Highlights of vietnam - 12 days, Vietnam - Mar 17 - Mar 30, 2019

Traveler: Riz S. - Local specialist: Alex Nguyen

The overall experience was excellent. The guides chosen were knowledgable and the trip was organized very well. The accommodations were excellent.

Alex was excellent overall. She communicated well and on time. The only glitch we encountered, was we missed our pick up to Halong Bay. This cost us additional fees. We would have appreciated 10-15 minutes to go over the entire itinerary upon arrival with confirmation of times etc., or daily updates/ reminders by email.

In summary, our expectations were met and we found the whole experience excellent. I would not hesitate to book with Alex again.

Alex Nguyen profile photo
Alex Nguyen, local specialist, responded to this review:

Hi Riz,

I guessed that your family already come back to work or school after the holiday :) I am very happy to know that, overall, you are satisfied with our services, arrangement. Let help us by sharing your experiences to your friends, your relatives, colleagues ;)

Hope to have a chance to support you for a next trip to Laos or Cambodia :D
With best regards,
Alex