Lorena and the excellent local teams
Chile | Aug 12 - Aug 24, 2025

D
Dushen N.
United Kingdom | Reviewed on Sep 06, 2025

Communication and responsiveness was excellent. This started with Lorena who was knowledgeable, patient and empathetic. I was late confirming my trip and Lorena recommended a revised agenda to get lower flight costs without me even asking. Vaale was on the button with all the local arrangements - all pick ups and drop offs worked like clockwork in conjunction with the excursions. Great trip made possible by Lorena and her Chilean team on the ground. Thank you for an unforgettable trip.

Hotel Review
Hotel NOI Casa Atacama
San Pedro de Atacama

The receptionists were very welcoming - Mariana and her colleagues including the night shift gentleman Sebastian. The hotel was spotless too. There was a couple of times when the hot water didn't seem to be working but it was just warm enough to shower.

Authenticity & Character
The people.
Location
Close enough to the center
Staff
Mariana and Sebastian were patient, helpful and friendly
Cleanliness & Comfort
Super clean. Hot water was not sufficiently warm on a couple of occasions.
Activity Reviews
Boat Trip to Glacier Grey
Boat Trip to Glacier Grey
Chile

Breathtaking to see the glacier.

Quality of Experience
Guides, Drivers and Staff
Transport
Santiago City Tour - Private
Santiago City Tour - Private
Chile

Soledad, my guide was extremely knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Tour of Torres del Paine National Park
Full-Day Tour of Torres del Paine National Park
Chile

Daniel was an excellent tour guide - knowledge and friendly. He engaged everyone and was enthusiastic about the history and sights.

Quality of Experience
Food
Vegan food that the local team arranged especially for me.
Guides, Drivers and Staff
Transport
Stargazing Experience
Stargazing Experience
San Pedro de Atacama

This has to be seen to be fully appreciated....breathtaking. the guides were knowledgeable too.

Quality of Experience
Guides, Drivers and Staff
Transport
Valley of the Moon Tour
Valley of the Moon Tour
San Pedro de Atacama

Unbelievable landscapes. Excellent guide

Quality of Experience
Guides, Drivers and Staff
Transport
Red Stones and Highland Lakes
Red Stones and Highland Lakes
San Pedro de Atacama

Excellent trip. Mauricio was excellent. His enthusiasm and kive for his job made the trip even more enjoyable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hike in Torres del Paine National Park
Hike in Torres del Paine National Park
Puerto Natales

An excellent experience. And was fortunate to have a good group and clear weather when we reached the base.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Sep 07, 2025

Wow, thanks, Dushen! We very much appreciate such a detailed review :)
We are thrilled to know you enjoyed this unique journey to Chile and Patagonia during the low season. It is an inspiration to many who wouldn't dare take the challenge. Preserve your adventurous spirit and continue enjoying many more travels like this.
We all wish you the best,
Lorena and team