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Reviews for MUNDO AMERICA
4.4
5 Reviews
Traveler Photos
Photo taken by Kim H
Photo taken by Cindy L
Photo taken by Cindy L
Photo taken by Cindy L
Photo taken by Cindy L
Photo taken by Cindy L
Photo taken by Cindy L
Photo taken by Cindy L
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MUNDO AMERICA

Mundo America: Peru Experts, Experience Creators
With over 20 years of experience, Mundo América specializes in crafting unforgettable journeys through the most fascinating corners of Peru, while also offering carefully designed experiences in Bolivia. We are a tour operator with a team of professionals passionate about the region and committed to providing close, personalized, and efficient service.

At Mundo América, we believe travel should leave a positive mark. That’s why we work with responsible local partners, support community projects, protect the environment, and promote tourism that respects both people and Peru’s unique heritage.

We don’t just want you to visit Peru, we want you to truly experience it in a real, meaningful, and unforgettable way.

MUNDO AMERICA is part of the following groups: Peru Travel Agents

Featured trips & expertise

Top itineraries and travel advice
Best Time of Year to Visit Peru
Each region of Peru has its own weather patterns and trip-planning considerations. The busy season for Machu Picchu, Cusco, and the Sacred Valley runs from June to August, and...
Culture & Wildlife in Peru: Nazca Lines, Machu Picchu, Amazon Rainforest, & More - 13 Days
From the Nazca Lines to Machu Picchu, this 13-day itinerary takes you to Peru's major highlights. Fly over the world's most impressive geoglyphs, then spend time exploring the...
Amazon Jungle, Sacred Valley, Machu Picchu & Rainbow Mountain - 10 days
Beginning your Peruvian odyssey in cosmopolitan capital Lima, this 10-day itinerary sees you first travel to jungle metropolis Iquitos. You then embark on a trip along the main...

Recent Trip Reviews for MUNDO AMERICA

could not have done it without Hilda!
Peru | Sep 29 - Oct 7, 2026

Kim
Kim H.
Atlanta, GA | Reviewed on Oct 13, 2026
I would have given five stars but there was some misunderstanding either on my part or the travel agents causing a rather large expense on my choice of a hotel in Cusco. I wish communication had been a little bit better but that being said, Hilda was great she found a retreat that was not only very safe, caring and conscientious but has now actually become a place that I will be returning to this December for a large family celebration. I could not have done it without his help and guidance Read more

I would have given five stars but there was some misunderstanding either on my part or the travel agents causing a rather large expense on my choice of a hotel in Cusco. I wish communication had been a little bit better but that being said, Hilda was great she found a retreat that was not only very safe, caring and conscientious but has now actually become a place that I will be returning to this December for a large family celebration. I could not have done it without his help and guidance

Hotel Review
Belmond Palacio Nazarenas
Cusco

the hotel is outrageously expensive. I like nice things but felt that $2700 a night for a room was a waste of money. it was beautiful and the service was top of the line

Authenticity & Character
old Spanish style architecture with beautiful Spanish styled rooms
Location
in the historic City center and walking distance to everything
Staff
Cleanliness & Comfort
my 2700 a night room!
Local specialist: Hilda Aguinaga Sara
Photo taken by Kim H
Hilda
Hilda Aguinaga Sara
Local specialist in Lima | Replied on Oct 14, 2026

Hello Kim!

Thank you so much for sharing your feedback. I truly appreciate your kind words and am glad I could help you find a retreat where you felt safe and well cared for. It means a lot to know that you’ll be returning there with your family for such a special celebration.

Thank you again for your trust. If you ever need assistance planning a future trip, please don’t hesitate to reach out. We’ll be happy to help!

Wishing you and your family a wonderful time on your upcoming visit!
Hilda

AMAZING!
Peru | Sep 10 - Sep 22, 2026

T
Tina B.
Los Angeles, CA | Reviewed on Oct 05, 2026
Eduardo was amazing! We are a family of five and so we had a lot of opinions and needs...which kept changing. Eduardo responded kindly and quickly to each of our last minute requests. Everything Eduardo planned for us was seam-less. I really appreciate that he was available by WhatApp throughout our trip...that really helped. Thank you for a wonderful trip Eduardo! Read more

Eduardo was amazing!

We are a family of five and so we had a lot of opinions and needs...which kept changing. Eduardo responded kindly and quickly to each of our last minute requests. Everything Eduardo planned for us was seam-less. I really appreciate that he was available by WhatApp throughout our trip...that really helped.

