Profile photo for Marion Passelegue
2777 messages
active 35 mins ago

Marion Passelegue

Hi there! My name is Marion and I am very glad to be helping you out! I know the joy and excitement when a travel 'project' is all coming together and I know the sense of pride and achievement when going past your limits and out of your comfort zone. Sometimes, all you need is a helping hand to put it all together, and we are here for that.

What places and activities do you specialize in?

"Active traveler myself, I am specialised in outdoor holiday, most precisely hiking holidays. I'm always happy to include some fun activities to your holidays in France or United Kingdom !"

How did you get involved in travel?

"I have been very fortunate to grow up in family who treats travel as a great form of education. Since I was 7, my parents have taken us to a different country every year - discovering cities, landscapes, cultures, foods, and much more. As soon as I was old enough, the urge to discover even more encouraged me to travel by myself. Volunteering in Costa Rica, studying in the United States, working as a shepherd in Patagonia, or simply visiting, I see every occasion as an opportunity to discover more about the world."

Please share a unique travel experience you will never forget.

"There are so many great stories I could tell! But I must say that spending a month in the small town of Gardenstown, in Scotland, is one of my favorites. Fascinated by nature and mountains, Scotland filled my curiosity to the roof! To be honest, I don't really like to drive but who could resist the highland roads for a scenic drive? Scotland offered me the most beautiful sunset I have ever seen and the most delicious freshly caught lobster I have ever eaten to this day. "

Top itineraries and travel advice
Family itineraries
Luxury itineraries
Road trip itineraries

Recent trip reviews for Marion

Nothing but a positive experience for us!
Scotland | Jun 29 - Jul 13, 2024

Vicki
Vicki W.
Dallas, TX | Reviewed on Jul 15, 2024
Nothing but a positive experience for us working with Marion and the team at KimKim! Her knowledge of the area on the front end helped plan a most wonderful vacation for our family! While on our trip, the team was very quickly responsive if we had any questions or needs. I highly recommend their services if you're planning your next dream vacation :) Read more

Nothing but a positive experience for us working with Marion and the team at KimKim! Her knowledge of the area on the front end helped plan a most wonderful vacation for our family! While on our trip, the team was very quickly responsive if we had any questions or needs. I highly recommend their services if you're planning your next dream vacation :)

Hotel Reviews
Eden Locke
Edinburgh

Beautiful place and location is perfect for exploring Edinburgh on foot, or by other transportation means.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lodge on Loch Lomond
Luss, Argyll & Bute

BEAUTIFUL hotel and location! Staff was friendly and efficient. We would go back, given the chance, and stay a few nights longer to really savor the grandeur of this location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Whispering Pine Lodge
Spean Bridge

Amazing hotel right on the water! Quiet location, great food in the restaurant with a good variety and the rooms were spotless. Would stay there again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Hotel Portree
Portree

This hotel was "tired" and not the cleanest, BUT the location is perfect for your Portree visit and met our basic needs for sleeping there as we explored the Isle of Skye.

Authenticity & Character
Old hotel, tired, and could use a bit of an update. Floors looked and felt dirty, could probably use replacement.
Location
Located right on the water, and in the heart of everything you could want to do and see in Portree.
Staff
The morning breakfast manager was amazing, but the rest of the staff was short and definitely overworked. Their tiredness made you feel as if you were troubling them to give your food order, or mention something that needed to be cleaned in your room that was missed by the cleaning crew.
Cleanliness & Comfort
Bed was comfortable, bathroom was clean, just tired fixtures, etc. The flooring could use updating as well.
River Ness Hotel, a member of Radisson Individuals
Inverness

Beautiful hotel in a central and historic area of town. Nice and quiet for resting, super clean as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Plaza London Riverbank
London

Great location and service. Clean hotel with friendly and prompt staff. We enjoyed our stay here very much.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit the Kelpies
Visit the Kelpies
Scotland

GREAT site to see! Enjoyed it with our whole family :)

Quality of Experience
Guides, Drivers and Staff
Transport
The Caledonian Sleeper (Scotland Version)
The Caledonian Sleeper (Scotland Version)
Scotland

LOVED, loved riding on and sleeping on the Caledonian Sleeper to London! The club car was fun and had massive windows for taking in the sites. Our room was comfortable and gets very dark when you're ready to sleep. Breakfast delivered to your room was tasty as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Two hour cruise on the Canal and Loch - Loch Ness
Two hour cruise on the Canal and Loch - Loch Ness
Inverness

This cruise was so nice! Very knowledgable speaker who gave the two hour tour. Loved seeing the Loch and learning all about it.

Quality of Experience
Guides, Drivers and Staff
Transport
Hop-on, Hop-off Bus
Hop-on, Hop-off Bus
London

A really fun activity to do while you wait for your hotel room to be available, like we did. Saw a lot of great sites around London from the comfort of our double decker bus top row seats :)

Quality of Experience
Guides, Drivers and Staff
Transport
Harry Potter Studio Tour from London (with transport)
Harry Potter Studio Tour from London (with transport)
London

AMAZING location and tour for Harry Potter fans! Exceeded our expectations by a mile! SO many props, costumes and sets... a great experience!

