Prompt, knowledgeable and friendly service
Mar 24 - Mar 31, 2023
Lacey was always very quick to answer and provided excellent service. She custom made an itinerary based on exactly what we requested. Local guides were helpful, at our service, and provided many helpful tips and guided our trip marvelously. We did need to check about being notified of flight changes within the itinerary as we were not the ones who had actually booked the flights. Hotel selections went from good, to better, to amazing.
Friendly service, stylish boutique hotel close to Chinatown. The rooms and housekeeping were fine. Corridors were not airconditioned, so they got quite warm. There is a very cool motorcycle museum on the ground floor. Breakfast selection was serviceable but not great. Coffee could have been stronger.
Great looking property. Rooms were huge - ours was adjacent to the pool. Service throughout was great and breakfast had a very good selection. The pool bar, for being a hotel bar, was very reasonably priced. The location was also amazing for the night market, and being within the "old fortress walls" meant the hotel was in the heart of the area, handy for the weekend night market.
Both a pool and lovely private beach! Breakfast selection was huge, although if you want an americano (or any coffee other than the regular drip) you have to pay extra. Many restaurants on site, and the free shuttle between the hotel and sister property was very handy. More food selection in town, including nightly street food vendors. The location is ideal, especially if you're looking for a quieter spot. I didn't check on diving, but there are many excursions the hotel can help you book.
This is a life-changing activity! The ride there was long, and the road up to the sanctuary is a bit rough and winding, but it is well worth it! We learned how to greet elephants, then fed, bathed and helped put more mud on them (this helps prevent sunburn and helps them cool down!) We would have appreciated knowing we were in a red-truck taxi and not the airconditioned van. These are simply amazing creatures and your support helps to keep their sanctuary going. And NO RIDING!!