Marion Passelegue

Nothing but a positive experience for us working with Marion and the team at KimKim! Her knowledge of the area on the front end helped plan a most wonderful vacation for our family! While on our trip, the team was very quickly responsive if we had any questions or needs. I highly recommend their services if you're planning your next dream vacation :)

Hotel Reviews

Eden Locke

Edinburgh

Beautiful place and location is perfect for exploring Edinburgh on foot, or by other transportation means.

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Cleanliness & Comfort

Lodge on Loch Lomond

Luss, Argyll & Bute

BEAUTIFUL hotel and location! Staff was friendly and efficient. We would go back, given the chance, and stay a few nights longer to really savor the grandeur of this location!

Authenticity & Character

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The Whispering Pine Lodge

Spean Bridge

Amazing hotel right on the water! Quiet location, great food in the restaurant with a good variety and the rooms were spotless. Would stay there again!

Authenticity & Character

Location

Staff

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The Royal Hotel Portree

Portree

This hotel was "tired" and not the cleanest, BUT the location is perfect for your Portree visit and met our basic needs for sleeping there as we explored the Isle of Skye.

Authenticity & Character

Old hotel, tired, and could use a bit of an update. Floors looked and felt dirty, could probably use replacement.

Location

Located right on the water, and in the heart of everything you could want to do and see in Portree.

Staff

The morning breakfast manager was amazing, but the rest of the staff was short and definitely overworked. Their tiredness made you feel as if you were troubling them to give your food order, or mention something that needed to be cleaned in your room that was missed by the cleaning crew.

Cleanliness & Comfort

Bed was comfortable, bathroom was clean, just tired fixtures, etc. The flooring could use updating as well.

River Ness Hotel, a member of Radisson Individuals

Inverness

Beautiful hotel in a central and historic area of town. Nice and quiet for resting, super clean as well.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Park Plaza London Riverbank

London

Great location and service. Clean hotel with friendly and prompt staff. We enjoyed our stay here very much.

Authenticity & Character

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Cleanliness & Comfort

Activity Reviews

Two hour cruise on the Canal and Loch - Loch Ness

Inverness

This cruise was so nice! Very knowledgable speaker who gave the two hour tour. Loved seeing the Loch and learning all about it.

Quality of Experience

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Transport

Hop-on, Hop-off Bus

London

A really fun activity to do while you wait for your hotel room to be available, like we did. Saw a lot of great sites around London from the comfort of our double decker bus top row seats :)

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Harry Potter Studio Tour from London (with transport)

London

AMAZING location and tour for Harry Potter fans! Exceeded our expectations by a mile! SO many props, costumes and sets... a great experience!

Quality of Experience

Guides, Drivers and Staff

Transport

The bus transport was great - just a bit hard to find. Don't hesitate to ask other bus drivers where your specific bus is parked.

Changing of the Guard Guided Tour

London

We absolutely loved this tour! Our guide, Simon, was fun and knowledgable and kept our small group together through the crowds. We learned a TON and will always remember this activity.

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Visit the Kelpies

Scotland

GREAT site to see! Enjoyed it with our whole family :)

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The Caledonian Sleeper (Scotland Version)

Scotland

LOVED, loved riding on and sleeping on the Caledonian Sleeper to London! The club car was fun and had massive windows for taking in the sites. Our room was comfortable and gets very dark when you're ready to sleep. Breakfast delivered to your room was tasty as well.

Quality of Experience

Guides, Drivers and Staff

Transport

Our family trip to Scotland was a complex undertaking, as we were a large group of 20 people of varying ages. I can well imagine that many hours were spent on our behalf to make the trip so wonderful. Everything went smoothly and I can not think of a single negative issue . Our driver, Ricky, and guide Keith took care of so many details behind the scenes, and delivered an exceptional experience.. The hotels and restaurants chosen were all beyond our expectations. We did so very many things that were enjoyed by all. The Reindeer Herd excursion was one of my favorites. The scenery on the hill was spectacular. We also very much enjoyed the Family Highland Games at Rothiemurchus Estate, even in the pouring rain we managed to have great fun together. We had two very unique and special requests that went off without a hitch. The first was a professional photoshoot in front of Cawdor Castle. Karen Thorburn went above and beyond to provide us all with wonderful professional portraits. And also, we were grateful for the special effort made by our guide Keith, to visit the house in which my husband was born, and for us all to snap a photo at the door. Thank you for all you did to manage this trip for us. You will be highly recommended.