Quality of Experience
Guides, Drivers and Staff
Transport
The bus transport was great - just a bit hard to find. Don't hesitate to ask other bus drivers where your specific bus is parked.
Changing of the Guard Guided Tour
Changing of the Guard Guided Tour
London

We absolutely loved this tour! Our guide, Simon, was fun and knowledgable and kept our small group together through the crowds. We learned a TON and will always remember this activity.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Jul 16, 2024

Hi Vicky,

Thank you so very much for your wonderful review! It was a pleasure getting to know you as we planned and enjoyed this trip together. You had such a great project of visiting Scotland with your family, and I'm thrilled that we were able to bring that trip to life and fulfill your expectations with an itinerary that we tailored together!

We wish you many more wonderful travels in the future! Out team would be glad to help you discover the rest of Europe next year !

All the best,
Marion & The High Point Holidays Team

Family trip to Scotland
Scotland | Jun 21 - Jun 30, 2024

D
Deborah C.
Kokomo, IN | Reviewed on Jul 12, 2024
Our family trip to Scotland was a complex undertaking, as we were a large group of 20 people of varying ages. I can well imagine that many hours were spent on our behalf to make the trip so wonderful. Everything went smoothly and I can not think of a single negative issue . Our driver, Ricky, and guide Keith took care of so many details behind the scenes, and delivered an exceptional experience.. The hotels and restaurants chosen were all beyond our expectations. We did so very many things... Read more

Our family trip to Scotland was a complex undertaking, as we were a large group of 20 people of varying ages. I can well imagine that many hours were spent on our behalf to make the trip so wonderful. Everything went smoothly and I can not think of a single negative issue . Our driver, Ricky, and guide Keith took care of so many details behind the scenes, and delivered an exceptional experience.. The hotels and restaurants chosen were all beyond our expectations. We did so very many things that were enjoyed by all. The Reindeer Herd excursion was one of my favorites. The scenery on the hill was spectacular. We also very much enjoyed the Family Highland Games at Rothiemurchus Estate, even in the pouring rain we managed to have great fun together. We had two very unique and special requests that went off without a hitch. The first was a professional photoshoot in front of Cawdor Castle. Karen Thorburn went above and beyond to provide us all with wonderful professional portraits. And also, we were grateful for the special effort made by our guide Keith, to visit the house in which my husband was born, and for us all to snap a photo at the door. Thank you for all you did to manage this trip for us. You will be highly recommended.

Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Jul 16, 2024

Deborah,
Thank you so much for your wonderful review! Organizing your family trip to Scotland was a true pleasure, and I'm thrilled to hear that everything went smoothly and exceeded your expectations.

We had such a great time planning your Mini Highland Games, your photoshoot, your Welcome to Scotland dinner, your wildlife tour and the whole trip actually !!This trip was the best a travel agent could dream of !

Your kind words and high recommendation mean a lot to our team. We look forward to possibly helping you with future adventures!

Warm regards,

Marion
High Point Holidays

Family trip to Scotland
Scotland | Jun 21 - Jun 30, 2024

James
James C.
Kokomo, IN | Reviewed on Jul 02, 2024
We began planning our trip about a year ago. It was a large group of 20 family members, with many logistical challenges. Marion and Celina did a wonderful job securing our guide, Keith, and driver Rickie. They certainly went above and beyond our expectations. Our photographers, Karen and Mark, also exceeded our expectations with a wonderful professional photo shoot at Castle Cawdor. The pictures were beautiful. I had a very specific itinerary in mind when I contacted KimKim and I know that... Read more

We began planning our trip about a year ago. It was a large group of 20 family members, with many logistical challenges. Marion and Celina did a wonderful job securing our guide, Keith, and driver Rickie. They certainly went above and beyond our expectations. Our photographers, Karen and Mark, also exceeded our expectations with a wonderful professional photo shoot at Castle Cawdor. The pictures were beautiful. I had a very specific itinerary in mind when I contacted KimKim and I know that they worked very hard on our behalf. The trip went along seamlessly, was all we had hoped for and more. It was a wonderful experience for us all! Well done!

Activity Reviews
Culloden Battlefield private tour
Culloden Battlefield private tour
Inverness
The Beastie Boats - Inverness
The Beastie Boats - Inverness
Inverness

This was great fun for a family outing. Our family enjoyed the guides comments as well as a fast ride on Loch Ness.

Quality of Experience
Our entire trip was delightful and I believe gave us all a taste of Scotland.
Guides, Drivers and Staff
Our guide, Keith, was just a great person to travel with. He did well anticipating our needs, was informative, and flexible.
Transport
We loved our driver Rickie. He gave us a comfortable ride, and we felt safe on those narrow winding roads.
Private visit of Mary King's Close
Private visit of Mary King's Close
Edinburgh

A great tour to give you an understanding of historical Edinburgh.

