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Orion Trek Voyages

Orion Trek Voyages is the partner you seek for the organization of your journey to Morocco; from the cultural and historical to the active and adventurous. We design tailor-made holidays for individuals, small groups and families providing full ground support and services. Our office is based in Agadir and we have a network of partners throughout the country to provide high-quality services and support to all our clients. Since 1998, we have been organizing journeys for visitors from the UK, the Netherlands, Belgium, Germany, France, Italy, Spain, Australia, South Africa, Canada and the USA.

We have a dynamic and competent team who can support all your needs from arrival through to departure and our reservations and support staff (English and French-speaking) provide on-the-ground assistance and follow-up.

We have a team of qualified local guides for sightseeing, trekking, and excursions and have skilled support teams of cooks, muleteers, cameleers, and drivers.

We are able to offer you a wide range of accommodation choices to suit every budget – from bivouacs and simple auberges to five star and luxury hotels, including traditional riad and kasbah guesthouses. We can arrange single-destination stays or multi-destination journeys. We have high-quality camping equipment (tents, mattresses, cooking equipment, etc) for trekking and bivouacs. Orion Trek Voyages has access to a wide range of tourist transport including hire cars, 4×4 vehicles, minibusses, and coaches, depending on group size and your program needs. We can arrange airport arrival and departure transfers for individuals and groups.

Last but not least, please note that we don't offer the visa service, and we do not have a local system to check it for our travelers. Every traveler to be held responsible to check any updates regarding the visa arrangements and requirements of the trip.

Orion Trek Voyages is part of the following groups: Morocco Travel Agents

Featured trips & expertise

Roof view of the beautiful architecture of Marrakech, Morocco
Exploring Morocco's Imperial Cities and Natural Landscapes - 13 Days

Match Morocco's unique culture with its stunning nature in this country-wide tour that explores the charms of its bustling imperial cities—Casablanca, Fes, Chefchaouen, and Marrakech—and its rural landscape. Meander the old town medinas, meet local craftsmen, and barter at bazaars before heading out into the Sahara Desert and up into the High Atlas Mountains to hike through dense forests and deep river canyons. Continue your adventure by summiting the highest mountain pass, visiting historic Berber towns and Roman ruins, riding camels into the sunset, and relaxing in a traditional Hammam.

Bustling Marrakech by Night
Exploring Morocco's Imperial Cities and Natural Landscapes - 12 Days

Combining culture and outdoor adventure, this 12-day tour features the best of Morocco, starting with the markets and monuments of the imperial cities Casablanca, Fes, and the famous "Blue City", Chefchaouen. Next you'll explore the country's natural side in the Sahara Desert and the Atlas Mountains, sleeping in Bedouin-style tents and high alpine Berber Towns. Experience cultural delights like riding camels at sunset, meandering ancient Roman ruins, visiting old kasbahs, and enjoying traditional Hammam treatments in the bustling city of Marrakech.

Casablanca, Morocco
Exploring Morocco's Imperial Cities and Natural Landscapes - 11 Days

This all-encompassing tour highlights the best of Morocco, from cultural stops in imperial cities like Casablanca, Chefchaouen, and Fes, to natural exploration in desert landscapes. You'll discover Roman ruins, hike in the wild north of Morocco, ride a camel in the Sahara for sunset, visit old kasbahs, and experience a traditional Hammam treatment. End the trip by driving over the magnificent Tizi n'Tichka Pass over the High Atlas Mountains and explore the bustling city of Marrakech.

The Kasbah of the Udayas fortress in Rabat in Morocco.
A Taste of Morocco: Marrakech, Aït Benhaddou, & Essaouira - 5 Days

Perfect for travelers who want to learn about the history, cuisine, and culture of Morocco in one quick trip, this 5-day itinerary is focused on the busy city of Marrakech with quick trips to the Altas Mountains and the seaside city of Essaouira. You'll sample the dynamic flavors of Moroccan tagine, browse aisles of spices and textiles in markets, tour historic Medinas, and pamper yourself with a traditional spa experience in a hammam.

Camels in the Sahara Desert
Morocco's Imperial Cities & the Sahara Desert - 13 Days

Immerse yourself in Moroccan history and culture, and adventure in nature, the mountains, and the famed Sahara Desert on this 13-day trip. Begin and end your journey in Casablanca, where you can explore the world-renowned Hassan II Mosque. Venture into the spiritual capital of Fez and explore its different quarters. A journey into the Erg Chebbi Dunes is a trip highlight, as is Marrakesh and its bustling square. The trip concludes with coastal views and tours of Essaouira and its heritage.

Green oasis in the Dades Valley
A Taste of Morocco: Casablanca to Marrakech - 8 days

This eight-day loop from Casablanca to Marrakech offers a perfect mix of imperial cities, smaller towns, and unforgettable desert adventures. You will start in the north with Casablanca, Rabat, Chefchaouen, and Fes before venturing into the desert for a camel ride and night under the stars at a desert camp as well as exploring old caravan routes, oases, and fortified kasbahs. You will then cross the High Atlas mountains into bustling Marrakech to wander souks and experience lively Jemma el-Fna square.

Recent Trip Reviews for Orion Trek Voyages

Morocco trip · Morocco - Mar 7 - Mar 14, 2020

Traveler: Gautam D. - Local specialist: Hakim Alibouche

Kimkim (through Hakim) provided excellent overall service, coordination of the total trip in Morocco and in their choice of Riads (hotels) in Fes and Marrakech. Hakim was particularly helpful and kept us informed at each step of the planning phase, working with us through several iterations

Local drivers arranged by Hakim were on time and courteous. Guides were also very good and informative. One minor delay was resolved promptly by Kimkim and Hakim.

We loved our Morocco trip from the... read more

Kimkim (through Hakim) provided excellent overall service, coordination of the total trip in Morocco and in their choice of Riads (hotels) in Fes and Marrakech. Hakim was particularly helpful and kept us informed at each step of the planning phase, working with us through several iterations

Local drivers arranged by Hakim were on time and courteous. Guides were also very good and informative. One minor delay was resolved promptly by Kimkim and Hakim.

We loved our Morocco trip from the mosque at Casablanca to the overnight stay in the desert and the palaces. And the medinas in Fes and Marrakech. Lovely country with a lot of history. Wish we had more days to also visit the rest of the country.

Hakim Alibouche profile photo
Hakim Alibouche, local specialist, responded to this review:

Hello Doc,

First of all, thank you very much for your feedback and your precious words. It's a great pleasure to hear you enjoyed your time and each service I arranged for you all over my beautiful country. Our suppliers will be also very happy to hear your feedback and I'll make sure in person to share it with them.

I will be very happy to have you here again in Morocco with a different plan; my country has too many areas and hidden sites to visit and I'll be very glad to arrange a new amazing experience for you!

Keep safe!

Best,
Hakim

Megan

Exploring Morocco's Cities · Morocco - Feb 4 - Feb 9, 2020

Traveler: Megan G. - Local specialist: Hakim Alibouche

Our local specialists Brahim and Hakim were wonderful. We planned our trip very quickly through kimkim and it was seamless. We valued their insight and knowledge of Morocco and recommendations on what was best to do on our short trip. The trip plan was detailed and we had all the vouchers and documents we needed way before departure. Great professional service provided by Orion Trek.

The two guided tours arranged for us in Marrakech and Fes were fantastic. Our guides were very friendly and... read more

Our local specialists Brahim and Hakim were wonderful. We planned our trip very quickly through kimkim and it was seamless. We valued their insight and knowledge of Morocco and recommendations on what was best to do on our short trip. The trip plan was detailed and we had all the vouchers and documents we needed way before departure. Great professional service provided by Orion Trek.

The two guided tours arranged for us in Marrakech and Fes were fantastic. Our guides were very friendly and their eye for detail and knowledge of the places we visited was very impressive. We were asked what we wanted to see by our guide in Marrakech, and we visited the secret garden and Bahia Palace. These were really a highlight! Having a guide is definitely the best way to discover the medinas. You really need someone who knows the streets and history to get the best from your time there. We would have been lost without our guides.
We were blown away by the accommodations selected for us. The Riad's were all beautiful and in great locations so it was super easy to explore the cities after our tours. The staff were all very welcoming and enabled us to feel comfortable. They informed us where to take a taxi and gave us maps and personal recommendations of restaurants. We are both vegetarian and we enjoyed the breakfast provided at each Riad. We wouldn't have found such amazing Riads without the help of a local specialist.

Hakim Alibouche profile photo
Hakim Alibouche, local specialist, responded to this review:

Salam Megan,

Thank you very much for the time you dedicated to write and share this very priceless feedback with us. It had been a great honor for us to work on and organize your tour; I am happy to hear that you have had a pleasant trip to my beautiful country. All our providers are going to be honored by receiving your comments which helps them to keep improving their services and guarantee our travelers' satisfaction.

I hope to see you again in Morocco with a different program and a new experience because I still have lots of ideas for you :)

All the best,
Hakim

Five days in majestic Morocco · Morocco - Feb 4 - Feb 9, 2020

Traveler: Tristan M. - Local specialist: Hakim Alibouche

Hakim & Brahim pieced together our trip based on our desired cities and worked it perfectly around the flights we already had booked. Each place we visited was as compelling and engrossing as the next. On the night we arrived, we met at the Riad and it was the most beautiful room I think I've ever stayed in. It had blue marble walls and a shower fir for a king. That evening we ate at a restaurant called Nomad, which had an open upstairs sitting area with really cool views of the city.... read more

Hakim & Brahim pieced together our trip based on our desired cities and worked it perfectly around the flights we already had booked. Each place we visited was as compelling and engrossing as the next. On the night we arrived, we met at the Riad and it was the most beautiful room I think I've ever stayed in. It had blue marble walls and a shower fir for a king. That evening we ate at a restaurant called Nomad, which had an open upstairs sitting area with really cool views of the city. Starting in Marrakech our wonderful guide Hussain led us around the city taking us deep into the cities medina, showing us the beautiful Bahia Palace as well as taking us to the secret gardens. Hussain ended the tour with us at Koutoubia Mosque.

From Marrakech we caught a long train to Fes, it was super easy with no changes and we met some interesting people to share our journey with. In Fes, we caught a taxi to our Riad where we were greeted gracefully with tea and biscuits. The Riad was spectacular and the staff were kind and accommodating. The following morning we started our tour in which the guide took us up to the top of the medina before leading us down to the deepest part at the river basin. Without him we would've been hopeless, the narrow windy streets held many traders and secrets that we would've missed without him. It was unbelievable, I loved it. He led us back up and took us to a cafe for food. In the evening we ate at Cafe Clock which shared some excellent views and delicious food.

From Fes, we caught a bus to Chefchaouen which was full of beautiful views. And then we got to Chefchaouen. I couldn't quite get my head around it at first, it was magnificent. The city is built in the mountains and boasts beautiful blue painted buildings all over the city. We accidentally missed our Riad on the way up through the Medina and found ourselves looking down over the city, not many views quite like it. We met some lovely locals in the evening and found some interesting tourists too! The Riad was super cute too and did a delicious breakfast.

On the final day, our private driver took us to Tangier. The views we had been met with on the way into Chefchaouen, were just as good (perhaps better) on the way out. We passed through Zinat and Tetouan on the way and passed some stunning lakes. On arrival in Tangier, you could immediately tell there was more of European influence on the city with it being so much closer. The sight of the sea was very welcomed for it was the first time we'd seen it while in Morocco. We found our way around the Medina quite easily with it not being too big and found some great places to eat.

My first experience of Morocco has left me desperate for more. A combination of the pure friendliness of the local people, the iconic scenery and superb hospitality has made this my favorite trip. The organization from Hakim & Brahim was so pinpoint that there was never any time for concern, the trip only ever allowed me to enjoy myself. Thank you!