Thank you for a wonderful trip Eduardo!

Activity Review
Machu Picchu Excursion: Aguas Calientes - Only Guidance + Consetur Bus
Machu Picchu Excursion: Aguas Calientes - Only Guidance + Consetur Bus
Peru
Quality of Experience
Guides, Drivers and Staff
All the drivers were fine, only one was less than amazing.
Transport
Local specialist: Eduardo Ponce
Eduardo
Eduardo Ponce
Local specialist in Lima | Replied on Oct 07, 2026
Thank you so much for your kind words! It was truly a pleasure helping you and your family plan your trip. I completely understand that traveling as a family of five means having different opinions and needs, and I’m very happy I could be there to make things easier and adjust the plans whenever needed. I’m so glad everything went smoothly and that having me available on WhatsApp throughout the trip gave you peace of mind. Your family was wonderful to work with, and I really appreciate the... Read more

Thank you so much for your kind words! It was truly a pleasure helping you and your family plan your trip. I completely understand that traveling as a family of five means having different opinions and needs, and I’m very happy I could be there to make things easier and adjust the plans whenever needed.

I’m so glad everything went smoothly and that having me available on WhatsApp throughout the trip gave you peace of mind. Your family was wonderful to work with, and I really appreciate the trust you placed in me.

Thank you again for choosing me to be part of your trip. It was a pleasure having you, and I hope to welcome you back someday! 😊 :::

Overall, the planning and execution of the trip was excellent.
Peru | Sep 12 - Sep 21, 2026

Leonard
Leonard T.
San Jose, CA | Reviewed on Sep 27, 2026
Overall, the planning and execution of the trip was excellent. Eduardo was a fantastic coordinator and was always ready to help. Gerbreth in Lima and Andres in Cuzco were also excellent coordinators and very helpful, always on time and polite. The itinerary was great, but we would have done some things differently if we had known. The initial stay in Lima was too long and we could have skipped the Danza show (which was very nice but not essential) and the gastronomic tour (also very nice but... Read more

Overall, the planning and execution of the trip was excellent. Eduardo was a fantastic coordinator and was always ready to help. Gerbreth in Lima and Andres in Cuzco were also excellent coordinators and very helpful, always on time and polite. The itinerary was great, but we would have done some things differently if we had known. The initial stay in Lima was too long and we could have skipped the Danza show (which was very nice but not essential) and the gastronomic tour (also very nice but not essential). Instead, we would have preferred to stay an extra day in Cuzco which is more interesting to us. Rolando in the Amazon jungle tour was great and very knowledgeable. In Cuzco we enjoyed the visits to the various ruins and Machu Picchu. Julio was a good guide but his English was hard to understand at times and he always seemed in a rush. The city tour of Cuzco was not really a city tour as much as a tour of the cathedral and a convent that contained some Inca temple ruins. The Cathedral and convent tours were far too long and very boring to us. The guide, Emil, was enthusiastic and polite, but his English was very hard to understand. He also seemed in a rush all the time and we did not have time to stop to buy snacks or drinks. The latter part of the tour to the ruins on the outskirts of the city were interesting but were quite rushed and again hard to follow Emil's English. We were hungry most of the time and there was no chance to get a snack along the way. Overall we'd prefer a bit slower pace with a bit more free time to visit markets and try food on our own.

Hotel Reviews
Holiday Inn Lima Airport
Lima

Good airport hotel.

Authenticity & Character
Inside the hotel it is clean and safe, all modern and up to date.
Location
Good for next day air travel. However, even being so close to the airport we needed 20-30 minutes to get to the terminal due to traffic and construction. The surrounding area is unpleasant and not walkable.
Staff
They were all friendly and helpful.
Cleanliness & Comfort
No issues at all.
Sonesta Hotel Cusco
Cusco

Excellent hotel and location. Excellent breakfast. Staff were all great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Corto Maltes Amazon Lodge
Puerto Maldonado

Excellent lodge in a primitive setting. Staff are friendly and helpful. Food is simple but good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
There was no hot water for showers in our cabin and overall it was a bit too rustic for our taste.
Dazzler Miraflores by Wyndham
Lima

Very nice hotel but a bit out of the way for walking around Lima.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cusco city tour & nearby Archeological Sites (Small Group)
Cusco city tour & nearby Archeological Sites (Small Group)
Cusco

Need to allow more time and have better a English speaking guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Exquisito Peru - Gastronomic tour and local market visit. - Private
Exquisito Peru - Gastronomic tour and local market visit. - Private
Lima