Visit to Urquhart Castle
Visit to Urquhart Castle
Scotland

This is a beautiful place, but the castle staff are cautious regarding over crowding, so were not able to go into the castle as planned. We did go to a viewing area and were able to get some great photos of the exterior from across the water.

Exceptional Visit and Tasting at Blair Athol Distillery
Exceptional Visit and Tasting at Blair Athol Distillery
Pitlochry

This was an enjoyable experience for all and a great way to learn about Scottish Whisky.

"A la carte" activities at Rothiemurchus estate
"A la carte" activities at Rothiemurchus estate
Aviemore

Unfortunately, on this day it was pouring rain and cold. But we had an amazing time regardless. Our two guides made it a fun experience for the entire family

Dinner Reservation on Skye
Dinner Reservation on Skye
Scotland
Eat Walk Glasgow
Eat Walk Glasgow
Glasgow

This was a great way to see Glasgow, learn about the city, and taste amazing local foods.

One way to Mallaig on the Jacobite Train (of Harry Potter fame)
One way to Mallaig on the Jacobite Train (of Harry Potter fame)
Scotland

Our family enjoyed the train trip, a relaxing way to travel and see the Scottish countryside.

Hill Trips Cairngorm Reindeer Herd
Hill Trips Cairngorm Reindeer Herd
Scotland

This activity exceeded our expectation. There is a hilly walk to the reindeer which is very scenic in itself. The Reindeer were so beautiful to see up close. We learned about the herd from our guide and were allowed to feed them. The scenery on the hill was beautiful as well.

Isle of Skye Whisky immersion at Torabhaig
Isle of Skye Whisky immersion at Torabhaig
Scotland

A great way to learn about Scottish Whisky.

Private guided tour with driver/guide in Skye
Private guided tour with driver/guide in Skye
Scotland

Our guide gave us a wonderful day on the Isle of Skye considering, it was cold, windy, and rainy, and we were traveling on a tour bus that could not access all the areas.

Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Jul 03, 2024
Dear Caddell Family,

Thank you so much for your lovely feedback! It was truly a pleasure working with you to plan your tailor-made trip. I'm thrilled to hear that everything went smoothly and exceeded your expectations.

Organizing a trip for a group of 20 is no small feat, and I'm glad that Keith, Rickie, Karen, Mark, and everyone that you met in Scotland were able to contribute to making your experience special. From your welcome to Scotland diner to the photoshoot at Cawdor Castle, our...
Read more

Dear Caddell Family,

Thank you so much for your lovely feedback! It was truly a pleasure working with you to plan your tailor-made trip. I'm thrilled to hear that everything went smoothly and exceeded your expectations.

Organizing a trip for a group of 20 is no small feat, and I'm glad that Keith, Rickie, Karen, Mark, and everyone that you met in Scotland were able to contribute to making your experience special. From your welcome to Scotland diner to the photoshoot at Cawdor Castle, our team was delighted to see every part of your trip unfold exactly as you envisioned!

Your kind words about our efforts mean a lot to me and the entire team. It was an honor to help bring your vision to life and ensure that your family had a wonderful experience.

Thank you again for entrusting us with your travel plans. I look forward to possibly helping you with future adventures in the UK, France or Italy!

Warm regards,
Marion, Celina, Sarah, and the team at High Point Holidays

Marion was great, super attuned to custominzi...
Scotland | Jun 6 - Jun 15, 2024

K
Kearney P.
New York, NY | Reviewed on Jun 22, 2024

Marion was great, super attuned to custominzing the trip for the perfect mix of hiking, history and culture to fit our interests…

Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Jun 24, 2024

Hi Kearney,
Thank you so much for your wonderful feedback! It sounds like you had an amazing adventure exploring Scotland. The West Highland Way, Skye, Inverness, Pitlochry, and Edinburgh each have their unique charm, and I'm delighted that you were able to enjoy it all. Hiking, history, and culture are indeed some of Scotland's greatest treasures. We look forward to helping you create more unforgettable memories on your next journey!
Marion

Scottish Highlands & Isle of Skye
Scotland | Sep 29 - Oct 8, 2023

Tyler
Tyler B.
North East, PA | Reviewed on Oct 16, 2023
Marion organized our recent trip to the Scottish Highlands and Isle of Skye. My wife and I hiked part of the West Highland Way (Bridge of Orchy to Ft. William). It was a great 3 day hike through amazing scenery. Our accommodations were great, and luggage transfer service worked out perfect. We then did a rest day (mid-trip) in Ft. William. A nice town with lots of shopping, restaurants, and pubs. We then got our rental car and went on to Isle of Skye for 3 amazing days. We finished up... Read more

Marion organized our recent trip to the Scottish Highlands and Isle of Skye. My wife and I hiked part of the West Highland Way (Bridge of Orchy to Ft. William). It was a great 3 day hike through amazing scenery. Our accommodations were great, and luggage transfer service worked out perfect. We then did a rest day (mid-trip) in Ft. William. A nice town with lots of shopping, restaurants, and pubs. We then got our rental car and went on to Isle of Skye for 3 amazing days. We finished up in Inverness, which was an enjoyable small city in the Highlands. We loved Scotland and definatley want to go back someday! Marion was patient with us as we built our customized itinerary and everything was well organized and went smoothly!