Hakim Alibouche profile photo
Hakim Alibouche, local specialist, responded to this review:

Salam Tristan,

Thank you very much for taking the time to share your detailed feedback with me. You can't imagine the happiness and joy I feel inside my heart after reading it! Please note that it had been a great honor for us to be your local travel specialists taking the best care of your services day by day. These precious feelings you have for our country are very special to us and are the reason why I and my team are always happy to be at your disposal all the time. I am sure all our... read more

Salam Tristan,

Thank you very much for taking the time to share your detailed feedback with me. You can't imagine the happiness and joy I feel inside my heart after reading it! Please note that it had been a great honor for us to be your local travel specialists taking the best care of your services day by day. These precious feelings you have for our country are very special to us and are the reason why I and my team are always happy to be at your disposal all the time. I am sure all our providers will be very happy to hear about your story which encourages them to keep their services always on top!

Please keep always in touch and thank you very much once again for spreading the word!

All the best,
Hakim

Very pleased · Morocco - Dec 28 - Jan 15, 2020

Traveler: Laura J. - Local specialist: Hakim Alibouche

We are so pleased we chose Kimkim to organise our Moroccan adventure. Our driver, our accommodation, our itinerary, our guides - everything was incredibly well executed and communicated. We saw tour buses everywhere and were so glad that our trip was customised and local. We wouldn't hesitate to recommend Hakim and his team.

Hakim Alibouche profile photo
Hakim Alibouche, local specialist, responded to this review:

Salam Laura,

I am very happy to hear you loved your stays in my country and your travel experience, so, thank you very much for your feedback. It's priceless to have the chance to read your story and my providers will also be super happy to receive this feedback (Your driver, the Riads ...etc) which encourage them all to keep their excellent service the same without missing that your feedback helps us and our future travellers too to learn and design their trips.

Till next time, I am wishing you all the best.
Hakim

Damian

8 Great days in Morocco! · Morocco - Dec 20 - Dec 28, 2019

Traveler: Damian L. - Local specialist: Brahim Bourrich

Overall this was a great trip, from the planning phase to the actual trip and destinations. Brahim the local travel agent was very responsive by email and did a great job in answering all our questions. We had some doubt about the size of the car as we had 3 adults, 2 kids and luggage, but Brahim ensured that the vehicle would be large enough for us. Sure enough it was a 3 row van and very comfortable for the long driving days (max one day was 6.5hrs), with stops of course.

Things to be... read more

Overall this was a great trip, from the planning phase to the actual trip and destinations. Brahim the local travel agent was very responsive by email and did a great job in answering all our questions. We had some doubt about the size of the car as we had 3 adults, 2 kids and luggage, but Brahim ensured that the vehicle would be large enough for us. Sure enough it was a 3 row van and very comfortable for the long driving days (max one day was 6.5hrs), with stops of course.

Things to be aware of:
The riads in Fez and Marrakesh were amazing. These are big cities and accommodations are not an issue, stay in riads if you want an authentic experience.
The hotel in Chefchaouen was sub-par, but we contacted Brahim and he quickly addressed the issues and provided us with an acceptable solution.

All cities, towns and villages were an amazing experience. Special shout out to our driver Amine, who was more than we could ever had hoped for. Polite, great with the kids, knowledgeable and kept us on time every day. Note: the driver and car is a BIG part of this type of trip as you are spending a lot of time in the car, so you really want it to be setup right.

We would use KimKim again in the future for any customized travel plans, their website is very easy to navigate.

Thank you everyone!

Brahim Bourrich profile photo
Brahim Bourrich, local specialist, responded to this review:

Dear Damian,

Thank you very much for your precious feedback. It has been a great pleasure to plan your trip in Morocco! I am also very happy to hear your driver Amine was superb as expected and for sure he'll be totally satisfied with your feedback :)

I hope to have you again in Morocco with another program to discover the other hidden sites of my country!

Best,
Brahim

Our wonderful Morocco vacation · Morocco - Dec 22 - Dec 31, 2019

Traveler: Shashank N. - Local specialist: Brahim Bourrich

The whole experience was wonderful. First of all, Brahim was very responsive when I was trying to book the vacation. He would get back to me quickly with any questions I had. And he kept me in the loop throughout the booking process. Next, I'd like to thank Mohammed, our driver who took great care of us over the entire duration of our trip (10 days). We felt like he was family. In fact, our daughter feel sick during the trip and he took us to the doctor right away and made changes to our... read more

The whole experience was wonderful. First of all, Brahim was very responsive when I was trying to book the vacation. He would get back to me quickly with any questions I had. And he kept me in the loop throughout the booking process. Next, I'd like to thank Mohammed, our driver who took great care of us over the entire duration of our trip (10 days). We felt like he was family. In fact, our daughter feel sick during the trip and he took us to the doctor right away and made changes to our itinerary to accommodate us. He was very friendly, polite and respectful. I would whole heartedly recommend them to anyone traveling to Morocco. And oh, Morocco is a beautiful country.

Brahim Bourrich profile photo
Brahim Bourrich, local specialist, responded to this review:

Dear Shashank,
Thank you very much for taking the necessary time to write such precious and valuable feedback! It has been a great pleasure for me planning this amazing trip for you and having you in my beautiful country. I will make sure to share your priceless words with my providers, this will encourage them all to keep their excellent service with our future trusted travelers!
Again, thank you very much and I hope to see you again in the future with a new experience!
Best,
Brahim

Jane

13 days of wonder in Morocco - a fabulous trip and country to visit · Morocco - Dec 26 - Jan 7, 2020

Traveler: Jane M. - Local specialist: Brahim Bourrich

I have just returned from 13 trip to Morocco with my 2 adult children. Brahmin, our consultant, worked out an excellent itinerary from our wishlist, which gave us many experiences of the diversity that is Morocco. Accommodation in small hotels and riads was excellent. Our driver, Rachid, deserves special mention. His extraordinary care and attention meant that everything went smoothly. In the many hours we spent together in the (very comfortable) car, Rachid was generous in sharing his... read more

I have just returned from 13 trip to Morocco with my 2 adult children. Brahmin, our consultant, worked out an excellent itinerary from our wishlist, which gave us many experiences of the diversity that is Morocco. Accommodation in small hotels and riads was excellent. Our driver, Rachid, deserves special mention. His extraordinary care and attention meant that everything went smoothly. In the many hours we spent together in the (very comfortable) car, Rachid was generous in sharing his country's history, stories and modern culture, which made Morocco come alive. I had no real perception of Morocco prior to arriving, but left with a deep appreciation and respect for this wonderful country. Everything was fabulous, and the vast diversity and natural beauty of the regions is astonishing. At all times we felt safe and the Moroccan people are so friendly and welcoming. It is a truly unique country and I cannot recommend visiting Morocco and using these services highly enough.

Brahim Bourrich profile photo
Brahim Bourrich, local specialist, responded to this review:

Salam Jane,

Thank you very much for sharing your great feedback with me and my future travelers. I am very happy to read how deeply you loved your trip and all the services I arranged for you including the company of your driver Rachid who is like a brother to me. Also, It's a great honor to me being here for you to make sure that your wonderful trip is full of priceless surprises. I'll be always here for you whenever you need me.

Cheers,
Brahim

Excellent Multigenerational Experience · Morocco - Dec 26 - Jan 4, 2020

Traveler: Juliana V. - Local specialist: Brahim Bourrich

A trip with teens, grandparents and parents is hard to plan and execute to everyone's satisfaction, but our trip to Morocco with KimKim was enjoyed by all. Brahim worked very hard to provide a mix of activities and destinations to ensure there was something for each member of our party. When complications arose (as they always do when traveling) they were handled immediately by the KimKim team. Our driver, Fouad, was an absolute gem. Full of local information and an all-around huge help. ... read more

A trip with teens, grandparents and parents is hard to plan and execute to everyone's satisfaction, but our trip to Morocco with KimKim was enjoyed by all. Brahim worked very hard to provide a mix of activities and destinations to ensure there was something for each member of our party. When complications arose (as they always do when traveling) they were handled immediately by the KimKim team. Our driver, Fouad, was an absolute gem. Full of local information and an all-around huge help. Our tour guide in Fes, Issam, was one of the best tour guides we've ever had - able to keep a retired historian AND a tired teen engaged for almost 8 hours. Each person had their own highlights - ballooning, cooking class, walking the medinas, but we all thoroughly enjoyed the richness and diversity of the country we explored with KimKim

Brahim Bourrich profile photo
Brahim Bourrich, local specialist, responded to this review:

Salam Juliana,

Thank you very much for taking the time to share your priceless feedback with me. It had been a great honor to be your local travel specialist taking the best care of your services and your family day by day. I really love what my country offer and do to my dear travelers (friends). This feedback and the feelings you have for my country are very precious to me and are the reason why I and my team are here at your disposal all the time. I am sure all my providers will be very... read more

Salam Juliana,

Thank you very much for taking the time to share your priceless feedback with me. It had been a great honor to be your local travel specialist taking the best care of your services and your family day by day. I really love what my country offer and do to my dear travelers (friends). This feedback and the feelings you have for my country are very precious to me and are the reason why I and my team are here at your disposal all the time. I am sure all my providers will be very happy to hear about your story which encourages us to keep our services always on top including your driver Fouad & your local guide in Fes Issam!

Please keep always in touch and thank you very much in advance for spreading the word!

All the best,
Brahim

Stephanie

Wonderful intense 13 Day Morocco Trip over Xmas and New Year · Morocco - Dec 24 - Jan 4, 2020

Traveler: Stephanie W. - Local specialist: Hakim Alibouche

My overall experience was great, and what an adventure it was in Morocco! Hakim organized my trip efficiently as I booked rather last minute in mid Nov for a Xmas holiday. Unfortunately he could not book many of the riads I initially wanted to stay in as they were full, but it all worked out fine. 13 days allowed me enough time to get a good sense of the country as I went from Casblanca to Rabat, Chefchaouen, Fez, Merzouga desert, Ouarzazate, the Dades and Draa Valleys, Marrakesh, and... read more

My overall experience was great, and what an adventure it was in Morocco! Hakim organized my trip efficiently as I booked rather last minute in mid Nov for a Xmas holiday. Unfortunately he could not book many of the riads I initially wanted to stay in as they were full, but it all worked out fine. 13 days allowed me enough time to get a good sense of the country as I went from Casblanca to Rabat, Chefchaouen, Fez, Merzouga desert, Ouarzazate, the Dades and Draa Valleys, Marrakesh, and Essaouira. The one thing I did not count on was how many hours we would be on the road. There were 3 days during which we had to travel in the car for 9 hours each day (with breaks included) which is tiring if you are not used to that. However, it was well worth it seeing the amazing and varied landscape. Redouane my driver was outstanding. He was warm, kind and very genuine and helpful, always making sure I was ok. Since I need to eat a lot of fresh vegetables, he even bought some to make a fresh salad for me during the long drives!

I loved the call to prayer everyday rising above the din of the medina. Absolutely love the culture, the history, the people, the food and the fashion. The highlight for me was staying in a tent in the Sahara desert. Nothing like watching the stars and the sunrise from the desert. Since I was traveling alone as a woman I relied on my guides to make sure I could find my way in the winding medinas. I felt safe generally although I did get harrassed slightly by men a few times. In all cases, I simply say 'la shukran' and moved on.

Morocco is a very special place and I would definitely go back again.

Hakim Alibouche profile photo
Hakim Alibouche, local specialist, responded to this review:

Salam Stephanie,

Thank you very much for sharing your feedback and feelings with me about the services I arranged for trip in my beautiful country. It has been a great pleasure designing a great travel experience for you linking all needed services from your local English speaking driver Redouane, who is like a brother to me, to the authentic/traditional accommodations and the local guides.

Please never hesitate to let me know once you have new plans because there are always many hidden sights to discover.

