Our guides were mostly good with the exceptio...
Japan
|
Mar 16 - Mar 31, 2026
Nina H.
San Jose, CA
| Reviewed on Apr 02, 2026
Our guides were mostly good with the exception of one young man in Osaka and Kobe whose English was horrible and he seemed generally disinterested in his job.
Activity Review
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan
Shona Zhang
Local specialist in Japan
| Replied on Apr 03, 2026
Hi Nina,
Thank you for your feedback. I am glad that you are satisfied with the service of most of our guides. I’m also sorry to hear about your experience with Akira in Osaka – that’s not the standard we aim for, and I will address it.
Thank you again for sharing, and I hope to welcome you on another tour in the future.
Best regards,
Shona