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Amazilia Travel

Amazilia Travel is a Destination Management Company and Tour Operator based in San Jose, Costa Rica. The company was established in 2006 and specializes in custom made itineraries and group travel throughout Costa Rica, Nicaragua and Panama. The founders are Naturalist Travel Guides with more than 20 years of experience organizing memorable trips and delivering world-class services focused on eco-tourism, bird watching and adventure traveling in every one of these exotic destinations.

The staff is capable to organize affordable trips considering the customer's desires and budget. Professional travel advisors will help travelers in every step of the way by answering all their questions about hotels, transportation choices and the best local expeditions. The company offers a wide selection of economy as well as luxury hotels around the region. All accommodations were visited by the staff and are permanently evaluated. All customers will receive a personal meet and greet at their arrival to the airport, as well as 24-hour assistance at each destination.

Amazilia Travel is part of the following groups: Costa Rica Travel Agents

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Recent Trip Reviews for Amazilia Travel

Flawed itinerary provided by kimkim
Costa Rica | Dec 22 - Jan 2, 2026

N
Natalia I.
Ashburn, VA | Reviewed on Jan 04, 2026
Yuliana provided an itinerary with an irreconcilable time conflict on one of the days—back-to-back activities with two different providers scheduled on the same day. I have a very disappointed teen who was excited about the waterfall visit, only to find out that we were unable to reschedule. There was no communication from Yuliana or anyone on the team for 48 hours, and no help with rescheduling or a refund, all following kimkim’s error in putting together a flawed itinerary. We were... Read more

Yuliana provided an itinerary with an irreconcilable time conflict on one of the days—back-to-back activities with two different providers scheduled on the same day. I have a very disappointed teen who was excited about the waterfall visit, only to find out that we were unable to reschedule. There was no communication from Yuliana or anyone on the team for 48 hours, and no help with rescheduling or a refund, all following kimkim’s error in putting together a flawed itinerary.

We were disappointed about having to forgo the waterfall visit, and kimkim’s response further added to the disappointment. We contacted Yuliana multiple times; all we received were empty words that our “concerns are being taken very seriously,” but that “there’s nothing we can do.” Kimkim could have helped us with rescheduling or provided a refund, but instead we received “sorry, not sorry” responses.

The bottom line: Yuliana is great at booking four-star accommodations (which I can do myself as well), but not helpful at all when issues arise—especially issues caused by her faulty scheduling.

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jan 05, 2026
Hello Natalia, Thank you for taking the time to share your feedback. I’m truly sorry for the frustration and disappointment this situation caused, especially for your family and your teen who was looking forward to the waterfall visit. I understand how upsetting it is when plans don’t unfold as expected. I want to acknowledge that the overlap in activities on that day should not have occurred, and I sincerely regret the impact this had on your experience. I also regret that the response... Read more

Hello Natalia,

Thank you for taking the time to share your feedback. I’m truly sorry for the frustration and disappointment this situation caused, especially for your family and your teen who was looking forward to the waterfall visit. I understand how upsetting it is when plans don’t unfold as expected.

I want to acknowledge that the overlap in activities on that day should not have occurred, and I sincerely regret the impact this had on your experience. I also regret that the response time did not meet your expectations during a stressful moment. While some aspects of rescheduling and refunds are ultimately dependent on third-party providers and their policies, I understand that this does not lessen the disappointment you felt.

Please know that your concerns were taken seriously, and feedback like this is important. It helps identify where processes need improvement to avoid similar situations in the future. My goal is always to create seamless, meaningful travel experiences, and I’m genuinely sorry that this fell short during part of your trip.

I appreciate you sharing your perspective and wish you and your family all the best in your future travels.

Best,
Yuliana

Everyone was great.
Costa Rica | Dec 20 - Dec 29, 2025

S
Savlador L.
Newark, NJ | Reviewed on Dec 30, 2025
Everyone was great. Read more

Everyone was great.

Hotel Reviews
Dreams Lodge Monteverde
Santa Elena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Auténtico Hotel
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 02, 2026

Hello!

That’s great to hear! 😊
I’m really happy everything went well. Please let me know if there’s anything else I can help you with, now or in the future.

