Some constructive feedback
Mongolia | Aug 8 - Aug 17, 2025

K
kajal b.
India | Reviewed on Sep 02, 2025

Zara was an excellent guide. The trip was really well managed. However, we feel that the itinerary could have been better managed- For eg. we could have done places closer to Ulaan Batar towards the end of the trip instead of the beginning especially as there was a lot of driving towards the second half of the trip. Further, it would have been helpful if we were informed about the fact that there were ensuite accommodation available as well.

Local specialist: Crystal Batdorj
Crystal
Crystal Batdorj
Local specialist in Ulaanbaatar, Mongolia | Replied on Sep 02, 2025
Dear Kajal,
Thank you for your kind feedback. I’m so glad to hear that the trip was well managed and that Zaya made a great impression — I’ll be sure to pass that along to her. I appreciate your suggestion regarding the itinerary. Your point about rearranging the route to minimize long drives later in the trip is well taken and will be considered in future planning.
Just to clarify, en-suite Gers were offered during the planning phase, and after discussing the options with Aakanksha, the... Read more

Dear Kajal,
Thank you for your kind feedback. I’m so glad to hear that the trip was well managed and that Zaya made a great impression — I’ll be sure to pass that along to her. I appreciate your suggestion regarding the itinerary. Your point about rearranging the route to minimize long drives later in the trip is well taken and will be considered in future planning.

Just to clarify, en-suite Gers were offered during the planning phase, and after discussing the options with Aakanksha, the current version was selected. However, I understand how that detail may not have come through clearly — I’ll make sure to communicate such options more effectively moving forward.

Thanks again, and I hope to welcome you on another journey soon with Kim Kim.

Best regards, Crystal