Amazing Time in CDMX
Mexico | Dec 27 - Jan 2, 2026

M
Matthew M.
Newark, NJ | Reviewed on Jan 03, 2026

First, Veronica was absolutely terrific. Top notch customer service; incredibly prompt and knowledgeable. She never hesitated to go the extra mile for us, particularly with restaurant reservations. We didn’t have the time to research these, and she was so helpful in this department. Thank you so much! I would also compliment the team with whom I spoke on the phone, who asked a number of targeted and insightful questions that helped with the initial itinerary. They also were great when i edited/modified the itinerary. No push back at all.

As for experiences, these were the top:

1) Lucha Libre - an absolute must. Our guide was fantastic - mezcal tasting, walking tour and the match itself. Just fantastically fun.

2) Teotihuacan - a must do as well. Luis was incredible. Walked the whole thing with so much fun, insight and attention to detail. The photos don’t do it justice at all. Preserve your leg strength for lots of walking and steep steps!

3) the cooking class with Pame in Roma Norte. She is an excellent teacher and we loved the other attendees.

4) the cartoon museum in El Centro. Visit the caricature artist.

5) the kayak tour of the canals (Xochimilco) and the axolotl place. We had a great time but do know that the canals are dirty. Our guide was very nice; just know he had limited English. He even gave us a bonus bike ride through the village, which was super fun, and delicious coffee at his excellent coffee shop.

Criticisms :

1) The tour guide for El Centro was sub-par. He really didn’t know his way around and stalled for times at points.

2) we did not like Porfirio’s or Mestiza Polanco (both restaurants in Polanco). They were too corporate. In all fairness to KimKim, they were very nice and safe, etc, but just more corporate than we normally eat in.

Two other things:

1) check out Museo Jumex - it’s great and free. Also loved the cafe.

2) I did not find many people who spoke English. This is (or course!) fine, but for those who don’t speak Spanish, you should just be aware before you go. Mexican hospitality is amazing, so everyone was so nice and patient with my rudimentary Spanish (plus Google Translate helps).

Local specialist: Veronica Thomas
Veronica
Veronica Thomas
Local specialist in Tulum | Replied on Jan 05, 2026
Hi Matthew and Alan, Thank you so much for taking the time to leave this wonderful review! We’re thrilled to hear you enjoyed your trip and that our team could help make everything seamless — especially with the restaurant reservations. It was a pleasure working with you both and tailoring the itinerary to your interests. We’re so glad the experiences resonated with you — from Lucha Libre to Teotihuacan, the cooking class, and Xochimilco — and that you got to enjoy those special moments. We... Read more

Hi Matthew and Alan,

Thank you so much for taking the time to leave this wonderful review! We’re thrilled to hear you enjoyed your trip and that our team could help make everything seamless — especially with the restaurant reservations. It was a pleasure working with you both and tailoring the itinerary to your interests.

We’re so glad the experiences resonated with you — from Lucha Libre to Teotihuacan, the cooking class, and Xochimilco — and that you got to enjoy those special moments. We also appreciate your honest feedback on the El Centro guide and the Polanco restaurants; we take notes like this seriously to continuously improve.

Thank you again for traveling with Rutopía and for trusting us with your first Mexico City adventure. We hope to welcome you again soon for more unforgettable experiences!

Warmly,
Veronica & the Rutopía Team