Hotel Review
The Cowshed Boutique Bunkhouse
Uig

This was a unique experience staying here. We stayed in a small pod (cabin) and had a very enjoyable time here. This is located near Uig on Isle of Skye. They have a community room where all guests can cook, hang out, eat, lounge, read, get wi-fi access, and relax by the fire. It was a very neat experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Oct 16, 2023

Thank you very much for your review Tyler, it was a pleasure crafting this trip for you ! We hope to be planning your next trip soon 😄

The weather was typically Scotland and Irelan...
Scotland | Sep 18 - Oct 2, 2023

K
Kathleen S.
Whitehall Township, PA | Reviewed on Oct 09, 2023
The weather was typically Scotland and Ireland. Wet! We had a wonderful time and our guides were wonderful and knowledgeable. We missed one excursion because of time. The trip was great and the accommodations and people were wonderful. Thanks for all your support and hard work. Read more

The weather was typically Scotland and Ireland. Wet! We had a wonderful time and our guides were wonderful and knowledgeable. We missed one excursion because of time. The trip was great and the accommodations and people were wonderful. Thanks for all your support and hard work.

Hotel Reviews
Saorsa Hotel - 1875 - Vegan Hotel
Pitlochry, Perthshire

Beautiful inside and out

Authenticity & Character
The location and decor
Location
Accessibility to many wonderful things.
Staff
Wonderful and helpful.
Cleanliness & Comfort
Everything
Six Brunton Place Bed and Breakfast
Edinburgh

The place is beautiful and the people and food were just amazing. Don’t rent a car and drive it to this location without a parking permit.

Authenticity & Character
Beautiful place and wonderful people.
Location
It’s in a long row of houses. No parking available.
Staff
Owner and staff were excellent
Cleanliness & Comfort
Clean and comfortable. Nice yard in the back.
River Ness Hotel, a member of Radisson Individuals
Inverness

Only there one night but it’s a beautiful place

Authenticity & Character
Very unique
Location
Forest like setting
Staff
Wonderful
Cleanliness & Comfort
E very thing
Duisdale House Hotel
Isle of Skye

Beautiful place

Authenticity & Character
Everything.
Location
We were picked up at the door and taken to beautiful and amazing places
Staff
Friendly and helpful
Cleanliness & Comfort
Everything
Kings House Way Inn
Glencoe

We slept and ate here between our adventures

Authenticity & Character
Location
Rivers and mountains and just beautiful views.
Staff
Kathleens Country House
Killarney

Beautiful

Authenticity & Character
Beautiful and homo
Location
It was perfect for our adventures in Killarney
Staff
Wonderful
Cleanliness & Comfort
Everything
Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Oct 16, 2023

Thank you very much Kathleen ! It is lovely to read that you liked all of the accommodation I have selected for your tailor-made holiday in Ireland and Scotland ! We were very happy to put all of our energy to ensure that you had a great time 😄

Wonderful Tour of Scotland
Scotland | Sep 13 - Sep 20, 2023

K
Kathryn G.
La Vergne, TN | Reviewed on Sep 27, 2023
We got to go all over Scotland for nearly two weeks with Marion's help. We saw some very beautiful areas and toured a lot of castles and whisky distilleries. My husband and I had a great time and all of our scheduled events and hotel bookings went through as planned. We never to reach out to the agency for any booking issues. I would have appreciated perhaps a bit more communication - our dinner reservation with Three Chimneys had apparently been overbooked and they said they had sent an... Read more

We got to go all over Scotland for nearly two weeks with Marion's help. We saw some very beautiful areas and toured a lot of castles and whisky distilleries. My husband and I had a great time and all of our scheduled events and hotel bookings went through as planned. We never to reach out to the agency for any booking issues.

I would have appreciated perhaps a bit more communication - our dinner reservation with Three Chimneys had apparently been overbooked and they said they had sent an email about it to us, but it wasn't our email on their contact so we arrived at the restaurant expecting the kitchen tasting menu, but we had the normal four course dinner instead. This wasn't a big inconvenience or anything, but it did result in some confusion. We also did not receive any emails from the hotels regarding restaurant times. Redwood Hotel on Skye was not open every evening for dinner and because it is such a difficult drive to get to the hotel, I had hoped not to go out again that day. When I asked the receptionist about it, he said that that information should have been given to me in an email, which we did not receive.

Those were our biggest issues. And perhaps we might have appreciated another night in Edinburgh instead of the two initial nights as we were too tired to do anything the day we came in and we had to leave immediately after the first full day to go to Stirling Castle, which was a little out of the way since we ended up going back there towards the end of the trip.

My biggest tip for anyone booking in the future is to really look at the hotels and locations on Google Maps and see if you feel comfortable driving on Scotland's roads (they can be narrow or only have one lane with lots of sheep and potholes). We saw so many train stations and buses while we were traveling, and I wish we had used public transportation to avoid the stress of driving.

