Jenny Booth

It was a wonderful trip with family, a number of hidden gems. The maps were great as well as the suggestions.

Thor Thorsteinsson was our guide and was truly perfect….fun, knowledgeable, calm, genuine. His tempo for the days was fit everyone’s capabilities and interests.

Hotel Reviews

Hotel Nordurland

Akureyri

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Drangshlíð

Skógar

The rooms were fine . I don’t remember exactly but was not impressed with the meal… I can’t remember details, sorry

Authenticity & Character

Location

Loved the remoteness

Staff

Cleanliness & Comfort

ODDSSON Hotel

Reykjavik

Keyless entry was helpful since our arrival was so early. Free Breakfast were good and soup was available for dinner time. Nice sitting area for games and dining. Our last day departure was 7am; breakfast opened then so we were not able to eat. Food for that day would have been appreciated. ODDSSON is a beautiful hotel.

Authenticity & Character

Location

For the tour experience I would have liked staying in the center of town.

Staff

Friendly, accommodating

Cleanliness & Comfort

We loved the bedding

Activity Reviews

6 Day Summer Ring Road Group Tour - Day 5

Iceland

Quality of Experience

Inside the Volcano tour

Iceland

Again, this was an “over the top “ experience.

Quality of Experience

We loved our hike to the base camp and the soup afterwards was a lovely treat

Guides, Drivers and Staff

Our guides serenaded us on our way up to the top with an Icelandic song! That was an unexpected bonus in such a setting.

Transport

Whale Watching Tour

Iceland

We were so lucky to see a humpback whale for most of our trip to the fjord.

Quality of Experience

The Geothermal Vok Baths

Iceland

This was so different from the Blue Lagoon and we thoroughly enjoyed it.

Quality of Experience

Less crowded made it extra special

Skaftafell Glacier Hike

Iceland

Again, a once in a lifetime opportunity. It really was thrilling.

Quality of Experience

Uniqueness of it!

Guides, Drivers and Staff

6 Day Summer Ring Road Group Tour - Day 3

Iceland

Quality of Experience

We loved all of our many waterfall stops!

Guides, Drivers and Staff

Katla Ice Cave Tour

Iceland

We had no idea what to expect and were in awe of this experience. Beautiful and just a once in a lifetime opportunity.

Quality of Experience

Guides, Drivers and Staff

Knowledgeable

Transport

6 Day Summer Ring Road Group Tour - Day 2

Iceland

Quality of Experience

Guides, Drivers and Staff

Thor really was a perfect guide….so knowledgeable, he had side sites that he shared and was just fun!

Transport

The van was very comfortable

Horse Riding

Iceland

Our 2 grandsons were allowed to ride faster at the end of our ride which they loved. We asked for this and the owner accommodated them. They would have enjoyed even more time and the faster pace.

Quality of Experience

Guides, Drivers and Staff

Very helpful

Transport

So much detail went in to the planning is this trip and I didn't have to do any of the work. Jenny was amazing and patient. My daughter and I had the trip of a life time, but hopefully we will get another one in a few years!

The itinerary was comprehensive and the hotels that were selected were all first rate --Jenny was always helpful with any questions or requests . This made the trip smooth and fun.

Activity Reviews

Vatnshellir lava cave tour

Iceland

Fun --cool experience

Quality of Experience

Guides, Drivers and Staff

Seaside Horseback Ride

Iceland

Beautiful scenery -- extremely pleasant guide and overall great experience

Quality of Experience

Guides, Drivers and Staff

Jokulsarlon glacier lagoon zodiac boat tour

Iceland

Just an amazing trip and spectacular scenery with and excellent guide/boat captain

Quality of Experience

Guides, Drivers and Staff

Transport

Solheimajokull Glacier Hike

Iceland

Great fun and great guide although I was surprised at how many people were signed up for the same experience - I thought it would be more private with smaller groups.

Quality of Experience

Guides, Drivers and Staff

Iceland Trip: April 2025: April 12 - April 19
Transportation: Rented a 4WD Landcruiser
Distance Covered: approximately 1800 kilometers.

Jenny from KimKim helped organize this amazing trip for my family of 5. We chose midrange for accommodation and we covered west, south west, and most of south Iceland up to Jokulsarlon - Glacier Lagoon. We followed all of what Jenny had planned for us and also did a few things on our own.