Not very interesting to us but should appeal to many others.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lima: Colonial city tour & Larco Museum
Lima: Colonial city tour & Larco Museum
Lima
Quality of Experience
Guides, Drivers and Staff
Transport
Corto Maltés 3D/2N (day 2)
Corto Maltés 3D/2N (day 2)
Puerto Maldonado
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day Machu Picchu (Group)
Full day Machu Picchu (Group)
Peru

Need to allow more time and have better a English speaking guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Sacred Valley Tour - Shared Services
Sacred Valley Tour - Shared Services
Peru

Need to allow more time and have better a English speaking guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Ponce
Eduardo
Eduardo Ponce
Local specialist in Lima | Replied on Sep 28, 2026

Thank you so much for taking the time to share your experience and send us your review. We truly hope everything went well during your trip and that you had a wonderful time.

We also really appreciate you sharing the areas where we can improve. Your feedback and perspective are very valuable to us, as you are the ones experiencing our service firsthand, and your comments help us continue improving and providing a better experience for our guests.

Thank you again for your time, trust, and valuable feedback!

Family Trip to Peru
Peru | Aug 25 - Sep 3, 2026

A
Alex H.
Newark, NJ | Reviewed on Sep 04, 2026
In general, the communication during planning and booking was less thorough than other KimKim trips we've done in the past to other destinations. Details were sometimes confusing, requiring a back-and-forth, and the initial itemized booking confirmations were missing details we had to ask for. That said, the plans themselves were wonderful, and we had a great trip! Our guides were thorough and patient with moving at the speed of our kids. The accommodations were great (even though we did not... Read more

In general, the communication during planning and booking was less thorough than other KimKim trips we've done in the past to other destinations. Details were sometimes confusing, requiring a back-and-forth, and the initial itemized booking confirmations were missing details we had to ask for. That said, the plans themselves were wonderful, and we had a great trip! Our guides were thorough and patient with moving at the speed of our kids. The accommodations were great (even though we did not get our original first choice of jungle lodgings). There was a last-minute change and some confusion regarding our guide at Machu Picchu. It worked out fine, but there was no proactive phone communication from our specialist or guide, so we were confused for a little while during a moment of transfer with long lines.

Again, though, it was an excellent trip. Highlights: river rafting, La Casona de Yucay, Tambopata National Reserve.

Hotel Reviews
Antigua Casona San Blas
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Casona de Yucay
Cusco

An amazing spot in the Sacred Valley. Idyllic pool and very comfortable room for traveling with kids.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Vilcanota River Rafting
Vilcanota River Rafting
Sacred Valley
From Bean to Bar Chocolate Experience
From Bean to Bar Chocolate Experience
Cusco
Local specialist: Hilda Aguinaga Sara
Hilda
Hilda Aguinaga Sara
Local specialist in Lima | Replied on Sep 09, 2026
Hello Alex! Thank you very much for taking the time to share your feedback. I truly appreciate both your kind comments and your suggestions regarding the planning and communication throughout the trip. They are very valuable and will certainly help me improve for future travelers. I’m especially happy to hear that you and your family had a wonderful trip and enjoyed the guides, accommodations, and experiences. It’s great to know that you have such special memories from your time in... Read more

Hello Alex!

Thank you very much for taking the time to share your feedback. I truly appreciate both your kind comments and your suggestions regarding the planning and communication throughout the trip. They are very valuable and will certainly help me improve for future travelers.

I’m especially happy to hear that you and your family had a wonderful trip and enjoyed the guides, accommodations, and experiences. It’s great to know that you have such special memories from your time in Peru.

Thank you again for trusting me with your trip. It was a pleasure helping you plan it!

Warm regards,
Hilda

Hilda did a wonderful job with planning our t...
Peru | Aug 14 - Aug 19, 2026

K
Keerthika K.
Canada | Reviewed on Aug 22, 2026

Hilda did a wonderful job with planning our trip to Peru. Our experience was seamless and safe, we had a guide and a driver with us along with us to every attraction. I would highly recommend

Local specialist: Hilda Aguinaga Sara
Hilda
Hilda Aguinaga Sara
Local specialist in Lima | Replied on Aug 24, 2026

Hello Keerthika!

Thank you so much for your kind words and for taking the time to share your experience! I’m very happy to hear that you enjoyed your trip to Peru and felt safe and well taken care of throughout your journey.

It was a pleasure helping you plan your trip, and I truly appreciate your recommendation. I hope to have the opportunity to welcome you back to Peru someday!
Hilda

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