Overall, it was the trip of a lifetime and I'm so glad that I had Marion's help to plan this trip. She's very responsive and easy to work with and the KIm KIm interface is very intuitive and I really appreciated having all of our trip information in one place.

Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Oct 16, 2023

Thank you very much for your comment and tips ! I love hearing about my travellers tips and experiences during their tailor made trip to Scotland, they are so helpful 😄We hope to craft another trip for you soon!

Truly enjoyed our experience with Kim Kim. I...
Scotland | Sep 8 - Sep 20, 2023

S
Susan S.
San Antonio, TX | Reviewed on Sep 22, 2023
Truly enjoyed our experience with Kim Kim. I was delighted to experience the different locales and different types of hotels/inns/cabins. The various guides and transfer drivers were, as a whole, delightful and informative. The only drawback was our guide on the Isle of Skye. He didn't seem to know that we would rely on him to recommend places to see. He expected us to outline specifically what we wished to see. When we informed him that we would like to visit the Fairy Pools, he... Read more

Truly enjoyed our experience with Kim Kim. I was delighted to experience the different locales and different types of hotels/inns/cabins. The various guides and transfer drivers were, as a whole, delightful and informative.

The only drawback was our guide on the Isle of Skye. He didn't seem to know that we would rely on him to recommend places to see. He expected us to outline specifically what we wished to see. When we informed him that we would like to visit the Fairy Pools, he was adamant that we wouldn't be able to do it in the allotted time frame. Overall, our experience of the Isle of Skye was tainted by his lack of knowledge and enthusiasm.

Hotel Reviews
Blackfriars Hotel
Inverness

Loved the historical nature of this inn. While it had been renovated to allow for modern conveniences, the historical nature of the building and the coziness of the pub were delightful. Alex, who welcomed us to the inn, was extremely helpful and charming.

Authenticity & Character
It is just like the pubs one has read about with the accommodations located above the pub. Great food and charming location. Note: given the historical nature of the inn, it does not have an elevator. However, Alex offered to take our bags up to our rooms.
Location
Easy walking distance from the train station.
Staff
Friendly. Helpful.
Cleanliness & Comfort
House Of Juniper - The Cabins
Isle of Skye

The cabins were adorable and the kitchen was well equipped. Both of our cabins were clean and comfortable and the staff were most helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Leonardo City Edinburgh
Edinburgh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ben Nevis Hotel & Leisure Club
Fort William, Inverness-shire
Authenticity & Character
Location
Staff
Cleanliness & Comfort
No.32 Hotel
Edinburgh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Z Hotel
Bath
Authenticity & Character
Z Hotel is a more modern hotel. If that is what you like then this hotel is for you.
Location
Because of road closures in Bath, the hotel was difficult to locate.
Staff
The staff was helpful and truly tried to meet our needs. When we arrived, We realized that our bed was only accessible on one side. While they did not have an available room that had access on three sides, they worked to set us up with another room for our second night.
Cleanliness & Comfort
Best Western Chiswick Palace & Suites
London

The staff was fabulous and extremely helpful. Our bed was a king-sized bed. I am a 5 foot 10 inch tall woman and my feet hung off the bottom of the bed unless my head was touching the headboard. It was an uncomfortable bed, but the front desk had housekeeping provide us with a bed topper to alleviate the lumpiness of the bed. Other than the bed issue, everything was clean and comfortable.

Authenticity & Character
Location
This hotel is in the west portion of London and further out than we realized to the various sites we had planned to visit. It was within walking distance of the tube, but our particular tube station was closed due to a mini-strike. However, the hotel staff helped us to negotiate around this incovenience.
Staff
Cleanliness & Comfort
Activity Reviews
Private transfer in town
Private transfer in town
Fort William

Our driver was extremely helpful and informative. He stopped occasionally to allow us time to experience some of the sites en route to our hotel.

Quality of Experience
Guides, Drivers and Staff
Other than the one guide at the Isle of Skye, all other drivers and guides were great.
Transport
The rail system in Scotland is amazing. We did learn that we did not take into consideration how much time we needed to get from location to location and thus did not have enough time in Inverness, Edinburg and Bath to take in all that we wanted to see.
Literary tour of Bath
Literary tour of Bath
Bath

Our guide was extremely knowledgeable and fun. She dressed in Regency attire and paced the tour in a manner that allowed for all members of our foursome to keep up.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tea at the Edinburgh Castle
Afternoon Tea at the Edinburgh Castle
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Stonehenge Half Day Tour from Bath
Stonehenge Half Day Tour from Bath
Bath

I loved Stonehenge and the exhibition hall and buildings were truly helpful in imagining what it was like for the people from back in time to live and celebrate around Stonehenge.

