First time users and had outstanding experience and service!

Italy | Sep 27 - Oct 16, 2025

We contacted KimKim about a year ago to begin planning a 3 week trip through Tuscany. Caterina worked with us and developed several options after listening to our likes/dislikes and we finally agreed on a final trip plan. We are both experienced travelers but out trip was made so much better by the planning and support we received through out the trip. Beginning with Lucia meeting us at the airport and escorting us to our hotel in Florence, meeting us to pickup and return our rental car and the daily checkins and reminders of what was planned for the next day. Also great service from Stella in Bologna and Beatrice in Venice. Now for the trip, wonderful accommodations in all locations. The drivers who met us or drove us on day trips were excellent along with the guides at each location. Overall, it was all very easy and relaxing as well as first class service throughout the trip. I will be using KimKim in the future because being retired, we have the flexibility to arrive for cruises early or stay later and this will be perfect for planning extra days to enjoy those trips