Jenny really understood my family needs and planned accordingly. Her selection of mid and high range hotels, which is what I requested was great. Each hotel and/or the hotel location offered something very unique, such a a geothermal pool, a beautiful hiking landscape, short driving distance to interesting places etc. With 3 active boys with ages ranging from 18 to 5 - I knew breakfast was important and I requested that all accommodations include breakfast, so we can eat quickly and hop on to our daily site seeing adventure. This helped because I was aware of time change challenges and to not waste time looking for a breakfast place in the morning.

Jenny help to match the site seeing locations and provide Google map links and times was very helpful for us to plan our day. This helped the boys pick some extra places to see that was of their interest and also in the area. Without Jenny's help, I don't think I would have been able to plan our trip so well.

Definitely recommend Jenny for Iceland and KimKim for their expert advice. The way things were planned and provided was the best travel advisory services I have encountered to date! Thank you Jenny and KimKim!

Activity Reviews

Blue Lagoon

Iceland

Blue Lagoon appointment time: 6:00pm on a Friday April 2025 was my family's first trip to Iceland and visit to Blue Lagoon. Jenny from KimKim conveniently booked the Blue Lagoon trip towards the end of my family's Iceland trip - it was a great way to enjoy a relaxed itinerary before heading home. This was also convenient because the next day morning, the drive to KEF airport was only 22km and this made it easy as I was traveling with kids - youngest 5 year old. Blue Lagoon Experience: When we arrived at Blue Lagoon - the line up from check-in was long. We waited in line for about 35mins. Some were able to skip line by going through express check-in but I did not receive this feature. However, express check-in did not do much since I noticed, reception was holding back people due to lack of locker availability. To me - Blue Lagoon felt more like a theme park - very crowded and long line. Blue Lagoon water temperature is pretty high. My 5 year old started complaining after about 15mins in the pool that he wanted to leave. I helped him move around to a slightly cooler area. Children are recommended to not stay longer than 45mins.

The Secret Lagoon

Iceland

While we didn't get to enjoy this place as we arrived 2 hours late for our appointment, the front reception was very understanding and recommended we come back the next day morning. Our appointment was at 4pm but we arrived onsite closer to 6pm. My family was tired from our long hike at Thingvellier National Park and we lost track of time. The following morning due to our trip being in the opposite direction to where Secret Lagoon is located, we had no choice but to skip visiting this place. When we went to Secret Lagoon around 5:45pm, the place was still crowded but lot of people were seen leaving.

Guides, Drivers and Staff

We'd like to thank KimKim and Jenny for organizing a fantastic trip! We got to see things that we had previously only dreamed of. Jenny was very prompt and would help us fix any problems that arose. Because of her and KimKim, we had a blast! I highly recommend KimKim for future travelers. It's a hassle-free experience and we truly enjoyed every minute of our trip.

Iceland truly left me in awe with its otherworldly beauty, and our trip was unforgettable in every way. The landscapes were absolutely breathtaking—rugged volcanic terrain, vast glaciers, and waterfalls at every turn. The highlight for me was the charming town of Vík, a place so picturesque it almost felt surreal. Nestled by the sea, Vík offered incredible views. Every corner felt like something out of a dream.

Our hotel was nothing short of spectacular. Located between two mountains with the sea infront ,it felt like we were nestled in the heart of Iceland's wild beauty. Waking up to those mountain views each morning was an experience in itself. The accommodations were cozy and modern, providing the perfect base for our adventures.

Throughout the trip, we were consistently impressed by the warmth and kindness of the Icelandic people. Every guide we encountered was not only friendly but also incredibly knowledgeable. Their passion for Iceland’s history, culture, and natural wonders shone through in every tour. We learned so much about the island’s geology, mythology, and wildlife, which made the excursions even more enriching.

A special thanks to Jenny for helping to book the trip. She was wonderfully patient, attentive, and extremely helpful throughout the process, ensuring every detail was taken care of. Thanks to her, everything went smoothly from start to finish, and we were able to experience the best of what Iceland has to offer.

This trip was an absolute dream, and I can’t wait to return to Iceland someday!

