A Journey to Remember: Our 14-Day Adventure in Japan
Japan | Jul 21 - Jul 31, 2024

Amy
Amy L.
Canada | Reviewed on Aug 09, 2024

From start to finish, our trip to Japan was nothing short of spectacular, thanks in large part to Sandy, our local specialist. This trip, which we planned for my sister and our kids, was truly a once-in-a-lifetime experience. Sandy’s exceptional service played a pivotal role in making it unforgettable.
Sandy’s expertise and dedication were evident from the very beginning. She skillfully helped us navigate through the planning process, balancing our budget with our dream itinerary. Her knowledge of Japan was impressive, and her patience and understanding made the planning phase smooth and stress-free. Despite the 12-hour time difference, Sandy was always available. During the trip she would check in daily to confirm all logistics and ensure everything was on track. She even threw in a much appreciated upgrade with our last minute experience add-on!
Our 14-day journey took us to Tokyo, Kyoto, Hakone, and Osaka. Each stop was seamlessly organized, thanks to Sandy’s meticulous planning. The friendly and professional drivers and guides at each location were punctual and attentive, enhancing our experience at every turn. Our bullet train tickets to Kyoto from Hakone magically appeared at our hotel at check-in.
A standout moment of our trip was our day trip to Yokohoma with our guide, Alan Tan. Alan went above and beyond by securing reservations at a fantastic restaurant for the best table with panoramic views of Shibuya Crossing. His thoughtful touch included providing us with detailed train maps for days he wasn’t with us, ensuring we could navigate the city with ease. His dedication and personalized assistance were deeply appreciated.
Sandy’s efforts in securing hard-to-get advance tickets (Ramen Museum, CupNoodle Factory, TeamLabPlanets, Ghibli Museum, Osaka Aquarium) were a huge relief and allowed us to focus on enjoying our trip. Each day unfolded without a hitch, and we are incredibly grateful for the seamless experience she provided. The memories we created will be cherished forever, and we owe a great deal of our unforgettable experience to Sandy’s exceptional service.

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Aug 12, 2024
Dear Amy, Hope you are doing great and thank you so much for your kind words! It was truly a pleasure to help plan your trip to Japan and I'm thrilled to hear that you had such a spectacular experience. I'm so glad that I was able to make the planning process smooth and stress-free for you, and I'm delighted to hear that the trip was a once-in-a-lifetime experience for you and your family. It's great to hear that the logistics and details were all taken care of, and that you were able to... Read more

Dear Amy,

Hope you are doing great and thank you so much for your kind words! It was truly a pleasure to help plan your trip to Japan and I'm thrilled to hear that you had such a spectacular experience. I'm so glad that I was able to make the planning process smooth and stress-free for you, and I'm delighted to hear that the trip was a once-in-a-lifetime experience for you and your family. It's great to hear that the logistics and details were all taken care of, and that you were able to enjoy the trip without any hitches. Alan and I are so glad that we could contribute to the memorable experiences you had during your journey. Thank you for allowing me to be a part of your adventure in Japan.

Best regards as always,
Sandy