We began planning our trip about a year ago. It was a large group of 20 family members, with many logistical challenges. Marion and Celina did a wonderful job securing our guide, Keith, and driver Rickie. They certainly went above and beyond our expectations. Our photographers, Karen and Mark, also exceeded our expectations with a wonderful professional photo shoot at Castle Cawdor. The pictures were beautiful. I had a very specific itinerary in mind when I contacted KimKim and I know that they worked very hard on our behalf. The trip went along seamlessly, was all we had hoped for and more. It was a wonderful experience for us all! Well done!

Activity Reviews

Culloden Battlefield private tour

Inverness

The Beastie Boats - Inverness

Inverness

This was great fun for a family outing. Our family enjoyed the guides comments as well as a fast ride on Loch Ness.

Quality of Experience

Our entire trip was delightful and I believe gave us all a taste of Scotland.

Guides, Drivers and Staff

Our guide, Keith, was just a great person to travel with. He did well anticipating our needs, was informative, and flexible.

Transport

We loved our driver Rickie. He gave us a comfortable ride, and we felt safe on those narrow winding roads.

Private visit of Mary King's Close

Edinburgh

A great tour to give you an understanding of historical Edinburgh.

Visit to Urquhart Castle

Scotland

This is a beautiful place, but the castle staff are cautious regarding over crowding, so were not able to go into the castle as planned. We did go to a viewing area and were able to get some great photos of the exterior from across the water.

Exceptional Visit and Tasting at Blair Athol Distillery

Pitlochry

This was an enjoyable experience for all and a great way to learn about Scottish Whisky.

"A la carte" activities at Rothiemurchus estate

Aviemore

Unfortunately, on this day it was pouring rain and cold. But we had an amazing time regardless. Our two guides made it a fun experience for the entire family

Dinner Reservation on Skye

Scotland

Eat Walk Glasgow

Glasgow

This was a great way to see Glasgow, learn about the city, and taste amazing local foods.

One way to Mallaig on the Jacobite Train (of Harry Potter fame)

Scotland

Our family enjoyed the train trip, a relaxing way to travel and see the Scottish countryside.

Hill Trips Cairngorm Reindeer Herd

Scotland

This activity exceeded our expectation. There is a hilly walk to the reindeer which is very scenic in itself. The Reindeer were so beautiful to see up close. We learned about the herd from our guide and were allowed to feed them. The scenery on the hill was beautiful as well.

Isle of Skye Whisky immersion at Torabhaig

Scotland

A great way to learn about Scottish Whisky.

Private guided tour with driver/guide in Skye

Scotland

Our guide gave us a wonderful day on the Isle of Skye considering, it was cold, windy, and rainy, and we were traveling on a tour bus that could not access all the areas.

Marion was great, super attuned to custominzing the trip for the perfect mix of hiking, history and culture to fit our interests…

Marion organized our recent trip to the Scottish Highlands and Isle of Skye. My wife and I hiked part of the West Highland Way (Bridge of Orchy to Ft. William). It was a great 3 day hike through amazing scenery. Our accommodations were great, and luggage transfer service worked out perfect. We then did a rest day (mid-trip) in Ft. William. A nice town with lots of shopping, restaurants, and pubs. We then got our rental car and went on to Isle of Skye for 3 amazing days. We finished up in Inverness, which was an enjoyable small city in the Highlands. We loved Scotland and definatley want to go back someday! Marion was patient with us as we built our customized itinerary and everything was well organized and went smoothly!

The weather was typically Scotland and Ireland. Wet! We had a wonderful time and our guides were wonderful and knowledgeable. We missed one excursion because of time. The trip was great and the accommodations and people were wonderful. Thanks for all your support and hard work.

We got to go all over Scotland for nearly two weeks with Marion's help. We saw some very beautiful areas and toured a lot of castles and whisky distilleries. My husband and I had a great time and all of our scheduled events and hotel bookings went through as planned. We never to reach out to the agency for any booking issues.

I would have appreciated perhaps a bit more communication - our dinner reservation with Three Chimneys had apparently been overbooked and they said they had sent an email about it to us, but it wasn't our email on their contact so we arrived at the restaurant expecting the kitchen tasting menu, but we had the normal four course dinner instead. This wasn't a big inconvenience or anything, but it did result in some confusion. We also did not receive any emails from the hotels regarding restaurant times. Redwood Hotel on Skye was not open every evening for dinner and because it is such a difficult drive to get to the hotel, I had hoped not to go out again that day. When I asked the receptionist about it, he said that that information should have been given to me in an email, which we did not receive.

