Morocco Adventures
Morocco | Nov 22 - Nov 28, 2023

Leann
Leann Y.
Santa Clara, CA | Reviewed on Dec 01, 2023

I travel quite a bit, but this was the first time I've leveraged a travel agency. I find it very enjoyable planning all aspects of an upcoming vacation, but I didn't have the time nor capacity this time around to fully delve into planning mode for Morocco. I've heard good things about KimKim and decided to give them a try.

From my initial outreach, Ali and the full team have been a dream to work with. Ali has been a saint with all the changes we made to the itinerary and always responded immediately to my emails. Said, who was our local contact, was equally responsive and amazing to work with. Throughout the entire trip, I felt like he had a pulse on what was going on and did everything he could to ensure we were having a great time and had everything we needed. Lastly, we had Reda, our private driver. Having a private driver on this trip made everything so much easier. Reda is kind, knowledgeable, and safely got us to every location we needed to go.

The highlight of the trip for me was the night in the desert (and the team at the camp was equally as wonderful); however, I also have to mention that the optional dinner activity with the local family was a treat. The family we were paired with is special. The kids were charming and entertaining. The food was absolutely DELICIOUS, and it was the best way to spend the Thanksgiving holiday. I highly recommend adding this activity to your itinerary.

This level of customer service at KimKim is top-tier.

Hotel Review
Tiziri Luxury Camp
Merzouga

This is a once-in-a-lifetime experience. I loved every moment of it, and since we went during the off-season, we had the whole campsite to ourselves. The staff is friendly and a delight to converse with.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Dec 02, 2023
Hi Leann, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your first venture into utilizing a travel agency, specifically KimKim for your Morocco trip, exceeded your expectations. We're delighted that they were able to make your journey seamless and enjoyable. Our dedication to ensuring your trip was personalized and responsive to your needs is something we take great pride in. It's heartwarming to know that your night in the desert,... Read more

Hi Leann,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your first venture into utilizing a travel agency, specifically KimKim for your Morocco trip, exceeded your expectations.

We're delighted that they were able to make your journey seamless and enjoyable. Our dedication to ensuring your trip was personalized and responsive to your needs is something we take great pride in.

It's heartwarming to know that your night in the desert, along with the exceptional team at the camp, was a standout moment during your travels. Additionally, we're elated that the optional dinner activity with the local family left such a positive impression. Sharing authentic cultural experiences like these is what we strive for, and we're ecstatic to know it added a special touch to your Thanksgiving holiday.

Your kind words about our customer service mean the world to us. Delivering a top-tier experience is our goal, and we're thrilled to have been a part of creating lasting memories for your Moroccan adventure.

Thank you once again for choosing KimKim, and we hope to have the opportunity to assist you with your future travel endeavors.

Warm regards,
Ali