Activity Reviews

Whale Watching Tour

Reykjavík

Katla Ice Cave Superjeep tour

Iceland

Solheimajokull Glacier Hike

Iceland

Guides, Drivers and Staff

Northern Lights Hunt Super Jeep Tour

Iceland

Blue Lagoon

Iceland

Quality of Experience

Our Icelandic guide for our glacier walk was very informative and helpful. That tour was operated by Blue Iceland.
Tomas with City Walk Reykjavík was outstanding.
We were fortunate to see the Northern Lights during a period of high activity! We recommend the Lava Show. There are so many amazing waterfalls, it’s hard to pick a favorite.
Take a dip in the Blue Lagoon.

This review is a little complicated because our original planner left of after the majority of the planning was completed. Jenny finished up and then we worked with another person (Michele?) who helped with some issues during actual travel.

I would say this:
1. Do your own homework. Most things worked out but some went frustratingly poorly. For one of our overnight stays, we were provided the wrong address of the apartment. It was only by luck that the owner of the "wrong place" was able to help us find the correct place. Otherwise, we would have been stuck without boarding for the night.

2. On another occasion, an excursion was canceled. No problem - it happens - but the KimKim team repeatedly told us it was a different outing that was canceled. It took longer than it should have to sort that out.

3. At the beginning of the planning, we asked for the most high-end stay in Reykjavik. We were booked into a hotel and, to be fair, did not check it out on our own. After we arrived in the city, it was very clear there were more upscale options available.

4. At one hotel, we stayed in a room - the ONLY ROOM! - that did not have a private bath. It was located in a common hallway. We specifically asked about this ahead of time (based on reviews) and was told it was "all good." It was not. We wrote to the KimKim team and the responder, Michele (Iceland Off Beat, maybe?), could not have been more rude in their reply. To be frank - even if theythought we were to blame (ridiculous), its just not ok to take such a hostile position.

Those issues aside - great trip and good planning. But folks need to do their homework to confirm every detail.

Activity Reviews

Wildlife and Arctic Foxes tour in Hornstrandir

Iceland

This was undoubtedly the lowlight of the trip. To be clear – we did not see any foxes but that is not the reason for the poor review. It’s nature, and you get what you get. The main reason is that we were given extremely little time to see them. What was billed as a day looking for them turned out to be a very different experience. We were actively looking for them for perhaps 90 minutes or so, after a hike to old whale processing plant, lunch and then an early break for dinner. We had two guides. One, to be fair, tried to be engaging and helpful. The other, named Frosti, was completely disengaged, unhelpful and even expressed agitation towards the group when we asked questions about looking in different places, etc. He did not want to look for the foxes before low tide (even though he wasn’t sure when that was, saying just “sometime in the afternoon.”). He did not want to leave the beach area because “they come here to eat.” Yes, we suggested, but they are coming from SOMEWHERE, so can we walk about to different places? He just sat down and literally started picking flowers. All in all, I’d say two things: (1) be up front about the experience. It’s not a day looking for foxes. It’s not even half a day. It’s a small part of the day; and (2) the company needs to better train its guides. Again, the woman (Lara, I think) at least provided some information and engaged with the group, and led us on a hike before lunch. And even though we all would have preferred spending that time looking for foxes, Frosti could not have cared less about us or our experience. He just sat on the bench and said, in essence, do what you want but be back for lunch. I’m curious to see what other kinds of reviews show up elsewhere, because our group (about 10 of us overall) were all clearly annoyed by it all. Some specifically came to Iceland for this experience and were very disappointed.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

Actually, we skipped this. We visited the lagoon and walked around but decided - mainly based on time - to not do the zodiac tour. The glacier is really cool and worth seeing. I don't know how much more the zodiac tour would have added.

Quality of Experience

Guides, Drivers and Staff

Transport

Fjord Kayaking Experience

Iceland

Skipped it, due to terrible experience with the same company the day prior.

Quality of Experience

Guides, Drivers and Staff

Transport

Inside the Volcano Tour

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Puffin watching boat tour from Grundarfjörður

Iceland

Trip was cancelled.

Quality of Experience

Guides, Drivers and Staff

Transport

Skaftafell Glacier Hike

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Katla Ice Cave Superjeep tour

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Silfra Snorkeling

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Puffin watching tour at the Ingolfshofdi cape

Iceland

As advertised. It was a great experience and our driver/guide was awesome.

Quality of Experience

Guides, Drivers and Staff

Transport

East Glacial River Whitewater Rafting

Iceland

A real highlight. So much fun!

Quality of Experience

Guides, Drivers and Staff

Transport

Arctic Fox Center

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport