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The entire team was helpful, responsive and k...
Indonesia | Jan 10 - Jan 18, 2026

C
Cheryl M.
Los Angeles, CA | Reviewed on Jan 25, 2026

The entire team was helpful, responsive and knowledgeable. From Jessica to Athaya, our guide and driver were just wonderful. I especially enjoyed the purification ritual, the temple on the water visit Bodyworks Spa, lunch at the Beach Resort Cub, the coffee farm visit and the Happy Swing. It was a most memorable trip thanks to the KimKim team from start to finish. I will definitely recommend KimKim to friends and family.

Hotel Reviews
Villa GoodFellas by Bali Superhost
Bali

It was really cool having a swimming pool in the living room! Loved the bathroom in my room as well. I do suggest that KimKim advise visitors to wear pool shoes or flip flops upon immediately leaving the pool. The tile floor is very slippery. The location was great for nearby shopping and services. We did inform the house staff that we found rat droppings on the stairs and upstairs hallway. Also, two times a kitchen garbage can was knocked over, probably by the squirrel we saw. Even with this our stay was enjoyable.

Authenticity & Character
Location
Very close to great shopping, spa services and restaurants.
Staff
The staff was very responsive to our cold water issue in the downstairs bathroom and quickly advised us of the internet outage and kept us updated on the progress to restore the damaged cable. Also, Putu quickly put out traps to address the rodent issue.
Cleanliness & Comfort
Pondok Mekar Villas

I was surprised to first see trash and trash barrels upon arrival at the driveway. This could be mitigated with a little gated trash stand which I saw on a short walk. It negatively colored my first impression of the place. Because of very loud night creatures it was impossible to sleep without earplugs. I only got into the pool after heavy rain. Before that the water looked a little murky.

Authenticity & Character
It is a more traditional Bali experience.
Location
It was just a little removed from shopping, but the services and restaurants were very affordable.
Staff
More detail to cleaning during the stay.
Cleanliness & Comfort
I was disappointed that my bathroom floor that obviously needed a sweep and this was not done.
Activity Review
Farm to Table Cooking Class
Farm to Table Cooking Class
Indonesia

This was a real threat from start to finish. I enjoyed trying the exotic fruits at the market and later the cooking class. I highly recommend this activity to others.

Quality of Experience
Our teacher was delightful, patient and expertly guided our class with humor and grace.
Guides, Drivers and Staff
Safety, knowledge, kindness and responsiveness.
Transport
We felt safe with our driver as he maneuvered through the traffic of Bali.
Local specialist: Jessica Soenandar
Jessica
Jessica Soenandar
Local specialist in Jakarta | Replied on Jan 26, 2026
Hi Cheryl,
Thank you so much for taking the time to share such a detailed review of your trip! We’re truly delighted to hear that you had a memorable experience overall and that our team, from planning to guiding on the ground, helped make your journey special. It’s wonderful to know that experiences like the purification ritual, spa visit, and cooking class stood out to you, and we sincerely appreciate your kind recommendation to friends and family :)
We also genuinely value your honest... Read more

Hi Cheryl,
Thank you so much for taking the time to share such a detailed review of your trip! We’re truly delighted to hear that you had a memorable experience overall and that our team, from planning to guiding on the ground, helped make your journey special. It’s wonderful to know that experiences like the purification ritual, spa visit, and cooking class stood out to you, and we sincerely appreciate your kind recommendation to friends and family :)
We also genuinely value your honest feedback regarding the accommodations. First impressions, cleanliness, comfort, and safety are extremely important to us, and we’re sorry that those aspects of your stays did not fully meet expectations. Your comments regarding waste management, noise, housekeeping standards, slippery surfaces, and wildlife concerns have been noted and shared with our local partners and property managers. This kind of feedback is essential in helping us improve future guest experiences and in setting clearer expectations and guidance for our travelers.
Thank you again for trusting kimkim with your journey and for your thoughtful insights. We hope to have the opportunity to welcome you again and provide an even more seamless experience next time!

Warm regards,
Jessica

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