Recommended for Costa Rica trip!
Costa Rica | Dec 14 - Dec 21, 2025

Carrie
Carrie N.
Kansas City, MO | Reviewed on Dec 22, 2025
Kimkim was very easy to work with. Yuliana put together a. Very memorable trip meeting our requirements - budget and adventure and cultural experiences. Thank you! Read more

Kimkim was very easy to work with. Yuliana put together a. Very memorable trip meeting our requirements - budget and adventure and cultural experiences. Thank you!

Hotel Review
Arenal History Inn
Arenal

We loved the rooms, especially the lovely porch. The restaurant was fantastic. The gardens and visiting birds was amazing. Breakfast was so-so - we skipped after the first day. Good location for pickups to activities. We would give it a 4.5 if we could!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Dec 31, 2025

Hello Carrie,
Thank you so much for your kind words. It was truly a pleasure working with you and designing a trip that balanced your budget with adventure and meaningful cultural experiences. I am so happy to hear it was a memorable journey. Thank you for choosing Kimkim, and I hope to help you plan another Costa Rica adventure in the future.
Pura Vida!
Yuliana

Ease and expertise!
Costa Rica | Nov 26 - Dec 13, 2025

Sophia
Sophia N.
Salt Lake City, UT | Reviewed on Dec 21, 2025
We really liked using Kim Kim for the expertise and the ease of planning the perfect trip. I built off one of the preplanned itineraries and customized it a fair amount for our desires, which included animals, surfing, beach time, and finding the right balance with a five-year-old in tow. The hotel choices were all very nice and I felt like the quality of the tours that Kim Kim and Amazalia selected were unique and beyond what I could’ve done on my own. (There are so many operators in Costa... Read more

We really liked using Kim Kim for the expertise and the ease of planning the perfect trip. I built off one of the preplanned itineraries and customized it a fair amount for our desires, which included animals, surfing, beach time, and finding the right balance with a five-year-old in tow. The hotel choices were all very nice and I felt like the quality of the tours that Kim Kim and Amazalia selected were unique and beyond what I could’ve done on my own. (There are so many operators in Costa Rica! On one hand, this would seem to make it easy to do it all yourself. However, there is a difference in quality at least in the number of people on other tours where we had smaller groups). I wish I could’ve understood the pricing of Kim Kim a bit more. That was my only slight irritation. But, I did feel like the overall experience was well worth it, and I would like to book a trip through them elsewhere in the future. The itineraries, tour options, ease, and helping us do everything without a hitch was well worth it to me!

Hotel Reviews
Olas Verdes Hotel
Nosara

Loved this hotel!!

Authenticity & Character
Location
Staff
Hotel Heliconia
Monteverde
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tamarindo Diria Beach Resort
Tamarindo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde

We saw so many animals! Well run tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde
Quality of Experience
I
Guides, Drivers and Staff
Transport
Peñas Blancas River Floating Safari Adventure by Raft
Peñas Blancas River Floating Safari Adventure by Raft
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Catamaran Sailing Excursion
Catamaran Sailing Excursion
Costa Rica

Well run and fun experience. We weren’t sure if this was a good fit for doing with our 5 yo, but she had a great time. The food, drinks, dancing, views, swimming, and staff were all wonderful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tamarindo Kayak Estuary Tour
Tamarindo Kayak Estuary Tour
Tamarindo

It was neat to paddle up the estuary. It wasn’t very easy to see much wildlife, so I wouldn’t choose this activity if that’s your main goal. However, it was nice to get on the water and experience it at that level. Much better than going on a boat, in my opinion. There had been some miscommunication and they didn’t have a PFD the right size for our daughter.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Dec 22, 2025
Hello sophia, Thank you so much for taking the time to share such a thoughtful and detailed review. I am truly happy to hear that the expertise, ease of planning, and customization made a difference for your family, especially while traveling with a five year old. It was a pleasure helping tailor the itinerary to include wildlife, surfing, beach time, and a pace that worked well for everyone. I am especially glad you appreciated the quality of the hotels and tours, as well as the smaller... Read more

Hello sophia,

Thank you so much for taking the time to share such a thoughtful and detailed review. I am truly happy to hear that the expertise, ease of planning, and customization made a difference for your family, especially while traveling with a five year old. It was a pleasure helping tailor the itinerary to include wildlife, surfing, beach time, and a pace that worked well for everyone.

