Francesca and Kimkim - highly recommend!
Dec 18 - Dec 25, 2022
Francesca was fantastic!
She was exceptionally quick, responsive and accommodative during the planning stages of our trip to Peru. We've worked with various travel planners at other companies and working with Francesca was definitely the smoothest experience we've had.
Francesca and her team really shined when our Peru trip had to abruptly be changed. Due to a presidential coup and a state of emergency, we had to cancel our Machu Picchu plans and quickly figure out a new itinerary. Francesca jumped in and did her best to secure refunds for the Peru services that were cancelled and then was very helpful in securing new logistics and plans for a trip to Mexico instead...all on very short notice and during peak Xmas season.
Many thanks to Francesca, her local agency team and Kimkim!