All the best,
Hakim

Guide at Fez was good !Guide at Marrakesh wa... · Morocco - Dec 22 - Dec 30, 2019

Traveler: sunil p. - Local specialist: Hakim Alibouche

Guide at Fez was good !
Guide at Marrakesh was disappointing , was always in a rush , would not give time to take pictures as he said he had another group to take . The trip mentioned was 6 hours , he was gone in less than 4 hours and we had to go on our own to the gardens .
Guide At Essaouira was practically not required , all he did was walk around , said a bit and was keen that we ate at one of the places he recommends and the rest apparently was not good . It was obvious that he had... read more

Guide at Fez was good !
Guide at Marrakesh was disappointing , was always in a rush , would not give time to take pictures as he said he had another group to take . The trip mentioned was 6 hours , he was gone in less than 4 hours and we had to go on our own to the gardens .
Guide At Essaouira was practically not required , all he did was walk around , said a bit and was keen that we ate at one of the places he recommends and the rest apparently was not good . It was obvious that he had vested interests .
The overall experience was positive especially the trip to Merzouga . The driver was excellent too .
The trip was well planned .

Hakim Alibouche profile photo
Hakim Alibouche, local specialist, responded to this review:

Salam Sunil,

Thank you very much for your feedback.
Words are not enough to describe the honour I had being your local agent to take care of your wonderful trip and travel experience in my beautiful Morocco. Please allow me to share your precious remarks with my providers and will seriously take necessary actions to offer better experiences for my future travellers when they are in Marrakech and Essaouira. If you allow me also, I would like to say that it would have been very helpful to me... read more

Salam Sunil,

Thank you very much for your feedback.
Words are not enough to describe the honour I had being your local agent to take care of your wonderful trip and travel experience in my beautiful Morocco. Please allow me to share your precious remarks with my providers and will seriously take necessary actions to offer better experiences for my future travellers when they are in Marrakech and Essaouira. If you allow me also, I would like to say that it would have been very helpful to me and my team to send us these remarks while you are in Morocco or call our office/emergency phone so I can personally call the guides and intervene right-away. On my side, I have send you a check-in email to be sure everything we booked for you is in the good order, but, I have not heard from you which is why I believed all the services are well executed.

Shukran Bzaaf!

All the best,
Hakim

Selene

Marrakech, Essaouira & the Grand Tour of the Sahara Region · Morocco - Sep 27 - Oct 7, 2019

Traveler: Selene C. - Local specialist: Hakim Alibouche

Hakim did a wonderful job planning our vacation. He was very responsive to our feedback and worked with us to create an itinerary that suited everyone's needs. A night in the Sahara was a highlight of the trip where we enjoyed a beautiful cloudless night of star gazing. Getting to the Sahara involved a lot of driving so we were happy to have the company of our driver, Said, who brought joy to our long van rides. We got to stop at many attractions along the way to break up the drive. Exploring... read more

Hakim did a wonderful job planning our vacation. He was very responsive to our feedback and worked with us to create an itinerary that suited everyone's needs. A night in the Sahara was a highlight of the trip where we enjoyed a beautiful cloudless night of star gazing. Getting to the Sahara involved a lot of driving so we were happy to have the company of our driver, Said, who brought joy to our long van rides. We got to stop at many attractions along the way to break up the drive. Exploring Ait Benhaddou was tons of fun and I was glad to have stopped to take the studio tour in Ouarzazate (never would have thought to stop there without the help of kimkim). All of our accommodations were lovely, especially Dar Azam in Marrakech - Omar and Sana (employees or Dar Azam) were extremely welcoming.

Hakim Alibouche profile photo
Hakim Alibouche, local specialist, responded to this review:

Dear Selene,
Thank you very much for these precious words! It was my pleasure working with you and arranging your trip to my beautiful country and I will be more than happy to have you here again as there are a lot of things to see and to explore. I will make sure to share your feedback and your beautiful words both Said & the employees at Dar Azam; they will be definitely very happy to read them and this will encourage them to continue their excellent work and service.
Thank you again and see you in the nearest future, Selene!
Best,
Hakim

Susan

An excellent faultless 15 day tour of Morocco · Morocco - Oct 9 - Oct 23, 2019

Traveler: Susan B. - Local specialist: Hakim Alibouche

The trip went extremely well with no problems at all, just as planned. Thanks Hakim. A job well done.
My favourite places were Essaouira for its relaxed and groovy lifestyle, out there on the Atlantic coast. There was none of the harrassing of tourists by vendors that has become so intrusive in Marrakesh. Its a very walkable compact medina and I dint get lost. Greta map provided by the hotel. And my other favourite was Chefchouen. Every where you looked was fascinating, like Venice. Every... read more

The trip went extremely well with no problems at all, just as planned. Thanks Hakim. A job well done.
My favourite places were Essaouira for its relaxed and groovy lifestyle, out there on the Atlantic coast. There was none of the harrassing of tourists by vendors that has become so intrusive in Marrakesh. Its a very walkable compact medina and I dint get lost. Greta map provided by the hotel. And my other favourite was Chefchouen. Every where you looked was fascinating, like Venice. Every turn was another photo opportunity. So pretty with the blue walls and the handcrafts displayed against them and no harrassment by vendors. Just delightful.
I especially appreciated the female tour guides as there is a conspicuous lack of presence of women in Morocco so these younger , highly educated women were such a delight to meet. Fatima in Fes and Bushra in Meknes. They were professional, kind and so interesting. They are the ambassadors for women in Morocco.
Thank you again, Sue and Ari.

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Hakim Alibouche, local specialist, responded to this review:

Dear Sue and Ari,
Thank you very much for taking the necessary time to write such precious and valuable feedback! It has been a great pleasure for me planning this amazing trip for you and having you in my beautiful country. I will make sure to share your priceless words with my providers, this will encourage them all to keep their excellent service with my future trusted travelers!
Again, thank you very much and I hope to see you again in the future with a new experience!
Best,
Hakim

Our driver Salim was a friendly, · Morocco - Oct 1 - Oct 11, 2019

Traveler: Christine M. - Local specialist: Brahim Bourrich

Our driver Salim was a friendly, capable and patient man who took care of our needs and always had a smile.

We enjoyed staying in the variety of accommodations like the tent in the dessert, the rooms built into the rock at Todra Gorge and the lovely Riads.

We also enjoyed the great variety of activities and things to see such as beautiful buildings, amazing scenery, ancient Roman ruins and bustling Medinas and souks. The cooking day was fun.

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Brahim Bourrich, local specialist, responded to this review:

Salam Christine,

I hope you are doing very well.

Please allow me to thank you very much for taking the necessary time to share your valuable feedback with me, and I am very happy to read that you have enjoyed your trip and loved your stay throughout the country. Personally I was surprised by receiving 3.5 stars out of 5 only because I could not read anything negative in your feedback which makes me wonder what went wrong on the trip, especially that Mr. Graham Rock, who was traveling with... read more

Salam Christine,

I hope you are doing very well.

Please allow me to thank you very much for taking the necessary time to share your valuable feedback with me, and I am very happy to read that you have enjoyed your trip and loved your stay throughout the country. Personally I was surprised by receiving 3.5 stars out of 5 only because I could not read anything negative in your feedback which makes me wonder what went wrong on the trip, especially that Mr. Graham Rock, who was traveling with you in the same group, noted the trip with 5 stars.

Last but not least, I know that personal feelings may differ, but, I wished I could have had the chance to know what you did not like so I can make sure I fixed it for you right away because your satisfaction is very important the same as all the group.

Wishing you all the best & I hope to have the chance to book your next trip to Morocco,

All the best,
Brahim

North morocco best · Morocco - Oct 6 - Oct 15, 2019

Traveler: Maleeha I. - Local specialist: Brahim Bourrich

Our 10-day trip to Morocco was amazing! My husband and I went to Spain for a week afterwards, but throughout we still could not get over how amazing our trip to Morocco with kimkim was! From start to finish, all the people we encountered in this process were very helpful, kind and informative! We love learning about the cultures we encounter while traveling and all our local guides (Hasan in Fes, Amin in Marrakesh), and especially our amazing driver, Mohamed, really helped us feel immersed in... read more

Our 10-day trip to Morocco was amazing! My husband and I went to Spain for a week afterwards, but throughout we still could not get over how amazing our trip to Morocco with kimkim was! From start to finish, all the people we encountered in this process were very helpful, kind and informative! We love learning about the cultures we encounter while traveling and all our local guides (Hasan in Fes, Amin in Marrakesh), and especially our amazing driver, Mohamed, really helped us feel immersed in the beauty and history of Morocco. Talking with Mohamed on the long drives on some days was a great way to pass time, while learning about life in Morocco and even making a new friend! Mohamed was really kind in looking out for my husband and I, explaining things we need to know to be safe and comfortable on our trip. We formed a special connection and appreciation for the country, and hope to one day be able to return.

We loved being able to customize our trip. We absolutely LOVED the night in the Sahara in Merzouga, and actually wish we'd spent 2 nights there. It was absolutely magical! We originally planned to skip that, but Brahim really talked it up, and we're glad we listened. The "glamping" tent there was so comfortable! The only issue (ever slight) we encountered was that we'd asked to skip Valubilis, but it somehow ended up on our itinerary, and so we went and did not care for it too much (as we'd expected), but we could have looked at our itinerary more carefully and have changed that ahead of time. Thank you kimkim--Mohamed and Brahim--for setting up such an unforgettable adventure for us!

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Brahim Bourrich, local specialist, responded to this review:

Salam Maleeha,

I am very happy to hear you loved your stay in my country and your travel experience with us, so, thank you very much for your feedback. It's priceless to have the chance to read your story and my providers will also be super happy to receive this feedback (Your driver, the Riads, the guides...etc) which encourage them all to keep their excellent service the same as it helps me and my future travelers too to learn more and design new beautiful trips.

Till next time, I am wishing you all the best,
Brahim

Imperial Cities & Desert Grand Tour - 10 Days · Morocco - Oct 1 - Oct 11, 2019

Traveler: Graham R. - Local specialist: Brahim Bourrich

Great experience throughout. Our driver very courteous and he drove safely.
Only comment was the bus had no air conditioning in the front which meant front windows were open much of the time and this reduced the efficiency of the air conditioning in the back.
I would be happy to recommend Kim Kim to any other potential travellers.

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Brahim Bourrich, local specialist, responded to this review:

Salam Graham,

Thank you very much for your feedback.

It's great to have the chance to read everything and my providers will also be super happy to know about it (Your driver, the Riads, the guides...etc) which encourage them all to keep their excellent service.

I am wishing you all the best,
Brahim

Hannah

Marrakech, Essaouira & the Grand Tour of the Sahara Region · Morocco - Sep 27 - Oct 7, 2019

Traveler: Hannah F. - Local specialist: Hakim Alibouche

Mr. Said was a highlight of the trip, he was approachable, kind, and helpful.

Hakim Alibouche profile photo
Hakim Alibouche, local specialist, responded to this review:

Dear Hannah,

Thank you very much for your feedback! It has been a pleasure for me to arrange such a beautiful trip for you. Said will be very happy with your feedback which I'll make sure to share with him.

I hope to welcome you again in the future with a new trip to discover the other side of my beautiful country which is the north of Morocco!

Best,
Hakim

Imperial Cities & Desert Grand Tour - 10 Days · Morocco - Oct 1 - Oct 11, 2019

Traveler: George N. - Local specialist: Brahim Bourrich

The guides we're mostly fine and the Raids were very good except getting to them was a challenge and they all had a poor bathroom plumbing finishes.

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Brahim Bourrich, local specialist, responded to this review:

Salam George,

I hope you are doing great.
I am very happy to receive your precious feedback. Riads indeed need some efforts to reach them because they are in the old Medina which makes them very special to stay at. You can't find them everywhere in Morocco :)

All the best,
Brahim

Trip to Morocco · Morocco - Sep 21 - Sep 28, 2019

Traveler: Steve W. - Local specialist: Brahim Bourrich

Stumbled upon Kimkim by chance when trying to search for a quick way to plan our Morocco trip amidst our busy schedules. Brahim was assigned to us very quickly and he was extremely responsive. After a quick chat over the phone, our customised itinerary was available the next day. Brahim answered our questions with great haste, demonstrating a wealth of local knowledge on weather, culture, apparel sensitivities of the different regions etc. The booking process was also swift and easy to use.... read more

Stumbled upon Kimkim by chance when trying to search for a quick way to plan our Morocco trip amidst our busy schedules. Brahim was assigned to us very quickly and he was extremely responsive. After a quick chat over the phone, our customised itinerary was available the next day. Brahim answered our questions with great haste, demonstrating a wealth of local knowledge on weather, culture, apparel sensitivities of the different regions etc. The booking process was also swift and easy to use.

Our trip was made better with our guide and personal driver Rachid. He is professional, guided us on several destinations. He is also a superb photographer and we shared tips on how to take some good shots. It was great having an experienced guide like Rachid.

Overall the Kimkim experience was good. Will certainly engage the platform again for future trips, especially when one is time stricken!

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Brahim Bourrich, local specialist, responded to this review:

Salam Steve,

Thank you very much for taking the time to share your feedback with me and with my future travelers. Every provider of mine is going to be very happy because we all work as a team to offer my travelers superb experiences accompanied by one of my local English speaking drivers or better say, my local brothers because they really do take care of every traveler of mine as a member of our family :)

I'll always be here for you and a lot more is waiting for you to enjoy my beautiful country.

All the best,
Brahim

Grand Morocco Tour: North to South - 10 Days · Morocco - Sep 26 - Oct 5, 2019

Traveler: Susan L. - Local specialist: Brahim Bourrich

Brahim was splendid in helping us organize our trip. Particularly helpful was the tipping guide, that served as our bible throughout the trip. I am glad that he strongly recommended the camel ride in the desert. May I say that we were happy to have missed the sunset ride. Rising at 5 am and seeing the amazing starts, and enjoying the peace and quiet of early morning; plus, having a private ride of just we two with Mustafa our camel driver was amazing, and by far my favorite moment in the... read more

Brahim was splendid in helping us organize our trip. Particularly helpful was the tipping guide, that served as our bible throughout the trip. I am glad that he strongly recommended the camel ride in the desert. May I say that we were happy to have missed the sunset ride. Rising at 5 am and seeing the amazing starts, and enjoying the peace and quiet of early morning; plus, having a private ride of just we two with Mustafa our camel driver was amazing, and by far my favorite moment in the trip.

Our driver, Amine, was wonderful. He was particularly accessible to me, as I speak French, and we became closer when I discovered this. He was helpful and went out of his way to keep us in the loop and lend us a hand at the end of the trip.

Our nature and city guide in Chefchouan, Mohammed, was excellent. Very knowledgeable of the region and solicitous of us all along the way.

Our guide in Fés, Hamed (?) was very good as well. Particularly so when helping us understand bargaining in the souks. We had good discussions with him about the history of the people in this area

Marrakech was interesting - our guide was helpful in getting us into the different sites, but I would have preferred him standing in line ( over an hour) in the mausoleum there, and letting us watch the video of the restauration. We only got to see a bit of that, as we'd spent so much time waiting in line. Again, he was very knowledgeable. By this time we were very tired of the souks, and cut that part short.

Finally, our Berber guide and host was very nice. We were a bit surprised that we did not actually eat with the family. But we were happy, at least, to have been introduced to them.

I understand that the stops at the different cooperatives are meant to break up the long days of driving. However, I feel that the guides /driver did not make it clear whether we should be bargaining or not at the cooperatives. In the souks, it was clear, that bargaining was what was happening. I think it would be helpful to clarify how one pays in cooperatives a bit with the clients.

We loved our hotels with the exception of the Ouarzazate hotel (Riad Bouche d'Or) The room we had smelled of the sewer, and the bed we had to share was very small. Most of the time our rooms had twin beds that were very comfortable. All the hotels were charmingly decorated, but the Chefchouan Riad (Dar Meziana) was just gorgeous, and the Marrakech hotel (Riad l'Heure d'Eté) so comfortable, and the staff there the most helpful of all we encountered.

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Brahim Bourrich, local specialist, responded to this review:

Salam Susan,

Thank you very much for sharing your great feedback with me. I am very impressed by all these great details you shared with me! What a fabulous travel experience you had in my country! Please note that I am very happy to share everything with my local providers. It's for sure a great honor to us all being here for you and Adrienne to secure this beautiful trip for you. Therefore, I'll be always here for you whenever you need me, and I will make sure my local providers are... read more

Salam Susan,

Thank you very much for sharing your great feedback with me. I am very impressed by all these great details you shared with me! What a fabulous travel experience you had in my country! Please note that I am very happy to share everything with my local providers. It's for sure a great honor to us all being here for you and Adrienne to secure this beautiful trip for you. Therefore, I'll be always here for you whenever you need me, and I will make sure my local providers are informed about the points you mentioned to ensure the necessary improvements are implemented.

All the best,
Brahim

Robin

Morocco · Morocco - Sep 27 - Oct 1, 2019

Traveler: Robin B. - Local specialist: Brahim Bourrich

Brahim invested time and effort to fully understand our requirements and put together a 3-day itinerary that took the 2 of us from Marrakech to Fes via the desert. Our driver (Adnane) spoke good English and made sure that we had everything we needed to have a safe and enjoyable trip.

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Brahim Bourrich, local specialist, responded to this review:

Dear Robin,

Thank you very much for your precious feedback and what a pleasure it was to plan your trip over my beautiful country! I am also happy to hear your driver Adnane was friendly and for sure he'll be totally satisfied with your feedback :)

I hope to have you again in Morocco with another program and with a longer duration to discover the other hidden sites of my beautiful country!

Best,
Hakim on behalf of Brahim

Casablanca to Marrakech: Imperial Cities, Hiking & the Desert - 10 Days For Justin Walker · Morocco - Sep 22 - Oct 1, 2019

Traveler: Caitlin E. - Local specialist: Brahim Bourrich

We had an AMAZING time in Morocco and give all the thanks to KimKim and Brahim for the experience!! Everything was seamless and I never had to worry about anything from the moment we booked to when we left Morocco. Brahim had worked with me on all my asks, getting me everything I wanted in our itinerary and answering any random questions I came up with. Mohammad was our driver and we loved him! I was part of a group of 6 and he picked us up in a large van that was clean and had AC and fit us... read more

We had an AMAZING time in Morocco and give all the thanks to KimKim and Brahim for the experience!! Everything was seamless and I never had to worry about anything from the moment we booked to when we left Morocco. Brahim had worked with me on all my asks, getting me everything I wanted in our itinerary and answering any random questions I came up with. Mohammad was our driver and we loved him! I was part of a group of 6 and he picked us up in a large van that was clean and had AC and fit us all great. He took us everywhere and anywhere we needed to be, made reservations for us at restaurants, called hotels to confirm our arrivals and have someone meet us to take us to our rooms, he was on call if we wanted to go anywhere special and was overall a joy to be around. We were so happy with all the riads we stayed in and the experiences Brahim had booked for us. We happened on one small hiccup in our last stop, and I was honestly so impressed with the customer service, as Brahim called me right away to make sure we were happy and set for the day. After the experience, I would definitely use KimKim again and already looked at other countries they have services in.

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Brahim Bourrich, local specialist, responded to this review:

Salam Caitlin,

Thank you very much for taking the time to share it with me and all my travelers. What an amazing story to spread all over the world!

Please note that it has been a great honor to be your local travel specialist taking the best care of your services day by day.

These feelings you have toward my country are very precious to me and are the reason why we , as a team, love this job. I am sure all my providers including your driver Mohammad will be very happy to hear about your... read more

Salam Caitlin,

Thank you very much for taking the time to share it with me and all my travelers. What an amazing story to spread all over the world!

Please note that it has been a great honor to be your local travel specialist taking the best care of your services day by day.

These feelings you have toward my country are very precious to me and are the reason why we , as a team, love this job. I am sure all my providers including your driver Mohammad will be very happy to hear about your story which encourages us all to keep our services always on top!

Please keep in touch!

Shukran Bezaaf :)

Casablanca to Marrakech: Imperial Cities, Hiking & the Desert - 10 Days For Nicole Damon · Morocco - Sep 22 - Oct 1, 2019

Traveler: Nicole D. - Local specialist: Brahim Bourrich

We had a great time! Our driver Mohammad was the best. Answered all the questions he could making stops at some very cool places for us to check out.

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Brahim Bourrich, local specialist, responded to this review:

Hey Nicole, thank you very much for your priceless feedback.

WAW! It's really beautiful photos you shared with me and my travelers. I loved them all! I'll keep your driver informed about the feelings you have for him :)

Best regards,
Brahim

Casablanca to Marrakech: Imperial Cities, Hiking & the Desert - 10 Days For Todd Fischer · Morocco - Sep 22 - Oct 1, 2019

Traveler: Todd F. - Local specialist: Brahim Bourrich

Our driver, Mohammed, was absolutely fantastic. He was one of the best parts of the trip. We had a great time in Morocco but wish our experience in Marrakech was a bit better. Our tour guide was okay but we walked for most of the tour instead of seeing places of interest. It would have been better if we hadn’t walked through the worst places of the city. When we left early, Brahim called to make sure we were happy. The customer service was unexpected and unprecedented. Overall, our favorite... read more

Our driver, Mohammed, was absolutely fantastic. He was one of the best parts of the trip. We had a great time in Morocco but wish our experience in Marrakech was a bit better. Our tour guide was okay but we walked for most of the tour instead of seeing places of interest. It would have been better if we hadn’t walked through the worst places of the city. When we left early, Brahim called to make sure we were happy. The customer service was unexpected and unprecedented. Overall, our favorite city was Chechaouen, the blue city. It was gorgeous and the people were super nice. Our experience with KimKim far exceeded our expectations and we will 100% use them again.

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Brahim Bourrich, local specialist, responded to this review:

Salam Todd,

It has been a great honor to be in charge of your special trip, and I am very happy to hear that you loved your experience exploring everything Morocco offers to its guests. Also, your driver Mohamed will be super happy to receive your precious feedback. He is like a brother to me.

Please never hesitate to keep me informed once you have new plans for my country; there are always new experiences awaiting you. In the meantime, please note that I have discussed your feelings about the Marrakech tour with my provider for any necessary improvements.

All the best,
Brahim

Siva Kumar

Grand Morocco Tour: North to South - 10 Days · Morocco - Sep 6 - Sep 15, 2019

Traveler: Siva Kumar P. - Local specialist: Brahim Bourrich

We (Siva & Spouse) returned back to India last night after a great trip to Morocco. We are realize that we would have missed a great opportunity, had we not made this visit to Morocco.

The planning and suggestions were SUPERB. Well coordinated. Service support has been excellent.

The vehicle, driver and the accommodation suggestions were simply great.

Overall, we have returned back with lot of satisfaction and great feelings about the country and people of the country.

Hats Off to... read more

We (Siva & Spouse) returned back to India last night after a great trip to Morocco. We are realize that we would have missed a great opportunity, had we not made this visit to Morocco.

The planning and suggestions were SUPERB. Well coordinated. Service support has been excellent.

The vehicle, driver and the accommodation suggestions were simply great.

Overall, we have returned back with lot of satisfaction and great feelings about the country and people of the country.

Hats Off to Mohammad! Great Human Being and We established a fantastic relationship with him.

Thanks Brahim.

Salam!
Siva

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Brahim Bourrich, local specialist, responded to this review:

Salam Siva,

Thank you very much for your warm feedback.
Words are not enough to describe the honor I had by being your local agent to take care of your wonderful trip and travel experience in my beautiful Morocco. I'll always be here for you again and for all your family and friends/colleagues. Together we are going to design another lovely dream for you next time you come to visit my country.

Shukran Bzaaf!

All the best,
Brahim

a bit of everything · Morocco - Aug 18 - Aug 26, 2019

Traveler: mirsini t. - Local specialist: Brahim Bourrich

Working with Brahim was a wonderful experience from beginning to end. I travelled with friends as well as my 9 year old children and he addressed all my concerns. He was attentive and responsive and we got everything we were looking for.. Brahim answered all of our concerns about traveling throughout Morocco and developed an itinerary that catered to our needs taking into account that we were traveling with children. Our 9-day trip was filled with adventure including Morocco’s famous blue... read more

Working with Brahim was a wonderful experience from beginning to end. I travelled with friends as well as my 9 year old children and he addressed all my concerns. He was attentive and responsive and we got everything we were looking for.. Brahim answered all of our concerns about traveling throughout Morocco and developed an itinerary that catered to our needs taking into account that we were traveling with children. Our 9-day trip was filled with adventure including Morocco’s famous blue city, Chefchaouen, nestled in the hills, Historical Fez with a great guide who helped us navigate the bustling maze of the Médina, Ifrane the Switzerland of Morocco with inquisitive monkeys who loved taking peanuts out of our hands, a guided tour of the Sahara and sleeping under the milky way, the Todgha Gorge which reminds you of parts of the Grand Canyon and the most scenic drive over the Atlas Mountains! The trip was fantastic - Great hotels, awesome excursions and wonderful taste for local food and culture. Our driver was awesome! One of my kids wanted to stay behind with his family! Our trip to Morocco was a breathtaking adventure from beginning to end and Brahim made this dream a reality!

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Brahim Bourrich, local specialist, responded to this review:

Salam Mirsini,

Thank you very much for taking the time to share your priceless feedback with me and with my future travelers. It's a great opportunity to either of us to read about your trip and to feel the love and memories you have for my beautiful country accompanied by your local English speaking driver to whom I will forward this feedback to. Each driver I select for my travelers is very happy to help them learn too much about the local life, people and traditions in addition to being... read more

Salam Mirsini,

Thank you very much for taking the time to share your priceless feedback with me and with my future travelers. It's a great opportunity to either of us to read about your trip and to feel the love and memories you have for my beautiful country accompanied by your local English speaking driver to whom I will forward this feedback to. Each driver I select for my travelers is very happy to help them learn too much about the local life, people and traditions in addition to being at their disposal to maximize the value of their time in Morocco.

I am very happy you could make many photos which are great memories to share with your family, friends, and colleagues. I'll always be at your services and please note that it has been a great honor for me being here as your local travel consultant. Each time we got in touch, I felt like we are traveling together which is a great feeling I appreciate deeply in my heart because as much as I love my country, I love more what it does offer to my travelers.

Until next time :)

All the best,
Brahim

Trip to Morocco · Morocco - Jul 24 - Aug 5, 2019

Traveler: Michael S. - Local specialist: Brahim Bourrich

Brahim was really great to work with. He made planning this trip really easy.

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Brahim Bourrich, local specialist, responded to this review:

Salam Michael,

Thank you very much for taking the time to share your precious feedback with me. It has been a great honor for me, my team and also my providers to welcome you to Morocco and ensure you have had a superb trip.

Please note that I'll always be here for you whenever you decide to come and visit us again!

All the best,
Brahim

Trip to Morocco · Morocco - Aug 7 - Aug 12, 2019

Traveler: Laura T. - Local specialist: Hakim Alibouche

We very much enjoyed our trip. The planning process as well as getting around from place to place were all very easy, thanks to the arrangements that were made for us. I love that we were taken to all the places we wanted to go, including high quality restaurants, without having to do the planning ourselves. However, I don't think we were quite prepared for the amount of driving that the trip entailed, which definitely wore us out. It would have been nice if the team were a little more... read more

We very much enjoyed our trip. The planning process as well as getting around from place to place were all very easy, thanks to the arrangements that were made for us. I love that we were taken to all the places we wanted to go, including high quality restaurants, without having to do the planning ourselves. However, I don't think we were quite prepared for the amount of driving that the trip entailed, which definitely wore us out. It would have been nice if the team were a little more upfront about how many hours of driving the trip would involve. Also, we were given the luxury tent in the desert, which was separated from all the other travelers. I wish we would have been given the option of the standard tent instead of the luxury tent. The running water in the tent didn't actually work and we didn't use the outlets since we were there for such a short time. I would have preferred to sleep in the standard tent and save the money, had I been given the option. A tour guide at the kasbah also would have been nice, since we didn't really know much about what we were looking at. I do feel we could have done this trip for less money, although all the arrangements were very nice. It would have been overwhelming without the support of kimkim. Overall, we had a great time on our trip and enjoyed the country very much.

Hakim Alibouche profile photo
Hakim Alibouche, local specialist, responded to this review:

Hello Laura,

Thank you very much for taking the time to write such precious feedback. It was my pleasure working and arranging this trip for you and now it's an honor to hear you enjoyed every single moment around the country. I am really proud of what Morocco could offer and do to my dear travelers (friends). This feedback and the feelings you have for my beautiful country are very precious to me and are the reason why my team and I are here at your disposal all the time.

I'll be always here for you especially that there are still more sights to explore and discover!

All the best,
Hakim

History and exotic Morocco · Morocco - Jul 29 - Aug 4, 2019

Traveler: Catherine V. - Local specialist: Brahim Bourrich

My husband and I were celebrating several special occasions this year, one being our 25th wedding anniversary and so we decided to do something wonderful to celebrate. That’s how we thought of adding a trip to Morocco to our OS holiday. We are so pleased we did as it was an amazing experience!
Brahim went out of his way to produce a comprehensive travel package, suited to our budget and including as many local sites as possible in the allotted time. Adnane, our driver collected us from our... read more

My husband and I were celebrating several special occasions this year, one being our 25th wedding anniversary and so we decided to do something wonderful to celebrate. That’s how we thought of adding a trip to Morocco to our OS holiday. We are so pleased we did as it was an amazing experience!
Brahim went out of his way to produce a comprehensive travel package, suited to our budget and including as many local sites as possible in the allotted time. Adnane, our driver collected us from our Riad in Tanger on time and spoke perfect English so we were instantly relieved and reassured about the trip ahead. We first went to Chefchaouen which was several hours away but as the scenery changed with the climb up the mountains and Adnane provided many interesting commentary the time flew. This turned out to be how the rest of our trip would go as Adnane would not only assure our safe arrival at each destination he also endeavoured to educate, entertain and attend to our comfort/needs at all times. Our guide in Chefchaouen, Abdul, was a local gentleman who walked us through the old Médina pointing out interesting buildings or facts, so we passed a very relaxing and enjoyable afternoon in Chefchaouen. The following day we went to Fes but stopped first at the ancient Roman ruins of Volubilis. Our guide in Fes, Hafid greeted us and showed us the restaurant he had suggested for us to enjoy dinner that evening. It was perfect!
Our tour of the Médina the following day was an extraordinary experience. It would have been impossible to navigate the labyrinthine corridors without the help of Hafid who not only knew his way around but also every second stall owner, or so it seemed!
From Fes we went to Rabat, the capital of Morocco, then the following day to Casablanca and finally Marrakesh. We saw the third largest mosque in the world at Casablanca, the amazing Hussein II and then also what looked to be the worlds largest outdoor swimming pool we’d ever seen!
This was truly an amazing trip and one filled with fantastic memories and we must thank Brahim and Adnane for making it happen for us.

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Brahim Bourrich, local specialist, responded to this review:

Salam Catherine,

Thank you very much for taking the necessary time to share your trip's feedback with me and with my travelers. I am extremely happy to read about your travel experience and to feel your love to each day, service, and also the warm feelings you get back home with from the local people. Each one of my local providers has been informed right away which is a great step in building a superb relationship together especially that they have a critical role in achieving the best... read more

Salam Catherine,

Thank you very much for taking the necessary time to share your trip's feedback with me and with my travelers. I am extremely happy to read about your travel experience and to feel your love to each day, service, and also the warm feelings you get back home with from the local people. Each one of my local providers has been informed right away which is a great step in building a superb relationship together especially that they have a critical role in achieving the best lifetime experience for my travelers. The employees and their bosses are always super happy to receive feedbacks :)

Last but not least, please allow me to thank you, again, from the bottom of my heart for joining our trusted community and for your priceless recommendations. I am inviting you to think about your next trip to Morocco soon! Together we can plan another unique dream for you :)

I am always at your disposal,
Brahim

Marrakech & Grand Tour of the Sahara Desert - 6 Days · Morocco - Jul 26 - Aug 2, 2019

Traveler: Elizabeth S. - Local specialist: Brahim Bourrich

The kimkim Team did such a great job planning our honeymoon trip! Brahim was very much on top of things, super organized and responsive. He sent me all necessary information ahead of time and curated a tour that matched exactly what we wanted. Communication and planning was absolutely flawless.

Our tour guide and driver, Mohammad was such a joy to spend time with, we couldn't have asked for a better guide. We spent about 4 days with him and he was super knowledgeable about everything we... read more

The kimkim Team did such a great job planning our honeymoon trip! Brahim was very much on top of things, super organized and responsive. He sent me all necessary information ahead of time and curated a tour that matched exactly what we wanted. Communication and planning was absolutely flawless.

Our tour guide and driver, Mohammad was such a joy to spend time with, we couldn't have asked for a better guide. We spent about 4 days with him and he was super knowledgeable about everything we visited and knew all the great restaurants to take us. He was very enjoyable to speak with during our trip and extremely accommodating.

Our honeymoon trip could not have been better - we toured museums, we drove through the beautiful Atlas Mountains, we rode camels and slept underneath the Milky Way in the Sahara Desert! Our time in Morocco was a success thanks to the kimkim Team, Brahim and Mohammad!

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Brahim Bourrich, local specialist, responded to this review:

Salam Elizabeth,

Thank you very much for sharing your feedback with me.

Please allow me to say that it has been a great honor to be in charge of all your services, and I am very happy to hear that you loved your honeymoon experience in my country. Your driver Mohammed will also be super happy to hear about it. He is a brother to me, and I am always proud of him.

Please never hesitate to keep me informed once you have new plans for my country; there are always new experiences awaiting you.

All the best,
Brahim

History, Traditions & Golf In Marrakech · Morocco - Jul 31 - Aug 5, 2019

Traveler: kevin p. - Local specialist: Brahim Bourrich

Brahim was amazing. Everything that we discussed was delivered without problems. Drivers were courteous and punctual. I would have no hesitation in booking with him again. Kevin Pyle

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Brahim Bourrich, local specialist, responded to this review:

Thank you very much, Kevin, for sharing your priceless feedback with me and my future travelers. It's a great honor to know you loved my services and my country. I'll be here always for you especially that there are still more sights to explore and discover :-)

All the best,
Brahim

Moroccan Cities of the North - 5 Days · Morocco - Jul 28 - Aug 2, 2019

Traveler: Shah S. - Local specialist: Brahim Bourrich

1. Pre-travel - fantastic
2. Arrival - we were conned by the money changer (Global Exchange at the airport) - to purchase a debit card (cost 299 MAD - non-refundable) - for safety reason - the lady try to push us to buy 4 cards (one each) - which luckily we declined but still lost 299 MAD for the useless card.
3. Muhammad Ruzaidi dropped out his wallet from the Airport door to the car.
Casablanca - Meknes- Fes - OK - expensive lunch.
4. 2 nights at Riad Norma - OK
5. Riad Norma itself - the... read more

1. Pre-travel - fantastic
2. Arrival - we were conned by the money changer (Global Exchange at the airport) - to purchase a debit card (cost 299 MAD - non-refundable) - for safety reason - the lady try to push us to buy 4 cards (one each) - which luckily we declined but still lost 299 MAD for the useless card.
3. Muhammad Ruzaidi dropped out his wallet from the Airport door to the car.
Casablanca - Meknes- Fes - OK - expensive lunch.
4. 2 nights at Riad Norma - OK
5. Riad Norma itself - the room is old and musty with stale potpourri smell - would rather have a neutral smell in the room. Mdm Monique and her staff were very attentive though. Overall, very personal experience with super extensive breakfast.
6. Fes day tour - OK expensive lunch.
7. Fes to Chefchaouen - stop by at Volubilis - OK
8. Chefchaouen - optional guided tour - OK
9. Chefchaouen - one night stay at a very nice Riad Cherifa ( even though not as personal as Riad Norma) and nice breakfast.
10. Chefchaouen to Rabat - nice reasonably priced lunch at Mister Rotisserie. Rabat city tour - OK
11. Rabat to Casablanca - Casablanca city tour - OK
12. Stay at Odyssee Center Hotel - nice (relatively small) room - they were nice enough providing us with packed breakfast since we checked out at 6am. The front desk was not able to release the blocked 3000MAD fund from my Visa due to bad internet connection. As a result 3000MAD was deducted from my card - yet to get the reimbursement from them.
12. Casablanca to Airport - OK

Overall:
1. Driver - Muhammad - fantastic - punctual all the time and the van was very comfortable.
2. Overall food is quite pricey
3. Get back the missing wallet at the airport (fantastic - very amanah!)
4. Good support from kimkim

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Brahim Bourrich, local specialist, responded to this review:

Salam Shah,

Thank you very much for your detailed feedback and precious comments. It has been a great honor to support you before, during and after your trip. I always look forward to receiving reviews from my travelers especially that it's a great occasion to learn a lot from all the experiences.

For the exchange offices, I have sent you two different documents before your arrival; in our travel document "Information package", we have mentioned clearly a section about "Money" on page 5... read more

Salam Shah,

Thank you very much for your detailed feedback and precious comments. It has been a great honor to support you before, during and after your trip. I always look forward to receiving reviews from my travelers especially that it's a great occasion to learn a lot from all the experiences.

For the exchange offices, I have sent you two different documents before your arrival; in our travel document "Information package", we have mentioned clearly a section about "Money" on page 5 where we specifically noted the following: It may happen that you are offered a credit card (in dirham) at the currency exchange offices at the airport upon your arrival (extra fees charged). It's NOT mandatory, so we advise you to not take it if you do not want to.

This note has been added after receiving a note from one of my travelers as well. It's always the best to hear from all the travelers and this way we make sure all our notes are very effective. The remarks and comments you mentioned above are all being forwarded to my providers to ensure regular checks and improvements.

Regarding the 3000MAD which was deducted from your card, as I have already mentioned via WhatsApp, the hotel front desk confirmed that the operation was successfully done. The refund may take from 3 to 15 days. We advise you to follow up with your bank consultant as well.

Last but not least, please allow me to say that the food budget is hard to control when it comes to optional lunches or dinners. In Morocco, we really have massive choices and restaurants to choose from in the cities and your driver is at your disposal to stop at any restaurant of your choice.

I hope to have the chance to welcome you again because there are many regions to visit still.

All the best,
Brahim

A Moroccan Desert Adventure - 4 Days · Morocco - Jul 21 - Jul 26, 2019

Traveler: Luisela R. - Local specialist: Brahim Bourrich

Our whole trip in Morocco was amazing thanks to Brahim and his team. They made our dreams a reality. Our driver Mohamed was amazing. He always made sure to always be on time and made sure we were safe. They made a good choice in hotels and some of the tour guides were very knowledgeable. Over all our whole experience was amazing and definitely recommend anyone who traveling to Morocco to have Kim Kim plan it.

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Brahim Bourrich, local specialist, responded to this review:

Salam Luisela,

Welcome back home :)

Thank you very much for taking the necessary time to share your trip's feedback with me and with my travelers. I am honored to read you loved Morocco, its people, it's culture and for sure the services I arranged for you. I have no doubts that your driver Mohamed is going to be super happy as well to hear from you and the same for his boss. We all work as a team in order to ensure everything is perfectly arranged. We fully understand you have a short time... read more

Salam Luisela,

Welcome back home :)

Thank you very much for taking the necessary time to share your trip's feedback with me and with my travelers. I am honored to read you loved Morocco, its people, it's culture and for sure the services I arranged for you. I have no doubts that your driver Mohamed is going to be super happy as well to hear from you and the same for his boss. We all work as a team in order to ensure everything is perfectly arranged. We fully understand you have a short time in our beautiful country and we want to make that time unforgettable with lots of beautiful memories. So, stay in touch, we have many other plans for your next trip :)

All the best,
Brahim

Vicky

Morocco in a week · Morocco - Jul 14 - Jul 21, 2019

Traveler: Vicky E. - Local specialist: Brahim Bourrich

We just returned from our trip to Morocco and could not be happier with the service we received from Brahim and KimKim. Brahim was responsive and helped us plan a holiday that combined our interests and his knowledge of the country. We stayed in wonderful riads with enjoyed fantastic hospitality. Our guides were top notch and we now have a new friend, Rachid, who drove us around and became one of our tribe. We are especially grateful to him for his time and enthusiasm. Morocco is an... read more

We just returned from our trip to Morocco and could not be happier with the service we received from Brahim and KimKim. Brahim was responsive and helped us plan a holiday that combined our interests and his knowledge of the country. We stayed in wonderful riads with enjoyed fantastic hospitality. Our guides were top notch and we now have a new friend, Rachid, who drove us around and became one of our tribe. We are especially grateful to him for his time and enthusiasm. Morocco is an amazing country with warm people and impeccable service. I would recommend a trip there and especially would recommend Brahim to handle all the details. He is the best.

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Brahim Bourrich, local specialist, responded to this review:

Salam Vicky,

Welcome back home :)

Thank you very much for sharing your great feedback with me. I am very happy to read how deeply you loved your trip and all the services I arranged for you. I & my team will always be here for you, your family, your friends, and your colleagues whenever you need us. Your driver Rachid is going to be super happy as well!

All the best,
Brahim

Mark

5 Days in Morocco - 4 Unique Itineraries · Morocco - Jul 13 - Jul 18, 2019

Traveler: Mark G. - Local specialist: Brahim Bourrich

It was my dream to travel to Morocco to see many things, but I did not have time to plan and execute. That is, until I started working with kimkim and Brahim. He helped me plan my trip by asking about my time constraints and preferences. My wife and I went back and forth refining the trip plan and then settled on a six day option where we started in Casablanca and went to Rabat, Chefchaoen, Volubilis, Meknes, and Fez returning to Casablanca. Our reserved stay in boutique hotels was amazing.... read more

It was my dream to travel to Morocco to see many things, but I did not have time to plan and execute. That is, until I started working with kimkim and Brahim. He helped me plan my trip by asking about my time constraints and preferences. My wife and I went back and forth refining the trip plan and then settled on a six day option where we started in Casablanca and went to Rabat, Chefchaoen, Volubilis, Meknes, and Fez returning to Casablanca. Our reserved stay in boutique hotels was amazing. Our driver, Amin, was very helpful and caring, the car was spacious and well airconditioned. All our stays were accompanied by knowledgeable private guides. It was well-spent travel money, the service worth every cent! Thank you very much, Brahim, Amin, and the kimkim team!

Mark and Tina, Chicago, IL, USA.

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Brahim Bourrich, local specialist, responded to this review:

Salam Mark and Tina,

Thank you very much for the time you dedicated to write this very priceless feedback. It was a great honour for me to work on and organize your tour; I am happy to hear that you have had a pleasant trip in my beautiful country. All my providers are going to be honoured by receiving your comments which helps them to keep improving their services and guarantee every traveller's satisfaction.

I hope to see you again in Morocco with a different program and a new experience... read more

Salam Mark and Tina,

Thank you very much for the time you dedicated to write this very priceless feedback. It was a great honour for me to work on and organize your tour; I am happy to hear that you have had a pleasant trip in my beautiful country. All my providers are going to be honoured by receiving your comments which helps them to keep improving their services and guarantee every traveller's satisfaction.

I hope to see you again in Morocco with a different program and a new experience because I still have a lots of ideas for you; we just need to start planning your next trip early :)

All the best,
Brahim

Trip to Morocco · Morocco - Jun 30 - Jul 6, 2019

Traveler: Elaine B. - Local specialist: Brahim Bourrich

Our guides, Hafid and Osama, were very professional and knowledgeable and spent extra time showing us around the Medinas in Fes and Marrakech. Brahim was excellent in organising the tour for us and was in contact regularly to ensure all was in order. We loved the city of Chefchaoeun and was so glad that it was included in the itinerary.

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Brahim Bourrich, local specialist, responded to this review:

Salam Elaine and Mark,

Thank you very much for sharing your travel experience with me and with my travelers. I am very happy you loved being in my country discovering all the highlights of your trip with my local guides. It's already obvious to me that all my providers will be very happy to hear about your story which encourages us to keep our services always on top!

Please keep always in touch!

Cheers,
Brahim

Jennifer

Trip to Morocco · Morocco - Jun 25 - Jul 6, 2019

Traveler: Jennifer H. - Local specialist: Brahim Bourrich

Thank you Brahim for planning such an amazing trip for us! We had a wonderful time from the moment Mohamed picked us up from the airport until he dropped us again 12 days later. My husband and I have traveled quite a bit with our 3 sons (16, 14, and 10) and we all agree this was one of our best vacations ever. The itinerary had the right balance of tours, driving, and downtime. And it was nice in the evenings for the kids to cool off and swim in the hotel pools. We were lucky to have Mohamed... read more

Thank you Brahim for planning such an amazing trip for us! We had a wonderful time from the moment Mohamed picked us up from the airport until he dropped us again 12 days later. My husband and I have traveled quite a bit with our 3 sons (16, 14, and 10) and we all agree this was one of our best vacations ever. The itinerary had the right balance of tours, driving, and downtime. And it was nice in the evenings for the kids to cool off and swim in the hotel pools. We were lucky to have Mohamed as our driver - he was so thoughtful making sure we always had water, connecting us with the tour guides, and navigating us safely and on time for the whole trip. The highlight was the camel ride in the desert, though we also loved exploring Chefchaouen, the stop in Volubillis, cooking class in Fes, the drive from Merzouga to Todra Gorge, Ait Benhaddou, and ultimately to Marrakech, and our tour of Marrakech. I’m glad we had the day excursion to Essaouira too. The riads were all very nice, with the riad in Marrakech being our favorite. Morocco is a beautiful place, with lovely people, delicious food, and so much culture to take in!

Since we’ve been back, I have already highly recommended friends and family to visit Morocco with Brahim’s help (and Mohamed as a driver if possible), and we look forward to using Kimkim again ourselves for next summer’s adventure! Thanks again Brahim and Mohamed for creating lasting memories for us.

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Brahim Bourrich, local specialist, responded to this review:

Salam Jennifer,

Thank you very much for taking the time to share your feedback with me including all these amazing photos. It had been a great honor to be your local travel specialist taking the best care of your services day by day. I really love what my country offer and do to my dear travelers (friends). This feedback and the feelings you have for my country are very precious to me and are the reason why I and my team are here at your disposal all the time. I am sure all my providers will... read more

Salam Jennifer,

Thank you very much for taking the time to share your feedback with me including all these amazing photos. It had been a great honor to be your local travel specialist taking the best care of your services day by day. I really love what my country offer and do to my dear travelers (friends). This feedback and the feelings you have for my country are very precious to me and are the reason why I and my team are here at your disposal all the time. I am sure all my providers will be very happy to hear about your story which encourages us to keep our services always on top including your driver Mohamed!

