Practical advice
Portugal
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May 11 - May 20, 2025
1. Our guide Pedro for the Biklas y Triklas bike tour in Porto was outstanding and deserves 5 gold stars. He was very knowledgeable, articulate, and expressive.
2. In Porto we might have wanted to go to the Livraria Lello, but we learned about it too late to arrange tickets. Wishing Hector had given us a list of popular destinations enjoyed by KimKim clients for each city. The website and app suggestions are vague discussions of parts of the city, not super helpful when you are in the middle of a trip.
3. All the arrangements of hotels and transportation were very good. We were happy will all the plans except maybe the TukTuk tour which we could have arranged on our own. Our guide was perfectly qualified, but I would just prefer some other way of learning about the city, probably at a slower pace. On our last day in Lisbon, why would we want to learn about the beginning and end points of each tram and each elevator?
4. Remind travelers to put their airpods or earbuds into the purse at the beginning of each day!! Some old people like me are still expecting audio tours to have head sets.
5. Put the travel agent emergency number into your phone contacts with the proper country code, etc, so that if there are any problems with a scheduled transfer, such as an early or late transfer from the airport outside of working hours, there will be someone to call.
Hotel Reviews
If you are expecting twin beds, mention it immediately at check in. The default sheet arrangement is to unite the beds into one large bed.
Really pretty hotel. Breakfasts very good, very good service.
Activity Reviews
Loved it.
It worked. As you know, the transportation that gave us a headache was the train from Porto to Lisbon. Fortunately the strike was over, but we wasted a lot of time going early to the station. Nothing anyone could do about it.
This was very enjoyable. Guide was very good.
Lisbon is a very large and fascinating city. Also very congested with cars and tourists. After taking the TukTuk tour I realized that I needed a slower pace and more information about each historical site. I guess it would be fine for an amusing ride and overview.
Our guide was very personable and knowledgeable. I think his name was Felixberto, but now I find that my Trip Plan has disappeared from the app, so I am not sure of the spelling. We enjoyed the hike and the beautiful park. The crowds in Pena Palace were pretty bad. Our guide did cut the day short, however, since we started heading back to the hotel at 1pm. Fine with us since it was raining a bit.
Dear Kristin,
Thank you so much for your thoughtful feedback!
We're thrilled to hear how much you enjoyed the bike tour. We also appreciate your suggestions regarding clearer destination highlights, audio gear reminders, and improved access to our support. These insights are incredibly helpful and will guide us in refining the experience for future travelers. We're so glad you were happy with the hotels and transportation, and we hope to welcome you on another journey soon!
Warm regards,
