Trip to Morocco - Dec 14 - Dec 22, 2018

Traveler: Victoria S. - Local specialist: Brahim Bourrich

Our trip to Morocco was absolutely one of the best experiences in our life! It took several tries to create the right itinerary for us as we had specific timelines and locations, but Brahim was very helpful in coordinating the agenda and is very knowledgeable on the best routes. We went Marrakech, Ourzazate, Erg Chebbi, Fez, Chefchouen, and Casablanca, and I would recommend to not miss any one of these cities because they each entrance you like no other. Along with many others we made stops at on the way, like the Berber Kasbah and the Todra Gordes. These are sights you cannot find anywhere else!
Our Driver Mohammed was fantastic. He spoke great English, was reliable, gave us good recommendations, shared the history about all the places we came across and ensured we felt safe at all times. We really liked our City guides in Marrakech and Fez. They were extremely knowledgeable about the rich history and present culture, helped us navigate through the city so well that the 6-8 hours we had felt like 2, and they led us to experience true life like the locals. They really listened to any of our requests and made it all happen. Our favorite was definitely the Erg Chebbi experience. The people there are so kind and so great! And knowing it was my birthday trip, Brahim and the team really made it an even better experience. I would absolutely request all these people again.
With that said, with the cost of the trip, although in good locations I thought the hotels in most locations could have been a lot better. We booked our own hotel in Marrakech and that was by far the best one we had. The ones booked by the agency were probably 2.5 stars, but service in each was very good. We barely stayed there, so it wasn’t terrible, but I would expect better knowing the conversion rate.
The other things we weren’t too fond of is the stops we would make that were represented as an experience, but really we were being coerced to buy things- Rugs, Leather, Art. Some folks might enjoy this, and we did enjoy some of the places for sure, but ended up spending way too much time on these.
Lastly, we changed our flight arrangements to leave out of Casablanca so we can visit Rick’s Café, but only found out there that they open in the evening, and our itinerary had us there only during the day, so we really never saw the city after making the changes, and that was a bit disappointing.
For food, we were taken to some nice restaurants, and made our own reservations in Marrakech but mainly followed our guides advice, and were not disappointed. But you have to be prepared to eat whatever is around at the time, or I would suggest to always get something for the road.
All in all, a great experience with everyone we met along the way! The service and hospitality is 5-stars!

Brahim Bourrich profile photo
Brahim Bourrich, local specialist, responded to this review:

Salam Victoria,

Thank you very much for having taken your time to provide me with your valuable feedback relating to your trip and the services I personally arranged for you. I am sure it is going to help me and my future travelers to maximize the value of their time traveling in my country.

Also, it has been a great honor for me to be your local travel specialist taking care of your wishes in order to make this trip a lifetime experience for you full of joy, fun, and happiness especially... read more

Salam Victoria,

Thank you very much for having taken your time to provide me with your valuable feedback relating to your trip and the services I personally arranged for you. I am sure it is going to help me and my future travelers to maximize the value of their time traveling in my country.

Also, it has been a great honor for me to be your local travel specialist taking care of your wishes in order to make this trip a lifetime experience for you full of joy, fun, and happiness especially that it is arranged for your birthday. So, please note that I have well noted all your helpful comments and I will share your feedback with my driver Mohamed and I am sure he will be very happy to receive it, the same for any provider of mine that helped to achieve this dream!

Regarding the accommodations I have arranged for you, they are 3* accommodations according to local standards. They are loved by my travelers, but for sure the accommodation you booked on your own is not similar to them because it's a 5* Riad that I also use for travelers who prefer to upgrade their stays and live the Moroccan luxury touch.

Generally and as you said, the service and hospitality of the local people are 5-stars! I am here always for you, your friends, your family, and for sure for all my travelers to keep inspiring everyone to love my destination and my country Morocco!

Last but not least, I want to take this opportunity to wish you and your Family, the very best. May 2019 be a year filled with laughter, health, adventures, and success for you, your family, your colleagues, and your friends.

My best regards,
Brahim