Please keep always in touch and thank you very much again for spreading the word!

All the best,
Brahim

Morocco · Morocco - Jun 19 - Jun 23, 2019

Traveler: Lucy M. - Local specialist: Brahim Bourrich

My trip to Morocco went well and had great time. Everyone - agent, driver and tour guides are all great and nice. Kimkim is a new agent to me but I'll book with them again if I need it.

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Brahim Bourrich, local specialist, responded to this review:

Thank you very much, Lucy, for taking the time to share your precious feedback with me. It has been a great honor for me, my team and also my providers to welcome you to our country Morocco and ensure you have a superb trip. I'll always be here for you whenever you decide to come and visit us again!

Best regards,
Brahim

Kristy

Moroccan Towns & Imperial Cities - 5 Days · Morocco - Jun 8 - Jun 16, 2019

Traveler: Kristy T. - Local specialist: Brahim Bourrich

I am one of the kimkim staff based in Lima, Peru and just recently got back from a mother/daughter trip to Morocco organized by Brahim and his team and it was amazing! Everything was carefully coordinated by Brahim, just how we wanted. He was always tentative to our needs before, during, and even after our trip was done. He even surprised my mom with a birthday cake on her birthday. He was great! We also had a private driver that we loved, he took us from one region to the next, his name was... read more

I am one of the kimkim staff based in Lima, Peru and just recently got back from a mother/daughter trip to Morocco organized by Brahim and his team and it was amazing! Everything was carefully coordinated by Brahim, just how we wanted. He was always tentative to our needs before, during, and even after our trip was done. He even surprised my mom with a birthday cake on her birthday. He was great! We also had a private driver that we loved, he took us from one region to the next, his name was Rachid, and we could not thank him enough! He was always on time, made sure we had everything we needed along the way during the drives, and even stopped to show us around certain towns along the way. We always felt safe with him and taken care of! The highlight of our trip was definitely the night we spent in the desert, so if you have time to add it, I recommend you do! Our photos speak for themselves. Thanks again Brahim, Rachid, and the rest of the team in Morocco!

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Brahim Bourrich, local specialist, responded to this review:

Salam Kristy,

I am very happy to hear you loved your stays in my country and your travel experience with your mum, so, thank you very much for your feedback. It's priceless to have the chance to hear about your adventure, and my providers will also be super happy to receive this feedback (Your driver Rachid, the Riads, the Sahara camp provider ...etc) which encourages them all to keep their excellent services, the same it helps me and my future travelers as well to learn and organise more dream trips together.

Till next time, I am wishing you all the best,

Brahim

Karen

Morocco with camel in desserts · Morocco - Jun 5 - Jun 10, 2019

Traveler: Karen S. - Local specialist: Brahim Bourrich

Brahim was very helpful and patient in organizing our trip! He went above and beyond in picking the kindest and most knowledgable guides. The driving agency was top notch, as was every experience we had through Brahim planning. I would love to repeat my trip and would not hesitate to recommend Brahim and the Kimkim team to anyone!!!
Karen slonski

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Brahim Bourrich, local specialist, responded to this review:

Salam Karen,

Thank you very much for sharing your great feedback with me and all your beautiful photos. I am very happy to read how deeply you loved your trip and all the services I arranged for you. It's a great honor to me being here for you to secure your wonderful trip full of priceless surprises. I'll be always here for you whenever you need me.

Cheers,
Brahim

Trip to Morocco · Morocco - May 18 - May 27, 2019

Traveler: Laurie H. - Local specialist: Brahim Bourrich

Rachid our driver was great. His English was excellent and he helped coordinate our daily activities.

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Brahim Bourrich, local specialist, responded to this review:

Salam Laurie,

I am so delighted to receive your precious feedback. It really means a lot to me to hear about your travel experience in my beautiful Morocco. Being at your side before and during your trip is a great honor for me the same as for your local driver Rachid. I always trust him and all my local drivers to take the best care of my trusted travelers.

Best regards,
Brahim

Unique Morocco · Morocco - May 24 - May 30, 2019

Traveler: Marina P. - Local specialist: Brahim Bourrich

Our driver Mohamed was great. Really enjoyed our Riad in Chefchouen and our hotel in Fez (Sahrai) as well as the cities themselves. The Dar in Ouazazarte was below expectations (people were really nice though). Our luxury tent in the desert didn't have water in the morning which wasnt so nice. Overall though a great trip with many experiences

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Brahim Bourrich, local specialist, responded to this review:

Salam Marina,

Thank you very much for sharing your feedback and feelings with me about the services I arranged for you during your stay in my beautiful country. It has been a great pleasure designing a great trip combining all needed local experiences from your local driver Mohamed, who is like a brother to me, and the accommodations to the local guides.

Please allow me to check these points you mentioned with my local providers especially that it's the first time a traveler of mine... read more

Salam Marina,

Thank you very much for sharing your feedback and feelings with me about the services I arranged for you during your stay in my beautiful country. It has been a great pleasure designing a great trip combining all needed local experiences from your local driver Mohamed, who is like a brother to me, and the accommodations to the local guides.

Please allow me to check these points you mentioned with my local providers especially that it's the first time a traveler of mine mentioned them and I'll keep you posted using our conversation. It would have been very helpful if you could let me know right away while you are still in Morocco because it's easier for me to intervene and check them for you and then make sure to compensate you.

All the best,
Brahim

5 Days in Morocco - 4 Unique Itineraries · Morocco - May 21 - May 27, 2019

Traveler: Andrea K. - Local specialist: Brahim Bourrich

Great communication and excellent planning. Never had to worry about a transfer, guide, or accommodation- everything was amazing.

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Brahim Bourrich, local specialist, responded to this review:

Salam Andrea,

Thank you very much for sharing your great feedback with me. I am very happy to read how deeply you loved your trip and all the services I arranged for you. I & my team will always be here for you, your family, your friends, and your colleagues whenever you need us.

All the best,
Brahim

Blue Cities and Desert Camps · Morocco - May 13 - May 20, 2019

Traveler: Amelia R. - Local specialist: Brahim Bourrich

Brahim helped us plan the trip exactly as we wished! We went to each location that we'd wanted to visit. Our driver, Muhammad, was a great driver, very patient, and always punctual. He was knowledgeable about areas we visited and took us to additional stops as we requested.

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Brahim Bourrich, local specialist, responded to this review:

Thank you very much, Amelia, for taking the time to share your precious feedback with me. It has been a great honor for me, my team and also my providers to welcome you to our country Morocco and ensure you have had a superb trip. I'll always be here for you whenever you decide to come and visit us again!

All the best,
Brahim

Cynthia-Val

Trip to Morocco · Morocco - May 7 - May 11, 2019

Traveler: Cynthia-Val C. - Local specialist: Brahim Bourrich

For the novice visitor to Morocco, kimkim Tours is absolutely the best choice. We lost time trying to get recommendations from friends of friends about what to do, where to stay, how to get there. So by the time I reached out to kimkim, we had a little more than a week to go before our vacation was to start.

From the moment our local specialist Brahim contacted me until we were delivered to the airport for our flight home, we had no worries. Brahim listened to what we wanted and tailored a ... read more

For the novice visitor to Morocco, kimkim Tours is absolutely the best choice. We lost time trying to get recommendations from friends of friends about what to do, where to stay, how to get there. So by the time I reached out to kimkim, we had a little more than a week to go before our vacation was to start.

From the moment our local specialist Brahim contacted me until we were delivered to the airport for our flight home, we had no worries. Brahim listened to what we wanted and tailored a package that exceeded our expectations. At the airport, our driver Yassine A. was waiting to take us to our hotel, but we didn't see him. A call to the kimkim after hours phone number got us hooked up, and convinced me that they are serious about resolving any issue, either real or perceived.

We chose the "Comfort" package. And were completely wowed by the kimkim selection for our lodging: Riad Norma. A short hike up the laneway leading to the Riad Norma was rewarded when our hostess, Monique Devaux, greeted us at the door. The Riad Norma is a stunning Moroccan mansion. Lovingly restored by Devaux over a three-year period, the riad felt more like a palace. Words fail me, so I'll let my photos speak for me.

We spent three perfect days in Morocco, one touring Medina Fez and days two and three exploring the ruins at Volubilis, meandering the famed blue laneways of Chefchaouen--aka "Blue City"--and people-watching in the square at Meknes. And at every turn, from our Fez tour guide Hafid B. -- a wedding singer -- to our private driver Yassine, to the gracious staff of Riad Norma and the hip boutique Riad The Petite Chefchaouen, kimkim had us covered. Even when my over-zealous explorer husband got lost in Chefchaouen, Brahim, my local contact, leapt into action, keeping me apprised of their progress and reassuring me that he would be found. , and he was, by our driver, Yassine.

I can't say enough for the professionalism of kimkim and their local partner, Orion Trek Voyages. The information packet was thorough and informative, even alerting us to local customs that would make our reception easier, such as guidance on dress codes. I wholeheartedly recommend their services, and will utilize them again on my next trip to Morocco.

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Brahim Bourrich, local specialist, responded to this review:

Salam Cynthia-Val,

Thank you very much for the time you dedicated to write this very priceless feedback. It was a great honor for me to work on and organize your tour; I am happy to hear that you have had a pleasant trip in my beautiful country. All my providers are going to be honored by receiving your comments which helps them to keep improving their services and guarantee every traveler's satisfaction.

I hope to see you again in Morocco with a different program and a new experience... read more

Salam Cynthia-Val,

Thank you very much for the time you dedicated to write this very priceless feedback. It was a great honor for me to work on and organize your tour; I am happy to hear that you have had a pleasant trip in my beautiful country. All my providers are going to be honored by receiving your comments which helps them to keep improving their services and guarantee every traveler's satisfaction.

I hope to see you again in Morocco with a different program and a new experience because I still have a lots of ideas for you; we just need to start planning your next trip early :)

All the best,
Brahim

Patricia

Trip to Morocco · Morocco - Apr 22 - Apr 30, 2019

Traveler: Patricia S. - Local specialist: Brahim Bourrich

Overall our trip to Morocco was an exciting trip. I believe that the one area that needs to be improved is the following. 1) agency staff should have one staff member who has visited the primary cities and understands how the city functions - e.g. the square in Marrakech does not have any food stall experience before night fall ... when i would speak to Brahim about places - the response ‘i’ve never been there” required me to research even more... 2) guides should have both prior... read more

Overall our trip to Morocco was an exciting trip. I believe that the one area that needs to be improved is the following. 1) agency staff should have one staff member who has visited the primary cities and understands how the city functions - e.g. the square in Marrakech does not have any food stall experience before night fall ... when i would speak to Brahim about places - the response ‘i’ve never been there” required me to research even more... 2) guides should have both prior knowledge of proposed guiding highlights and agency reliance on guides needs to be more than booking a registered guide - there should be some knowledge of the guide skill sets , If the agency cannot provide that service the client should be advised.. I have booked private guide services in many cities and countries and the main guides provided by the agency were not professional.. they were not interested in their work or interested in showing us their city/country, this was not the case with the guides that i booked .... interesting to note that guide services that i booked directly for myself in Casablanca, Essaouria and Marrakech and the one i picked up last minute in Ait Ben Haddou and the one provided by our driver in Meknes were exceptional - the only guide service provided through the agency that provided exceptional guiding were Hafid in Fes and the camel guide and the sunset guide provided by Yasmina Palace in Merzouga
provided good guiding services. all things being relevant
a trip is made exceptional by two components - the driver and the guide services and both were lacking.
better accommodation for the same fee is available in Marakkech,
the Marakkech guide was the worst. he had knowledge but was neither interested in his city or in providing the guide services

most memorable place was FES and the desert experience and Chefchaouen - driver for Chefchaoun was very good

Patricia Stalteri

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Brahim Bourrich, local specialist, responded to this review:

Hello Patricia,

Firstly, please allow me to thank you very much for taking the time to write and share your feedback and experience with me and my travelers. I have read it carefully and would like to share my comments with you and clarify some of the points you mentioned above:

1. Should I have deeper knowledge about each city and town of my country: YES, no one would deny that I should and that is my dream to achieve. But, as I have mentioned during our phone calls, I could not yet make... read more

Hello Patricia,

Firstly, please allow me to thank you very much for taking the time to write and share your feedback and experience with me and my travelers. I have read it carefully and would like to share my comments with you and clarify some of the points you mentioned above:

1. Should I have deeper knowledge about each city and town of my country: YES, no one would deny that I should and that is my dream to achieve. But, as I have mentioned during our phone calls, I could not yet make it work and travel to every city because I have other obligations such as studies and family which prevent me from traveling all over Morocco yet. I am always honest with my travelers when they ask me about something I do not know, and I promise them to go and check it for them. The same I did for you. I know you did not like the location of the accommodation in Skoura, but, as you may recall, I never worked with this hotel you selected on your own via Booking.com and I did notify you of it clearly and you asked me to book it for you which left us with checking online feedbacks only and they were all good as you also read.