I am especially glad you appreciated the quality of the hotels and tours, as well as the smaller group experiences. Costa Rica does offer many options, and selecting the right operators to ensure comfort, safety, and meaningful experiences is something we truly value.

Thank you as well for your honest feedback regarding pricing. We appreciate you sharing this, and I am happy to hear that overall you felt the experience was well worth it. It means a lot to know you would consider traveling with Kimkim again in the future.

It was a pleasure helping plan your trip, and I hope to assist you again on another adventure.

Warms regards from Costa Rica!
Yuliana

A Great Costa Rican Adventure
Costa Rica | Nov 29 - Dec 14, 2025

Russ
Russ F.
Seattle, WA | Reviewed on Dec 18, 2025
It’s hard to know where to start about the wonderful time we had on our trip to Costa Rica. First it was a pleasure working with Olman to plan our itinerary. We listed the top attractions we wanted to see with lodging and transportation at a reasonable price and Olman really delivered. The weather was mostly sunny and the landscape was lush and green from the previous wet season. On our well organized tours we saw a wide variety of wildlife and our guides were informative and helped... Read more

It’s hard to know where to start about the wonderful time we had on our trip to Costa Rica. First it was a pleasure working with Olman to plan our itinerary. We listed the top attractions we wanted to see with lodging and transportation at a reasonable price and Olman really delivered.

The weather was mostly sunny and the landscape was lush and green from the previous wet season. On our well organized tours we saw a wide variety of wildlife and our guides were informative and helped us take amazing pictures we could not have gotten on our own. Our accommodations were clean and comfortable with pools and easy access to townsites and beaches. Transportation to all areas of the country was mostly on time and fairly pleasant. We also had ample down time where we could plan our own activities or just relax. Any issues we had with scheduling were not disruptive or affect our itinerary negatively.

Overall it was a fantastic experience and I would recommend this service to everyone.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 22, 2025

Hello Russ,

Thank you so much for taking the time to share this. It truly means a lot to me. It was a real pleasure helping you plan your Costa Rica adventure, and I’m thrilled to hear that everything came together so well, from the itinerary and guides to the accommodations and balance of activities and downtime. I sincerely appreciate your kind words and recommendation, and I hope Costa Rica will welcome you back again in the future!

Best,
Olman

Our trip was excellent - we travelled with tw...
Costa Rica | Nov 28 - Dec 6, 2025

J
Jocelyn W.
Canada | Reviewed on Dec 10, 2025
Our trip was excellent - we travelled with two children, 8 and 11, and everything was perfectly curated for them. The hotels were spectacular and the activities were really fun! Having activities in the morning left the afternoon free for lounging by the pool and relaxing in hot springs. Suggestions of what to bring and wear were very helpful. My only recommendation would be more details on where to drop the car off - we thought as per the instructions it was AT the airport but it was about... Read more

Our trip was excellent - we travelled with two children, 8 and 11, and everything was perfectly curated for them. The hotels were spectacular and the activities were really fun! Having activities in the morning left the afternoon free for lounging by the pool and relaxing in hot springs. Suggestions of what to bring and wear were very helpful. My only recommendation would be more details on where to drop the car off - we thought as per the instructions it was AT the airport but it was about 10 minutes away and required a shuttle back. This could have been a problem if we were short on time. Would definitely recommend this trip.

Hotel Reviews
Casa Luna Hotel & Spa
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
we had an issue with our first room and the staff accommodated us quickly by moving to another room that was perfect
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 15, 2025
Hello Jocelyn, Thank you so much for sharing your feedback.
I am truly happy to hear that you had such an excellent trip and that it worked so well for both of your children. Knowing that the activities, hotels, and overall pacing allowed your family to have fun and relax is exactly what we aim for.
Thank you as well for pointing out the note about the car drop-off location. That’s very valuable feedback, and you’re absolutely right. It was a pleasure helping plan your Costa Rica... Read more

Hello Jocelyn,

Thank you so much for sharing your feedback.
I am truly happy to hear that you had such an excellent trip and that it worked so well for both of your children. Knowing that the activities, hotels, and overall pacing allowed your family to have fun and relax is exactly what we aim for.

Thank you as well for pointing out the note about the car drop-off location. That’s very valuable feedback, and you’re absolutely right.

It was a pleasure helping plan your Costa Rica adventure, and I truly appreciate the recommendation. I hope to assist you again in the future — Costa Rica will be happy to welcome you back anytime!

Warm regards,
Olman

We only had a few weeks to plan before depart...
Costa Rica | Nov 16 - Nov 22, 2025

joshua
joshua s.
Atlanta, GA | Reviewed on Dec 06, 2025
We only had a few weeks to plan before departure and the kimkim team did a great job of planning the entire itinerary, transportation, excursions, and lodging. While we might have been able to save some $ by planning the trip ourselves, the simplicity and comfort of having someone knowledgeable set everything up was worth the added cost. We were picked up at the airport and taken to our hotel in San Jose. the next day we were collected and driven to the east coast where we spent a few days... Read more

We only had a few weeks to plan before departure and the kimkim team did a great job of planning the entire itinerary, transportation, excursions, and lodging. While we might have been able to save some $ by planning the trip ourselves, the simplicity and comfort of having someone knowledgeable set everything up was worth the added cost. We were picked up at the airport and taken to our hotel in San Jose. the next day we were collected and driven to the east coast where we spent a few days before trekking back to Arenal for a few more days then a scenic drive back to the San Jose airport. All of the transports were clean, on time, and pleasant. The accommodations were above average with breakfast provided. All in all a wonderful and memorable trip. We would certainly use kimkim again.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 08, 2025

Hello Joshua,

Thank you so much for taking the time to share your experience with us. It truly means a lot.

I’m very happy to hear that, despite having only a few weeks to plan, everything came together smoothly, and you enjoyed a seamless trip. Our goal is always to make the planning process simple and stress-free, so knowing that the itinerary, transportation, excursions, and lodging all worked out perfectly is wonderful feedback.

Thank you again for trusting us with your trip. We would be delighted to help you plan your next adventure!

Pura Vida,
Olman

Unique Costa Rica: Nature Encounter & Relaxation
Costa Rica | Nov 25 - Dec 2, 2025

clenie
clenie v.
Norway | Reviewed on Dec 03, 2025
Olman was truly exceptional — not only was he a great person to spend time with, but his knowledge about so many aspects of the trip made a huge difference. He quickly understood exactly what we were looking for and arranged everything perfectly to match our preferences. His professionalism, flexibility, and insight made our experience even more memorable.
Overall, we are very happy with the service and the entire experience. Thank you once again for taking such good care of us.
Read more

Olman was truly exceptional — not only was he a great person to spend time with, but his knowledge about so many aspects of the trip made a huge difference. He quickly understood exactly what we were looking for and arranged everything perfectly to match our preferences. His professionalism, flexibility, and insight made our experience even more memorable.
Overall, we are very happy with the service and the entire experience. Thank you once again for taking such good care of us.

Hotel Reviews
Rincón del Valle Hotel & Suites
San José

Location-wise, the hotel was convenient, and the breakfast was excellent. However, the amenities could have been better to enhance the overall stay.

Authenticity & Character
Location
Few restaurants around to check!
Staff
Cleanliness & Comfort
Rooms were quite dusty and the bathrooms weren’t that clean.
Hotel Arenal Montechiari
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
WiFi at the room wasn’t available and it was bit inconvenient to go to reception or buffet area to browse the internet.
Hotel Cipreses
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Playa Espadilla
Manuel Antonio
Authenticity & Character
Location
Staff
Great staff and very friendly
Cleanliness & Comfort
Hampton by Hilton San José Airport
Alajuela

One of the very comforting hotels. Great choice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whitewater Rafting on the Balsa River Class II & III
Whitewater Rafting on the Balsa River Class II & III
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
El Silencio Hike & Visit to Ecotermales Hot Springs
El Silencio Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 03, 2025

Hello Clenie,

Thank you so much for your kind words, they truly mean a lot to me.

It was an absolute pleasure helping you plan and experience Costa Rica, and I’m really happy to know the trip matched what you were hoping for. Reading messages like this is the most rewarding part of what I do.