Those were our biggest issues. And perhaps we might have appreciated another night in Edinburgh instead of the two initial nights as we were too tired to do anything the day we came in and we had to leave immediately after the first full day to go to Stirling Castle, which was a little out of the way since we ended up going back there towards the end of the trip.

My biggest tip for anyone booking in the future is to really look at the hotels and locations on Google Maps and see if you feel comfortable driving on Scotland's roads (they can be narrow or only have one lane with lots of sheep and potholes). We saw so many train stations and buses while we were traveling, and I wish we had used public transportation to avoid the stress of driving.

Overall, it was the trip of a lifetime and I'm so glad that I had Marion's help to plan this trip. She's very responsive and easy to work with and the KIm KIm interface is very intuitive and I really appreciated having all of our trip information in one place.

Truly enjoyed our experience with Kim Kim. I was delighted to experience the different locales and different types of hotels/inns/cabins. The various guides and transfer drivers were, as a whole, delightful and informative.

The only drawback was our guide on the Isle of Skye. He didn't seem to know that we would rely on him to recommend places to see. He expected us to outline specifically what we wished to see. When we informed him that we would like to visit the Fairy Pools, he was adamant that we wouldn't be able to do it in the allotted time frame. Overall, our experience of the Isle of Skye was tainted by his lack of knowledge and enthusiasm.

Hotel Reviews

Blackfriars Hotel

Inverness

Loved the historical nature of this inn. While it had been renovated to allow for modern conveniences, the historical nature of the building and the coziness of the pub were delightful. Alex, who welcomed us to the inn, was extremely helpful and charming.

Authenticity & Character

It is just like the pubs one has read about with the accommodations located above the pub. Great food and charming location. Note: given the historical nature of the inn, it does not have an elevator. However, Alex offered to take our bags up to our rooms.

Location

Easy walking distance from the train station.

Staff

Friendly. Helpful.

Cleanliness & Comfort

House Of Juniper - The Cabins

Isle of Skye

The cabins were adorable and the kitchen was well equipped. Both of our cabins were clean and comfortable and the staff were most helpful.

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Leonardo City Edinburgh

Edinburgh

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Staff

Cleanliness & Comfort

Ben Nevis Hotel & Leisure Club

Fort William, Inverness-shire

Authenticity & Character

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Staff

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No.32 Hotel

Edinburgh

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The Z Hotel

Bath

Authenticity & Character

Z Hotel is a more modern hotel. If that is what you like then this hotel is for you.

Location

Because of road closures in Bath, the hotel was difficult to locate.

Staff

The staff was helpful and truly tried to meet our needs. When we arrived, We realized that our bed was only accessible on one side. While they did not have an available room that had access on three sides, they worked to set us up with another room for our second night.

Cleanliness & Comfort

Best Western Chiswick Palace & Suites

London

The staff was fabulous and extremely helpful. Our bed was a king-sized bed. I am a 5 foot 10 inch tall woman and my feet hung off the bottom of the bed unless my head was touching the headboard. It was an uncomfortable bed, but the front desk had housekeeping provide us with a bed topper to alleviate the lumpiness of the bed. Other than the bed issue, everything was clean and comfortable.

Authenticity & Character

Location

This hotel is in the west portion of London and further out than we realized to the various sites we had planned to visit. It was within walking distance of the tube, but our particular tube station was closed due to a mini-strike. However, the hotel staff helped us to negotiate around this incovenience.

Staff

Cleanliness & Comfort

Activity Reviews

Private transfer in town

Scotland

Our driver was extremely helpful and informative. He stopped occasionally to allow us time to experience some of the sites en route to our hotel.

Quality of Experience

Guides, Drivers and Staff

Other than the one guide at the Isle of Skye, all other drivers and guides were great.

Transport

The rail system in Scotland is amazing. We did learn that we did not take into consideration how much time we needed to get from location to location and thus did not have enough time in Inverness, Edinburg and Bath to take in all that we wanted to see.

Literary tour of Bath

Bath

Our guide was extremely knowledgeable and fun. She dressed in Regency attire and paced the tour in a manner that allowed for all members of our foursome to keep up.

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Afternoon Tea at the Edinburgh Castle

Edinburgh

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Stonehenge Half Day Tour from Bath

Bath

I loved Stonehenge and the exhibition hall and buildings were truly helpful in imagining what it was like for the people from back in time to live and celebrate around Stonehenge.

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London Eye timed entry tickets

London

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Private transfer in town

Scotland

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Hop-on, Hop-off Bus

London

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