2. The Square in Marrakech: if you allow me to invite you to get back to the program and check the description; I have mentioned the following "In the evening the square transforms into a huge open-air restaurant with smoke rising from the many food stalls". This means that we only expect the square to have the stalls by the late evening. I never had any complaint from any of my travelers because it's an open space where people may decide to put their stalls starting from the evening time.

3. The local guide being registered: please allow me to confirm that all guides we work and supply to our travelers are registered and have been qualified by the local tourism office. Not sure on which basis you say that they are not registered? Of course, if any guide is not at his expected level of knowledge and professionalism, I would love to be informed because only through your feedbacks and my travelers' I am sure they are on top of their job. Also, I always recommend my travelers inform us through our 24h/7 emergency phone of an unpleasant experience they have during their travel the same as you also did regarding the guide services in Skoura which I immediately approved and refunded to your credit card because after checking and investigating I figured out that indeed the services of your guide were not as expected.

Last but not least, please allow me to say that I am surprised to hear from you that also your driver and all the guide services were not good. The only complained you sent me during your travel was about the guide in Skoura and only for 1 day which you asked me to refund. On my side with my local provider, we decided to refund you 3 days of the guide services as a gesture of good well and because we care about your trip services. Of course, I respect your feedback, but, I personally deserve to be informed while you are in the destination to have the right to intervene and check what's wrong. If I am not informed, I always assume everything is good order, especially that we were in contact via phone and WhatsApp the entire trip which is weird that you did not let me know.

I hope I have clarified some of the points above for you and also for my trusted travelers.

All the best,
Brahim

Morocco in April · Morocco - Apr 18 - Apr 28, 2019

Traveler: Biren S. - Local specialist: Brahim Bourrich

Brahim did an excellent job in guiding us while we planned the trip. He coordinated well that we did not need to connect with him during the trip. We had Rachid as our driver and he was excellent.

Our daughter has food alllergjes and the entire trip was arranged so she was safe

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Brahim Bourrich, local specialist, responded to this review:

Salam Biren,

Thank you very much for taking the time to write and share your precious feedback with me and my trusted travelers. I am very happy to hear you had an amazing travel experience with your family and to know your daughter had safe travel because it really means a lot to me personally to ensure every participant is enjoying the best of Morocco. I have no doubts your driver Rachid will be super happy as well :)

All the best,
Brahim

Trip to Morocco · Morocco - Apr 8 - Apr 14, 2019

Traveler: Muneeb S. - Local specialist: Brahim Bourrich

We had a wonderful trip to Morocco thanks to Brahim, our local specialist. This was our first time using KimKim. He was very responsive to questions and tailored a trip that focused on our interests. The trip was extremely well-organized from start to finish. We landed in Casablanca, spent the first night in Rabat, then traveled to Fes, and finally Marrakesh. Our driver, tour guides, and accommodations in the Riads were all organized by Brahim. All we needed to book on our own was our... read more

We had a wonderful trip to Morocco thanks to Brahim, our local specialist. This was our first time using KimKim. He was very responsive to questions and tailored a trip that focused on our interests. The trip was extremely well-organized from start to finish. We landed in Casablanca, spent the first night in Rabat, then traveled to Fes, and finally Marrakesh. Our driver, tour guides, and accommodations in the Riads were all organized by Brahim. All we needed to book on our own was our flights.

Everyone involved, from our driver to the local tour guides knew exactly where to be and when to be there. Our driver, Yahya, was the most important part of our trip. He was available 24/7 and attentive to our needs. He was friendly, knowledgeable, punctual, and always made sure that we were safe. He also served as a translator from Arabic-to-English and French-to-English. Having a good driver in Morocco is invaluable!

Thanks again to Brahim, Yahya, and the KimKim team for making this the best vacation we've had so far!

Brahim Bourrich profile photo
Brahim Bourrich, local specialist, responded to this review:

Salam Muneeb,

I am very happy to hear you loved your stays in my country and your travel experience, so, thank you very much for your feedback. It's priceless to have the chance to read your story and my providers will also be super happy to receive this feedback (Your driver Yahya, the Riads ...etc) which encourage them all to keep their excellent service the same as it helps me and my future travelers too to learn and design new trips.

Till next time, I am wishing all the best,
Brahim

A Taste of Morocco: Fes, Sahara Desert & Marrakech - 5 Days · Morocco - Apr 19 - Apr 24, 2019

Traveler: Bob T. - Local specialist: Brahim Bourrich

First time we used KimKim. Brahim was great and very responsive. All of our accommodations were excellent. Our driver Mohammad was great and made the time go by quickly.

A few things though for travellers to Marrakech. Be prepared people there are looking to take money from you. For us it started with the Global Currency Exchange in the airport. They insisted we need a prepaid credit card despite my many protests they would not relent as they said they had already done the transaction. The... read more

First time we used KimKim. Brahim was great and very responsive. All of our accommodations were excellent. Our driver Mohammad was great and made the time go by quickly.

A few things though for travellers to Marrakech. Be prepared people there are looking to take money from you. For us it started with the Global Currency Exchange in the airport. They insisted we need a prepaid credit card despite my many protests they would not relent as they said they had already done the transaction. The woman kept telling me over and over that I needed one and it was better than cash. Rip off. They charged me $30 Us to issue a $100 Us equivalent card and then most vendors there refused to accept it. Do not go to that currency exchange. It is the second one you see coming out of arrivals. In the Riad a random person showed up as we were off loading our bags from the baggage cart guy. He lifted two bags out of the cart. He then insisted I had to pay him $10 US for his services. In Tangier it was even worse as people followed you everywhere and were very aggressive.

Last thing do not go into a @Berner Home” for a visit unless you are planning to buy a carpet. This was one part of our trip I found very annoying. We were told we were going to see how the Barbers live. Instead it was a carpet warehouse and they pressure you like crazy to buy. And they are relentless and then get mad at you if you do not buy. I auggest in any excursions know exactly what you are getting into. Again we had the same experience in the so called “Spice Market” and Rose Water stop which which are both just high pressured tourist traps. Same thing again in Tangier’s.

All in all the country is beautiful and the people friendly and I get it that people are trying to live by selling but your operators need to be more honest. They get kick backs on all of this stuff and I feel I wasted a lot of my vacation time being pressured to buy stuff I had not interest in.

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Brahim Bourrich, local specialist, responded to this review:

Salam Bob,

Thank you very much for taking the time to share your priceless feedback with me and with my future travelers. It's a great opportunity to either of us to read about your trip and that you loved the services I arranged for you. Your driver Mohamed will be very happy as well to read your feedback.

Please accept my apology that you had to experience such treatment from some of the local people in Marrakech and during your trip. I wish I have the chance to turn the time back and... read more

Salam Bob,

Thank you very much for taking the time to share your priceless feedback with me and with my future travelers. It's a great opportunity to either of us to read about your trip and that you loved the services I arranged for you. Your driver Mohamed will be very happy as well to read your feedback.

Please accept my apology that you had to experience such treatment from some of the local people in Marrakech and during your trip. I wish I have the chance to turn the time back and assist you in any way with each of these unpleasant situations.

Please never hesitate to reach to me for any future plans.

All the best,
Brahim

Moroccan Highlights: Fes, the Sahara Desert, & Marrakech - 6 Days · Morocco - Mar 30 - Apr 5, 2019

Traveler: Elizabeth B. - Local specialist: Brahim Bourrich

I had a great time on my trip, and have already recommended several people to KimKim to plan their own vacations to Morocco. Everything was well planned, making it easy to move around. If I was on my own I would for sure feel overwhelmed by all of the sights and activity options. Using KimKim made it accessible and fun. What a fabulous time!

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Brahim Bourrich, local specialist, responded to this review:

Salam Liz,

Thank you very much for your warm feedback.
Words are not enough to describe the honor I had by being your local agent to take care of your wonderful trip and travel experience in my beautiful Morocco. I'll always be here for you again and for all your family and friends/colleagues. Together we are going to design another lovely dream for you next time you come to visit my country.

Shukran Bzaaf!

All the best,
Brahim

Trip to Morocco · Morocco - Apr 13 - Apr 20, 2019

Traveler: Karyn J. - Local specialist: Brahim Bourrich

My husband, son (16 yrs) and I had a great time in Morocco. The boys had a wonderful surf experience on the coast before we started our kimkim 8 day tour in Marrakech. Brahim from kimkim was fantastic in organising a personalized itinerary for our family with a private driver. He incorporated my wish list of destinations with our departure date in Casablanca and our accommodation was a good mix of traditional Riad experiences and hotels. Our highlight was definitely the sunset camel ride... read more

My husband, son (16 yrs) and I had a great time in Morocco. The boys had a wonderful surf experience on the coast before we started our kimkim 8 day tour in Marrakech. Brahim from kimkim was fantastic in organising a personalized itinerary for our family with a private driver. He incorporated my wish list of destinations with our departure date in Casablanca and our accommodation was a good mix of traditional Riad experiences and hotels. Our highlight was definitely the sunset camel ride and overnight stay in the Sahara. The Dades Valley And Todra Gorge is stunning landscape. The Roman ruins in Volubilis were a must see for me, the mosaics and setting are amazing. Ait Benhaddou and Fez were culturally a must do and I loved having an organised guide in Fez with a personality. The changing landscape in Morocco is amazing and made the car travel not an issue. Our family has done extensive traveling and we always felt safe in Morocco while excercising a normal level of caution that you do anywhere in the world. Our driver Mohammed was always prompt and protective of our security. 🇲🇦🌍🐪

Brahim Bourrich profile photo
Brahim Bourrich, local specialist, responded to this review:

Salam Karyn,

Thank you very much for sharing your great feedback with me. I am very impressed by all these wonderful pictures you took! What a fabulous time! Please note that I am very happy to read how deeply you loved your trip and all the services I arranged for you. It's a great honor to me being here for you and your family and to secure this beautiful trip for you full of priceless surprises and travel experiences. Therefore, I'll be always here for you whenever you need me, and I will... read more

Salam Karyn,

Thank you very much for sharing your great feedback with me. I am very impressed by all these wonderful pictures you took! What a fabulous time! Please note that I am very happy to read how deeply you loved your trip and all the services I arranged for you. It's a great honor to me being here for you and your family and to secure this beautiful trip for you full of priceless surprises and travel experiences. Therefore, I'll be always here for you whenever you need me, and I will make sure my local providers are informed and for sure they will be very happy to receive this feedback as well.

All the best,
Brahim