Quality of Experience
Guides, Drivers and Staff
Transport
London Eye timed entry tickets
London Eye timed entry tickets
London
Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer in town
Private transfer in town
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Hop-on, Hop-off Bus
Hop-on, Hop-off Bus
London
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Oct 16, 2023

dear Susan ! I really enjoyed putting together the trip plan for you and your group, it was really fun. I am glad to read that you had a great experience overall. We definitely address the issue you encountered with the guide on Skye. You feedback is very important to us!

Dream trip to London and Edinburgh
England | Jul 12 - Jul 22, 2023

Betsay
Betsay P.
Columbia, SC | Reviewed on Sep 14, 2023
We reached out to KimKim to help plan a 10 day trip for me, my husband, our daughter, and my in-laws to London and Edinburgh. We wanted to base our trip off of a group tour itinerary that we found, with some changes and additions to the attractions each day to ensure everyone got to do and see the things most important to them. Marion worked with me for almost a month, adjusting things to help fit our budget and recommending things to help us get everything into the trip. She was VERY... Read more

We reached out to KimKim to help plan a 10 day trip for me, my husband, our daughter, and my in-laws to London and Edinburgh. We wanted to base our trip off of a group tour itinerary that we found, with some changes and additions to the attractions each day to ensure everyone got to do and see the things most important to them. Marion worked with me for almost a month, adjusting things to help fit our budget and recommending things to help us get everything into the trip. She was VERY patient and always kind, which I appreciated, because I couldn't make final decisions without consulting the others. I never felt pressured in any way (also much appreciated). She truly felt like a trusted friend who was helping me plan a dream trip.

The "roadmap" packet we received before we left had great information. There were directions, times, details, and estimates on how long it would take us to get to the meeting points. All of the tour companies we used were wonderful. In England, we did a large tour one day to Windsor, Stonehenge, and Bath and a more intimate (16) person to Oxford, the Cotswalds, and Stratford Upon Avon. The guides were knowledgeable, helpful, and really fun. She arranged transportation to Harry Potter Studios which was a highlight for multiple members of the family. We also did several two walking tours in Edinburgh- one large group (Harry Potter tour) and one with just a guide and our family (walking tour of Edinburgh). Both were excellent! We got a rental car one day to drive to St. Andrews, and Marion arranged that for us as well. While I love planning things, working with a travel partner like KimKim really helps to make sure things are covered. Everything was easy and seamless.

While we were gone, I only had to reach out to KimKim once to clarify a detail, and they responded quickly. There is no way that we could have done everything that we did without Marion's expertise and guidance. Everyone got to see and do their bucket list items and we all agreed it was the trip of a lifetime. My family kept thanking me for planning everything but Marion and KimKim definitely deserve the credit. We will DEFINITELY use this service again, and I would be delighted to work with Marion again.

Hotel Review
Caledonian Sleeper
London

We absolutely loved this part of our trip. We were a little nervous because another travel agent had not recommended sleeper cars on trains, but it seemed to be the best use of our time, so we decided to give it a shot. My husband and I got a connecting room with out 12 year old daughter, and my inlaws got their own room. All of the rooms had bunkbeds and the rooms are TINY. If you have large suitcases, you are better off having them store those and working out of an overnight bag. Because we had an empty bunk in our daughters room, we piled all of our luggage on there. **We could not figure out how to open the door between our rooms, but we found out in the drinks car that they come around and do it for you once the train gets moving. We went to the bar and got drinks and snacks (adult beverages for us and hot chocolate for my daughter). They were short staffed and couldn't do large meals but at 11pm we weren't looking for that. We met some other travelers who were going home to Edinburgh and talked to them about restaurants, etc. It was a nice way to wind down before bed. We were laughing going to bed that no one was going to sleep, but we all slept AMAZINGLY well. The bed was firm and comfortable, and the provide earplugs and eye masks. My in-laws, who are 70, agreed that it was a great night sleep. In the room there is a tiny sink that you can use to wash your face and brush your teeth. There are toilets in each train car and we never had an issue being able to use one when we needed to. We didn't have breakfast on the train 1) because we wanted to sleep in and 2) you arrive really early, so we just went straight to breakfast in Edinburgh. I would highly recommend it. It was a fun experience- leaving London and waking up in Edinburgh. Because we slept through the journey, we had more time to explore in Edinburgh which was a huge value to us.

Authenticity & Character
We enjoyed everything about it!
Location
Staff
My husband left his tablet in our room and had to run back through the train station. The conductor personally escorted him back to our room to check, where he found it between the mattress and the wall.
Cleanliness & Comfort
Very clean! We had no issues or concerns at all.
Activity Reviews
London Eye timed entry tickets
London Eye timed entry tickets
London

The evening we went, it was not crowded at all, so our group of 5 got a "room" all to ourselves. The pace is nice and slow so those of us who get motion-sickness were not bothered at all. It was our very first activity after arriving and checking in, and it was nice to get to take in ALL of London, from every direction, for our first event. My husband and I rode on it almost 20 years ago, so it was fun to come back and do it again. You can't beat the views!

