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88 messages

Sofia Fenaux

Brazilian and living in France since 2018. I decided to live in this country for the richness of their history, culture, and wonderful landscapes. Also because I love to learn new languages. I would love to share with you my knowledge about the place that I live and make you discover its respective hidden gems. If you decide to travel with us, you will be able to do one real immersion in French culture and the way of life here. My favorite region in France is Normandy, with its impressive nature and gastronomy.

What places and activities do you specialize in?

"Paris and the Occitanie region in the South of France. Specialized in sustainable tourism activities in south France, cultural heritage, champagne guided tours and also family trips(I'm a mother)."

How did you get involved in travel?

"Combining my personal love for new adventures and curiosity, I decided to study Tourism arriving in France ."

Please share a unique travel experience you will never forget.

"My first time in Giverny. Since I was a kid, I love Monet paintings and the history about this house.So visiting this place with the love of my life was the best experience that I could have."

Sofia is part of the following groups: France Travel Agents
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Favorite experiences

Pastry Tour of Le Marais in Paris

Eating pastries and enjoying art is synonymous with French culture, and you'll get to do plenty of both while in Paris! Start your morning with a tour of the beloved Le Marais neighborhood with a local guide (a neighborhood resident, in fact). Le Marais has played an important part in French...

House & Gardens of Claude Monet in Giverny

Claude Monet, who lived for forty-three years (1883 to 1926) in his house in Giverny, had a passion for gardening. With a love of colors, he conceived his famed flower and water garden as true works of art. Enjoy walking through his house and gardens, absorbing a unique and peaceful atmosphere...

Perfume Tour of Grasse

The Provence region of southeastern France is the picture of French bucolic life, with its tiny hill-top villages like Fayence, Seillans, Tourette, and others. It's also home to the famous French Riveria, and in the hills north of Cannes, you'll find Grasse, a charming village that happens to be...

Visit Mont-Saint-Michel

Spend the day exploring Mont-Saint-Michel. The iconic abbey sits on an island in the middle of a huge bay, where Europe's biggest tides create a natural moat. Mont-Saint-Michel has roots from 708 CE, when the Archangel St. Michel ordered Aubert, the bishop of Avranches, to build a sanctuary on...

Lavender Tour of Provence

Explore Provence's beautiful lavender fields, focusing on the picturesque Sault or Roussillon areas, where the most colorful lavender plants bloom. Along the way, discover authentic Provence, with its typical villages, lively markets, amazing landscapes, and more. Start by immersing yourself in...

Paris WWII Walking Tour

Relive the darkest period of the 20th century and discover what life was like in France's capital city during and after the German occupation. You'll learn about the history of Paris, its citizens, and its resistance forces between 1940 and 1944. This walking tour will take you to the emblematic...

Recent trip reviews for Sofia

Firzt of all Sofia or her team was not based ...
France | May 17 - May 21, 2025

P
Padmakar N.
India | Reviewed on May 22, 2025
Firzt of all Sofia or her team was not based in Paris. She never came on line may be after 7th of May. Eexcept on arrival day transport from Airport to Hotel, all other trips where totally totally not as expected. First of all it may be our wrong understanding that transportation to various sight seeing locations are included. Since it has not been included, in the beginning itself our purpose of requesting you to arrange for local sight seeing has been disappointed. Evan driver of Vintage... Read more

Firzt of all Sofia or her team was not based in Paris. She never came on line may be after 7th of May. Eexcept on arrival day transport from Airport to Hotel, all other trips where totally totally not as expected. First of all it may be our wrong understanding that transportation to various sight seeing locations are included. Since it has not been included, in the beginning itself our purpose of requesting you to arrange for local sight seeing has been disappointed. Evan driver of Vintage car has not been informed correctly about our hotel location. By the time he understood about our hotel,it was too late. Then he said he will come in the evening. It was nightmare in the evening due to heavy trafic. By the time he took two rounds he said my time is over and he left us in front of Opera. It was originally planed to drop in the Opera area as per moarning program since we had Opera visit was at 11 a.m. to 12.30 am. In the evening he should have dropped us near the hotel it self for which he never agreed. Initially Moulin Rouge Caberet has planed. After making the payment, we have been told that since it was not available, it has been changed to Paradise latin which was not at all a good performance as we expected. Any how we have completed the tour and it was not at all an value for money which we have paid. May be our expectations are very high or we are laking in our understanding. We felt that only tickets to the various sight seeing places have been booked by your side which we could have done our own. Since we wanted some personalized tour was required we have approached you. Regret for having booked the tour.



Local specialist: Sofia Fenaux
Sofia
Sofia Fenaux
Local specialist in Montpellier | Replied on May 27, 2025
Good afternoon,
I'm really sorry to hear that you felt this trip was a disappointing experience. I also want to apologize for not informing the driver-guide about your hotel change — I completely understand how that caused confusion for the city tour.
That said, I think there may have been a few misunderstandings about the services included in the program and the type of support provided during the trip. I'm also sorry if there was any confusion about our location — I did mention in my very... Read more

Good afternoon,
I'm really sorry to hear that you felt this trip was a disappointing experience. I also want to apologize for not informing the driver-guide about your hotel change — I completely understand how that caused confusion for the city tour.

That said, I think there may have been a few misunderstandings about the services included in the program and the type of support provided during the trip. I'm also sorry if there was any confusion about our location — I did mention in my very first message that we're based in Montpellier, in the south of France, not in Paris.

I totally understand that having a driver-guide throughout the entire stay would have been more comfortable. That could absolutely have been arranged, but it wasn’t part of the proposal I initially shared with you. As a local agency, we specialize in tailor-made trips rather than all-inclusive packages. Of course, daily assistance could have been included, but that would have required a much higher budget, as driver and guide services in France are quite expensive.

Once again, I’m truly sorry the trip didn’t meet your expectations, and I appreciate your feedback — it helps us to improve.

Sofia