Pura Vida,
Olman

La Fortuna Costa Rica
Costa Rica | Nov 26 - Dec 1, 2025

M
mindy n.
Somerset, NJ | Reviewed on Dec 02, 2025
Overall, we did not find the local agency support as helpful and friendly as Yuliana from KimKim. They were not as responsive. Other specific comments: the Volcano Lodge rooms were not updated and somewhat shabby. The front desk staff not welcoming. The resort lay-out was nice, central location, breakfast was good but would not recommend accommodations. All of the tour operators were very friendly and helpful esp. Monica from Bridges Tour. I would recommend the Sloth Trail that we booked... Read more

Overall, we did not find the local agency support as helpful and friendly as Yuliana from KimKim. They were not as responsive. Other specific comments: the Volcano Lodge rooms were not updated and somewhat shabby. The front desk staff not welcoming. The resort lay-out was nice, central location, breakfast was good but would not recommend accommodations. All of the tour operators were very friendly and helpful esp. Monica from Bridges Tour. I would recommend the Sloth Trail that we booked on our own. Additionally, we did not feel the Eco Thermal Experience on our last night was worth time or money. Our lodge accommodations already had thermal pools so enjoyed experience from that perspective at our own lodge. The buffet dinner was not tasty. Honestly, the location was very noisy, crowded and the opposite of relaxing. Not recommended.

Hotel Review
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

Rooms not updated, staffing less than welcoming. Breakfast was nice as well as location and layout of resort. Too many other choices in the area that may be better selection. Lots of walking from front desk to rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
EcoTermales Hot Springs Experience with Meal
EcoTermales Hot Springs Experience with Meal
Arenal/La Fortuna

Did not enjoy as overcrowded, noisy and opposite of relaxing. Buffet was not good. Not recommended, time or money.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano to El Castillo Mountain Bike Tour
Arenal Volcano to El Castillo Mountain Bike Tour
Arenal/La Fortuna

Enjoyed the 20-mile ride towards volcano. Some pavement roads but many uneven surfaces. Bikes could have been in better shape. Guide was knowledgeable and friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Nocturnal Rainforest Walk
Nocturnal Rainforest Walk
Arenal/La Fortuna

Better than expected. Guide was so patient for taking photos and informative. Had the opportunity to see an amazing sunset with volcano view. Definitely recommend for nature trail and wildlife viewing.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayak Adventure in the Arenal Lake
Kayak Adventure in the Arenal Lake
Arenal/La Fortuna

We were on the only ones so turned into private tour. Saw birds, monkey and beautiful view of volcano. Perfect day. We highly recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges & La Fortuna Waterfall Hike with Lunch
Arenal Hanging Bridges & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna

Unfortunately, the day was heavy downpour of rain so not as much fun. Good experience. Could get crowded.

Quality of Experience
Food
n/a
Guides, Drivers and Staff
Monica was amazing!
Transport
Traditional Cooking Class - Dinner
Traditional Cooking Class - Dinner
Arenal/La Fortuna

Very hands on, good meal and friendly staff. Fun night out!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Farm Experience
Coffee, Chocolate & Sugar Cane Farm Experience
Arenal/La Fortuna

Very informative and friendly staff.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Dec 02, 2025

Hello Mindy,
Thank you for sharing your honest feedback. I’m sorry to hear that some parts of your trip didn’t meet your expectations, especially the lodge and the thermal experience. I will make sure your comments are shared with our partners so we can improve. I am glad the tours and guides were a positive part of your stay. Thanks again for helping us do better for future travelers, and hopefully, I can assist you in a future trip to Costa Rica, where you can explore different regions of our beautiful country.
Best,
Yuliana

Costa Rica 2025
Costa Rica | Nov 15 - Nov 28, 2025

Tim
Tim J.
Canada | Reviewed on Dec 01, 2025

Olman developed a comprehensive plan based on our requested activities. He was very quick to respond to any of our questions and found that everything was well organized. Everything went smoothly as we progresses through our holiday.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 01, 2025

Hello Tim,

Thank you so much for your kind words!
It was truly a pleasure helping you plan your trip, and I am very happy to hear everything went smoothly.

Hope to assist you again in the future!
Olman