco and how it is part of Spanish culture.

Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Spain

Great guide and tour

Ronda Wine Experience
Ronda Wine Experience
Spain

Mostly was a promo for this brand of wine. Shorter than expected and of course, nothing was happening as we were out of wine production season.

Quality of Experience
Seville Culinary Experience
Seville Culinary Experience
Seville

This was excellent. A fun group and great guide.

Quality of Experience
Food
Visit an Andalusian Olive Oil Estate
Visit an Andalusian Olive Oil Estate
Spain

We thought we would see production underway but nothing was working or happening.

Quality of Experience
Guides, Drivers and Staff
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

very interested talk and tour

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Apr 23, 2025
Hi Mary, Thank you for sharing your feedback! I am so glad you enjoyed the local guides and found the hotels to be well-chosen. It is wonderful to hear that experiences like the culinary tour and flamenco show stood out. I appreciate your comments about transportation and timing. Parking and taxi availability can be challenging, and I’ll work to address these concerns in future planning, including exploring pre-arranged options. While the overall itinerary was shared earlier, I understand... Read more

Hi Mary,

Thank you for sharing your feedback! I am so glad you enjoyed the local guides and found the hotels to be well-chosen. It is wonderful to hear that experiences like the culinary tour and flamenco show stood out.

I appreciate your comments about transportation and timing. Parking and taxi availability can be challenging, and I’ll work to address these concerns in future planning, including exploring pre-arranged options. While the overall itinerary was shared earlier, I understand how having detailed timings and directions further in advance would have helped, and I’ll ensure this is improved.

Thank you again for your thoughtful insights—they’ll guide us in refining future trips.
I would be delighted to help plan another adventure for you, in Portugal, Italy, or Morocco, or other areas of Spain.

Warmest regards, 😊
Helena

Great combination of guided tours and free time to explore
Spain | Mar 23 - Apr 3, 2025

Dan
Dan C.
Culver City, CA | Reviewed on Apr 05, 2025
We had a great time visiting Barcelona and the Canary Islands. We had a long list of points of interest in each location and our coordinator Helena did a great job helping us consolidate and organize everything into a few guided tours while still including enough free time for us to rest and explore on our own. Our itinerary included multiple walking tours and a cooking class in Barcelona, walking, trike, and ATV tours in Tenerife, and two full days of private tours in Lanzarote. It was a big... Read more

We had a great time visiting Barcelona and the Canary Islands. We had a long list of points of interest in each location and our coordinator Helena did a great job helping us consolidate and organize everything into a few guided tours while still including enough free time for us to rest and explore on our own. Our itinerary included multiple walking tours and a cooking class in Barcelona, walking, trike, and ATV tours in Tenerife, and two full days of private tours in Lanzarote. It was a big help to have all of our hotels coordinated ahead of time and when there was any questions during the trip the local team with Espiritu Travel was quick to respond by text. This is our second trip booked through Kimkim, but the first time we've used the Trip Planner app which was a nice addition to centralize our itinerary and communication with the team.

One thing that could have been improved was communication around transportation. There were a couple of transfers that were not scheduled ahead of time and we had to figure out for ourselves which wasn't made clear in our itinerary (one pickup from the airport and pickup/drop-off for the ATV tour which was available through the company but hadn't been booked). A couple of times we had to ask for clarification or details for the next day's activities even though the itinerary said these details would be updated ~24hrs before the event. We understand the details are sometimes in flux until the last minute, but this was a source of stress a few times throughout the trip.

Two out of three of our hotels were very nice, but we found one of them (in Tenerife) to be poor quality and not to our liking. We went with the initial recommendations, but we now know for next time to be more specific in what we're looking for in a hotel booking.

As with all travel, there were a few hiccups such as transportation and changes in schedule due to cancellations, but we really appreciate the work Kimkim puts into planning on our behalf. We have and will continue to recommend Kimkim to anyone planning an international trip.

Hotel Reviews
Sandos Papagayo Beach Resort
Yaiza

We enjoyed our stay here, but it wasn't outstanding. The room was nicely decorated and featured a private balcony with a nice view, and the staff was friendly and helpful. Only downside was that we would have preferred a king size bed instead of 2 twins pushed together, and the pillows were lumpy and uncomfortable. A light fixture in our room had loose wiring but maintenance was quick to repair it when we asked. The food at the breakfast buffet was ok and we found some great local cuisine within walking distance of the hotel. The hotel does offer a bus to and from the nearby Marina area but the times were not convenient so we took taxis to and from which was easy enough to manage. The hot tub was barely heated so we weren't able to use it and we didn't spend any time in the pool, but we did make use of the rooftop mini-golf course which was fun. We tried to use the provided air hockey tables in the game area but they were both broken and ate our coins.

