Memorable from beginning to end - 5* plus!

Vietnam | Jan 4 - Jan 18, 2026

Our experience booking with Kim Kim and Trang was the best service and holiday booking experience we have ever had. The tour and hotel recommendations were perfect. In particualr the Allegro Hotel in Hoi An which was a small slice of paradise. We also love the Ocean Bay resort in Phu Quoc our biggest disappointment was not booking more time. The beach was pristine and the water was clear and warm. We did go to other beaches whilst there and they didn't compare and were less spotless. Our tour guide in Hanoi, Ben, was fantastic during our Jeep tour. We loved the personal touches such as taking us to his uncles apartment to see how people live in old Hanoi. I definitely recommend the egg coffee. Lunch was incuded and he showed us how to eat the local traditional food. It was a bit chilly but the Anatole hotel was located close to UniQlo to buy a warm jacket. The hotel was small and ideally located for the old town. In Hoi An our tour guide was Destiny and we were so lucky to have her as our guide. She was increadibly knowledgable and we recommended her to others visiting the area. Ho Chi Minh was probably our least favourite place and I know many reviews can be mixed - people see to love it or loath it. It is a BIG city and very bustling bt again our guide Richard was amazing. We stayed at the Le Vela hotel which we found to be a fairly generic hotel you migh find in any part of the world unlike the other hotels we stayed in during our trip - it should be noted this hotel is popular with locals on the weekend for weddings and birthday parties - so our Sunday arrival was perhaps more hectic than usual. We did have an issue with the airconditioning which appeared to be set permanently at 25c and despite having staff look at this it was not fixed - it appeared to be a default temperature. However, there was a fantastic french restaurant acorss the road and it was amazing food. Our 5 days in Phu Quoc was great and relaxing but was quite busy with Russian tourists. I think our choice of booking with a local person was evident throughour with fantastic almost daily communication from Trang. This was an absolute bonus when Vietnam Airline changed our flight back to Ho Chi Minh to a later time meaning we would not make our International connection home. However, Trang got straight onto this and rebooked the flight to allow us plenty of time to make our connection. We know if we had booked with an agent in Australia we would not have received such a quick response. It was sad we had to leave earlier meaning a 26 hour trip back to home but it was out of everyone's control. Ho Chi Minh airport is expensive so make sure you buy all of your souveniors prior to setting to the airport. Everything about the trip ran smoothly from the drivers to the tour guides. I could not recommend Trang more highly for your trip to Vietnam - you will not be disappointed. Thank you Trang your service was amazing and we are so delighted we choose you to book our memorable trip to Vietnam