Our trip planner, Caroline, was fantastic to ...
Switzerland | Sep 11 - Sep 22, 2026

Debra
Debra P.
Minneapolis, MN | Reviewed on Sep 29, 2026

Our trip planner, Caroline, was fantastic to work with! She was patient, responsive and recommended fabulous experiences. She found amazing local guides and tours. The Last Supper was incredible to see during our fabulous Milan City Tour with guide Lara. Our favorite day at Lake Como was a guided hike with lovely and knowledgeable Maria ended with a picnic high in the mountains overlooking the Lake. Taking the Bernina express through the Alps gave us hours of magical beauty. We thoroughly enjoyed our trip to Neuschwanstein castle that was lead by a local boy, Alessandro, who was amazing and enjoyable to be with. And finally we ended the trip in Munich to enjoy OctoberFest and a few major WWII sites. Incredible and memorable trip! Thanks to Caroline and the KimKim team!

Hotel Reviews
Hotel dei Cavalieri Milano Duomo
Milano

Very comfortable with a beautiful rooftop bar and within walking distance to old Milano

Authenticity & Character
Location
Walking distance to duomo
Staff
Concierge was helpful in reserving a table at an authentic Northern Italian restaurant
Cleanliness & Comfort
Hotel Royal Victoria
Varenna

Attentive and courteous staff and comfortable room.

Authenticity & Character
Location
Overlooking the lake and yet out of the busy crowds
Staff
Cleanliness & Comfort
Hotel Centrale, BW Signature Collection
TIRANO

Front desk team very helpful in finding a place to eat authentic food and sample local wines.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Astoria Lucerne
Lucerne

Close to train station and central to tourist sites.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adina Apartment Hotel Munich
München

Located in a trendy, and developing area of Munich close to Ostbahbhof making it a convenient place for making day trips by train.

Authenticity & Character
Modern high rise hotel with frog, washer/dryer in each unit.
Location
Near train station so we could get everywhere we wanted
Staff
Cleanliness & Comfort
Activity Reviews
Milan Last Supper Tour with City Highlights & Duomo | Semi-Private
Milan Last Supper Tour with City Highlights & Duomo | Semi-Private
Milan

Our guide Lara was amazing! She was so energetic and personable. The sights came alive with her teaching.

Quality of Experience
Guides, Drivers and Staff
Self-guided day to Mount Rigi, the Queen of Mountains
Self-guided day to Mount Rigi, the Queen of Mountains
Lucerne

As we arrived at the top of Mt Rigi, the fog arrived and shrouded the entire mountain. In spite of that we enjoyed taking a ferry across the Lake and riding the cogwheel tram to the top. We enjoyed the company of a new friend on the journey.

Welcome to Munich
Welcome to Munich
Munich

Arrived in Munich in mid afternoon so we had just enough time to visit Dachau. Sobering but essential to experience.

Quality of Experience
Transport
Take the S Bahn while in Munich!
Local specialist: Caroline Kennedy
Caroline
Caroline Kennedy
Local specialist in Lyon | Replied on Sep 29, 2026
Hi Debra, Hi Lou, Thank you so much for your wonderful review. It really means a lot to me, and I’m absolutely delighted to know that you had such a memorable trip and enjoyed all the different experiences along the way.
It was a real pleasure working with you and putting everything together, and even more rewarding to hear that you came home with so many wonderful memories. That’s always the best part of my job!
Thank you again for trusting me with your travels. Now we’ll just have to...
Read more

Hi Debra, Hi Lou,

Thank you so much for your wonderful review. It really means a lot to me, and I’m absolutely delighted to know that you had such a memorable trip and enjoyed all the different experiences along the way.
It was a real pleasure working with you and putting everything together, and even more rewarding to hear that you came home with so many wonderful memories. That’s always the best part of my job!
Thank you again for trusting me with your travels. Now we’ll just have to start thinking about where the next adventure will take you! I would absolutely love to plan another trip with you.
Warm wishes,
Caroline