Authenticity & Character
Rooms had good lighting and decor and the private balcony was nice.
Location
Really nice views and some small shops and restaurants in walking distance, but we would have like to be a little closer to the marina area.
Staff
Staff was generally friendly and helpful including when we had maintenance requests.
Cleanliness & Comfort
Would have preferred a king bed instead of twins and the pillows were uncomfortable. Hot tub wasn't hot!
H10 Costa Adeje Palace
Adeje

We did not like this hotel at all. The average age of the other guests skewed much older than us, so we were perhaps not the intended demographic for what this hotel offers. The rooms were sparsely decorated and didn't feel welcoming. The pillows in the room were lumpy and uncomfortable. The thermostat was so old and worn that the markings on it were not visible and we had to set the temperature by trial and error. The Wi-Fi service was so slow that we just turned it off and used data on our phones. The hot tub was barely heated and access to it was closed at 6pm, severely limiting its usefulness when we were out exploring during the day. With the exception of one very friendly and helpful woman at the concierge desk, the staff didn't seem particularly welcoming. We had booked the breakfast-only option and we got the impression that we were not treated as well as the all-inclusive or higher tier guests. The hotel seemed to upcharge for everything including pool towels, use of the in-room safe, and they offered to sell us water when we inquired about filling our water bottles. There was no drinking water provided anywhere in the hotel except for a small machine in the gym which had a sign specifically prohibiting the filling of water bottles! The breakfast buffet featured an overwhelming amount of choices for food - and everything we tried was mediocre at best. Many were outright poor. There were some restaurants nearby but to find any local cuisine or food not exclusively geared towards tourists required a cab ride or a long walk. The one thing we did enjoy at this hotel was the entertainment. In the evenings they had shows in the bar area where we saw 2 very good acro / circus / dance performances and one mediocre magic act. Those were definitely the highlight of our stay. If you don't care about location, comfort, or food any your goal is only to lay in the sun until you are burned to a crisp, this hotel may be for you. Otherwise, we would not recommend it.

Authenticity & Character
Decor was sparse and uninviting, lacking in any particular character.
Location
There was not much within walking distance from the hotel and we were further from the city and other attractions than we would have liked. All the food in the immediate vicinity was too touristy and not to our liking.
Staff
Staff was not particularly helpful with the exception of one woman at the concierge desk who helped us book tickets for Siam Park. We ate at one of the restaurants one night and felt like we were inconveniencing the staff.
Cleanliness & Comfort
Pillows were lumpy and uncomfortable. Wi-Fi was so slow it was unusable. Hot tub wasn't hot! Not great for relaxing.
Casa Bonay
Barcelona

Great location, very close to public transit and easy to get around. Our room was comfortable and the included breakfast in the hotel lounge was excellent. Bottled water was provided in the room and service was prompt when we requested anything. Our only issue was that we had difficulty setting the water temperature in the shower. Some days it was difficult to get the water hot enough or the hot water seemed to run out after one shower, but other days it was ok.

Authenticity & Character
The vibe of the room, lounge, and attached restaurant all felt authentic to the area and it was nice to open the curtains to people watch along the street.
Location
Less than 5 min walk to metro and bus stops. Super easy to access.
Staff
Staff was courteous and responsive.
Cleanliness & Comfort
Room was comfortable and clean and nice robes were provided. Our only issue was adequate hot water in the shower.
Activity Reviews
Boquería Market Visit & Cooking Class
Boquería Market Visit & Cooking Class
Barcelona

Wonderful experience. We met up with the group (7 people total) and our chef took us on a walking tour of the market just up the street. After exploring the market a bit and learning about common Spanish ingredients, we returned to the kitchen for our class. Each participant had the option to cook or just to observe. I decided to cook while my wife took photos. As a group, we made Spanish omelets, pan tomate, crema catalana, and 2 different paellas (one seafood and one veggie). Our chef was funny, engaging, and informative. He was also great at managing everyone's activities, keeping everyone on track with their various tasks and keeping the 2 younger kids in the group engaged the whole time. Afterwards we sat down to enjoy our meal! Definitely recommend this experience.

Quality of Experience
A comfortable environment, easy pace, and great food. We learned a lot and got to enjoy a nice meal.
Guides, Drivers and Staff
Our chef was very funny, engaging, and great with the young kids in our group.
Excursion to East and North Lanzarote Highlights
Excursion to East and North Lanzarote Highlights
Lanzarote

Fantastic tour. Our guide Nick and driver Ramon took us through the best spots around the north of the island. We visited Cueva de los Verdes - a lava tube cave that is beautifully illuminated and features a concert hall with cool acoustics, Jameos del Agua - an architectural intervention by local artist César Manrique that is built into another area of lava tube caves, and the César Manrique Foundation which is located in the artist's former home built into an old lava flow and uses natural voids in the rock to create a network of rooms. We also stopped in the town of Haría where we had an amazing lunch at Michelin star restaurant Tacande. Our guide Nick was very informative and we learned a lot about the geology of the island and the works of César Manrique. He would tell us about the locations we passed and the attractions we were going to see while on the road, then we were self-guided through each attraction where we were encouraged to spend as much time as we liked. We appreciated the atmosphere and never felt rushed, despite our full itinerary. Cueva de los Verdes is the only attraction which requires a timed entrance so we did that first to ensure we would arrive on time.

