Impressive with how every detail was attended to. - Sep 18 - Sep 25, 2021
Everything provided by Kimkim Travel (through Peruvian Soul in Peru) was perfect. I had some nervousness about using an agency since I usually travel independently, but with my wife and my advancing age, and her mobility challenges, I decided it was the best option for a trip to the Sacred Valley and Machu Picchu. I was impressed with the attention we got, and the adaptation to our needs. First, communication, online and with whatsapp: Jesus must sleep at his keyboard, since every time I had a question, concern, or panic, he responded, usually within minutes, although occasionally when at night, it was the first thing in the morning. Likewise, Carlos, who handled airport pickups/dropoffs, and Julio, our personal guide for 4 days from Cusco to Machu Picchu and back, were equally responsive and helpful. Beyond communication, Julio was a font of knowledge, adapted the tour to our needs, attentive, and facilitated numerous accommodations for my wife that made our Machu Picchu experience possible. In Lima, we also enjoyed the services of Abraham for a few hours, and were pleased with his manner and helpfulness as well. The trip provided by Kimkim/Peruviansoul was well designed as a private conducted tour, very fairly priced, and conducted without a hitch. All the personnel were reliable and excellent. The hotels were great.