Quality of Experience
Hop-on, Hop-off Bus
Hop-on, Hop-off Bus
London

We had a wait a while to get on the bus, but after that it was smooth sailing. We had downloaded the app and talked about the stops that we wanted to get off at and what we wouldn't mind passing by. My father-in-law really wanted to see Buckingham Palace and stop at a Hard Rock Cafe (he collects shirts). The audio commentary that you get to listen to is really good-- not boring at all. There was only one stop we didn't get to make because we ran out of time. We spent a really fun day getting to see so many different parts of London.

Quality of Experience
Easy to hop on and off--- covered everything we wanted to see without worry
Guides, Drivers and Staff
Transport
Harry Potter Studio Tour from London (with transport)
Harry Potter Studio Tour from London (with transport)
London

The bus we took was very nice! The studios are 45 min- 1 hour outside of town but we were very comfortable. The studios are overwhelming (in a wonderful way). The guide told us a lot of people spend 4 hours there, which is how much time we had, so it was great. There are passports you can stamp along the way. There are the sets, costumes, design pieces- with fun additional facts. There are also several areas where you can create videos of you riding a broom throughout different areas of Hogwarts and London. My daughter and father-in-law both did it and the videos are hilarious. There is a huge cafeteria about halfway through with a good variety of options. We stopped and had lunch and then went back for butterbeer ice cream. If you are a Harry Potter fan, this is a MUST DO!

Quality of Experience
Guides, Drivers and Staff
Transport
Windsor, Stonehenge & Bath  from London
Windsor, Stonehenge & Bath from London
London

Our driver and guide were both wonderful on this trip. We were on a really nice bus, and it was full. We were not able to sit together but we would reconvene once we got to each destination, it was fine. We thoroughly enjoyed each place. At Windsor, we were the first to arrive and so we were the first ones in. There are a couple of highlight areas and you need to choose what you want to do because you have a limited time at each place. We went to the Royal Apartments and marveled at everything we saw. There is so much art, history, and space! On the way back to the bus, we grabbed lunch to go at one of the sandwich shops in the train station that you walk through. Stonehenge is very cool to go to, but it has it's own microclimate and it was insanely windy! There is a path from the main parking lot to Stonehenge, and there is also a bus that will drive you the 1.5 miles. Because of our time limits, we all took the bus. If I came back, I would make a day of it so we could walk through the country side. We grabbed a snack at the cafe there, which is packed. Bath was by far the favorite. We want to come back and spend several days in Bath because the town is so beautiful. The baths themselves were a great site. It is a self-led walking tour throughout. Once we were done, we had about 45 minutes to kill, so we walked around and got ice cream.

Quality of Experience
We got to see so much in one day. Each item could be their own day trip but it was a wonderful way to get a good taste of each place in a limited amount of time.
Guides, Drivers and Staff
The guide was wonderful! Very personable and friendly.
Transport
Safe and comfortable.
Small Group - From London: Oxford, Cotswolds, and Stratford Upon Avon Tour
Small Group - From London: Oxford, Cotswolds, and Stratford Upon Avon Tour
London

We really enjoyed this small group tour. It was much more intimate and we got to know several of the others on the tour. Stratford Upon Avon was beautiful. We got to tour Shakespeare's home which was so interesting, and the guides who worked there were very engaging and helpful. After that, we had some free time to explore. The day we were there, there was a large famers market on the river with food trucks and vendors of all kinds. That was an added treat! From there we went to the Cotswalds. We drove through these precious, tiny towns, and it was obvious that larger tour buses would not be able to get down a lot of those roads. We stopped for lunch in a beautiful village, but we only had about 1 hour to to find a restaurant, get seated, eat, and get back to the bus. With it being Sunday, a lot of the restaurants were offering Sunday roast or more formal meals. Since we didn't have time to research the village beforehand, we felt a little panicked about finding a restaurant that could seat us and serve us in the allotted time. We made it, but if I could change anything, I would allow 2 hours here so we could walk around and find a place we actually wanted to eat and enjoy ourselves rather than rushing through. Finally, we got to Oxford. This is a beautiful area and we had the most time here. Besides going into the one building (which is the setting for a scene in Harry Potter where the students are learning to dance), we had a lot of free time to go into shops. That was fun, but it was very touristy. My husband opted to go to the free Natural History Museum and he loved it. I would have been happy to have spent less time here and more at the Cotswalds. Our guide was very nice and talked a lot during the roadtrip portion. He was very entertaining!

Quality of Experience
Guides, Drivers and Staff
Overall great-- I just wish we had allotted the time a little differently.
St Andrews walking tour of the famous Old Golf course
St Andrews walking tour of the famous Old Golf course
England

We arrived about noon and were able to eat lunch in the Clubhouse before the tour. The food was good and we could see the practice greens so it was good people watching, The guys went on the tour and loved it. The girls went into St Andrews and shopped and visited the University. St Andrews is a beautiful city! We were very happy we made the day trip out of Edinburgh.