Quality of Experience
Amazing locations, great food, and we learned a lot about César Manrique.
Guides, Drivers and Staff
Our guide Nick was excellent we really appreciated the relaxed pace of the tour. Shout out to our driver Ramon for taking us around all day.
Transport
We had a small tour bus which felt a little overkill since there were only 2 of us, but Nick used a microphone system so we could hear him very well during the ride, which was a nice addition.
Timanfaya and West Highlights Excursion
Timanfaya and West Highlights Excursion
Lanzarote

We spent about half a day with our guide Daniel. He picked us up from our hotel and we visited Timanfaya national park where we took a tour bus ride through the volcanic landscape. The views were stunning, although it was a bit difficult to take photos through the bus windows and there is no place to stop on the narrow road. Next we stopped to go on a short camel ride (€11 per person). The ride was quick but well worth it for a fun experience and some amazing photos. Then we visited Los Hervideros, a beautiful area of the coast where crashing waves have carved interesting formations into the volcanic rock. Next stop was El Golfo, a green tinted lake in an isolated volcanic crater. We stopped at a bodega where we learned about how wine is cultivated in the volcanic soil with unique formations that take advantage of condensation in the air for irrigation, then we stopped at Monumento al Campesino, a beautiful compound and monument to farmers designed by César Manrique, the island's most famous architect and artist. Finally we got some lunch at a local restaurant and headed back to the hotel. We covered a lot of ground and got to see and learn a ton in a short time. Our guide Daniel was very knowledgeable and fun to talk to throughout the day. He had some great insights into how to navigate the popular tourist spots - arranging the order of our activities to avoid crowds and making sure we saw all the highlights. It was nice to have a private tour and it was efficient to have a car to get between destinations.

Quality of Experience
Great tour - we covered everything we wanted to see and more! We felt like we got a really good sense of the variety of landscapes on the island.
Guides, Drivers and Staff
Daniel was entertaining, engaging, and had good insights into making the most of the tourist spots.
Transport
Having a private car was great to get us between destinations.
Discover Teide on a Quad
Discover Teide on a Quad
Tenerife

We had a blast riding quad bikes. After a brief tutorial our party rode up a winding road into the mountains. One guide led the way and another went on ahead to position himself to take photos at scenic turns. The quads were pretty easy to handle but we had to pause frequently to let car traffic pass on the 2 lane roads. We took a couple breaks to stretch and admire the scenery before entering the national park and reaching the volcanic crater. We took some photos at the top and then turned back. On the way back we pulled off the road into a dirt area to do a bit of off-roading, mostly to take photos, then headed back to the garage. Photos were available for €20. The photos weren't great and they just sent us every shot taken, no editing or filtering so we got everyone's photos together, but for €20 it was worth is to get a few memorable shots. Overall a good excursion - would recommend.

Quality of Experience
Fun to drive quad bikes and the scenery was beautiful. I'm glad we got to do a bit of road driving and bit of off-roading.
Guides, Drivers and Staff
The guides were friendly and good at directing the group and managing allowing other traffic to pass us on roads. We felt safe the entire time.
Guided Visit to the Iconic Auditorio de Tenerife
Guided Visit to the Iconic Auditorio de Tenerife
Spain

I'm a fan of the architect Santiago Calatrava and visiting this building was the main reason for our trip to Tenerife. We had a semi-private tour of the building (just 3 people) and got to spend a lot of time taking photographs. Our guide was friendly, spoke great English, and we learned some fun new facts about the building and its history. We also spent some time after the tour enjoying a drink and the view from the cafe. There are some areas around the rear plinth that were fenced off and not accessible to the public so unfortunately we didn't get to take photos from those area, but it was fun to get to see the full interior.

Quality of Experience
Great tour and fun to get to see the full interior and take photos.
Guides, Drivers and Staff
Our guide was very friendly and informative.
Guided Visit through the Historic Streets of Santa Cruz
Guided Visit through the Historic Streets of Santa Cruz
Spain

Our guide Laura was very knowledgeable about the unique history of the Canary Islands and Tenerife in particular. She shared a ton of history with us through a combination of stories, pictures she had prepared in a binder and videos on a tablet. She mostly stuck to her script, but we appreciated how prepared she was. The highlight was her demonstrations of traditional Canarian musical instruments and Silbo Gomero, the whistling language which she "spoke". We walked around a lot of the Santa Cruz area learning about history and then ended at the local market where she gave us a gift of some local snacks, recommended some foods to try and a local drink called a barraquito - a layered coffee and liqueur drink that quickly became our favorite. For the rest of our trip, we tried the barraquito at every establishment that offered one!

Quality of Experience
Very informative tour with a good mix of stories and visual aids. We learned a lot and got some good recommendations.
Guides, Drivers and Staff
Laura was very skilled at relating history and giving context. Her demo of local instruments and whistling language was definitely the highlight.
Wine Tasting & Tapas Trike Tour
Wine Tasting & Tapas Trike Tour
Tenerife

This was a fun and unique excursion. We got to ride on the back seats of the trike on the highway and then a winding road up into the mountains where we made a few stops to learn about the area, see an aloe vera shop, and then visit a bodega to learn how grapes are grown for wine and ending with a wine and food tasting. Our guide was friendly and knowledgeable and the trike was surprisingly comfy - although it does get cold when you get to higher altitude, plus the wind in your face, so dress warmly. The aloe vera shop was disappointing as there wasn't much information about how the plants are grown or harvested. It was much more of a captive sales pitch as we were the only ones there and our guide just sat by the side while the proprietor gave us way too much detail about all the products for sale and how aloe vera is a magic solution for all your ailments. We weren't interested in buying anything and would have been more interested in learning about how aloe is harvested. The bodega, on the other hand, was a fun experience. We're not big wine drinkers but it was interesting to see how the vineyards are cultivated in a place that doesn't get much rain. We got to try some hearty local cuisine including a chickpea stew and Canarian potatoes with the local mojo sauces. We did taste a few wines and knowing our preferences, our guide selected one sun-dried and fermented grape drink that we really liked. Overall a fun experience, but we would have skipped the aloe shop portion.

Quality of Experience
The trike ride and the bodega were fun but the aloe shop was too much of a high pressure sales pitch
Guides, Drivers and Staff
Our guide was fun and knowledgeable and made some good recommendations
Transport
The trike is what makes this tour worth it. It's very fun to sit in a comfortable but exposed position on the road and get to really see the landscape clearly.
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

We had a good time on this tour. Our guide was energetic and enthusiastic which set a good tone for the group. The variety of food was great and we learned some interesting history around the traditions of tapas culture. The length of the tour was good we definitely felt full by the end. We got to sample various drinks and found that we liked red vermouth, although not every stop on the tour offered it. Some stops had only wine or beer and we're not wine drinkers so it would have been nice to have more options.

Private Visit of Barcelona & La Sagrada Familia
Private Visit of Barcelona & La Sagrada Familia
Barcelona

We had a private tour for my wife any myself. Our guide Miguel was fantastic. He was very knowledgeable about the city and told stories in fun and engaging ways. In some tours we've done it feels like the guide is just running through their script, but with Miguel it felt much more like a conversation. He was very attentive to what we were interested in and catered the tour specifically what we wanted to cover. This was not my first time visiting some of the attractions, but I definitely learned new things at every stop. There was a good amount of walking, but the pace was comfortable and the length of the tour seemed just right. Highly recommend this tour!

Quality of Experience
The itinerary was adjusted specifically for our interests so we got to see everything we wanted to. Having a private guide and getting to skip the lines made everything very smooth.
Guides, Drivers and Staff
Miguel was one of the best tour guides we've had. He was funny, engaging, and attentive to our interests.
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Apr 13, 2025
Hi Dan. Thank you so much for sharing such a thoughtful review of your trip to Barcelona and the Canary Islands, and for your kind words about my coordination and the responsiveness of the Espiritu Travel team! I’m so happy to hear you had a great time and that the mix of guided tours and free time suited your travel style. I appreciate your honest feedback regarding transportation details and hotel preferences. It is always my goal to make every aspect of a trip seamless and comfortable,... Read more

Hi Dan.

Thank you so much for sharing such a thoughtful review of your trip to Barcelona and the Canary Islands, and for your kind words about my coordination and the responsiveness of the Espiritu Travel team!

I’m so happy to hear you had a great time and that the mix of guided tours and free time suited your travel style.

I appreciate your honest feedback regarding transportation details and hotel preferences. It is always my goal to make every aspect of a trip seamless and comfortable, and I will use your insights to refine future planning.

I’d love the opportunity to plan another adventure for you, whether in other areas of Spain, or Portugal, Italy, or Morocco, and make it even more tailored to your needs.

Thank you again for your kind recommendation, and I hope to work with you on your next journey!

Warmest regards,
Helena