Quality of Experience
Transport
Our rental car was really nice. Everything was set up for us and it was super easy!
Private walking tour of Edinburgh with a top local guide
Private walking tour of Edinburgh with a top local guide
Edinburgh

Gareth was a fantastic guide! He was very personable and friendly. He took us off of the Royal Mile and around parts of Edinburgh that we never would have seen. There was no Harry Potter on this tour but my 12 year old still enjoyed herself very much. My husband asked a ton of questions when we were in between locations and we had some great conversation. He was very sweet about taking pictures of us so we have a few family shots that aren't selfies! It was really nice to have a guide to ourselves rather than being in a large group setting. Everyone agreed that this tour was a highlight of the trip!

Quality of Experience
Guides, Drivers and Staff
Gareth is a gem!
Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh

We had a lot of fun exploring all of the areas of the castle grounds. We spend a lot of time in the jails because my daughter was intrigued with it. There was a lot to see and do, and the self-guided tour aspect of it makes it more enjoyable because you don't have to stay with a crowd. You definitely want to book in advance because we heard a lot of people who were upset that tickets were sold out for the day.

Quality of Experience
Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Sep 15, 2023

Dear Betsay, Thank you very much for this extensive review of the trip we organized together. I was very happy to be the friend you needed during the planning of this tailor-made holiday in the UK. Communicating with you was very pleasant and I really enjoyed adapting your trip to your needs and desires. We really value each of your review about every activities. Your photos of your visit at the Harry Potter studios are lovely !! We hope to work for you in the future if you ever travel to the UK again or if you want to explore France !

We had a dream Scotland vacation thanks to the kimkim experts!
Scotland | Jun 12 - Jun 24, 2023

Tiffiny
Tiffiny P.
Canada | Reviewed on Jun 29, 2023
My husband and I had a wonderful Scotland experience thanks to kimkim! It was our first time to Europe so planning a two week excursion myself was daunting. I sent an explanation of what type of things we wanted to do and see and William curated a whole trip just for us! The communication was great and I was able to request adjustments and discussed ways to bring the cost closer to our budget. Then once it was all set up, Marion answered any questions we had prior to the trip. The... Read more

My husband and I had a wonderful Scotland experience thanks to kimkim! It was our first time to Europe so planning a two week excursion myself was daunting. I sent an explanation of what type of things we wanted to do and see and William curated a whole trip just for us!

The communication was great and I was able to request adjustments and discussed ways to bring the cost closer to our budget.

Then once it was all set up, Marion answered any questions we had prior to the trip. The digital Roadbook they provide is great. It charts out not only the details of the trip but also provides confirmation numbers for each of the bookings and contact numbers for the business. It also outlines the story of where you are visiting. It gives tips and suggestions of what else you can see and do in the area!

There were only a couple of changes along the way, not kimkim's fault but the hotel's challenges, and Marion let us know and instructed on what the alternates were. Any time we had questions or if there were any issues, Marion was there to help us through so we could enjoy our vacation without having to worry about replanning or adjustments!

We are so happy with the locations, accomodations and day tours that were planned out for us. There are so many tourist attractions and since we had never been there before, it was hard to know what is worth going to see and do. William did a fantastic job of matching our style of local and active, plus our love of Outlander, to the selected accommodations and tours.

Prior to booking with kimkim I had read some complaints about the cost of kimkim when the same trip could have been booked for much cheaper yourself. This is true...but the point is...through this service you don't to have to do any of that yourself. You are paying for someone else to do it all for you. I did not have the time to reasearch everything and I didn't have the knowledge to pick locations and accommodations that I can be confident would be worth our time and money. Plus you don't have to deal with the potential stress of having to make changes while on your trip or feeling like you lost time with lame bookings that didn't live up to the marketing.

Through using the kimkim service, with William and Marion that were experts on Scotland, we ended up with a well planned trip with fantastic guides, experiences and locations that we will remember for a lifetime.

Hotel Reviews
Invercloy Guest House
Oban

The host of this accommodation was so welcoming and friendly! The location and view from the room was wonderful. It was walking distance to shopping and some cool attractions. I would absolutely stay here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel du Vin
Glasgow

My husband and I are not usually ones to pay a lot for our accommodations because we are rarely there. We just need a clean place to sleep. However staying in this hotel for a night was a treat. The building is absolutely breathtaking and has an old world feel. So classy. The room had everything we needed and was beautiful and comfortable. Rumour has it that Elton John had stayed there. :-)

Authenticity & Character
Location
It is a bit out of the way, but worth it.
Staff
Cleanliness & Comfort
Atholl Villa Guest House
Pitlochry

This is a small local feeling B&B. The staff were so friendly and the breakfast was delicious. It was a cozy location where you can't help but meet and chat with other guests. The location is perfectly close to downtown and parks and attractions such as the distillery.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Jul 20, 2023

Dear Tiffiny,
Thank you very much for your extended review! William and I took great pleasure in building this tailor made trip to Scotland. We wanted to make sure that you would have both active experiences with the paddleboarding in Glencoe and cultural discoveries with some private guided tour in Skye or at the Culloden Battlefield. We hope that you had a great time and that you enjoyed the warm welcome of scots !
We hope to help you plan your next trip,
Best regards,
Marion